Rated 4.3 out of 5 by 104
Rated 4.0 out of 5.0 by Jarry comfort and value for money
Good breakfast, included car park.
July 24, 2014
Rated 5.0 out of 5.0 by kareeem overnight stay
Had an overnight stay at this hotel and found it to be spotless with very attentive staff and excellent front line service, breakfast was a little hectic but this may have been due to the river festival and the hotel been very full, so much so that car parking was at a premium. No noise at night and a comfy bed with effecient air condition,good food at breakfast,however we did have to wait to get a table. only issue is trying to find it with sat nav, it appears we are not alone in having this problem.
July 23, 2014
Rated 4.0 out of 5.0 by michelle 16 very friendly staff
the restaurant was not good value money and it was an exceptionally long wait for the food
July 22, 2014
Rated 4.0 out of 5.0 by B25_ontarget Nice no thrils hotel
This is a nice hotal to stay a night or two. One drawback, we had to leave early (7 am) They could not provide a take away breakfast. Its a small service and should be no problem.
July 16, 2014
Rated 5.0 out of 5.0 by MCGH Really helpful reception staff.
Found the staff really helpful. Room was as you would expect for a Holiday Inn Express. A few small issues we found was the noise of the air vent in the bathroom which for some reason was really loud, even with the bathroom door closed and the air con was either really hot or really cold even when only changing the temperature by one degree.
July 16, 2014
Rated 4.0 out of 5.0 by Hamilton123 Great sleep, great breakfast, great price!
The on,y problem was the location, on enquiring how far hotel was from the Bowl in ?Milton Keynes I was told 10 mile - it was actually more like 17
July 15, 2014
Rated 5.0 out of 5.0 by Mags 49 Great place
The Holiday Inn was very comfortable and the staff were really helpful. The choice of breakfast could be a little better and maybe more room when trying to choose but I would definitely recommend it.
July 3, 2014
Rated 4.0 out of 5.0 by Tractorboy 1 Nice hotel
Easy to get too great staff very helpfully and friendly can't be bad booked again
July 2, 2014
Rated 5.0 out of 5.0 by Mil-man Very comfortable rooms, very helpful staff
The cleanliness and comfort of the rooms was excellent. Despite my booking request for a room on the quiet side of the hotel not going through at the time of booking, and despite the hotel being relatively full, the staff went out of their way to find me a suitable alternative room.
June 29, 2014
Rated 1.0 out of 5.0 by Dolly1967 Noises 24/7
Hated it. Working nights, so wanted a sleep in the day time, no chance.. People from USA shouting and running up and down all the time, air con didn't work so had to have the window open, loads of noise also from outside....even had a note on the door.... Night worker.....? Didn't work
June 26, 2014
Rated 4.0 out of 5.0 by Jonker Average food
Restaurant offers average quality food. More for filling your stomach, than to enjoy a nice meal.
June 23, 2014
Rated 4.0 out of 5.0 by Sally34 Good standard and excellent service
The staff are very friendly and welcoming. For an overnight business stay, all the basics are delivered to a good standard eg comfortabl, clean rooms and a reasonable selection for dinner and breakfast options. Free WiFi is also very convenient.
June 16, 2014
Rated 5.0 out of 5.0 by BigAl43 Great Value
This is a great hotel. The beds could do with updating and the breakfast choice is not great but apart from that everything is spot on. The staff are excellent and the pricing is good. I have stayed here many times and will happily return.
June 6, 2014
Rated 3.0 out of 5.0 by Castironbrian No points yet again I won't be staying again.
The manager of this establishment seems to think it right to withhold IHG reward points. Myself and all other personnel from my company will only use this hotel as a last resort in future because of this situation.
June 5, 2014
Rated 4.0 out of 5.0 by Burma WW2 Elstow HIE
Very convenient to Bedford and well placed for access to Cambridge as well.
Staff very helpful and attentive when needed.
Room quality and cleanliness is very good with most of the usual facilitated easily accessed.
With free parking, free wifi and free breakfast, there is nothing else that I could normally want.
June 1, 2014
Rated 5.0 out of 5.0 by Joan 6 Visit to see family in Kempston near Bedford.
The stay was very enjoyable. The false alarm of the fire alarm was sorted out very well by buy the receptionist on our departure. We have used your hotel several times before and have always had an enjoyable stay. we would recommend the hotel to anybody the want's a pleasant stay in modern comfortable hotel.
June 1, 2014
Rated 4.0 out of 5.0 by supercooper Had a great stay
I thought that all aspects of our stay was very good. The staff were exceptional. The only downside was the hot option for breakfast is poor quality and very limited on choice, shame really, it was all that let it down.
