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Rated 4.3 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 Beford Holiday Inn Express First class experience - Welcoming staff - Lovely room and east accsess to major routes. Really good value August 10, 2014
Rated 4.0 out of 5.0 by Very good room We where very impressed with the modern looking, clean and comfortable room with nice design features. The staff all went out of there way to assist in every way they could and where very friendly. Although we had a very poor nights sleep (hence the low score), this was entirly down to a small group of inconsiderate guests in adjacent rooms who decided to have a late night party. When we complained the the hotel staff they did all they could to resolve this. August 10, 2014
Rated 4.0 out of 5.0 by Hiex Bedford Stayed here whilst attending a family party, as it was close. Hotel is modern with new facilities and a convenient location. Rooms were clean and up to date. Despite being behind a service station, it was quiet. August 8, 2014
Rated 5.0 out of 5.0 by Great hotel What a great hotel from the minute we checked in the lady was very friendly and checked us in very quickly even though she was dealing with another guest at the time ,told us everything we needed to know . The room was clean and had every thing you needed and more if you need a room in this area you won't be disappointed in this hotel August 6, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and good service Family room shared with grandchildren excellent. Good nights sleep. Grandchildren appreciated the internet facility. Communal areas family friendly, back garden and pond an attractive feature during this hot weather. Plenty of variety for breakfast. Excellent service from all the staff. Look forward to returning in the future as family live nearby and we came down from Scotland to Bedford. July 28, 2014
Rated 4.0 out of 5.0 by comfort and value for money Good breakfast, included car park. .................................................................... July 24, 2014
Rated 5.0 out of 5.0 by overnight stay Had an overnight stay at this hotel and found it to be spotless with very attentive staff and excellent front line service, breakfast was a little hectic but this may have been due to the river festival and the hotel been very full, so much so that car parking was at a premium. No noise at night and a comfy bed with effecient air condition,good food at breakfast,however we did have to wait to get a table. only issue is trying to find it with sat nav, it appears we are not alone in having this problem. July 23, 2014
Rated 4.0 out of 5.0 by very friendly staff the restaurant was not good value money and it was an exceptionally long wait for the food July 22, 2014
Rated 4.0 out of 5.0 by Nice no thrils hotel This is a nice hotal to stay a night or two. One drawback, we had to leave early (7 am) They could not provide a take away breakfast. Its a small service and should be no problem. July 16, 2014
Rated 5.0 out of 5.0 by Really helpful reception staff. Found the staff really helpful. Room was as you would expect for a Holiday Inn Express. A few small issues we found was the noise of the air vent in the bathroom which for some reason was really loud, even with the bathroom door closed and the air con was either really hot or really cold even when only changing the temperature by one degree. July 16, 2014
Rated 4.0 out of 5.0 by Great sleep, great breakfast, great price! The on,y problem was the location, on enquiring how far hotel was from the Bowl in ?Milton Keynes I was told 10 mile - it was actually more like 17 July 15, 2014
Rated 5.0 out of 5.0 by Great place The Holiday Inn was very comfortable and the staff were really helpful. The choice of breakfast could be a little better and maybe more room when trying to choose but I would definitely recommend it. July 3, 2014
Rated 4.0 out of 5.0 by Nice hotel Easy to get too great staff very helpfully and friendly can't be bad booked again July 2, 2014
Rated 5.0 out of 5.0 by Very comfortable rooms, very helpful staff The cleanliness and comfort of the rooms was excellent. Despite my booking request for a room on the quiet side of the hotel not going through at the time of booking, and despite the hotel being relatively full, the staff went out of their way to find me a suitable alternative room. June 29, 2014
Rated 1.0 out of 5.0 by Noises 24/7 Hated it. Working nights, so wanted a sleep in the day time, no chance.. People from USA shouting and running up and down all the time, air con didn't work so had to have the window open, loads of noise also from outside....even had a note on the door.... Night worker.....? Didn't work June 26, 2014
Rated 4.0 out of 5.0 by Average food Restaurant offers average quality food. More for filling your stomach, than to enjoy a nice meal. June 23, 2014
