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Rated 3.8 out of 5 by 87 reviewers.
Rated 4.0 out of 5.0 by good service We stayed for one night, it wasn't bad. The location was pretty close to the Beijing airport, which is why we stayed there in the first place. The room was clean and internet was, to my surprise, pretty fast. Front desk staff were friendly and very helpful. Overall, it is a nice place with good service. March 30, 2014
Rated 4.0 out of 5.0 by Very good experience Very good,well priced hotel. Total value for money. I liked the hotel on all counts. Definitely recommended. February 22, 2014
Rated 3.0 out of 5.0 by Airport Zone, Yes, But... I have stayed here many times now as I often fly into Beijing late and prefer to stay at this hotel rather than driving all the way into Beijing. That being said, it is not as close to the airport as one might think given the name of the hotel. Not only is it at least a RMB 40-50 taxi ride from the hotel, but the notoriously unhappy Beijing taxi drivers picking up passengers at the airport are even more unhappy when they find out you are only going "halfway" to Beijing. Once you get there, you are greeted by a friendly staff and my room is always clean and prepared well like a Holiday Inn Express usually is. The biggest disappointment of this hotel for me though is that the breakfast is consistently the worst I have ever seen in a Holiday Inn Express. I guess I get spoiled staying often at the Beijing Dongzhimen Holiday Inn Express where the breakfast is almost a "western" style, but the quality of the "ham" and lack of variety of eggs (boiled, or boiled?) is a problem at the airport zone. On a previous visit, I met a gentleman from Holiday Inn who was inspecting the hotel and i took a few minutes to explain to him that from a customer's perspective, the breakfast was horrible, but I guess it was not an issue for them as it was exactly the same on my recent visit. Anyway, there are not a lot of western guests and I suppose the breakfast is satisfactory for the Chinese guests, but I think that the purchaser at this property is really buying low quality and cheap food for the breakfast lineup - just my opinion but you asked for it! February 14, 2014
Rated 4.0 out of 5.0 by comfort room and warm service Need more staff which are able to speak and understand English. Need more coordination between hotel and the agent ( IHG), as my room charged are paid by someone else, it is so difficult to ask the hotel to process the payment. More than 10 times called back and forth to the agent and to the hotel. February 6, 2014
Rated 5.0 out of 5.0 by 除了地段 一切都好 距离机场和市区都不近 酒店设施对得起价位 周围比较荒凉 酒店员工的服务较好 前台能尽量满足我的要求。 January 25, 2014
Rated 2.0 out of 5.0 by Pros: nice room, comfortable bed Cons: bad location, not enough services, poor communication I booked this hotel because it was advertised as airport hotel. Although it is not far from the airport, it's not very close and most taxi drivers don't know this location (or they pretend not to know). The room is basic but nice and the bed is very comfortable. I checked in when it was -8 outside and my room was freezing. I was not able to turn up the heat in my room. Breakfast left me wishing for more...very limited selection, some foods that are not common to Westerners and did not appeal to me. There were no regular oatmeal, cereal, yogurt, scrambled eggs. Restaurant supervisor/manager? was watching TV and was not monitoring breakfast buffet. Knowledge level of English is rather low, but this was noticeable everywhere, not just at this particular hotel. For an airport hotel however, I think this factor should be extremely important. Lastly, I would like to thank Susan for accommodating late check out for me, much appreciated! December 30, 2013
Rated 5.0 out of 5.0 by 出乎预料的入住体验 因为转机选择这间酒店,也是我第一次入住智选假日,很惊喜。酒店很新,房间整洁干净,面积宽敞,前台热情,服务比较周到,入住时房间已经准备好,欢迎水果,报纸和加湿器也已备好,虽然没有欢迎信,十分感谢你们对白金会员的真挚待客。 最后提一点意见,酒店的礼宾服务可以进一步提高,客人的行李从进入酒店到离店上车都需要酒店关注。当然这是参照豪华酒店的更高要求,作为快捷酒店你们已经很出色。 December 12, 2013
Rated 5.0 out of 5.0 by Great service Only stayed one night but was 1st stay in Asia. Was exactly as other holiday inns in Europe and North America which is exactly what we wanted. The service was superb, hotel reception and manager were extremely helpful with our queries! December 9, 2013
Rated 4.0 out of 5.0 by 有点远,但是住住也无妨的,性价比是可以了 如题,离机场也是不算近的,不过比较新,对的起这个价格, 功过相抵,还可以了。 智选总是有早餐的,对于早班机和进城的屌丝都是合适的 December 6, 2013
Rated 3.0 out of 5.0 by 尚可,舒适 尚可,客房整洁,舒适。洗衣服还要自己去,不方便。餐饮选择实在太少。停车还收费。这些都是导致我决定不再入住的理由。 December 1, 2013
Rated 5.0 out of 5.0 by Great Hotel One of my favorite Holiday Inns. New modern feel and very clean. I believe the staff are the best out of the dozens of hotels in China I've stayed at. Excellent free breakfast buffett as well. November 21, 2013
Rated 4.0 out of 5.0 by Brand new and great valuable hotel All facility are brand new. it's only little difference with a Holiday Inn hotel. The staff are helpful. The location is well. It's easy to take taxi to downtown or airport. But there is a little far from commercial center. November 9, 2013
Rated 4.0 out of 5.0 by good experience in HIX It is my first time to stay in HIX and the overall experience is good. No doubt it is not as premium as IC, Indigo, Crown plaza, but it is clean, comfortable and of good value. October 27, 2013
Rated 3.0 out of 5.0 by Great location for transit passengers For the price paid ,I should say value for money, and can not demand any better choices and food quality .Sound insulation should be improved for rooms facing main road. October 20, 2013