May 14, 2014
Rated 2.0 out of 5.0 by kerrence Too much road, rail and residents noise
The proximity to the main railway line and dual carriageway ensures that if you have a room near these you will not have a quiet night.
Added to that the noise of people up and down the corridor, banging room doors late in the night and hearing them through paper-thin walls - I regret having booked this hotel.
Sofa bed was uncomfortable for my little girl so she ended up sleeping in with me, which is just as well as the poor quality of curtains meant that daylight came in underneath them flooding that area in sunlight at around 6am.
All this and I'd asked the receptionist for a room in the quietest part of the hotel when arriving late that evening after a 4-hour journey!
April 22, 2014
Rated 1.0 out of 5.0 by Tm1967 Disappointing
Cleanliness of hotel in general poor and messy. Staines int the hotel room.
Not sufficient towels/cups for the occupants
Lifts out of order
Lack of bar service
April 20, 2014
Rated 5.0 out of 5.0 by CACvideo A total surprise.
I was attending an event in Bedford and was booked into HIE because original Hotel double booked a large number of our party.
I found the HIE unexpectedly excellent...and I was glad that I was staying there. The staff were very friendly & polite and the high level of decor and cleanliness of the room and public areas was the best I have seen for a very long time. The breakfast was well laid out and easy self service. Perhaps the choice of hot food was rather limited.....but none the less fresh and well presented.
On our return each evening the relaxing area was calm & quiet and we were able to enjoy a relaxing drink.
Thank you Holiday Inn Express, Bedford.
April 14, 2014
Rated 5.0 out of 5.0 by Legal118 Ideal for Kings House - CILEX ceremony
Travelled from London with my parents the night before and relieved that it was such a good choice. Very peaceful, friendly, clean and professional. Lovely breakfast. Less than 3 minutes drive to where the graduation ceremony was taking place. Excellent value for money and guaranteed peace of mind.
April 11, 2014
Rated 4.0 out of 5.0 by Vic2121 Overnight stay
I was going on a course the next day and so decided to stay in Bedford the night before. The hotel was easy to find and in a good location. Staff were very friendly and willing to help. We had booked a twin room and were initially given a double on arrival but this was soon rectified. The room was very nice and provided what we needed for an overnight stay. Breakfast was good. Overall good standard that you know you can expect from Holiday Inn even if it is slightly more expensive than some of the local B&Bs.
March 30, 2014
Rated 5.0 out of 5.0 by Natty1234 Good stay
The evening men on reception were lovely and very friendly and welcoming,they made the stay pleasent
March 26, 2014
Rated 5.0 out of 5.0 by Lamberta SPACIOUS RELAXED WELCOMING
Non intrsuive stay, exceeded expectations, attentative staff....
March 12, 2014
Rated 5.0 out of 5.0 by dollparts great place to stay
Friendly and helpful staff. Room was modern, clean and very comfortable. Great value for money too. Breakfast good too with choice of hot and cold items. Would definitely stay here again!
March 12, 2014
Rated 4.0 out of 5.0 by Naldo2 Good basic hotel
Very friendly staff on reception. Charlene was extremely helpful with a local client's location.
Clean and quiet room.
Evening meal choice OK.
March 2, 2014
Rated 5.0 out of 5.0 by Brumby Bedford
Brilliant service, clean, comfortable and great value!!
February 1, 2014
Rated 4.0 out of 5.0 by Hammy 26 Nice Stay
Nice Hotel, Nice room, Nice Breakfast, Good location, Very helpfull and friendly staff.
January 13, 2014
Rated 5.0 out of 5.0 by Arbav New Year 2013 stay
Very accommodating to me and family spending new year in the lounge with family playing pool and celebrating the new year with family.
January 6, 2014
Rated 4.0 out of 5.0 by **** Great Service
On entry to the hotel, I was quickly and warmly greeted. The receptionist was attentive and answered all of my questions. I was asked if I would be going out for the evening and offered the number of a local taxi company, which was helpful. I found my room, the key card worked in the door first time and made my way in. Everything was where it should have been, the room had been recently cleaned and linen laundered. The bathroom was clean and fully functioning. The only issue that I could have taken with the room (if I were being pedantic) was that there was a small stain on the carpet close to the bin and that the showerhead was had a rim of blue limescale where the head had not been removed and cleaned properly. I didn't feel that this needed to be complained about as everything else was fantastic. As I had opted for breakfast, I made my way to the buffet and was quite disappointed as the choices were quite limited. It became obvious that there is not a full kitchen on site. There were a few sausages and baked beans which I avoided as they looked to have been there for some time and a small selection of cereals as well as croissants and yoghurts. The coffee machine was leaking and had no milk in even though I had pressed for a latte. For me, the breakfast was a real let down which is the only reason that I have marked the hotel down.
January 3, 2014