Rated 4.0 out of 5.0 by Good standard and excellent service The staff are very friendly and welcoming. For an overnight business stay, all the basics are delivered to a good standard eg comfortabl, clean rooms and a reasonable selection for dinner and breakfast options. Free WiFi is also very convenient. June 16, 2014
Rated 5.0 out of 5.0 by Great Value This is a great hotel. The beds could do with updating and the breakfast choice is not great but apart from that everything is spot on. The staff are excellent and the pricing is good. I have stayed here many times and will happily return. June 6, 2014
Rated 3.0 out of 5.0 by No points yet again I won't be staying again. The manager of this establishment seems to think it right to withhold IHG reward points. Myself and all other personnel from my company will only use this hotel as a last resort in future because of this situation. June 5, 2014
Rated 4.0 out of 5.0 by Elstow HIE Very convenient to Bedford and well placed for access to Cambridge as well. Staff very helpful and attentive when needed. Room quality and cleanliness is very good with most of the usual facilitated easily accessed. With free parking, free wifi and free breakfast, there is nothing else that I could normally want. June 1, 2014
Rated 5.0 out of 5.0 by Visit to see family in Kempston near Bedford. The stay was very enjoyable. The false alarm of the fire alarm was sorted out very well by buy the receptionist on our departure. We have used your hotel several times before and have always had an enjoyable stay. we would recommend the hotel to anybody the want's a pleasant stay in modern comfortable hotel. June 1, 2014
Rated 4.0 out of 5.0 by Had a great stay I thought that all aspects of our stay was very good. The staff were exceptional. The only downside was the hot option for breakfast is poor quality and very limited on choice, shame really, it was all that let it down. May 14, 2014
Rated 2.0 out of 5.0 by Too much road, rail and residents noise The proximity to the main railway line and dual carriageway ensures that if you have a room near these you will not have a quiet night. Added to that the noise of people up and down the corridor, banging room doors late in the night and hearing them through paper-thin walls - I regret having booked this hotel. Sofa bed was uncomfortable for my little girl so she ended up sleeping in with me, which is just as well as the poor quality of curtains meant that daylight came in underneath them flooding that area in sunlight at around 6am. All this and I'd asked the receptionist for a room in the quietest part of the hotel when arriving late that evening after a 4-hour journey! April 22, 2014
Rated 1.0 out of 5.0 by Disappointing Cleanliness of hotel in general poor and messy. Staines int the hotel room. Not sufficient towels/cups for the occupants Lifts out of order Lack of bar service April 20, 2014
Rated 5.0 out of 5.0 by A total surprise. I was attending an event in Bedford and was booked into HIE because original Hotel double booked a large number of our party. I found the HIE unexpectedly excellent...and I was glad that I was staying there. The staff were very friendly & polite and the high level of decor and cleanliness of the room and public areas was the best I have seen for a very long time. The breakfast was well laid out and easy self service. Perhaps the choice of hot food was rather limited.....but none the less fresh and well presented. On our return each evening the relaxing area was calm & quiet and we were able to enjoy a relaxing drink. Thank you Holiday Inn Express, Bedford. April 14, 2014
Rated 5.0 out of 5.0 by Ideal for Kings House - CILEX ceremony Travelled from London with my parents the night before and relieved that it was such a good choice. Very peaceful, friendly, clean and professional. Lovely breakfast. Less than 3 minutes drive to where the graduation ceremony was taking place. Excellent value for money and guaranteed peace of mind. April 11, 2014
Rated 4.0 out of 5.0 by Overnight stay I was going on a course the next day and so decided to stay in Bedford the night before. The hotel was easy to find and in a good location. Staff were very friendly and willing to help. We had booked a twin room and were initially given a double on arrival but this was soon rectified. The room was very nice and provided what we needed for an overnight stay. Breakfast was good. Overall good standard that you know you can expect from Holiday Inn even if it is slightly more expensive than some of the local B&Bs. March 30, 2014
Rated 5.0 out of 5.0 by Good stay The evening men on reception were lovely and very friendly and welcoming,they made the stay pleasent March 26, 2014
Rated 5.0 out of 5.0 by SPACIOUS RELAXED WELCOMING Non intrsuive stay, exceeded expectations, attentative staff.... March 12, 2014
Rated 5.0 out of 5.0 by great place to stay Friendly and helpful staff. Room was modern, clean and very comfortable. Great value for money too. Breakfast good too with choice of hot and cold items. Would definitely stay here again! March 12, 2014
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