Rated 4.2 out of 5 by 322
Rated 4.0 out of 5.0 by BeauBLV Nice room, good breakfast...so-so interenet
The room was nice, the breakfast was very good, but the internet was not very reliable. As a business traveler I rely on the internet and it did not meet my needs or expectations.
June 20, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Overall experience at your hotel
Arrangements to stay at your hotel were made by our school staff. Our experience was excellent, and we will stay at your hotel again when we come to the Provo/American Fork area. Our personal experience with Holiday Inn has always been good. Thank you for maintaining your facilities the way you do.
June 18, 2016
Rated 5.0 out of 5.0 by Penny203 Great accommodations
I have all ready answered all your question and do not have time to repeat myself. I was very satisfied
June 17, 2016
Rated 4.0 out of 5.0 by billy111111 great Staff
The staff had a hard time getting us checked in but after a phone call to the manager they got us a room and checked us in sometime later. The noise from the highway was the only distraction and was very load.
June 17, 2016
Rated 4.0 out of 5.0 by SusanD24 Holiday Inn Express/American Fork, UT
This hotel is next to a freeway. I've stayed in a room not facing the freeway and it wasn't too bad, but my last room did face the freeway. The noise is pretty loud and the traffic picks up around 4 AM. If you're a light sleeper, ask for a non-freeway facing room.
Otherwise, it was a decent place to stay.
June 17, 2016
Rated 3.0 out of 5.0 by jesse_70 Forgot my pillow
There wasn't a room available when we arrived, even though we made a reservation. The place was completely full. We had to sleep in the car for a few hours until a guest checked out and the cleaning crew arrived. After a 9-1/2 hour drive, it was very disappointing.
I also forgot my pillow when I left. I called the hotel while on my way home to see if there was anything that can be done. they said I would be contacted and that they would send it to me.
Nothing ever happened. It's not a big deal, as it would probably cost more to ship it than to buy a new one. The problem is that the pillow case isn't available separately, only in a set. And a new set is a bit pricey.
June 16, 2016
Rated 5.0 out of 5.0 by bri2009 Great Place away from home
Went to a wedding and this place was great! There was great variety of breakfast and the room was dark, quiet, and cool, just the way I like it.
June 14, 2016
Rated 4.0 out of 5.0 by rmmenw Room furnishings
Table chairs were too low to the floor for comfort while working at table.
There were no comfortable chairs available for viewing television or just relaxing without laying on bed.
Beds were sufficiently comfortable, size of room sufficient for comfort without feeling like the walls were coming in and quiet.
Hotel staff with exception to one short coming on maid service was excellent.
Breakfast was good, fine assortment on weekend, but appeared to be left over hot foods for weekdays. Overall sufficiently nutritious.
June 2, 2016