Rated 1.0 out of 5.0 by Terrible choice for a Western traveler I cannot recommend this property to any Western travelier for a vareity of reasons. October 17, 2013
Rated 4.0 out of 5.0 by Convenient budget choice Location: not a hotel near airport, check you GPS before make the choice Nice: clean, quiet hotel as you can expected from other Holiday express. Breakfast is just OK. Need a shop: no shop in ten minutes walk October 15, 2013
Rated 3.0 out of 5.0 by Friendly Staff and able to speak english I stayed in room #505. The room was nice and comfortable with the exception of shower floor. Shower floor was dirty with yellow stains in it. Good thing I had shower slippers to shower. Some items I had during breakfast were slightly cold; eating table and table mats can use a good cleaning. Hotel does offer complimentary shuttle service to Beijing Airport which is awesome. October 7, 2013
Rated 3.0 out of 5.0 by my room has no air-condition, so hot my 1st room has no air-condition, so hot. after changing another room, the water in washing room just can't get off smoothly. the hotel is close to airport, but somehow far from subway and other commercial buildings. September 24, 2013
Rated 4.0 out of 5.0 by clean room and location close to Beijing Airport Location is quite, good for taking rest. Location very close to airport, Originally I would like to rate all 5 stars to this hotel, but the cancellation of shuttle bus service make to take out 1 star from each catagory. September 18, 2013
Rated 3.0 out of 5.0 by No Bars or restaurants around ist Bad breakfast, just Chinese Food and Toast with Marmelade. Employees can't speak english. Bathroom have not been cleaned very well. There is nothing than a Hospital around it. September 11, 2013
Rated 5.0 out of 5.0 by Excellent well my review is excellent and i will recommend it to all my friends... thanks h.j.wagener August 24, 2013
Rated 5.0 out of 5.0 by very helpful staffs Very comfort stay with helpful staffs. However, the location is far away from downtown area. No subway stations near around August 19, 2013
Rated 1.0 out of 5.0 by Extremely Disturbing Everything is okay except a careless or unconsidered mind to the customer. I checked in very late at 3 the prior night and I have booked a taxis at 8am the next morning. The taxis driver came at 6:30am and asked the front desk to call my room to let me know about that. 6:30am!!!! It's impossible to call your customer at 6:30am, it's too early and in any case, the front desk should reject the request by the driver!!! OMG!!! August 13, 2013
Rated 1.0 out of 5.0 by 环境比较差,不值得 在洗手间看见很多蚊子。还有房间内地板不干净,还有很大的异味。酒店的位置不好,餐饮也很一般;在酒店的洗手间里面有很多蚊子,无法使用。 August 6, 2013
Rated 5.0 out of 5.0 by very excitecd customer experience Hotel is very near to the Airport; meanwhile the hotel is very quite, very clean; the room is large enough for 1-2 person also well equiped, Competitive price offered, excellent servie provided. July 25, 2013
Rated 5.0 out of 5.0 by enjoyed stay staff was very helpful, very near airport, breakfast was healthy and abundant. Will stay again. July 2, 2013
Rated 5.0 out of 5.0 by VERY NICE HOTEL EVERYTHING IS OK. Staff and Service are all excellent. Not too far from Beijng capital airport. June 29, 2013
Rated 3.0 out of 5.0 by Nice place but how do you get there? The place was in fine condition, the people were very accommodating. I liked the facility. My problem was, how do you get get there from the airport? First taxi driver refused to take me (too close to get the fare he wanted evidently). Referred me to a van driver. He wanted 750 yuan! Insane! I got out right away. A taxi pirate came up to me offering to take me for 200. Still insane, and I'd never get in a vehicle with that sort of guy anyway. I was ready to give up and either sleep at the airport or book a stay somewhere else, but the person at the taxi desk suggested I try again. This time I found an honest driver, but he needed to stop and check the map three times, then call the facility, in order to find it. I found the experience very unsettling, and can't see how I would stay there again, unless they have some sort of shuttle / pickup service available. June 28, 2013
Rated 5.0 out of 5.0 by Great service!!!! & High speed (easy to connect) wifi, I'll be back! I'm a platinum club member with priority club, so I really appreciate when I find a holiday inn express that is really fabulous (or goes above and beyond to help it's customers)...... When we had problems getting a taxi (our prearranged taxi didn't show) to the airport for our flight to Toronto, Canada, the staff/manager arranged to take us personally to the airport. If not for her, I would have missed my flight. Outstanding service! I also loved the hotel, it was quiet; and I was sick with food poisoning from a trip from Thailand. I was absolutely miserable and trying to get back on Canada time (ie. sleep in the day). I was able to rest, and relax while staying at the Beijing holiday inn express - airport zone. The hotel was extremely quiet and comfortable.. Really made me feel a lot better. Thanks for everything to the staff at Beijing Holiday Inn Express - Airport zone!! I'll see you the next time I visit Beijing. June 24, 2013
Rated 3.0 out of 5.0 by Bathroom Light Bathroom light through glass bricks is too light for sleeping. However, need to leave on to be able to find at night. June 11, 2013
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