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Rated 4.2 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by What a great night's stay Excellent front counter staff greeted us. Well appointed room furnishings. Fun time in the swimming pool. Great breakfast had by all. August 27, 2014
Rated 5.0 out of 5.0 by Great Team and welcoming enviroment I travel often and I look forward to coming back home a day early every time to stay at a relaxing night 10 miles from my house! Traveling can be very hard on a family but it makes it much easier to unwind before heading straight home! I love the staff at the American Fork Holiday Inn Express; American Fork Utah. To me its a Star 5 level team experience that makes every stay unforgettable! The team makes sure everything is very well prepared when I make my way home! The service is very "Homely" by this means they are all so welcoming! I want to thank all of them for making my contious stays "out of this world". Sometimes all u need is a team of excellence service to de stress my life before coming home to my love ones! It makes my time quality with my family! Thanks American Fork staff members for the amazing team work that every stay here at this great Holiday Inn Express. August 21, 2014
Rated 5.0 out of 5.0 by Safe, Clean, Great Service I was here for business. The hotel was very nice. Great service , room was excellent. Bed was very comfortable. Nice to have pools and a workout room on property. Breakfast was convenient right down stairs. Front desk girls were very nice and helpful. I will stay here again and recommend this hotel to others. A hop -skip and jump to the freeway. August 20, 2014
Rated 5.0 out of 5.0 by Awesome place to stay. I was surprised to stay in such a high quality hotel not located by anything major (busy streets, downtown, bigger shopping areas). This place is awesome. I loved everything about it. The rooms are quite, the staff is amazing and so polite, and I would highly recommend this hotel to anyone looking for a great place to stay. August 20, 2014
Rated 5.0 out of 5.0 by Very impressed! While our stop was only passing through Utah we were very surprised at how friendly the staff was, how great the rooms were, and how tasty the breakfast was! If I'm ever in Utah again I'll plan on staying again! August 18, 2014
Rated 3.0 out of 5.0 by needs updating in room After staying at other Holiday Inn Express hotels that were newer it was difficult to enjoy our stay completely in the American Fork hotel. The bathroom offered only a very small sink with limited space for toiletries. The breakfast food was not very good compared to the other Holiday Inn's (Lake Elsinore, California). There was no thermostat in room, operated by off/on/high/low wall unit. August 18, 2014
Rated 5.0 out of 5.0 by Great Hotel Experience with our large family The staff was friendly and helpful, the rooms were great: efficient and comfortable. Not far off the freeway, but tucked away a bit. Perfect for our vacation; traveling back and forth from Provo and Thanksgiving Point. Very close to Thanksgiving Point, and a good option for those needing the extra pull-out sofa like ourselves. August 14, 2014
Rated 1.0 out of 5.0 by Friendly Staff, Dirty Room I would not recommend this hotel. The bath tub had paint peeling so my daughter couldn't take a bath, the floor was still dirty and we found stuff left in the fridge. The pool was WAY too chlorinated and because it's indoor pool the whole area was so strong, I wasn't even in the pool and my eyes hurt, my daughters eyes were red afterward. The hot tub wasn't working and had bugs in it. Go stay at the holiday inn express across town or just upgrade and go to a nice hotel period. August 7, 2014
Rated 5.0 out of 5.0 by Perfect Staycation Above all, rooms were clean! Very comfortable beds for our family of six. Enjoyed the pool and the breakfast (although short on allergy friendly options). The hotel is right off the interstate so there is some highway noise but it kept me up less than my husbands snoring. August 4, 2014
Rated 5.0 out of 5.0 by Nice Room The room was clean, the staff was very helpful. We enjoyed our stay in this hotel, July 18, 2014
Rated 5.0 out of 5.0 by location My only concern was that your motel was very hard to find. We got lost a couple of times because we didn't know where to t;urn after exiting the freeway. July 17, 2014
Rated 4.0 out of 5.0 by Pleasant Staff We stayed 2 times in the same week split up by family activities so the first time the rooms was clean but the second time the bathroom was not very clean. Also, the second room we got didn't have a fridge because I guess it was broken and they didn't have a replacement. I just wish I would have asked for a reduced rate, but I didn't. Staff was generally pleasant and willing to answer questions. July 15, 2014
Rated 4.0 out of 5.0 by Great staff but a little noisy from interstate I stayed at this location for business. The room was nice but the noise from the interstate traffic did not help me relax. The hotel was short staffed on housekeepers but they did the best that they could. Brighton at the Front Desk was very courteous and helpful. I would stay here again if I am in the area July 15, 2014
Rated 5.0 out of 5.0 by Great stop for business I always like staying here. This is a very clean, and staff freindly hotel. July 14, 2014
Rated 5.0 out of 5.0 by Great Service The front desk and breakfast person were friendly and very helpful! July 7, 2014
Rated 4.0 out of 5.0 by Spacious and comfortable The Holiday Inn Express in American Fork, Utah was very comfortable and spacious. We had 4 adults in our party and there was plenty of space for us all to relax. We were on a cross-country road trip and this was one of our stops along the way home. The staff was knowledgeable of the area and very friendly and helpful. July 6, 2014
Rated 5.0 out of 5.0 by Great getaway Traveled for pleasure, only stayed one night but it was a very pleasant place to stay. Speedy check in and automatic checkout. Breakfast was the best I have had at any motel. Would stay again. July 3, 2014
Rated 5.0 out of 5.0 by Overall good Plan to stay at a Holiday Inn Express again. A/C was a little loud and prefer central air July 2, 2014
Rated 4.0 out of 5.0 by Clean 2 night stay... Bed was really soft, along with the pillows.. Luckily I brought my own pillow so I slept ok.. Husband didn't have any trouble sleeping.. Yes, there was some freeway noise, it really wasn't that bad, and I'm not sure what people expect from a motel just off the freeway.. We just left the a/c July 2, 2014
Rated 4.0 out of 5.0 by Business center I was disappointed that the business center did not have scanning capability since I was working on documents that required signatures and return through email. The staff was not forthcoming with any other suggestions to solve my request for scanning. June 30, 2014
Rated 2.0 out of 5.0 Expected More After a long drive from Wyoming area, checked into hotel around 3:45 PM. Initial thought was this HI Express is like a few yards off the freeway (I-15) and located in like an industrial area. Website did not reflect this at all. Plus, not much around this area in terms of food options other than fast food junk. Got my key card quickly and headed to my room. Which was not even ready (frequently travelers hate when this happens) Then headed back down with all my stuff to inquire about a new room. (However, was pleased with the 10% discount) Rooms were typical, clean and somewhat comfortable. Just loud with traffic since I was stuck on the freeway side of the property. Assume there are better options in the area for my next trip. June 26, 2014
Rated 3.0 out of 5.0 by Good Value for the Money Nice location from downtown Salt Lake City. Room was pretty spacious and clean. However, maid staff failed to clean the room adequately on my 21 day stay at the hotel. The hotel amenities were great, with a good breakfast bar. Parking was also good and the hotel is located very close to the interstate for ease of access. June 26, 2014
Rated 2.0 out of 5.0 by Not good First time I have ever experience no hot running water in the US. Bed had a big dip in the middle, but the place was fully booked so I didn't bother asking for a solution. June 25, 2014
Rated 4.0 out of 5.0 by Great stay We had 2 rooms both were clean and comfortable. I really liked that the pillow case said what kind of pillow was inside! That was a nice touch. Only minor complaint is everytime we used the pool the pools towels were all but gone. Employees were friendly and helpful. June 25, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Large rooms. VERY clean! Staff was wonderful. Helpful and courteous. Comfortable beds. Terrific breakfast! Lots of variety. We felt our 2 queen bed suite was amazing! And at a great price as well. Definitely stay there every time we are in the Provo area! June 25, 2014
Rated 3.0 out of 5.0 by Great staffs but noise from highway and bathroom is below standard -Staffs were great. Provided great services. -Good breakfast. - There were noise from highway. - Air circulation in the room and bathroom were not sufficient. June 23, 2014
Rated 5.0 out of 5.0 by Great 4 Days We enjoyed our 4-day stay very much! Breakfast was incredible~ June 19, 2014
Rated 5.0 out of 5.0 by A much needed relaxing moment. We were tired and hungry. Our room was clean and gave us quiet and a good rest. Our room was great and your staff helpful. Thank you and we hope to see you again. June 19, 2014
Rated 5.0 out of 5.0 by convenience, comfort, cleanliness the Inn was close to our event and offered a comfortable place from which to embark. the staff was attentive to our needs and friendly. the young people enjoyed the pool. the breakfast was tasty and timely. June 17, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing atmosphere We stayed a couple of nights during my sons wedding and loved the comfortable room, the great breakfast and great customer service. Wish we had the time to use some of the other things like pool and fitness center. June 16, 2014
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