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Rated 4.1 out of 5 by 157 reviewers.
Rated 4.0 out of 5.0 by Problem Solved There was a glitch in the corporate system with pricing and I thought my week was over before it started. But Shon was awesome and worked to get us a fair price. August 18, 2014
Rated 5.0 out of 5.0 by cleanest nice holliday i have ever been to Located next to the party source I was more than impressed with the cleaning staff and the overall awesomeness of the room. Not all Holliday inns Are like this one great place to stop into August 18, 2014
Rated 5.0 out of 5.0 by Enjoyed our Visit to Bellevue Staff was great, very friendly, very helpful - from Front Desk to Housekeeping. Hotel was clean. August 17, 2014
Rated 5.0 out of 5.0 by Good Stay The Staff is great. The location was great. The hotel itself could use some updating and the internet is not the best I have used recently. August 14, 2014
Rated 4.0 out of 5.0 by Clean room and comfortable bed. Our stay was good but we do feel that when a broken door handle to the bathroom is reported it should be repaired. August 14, 2014
Rated 2.0 out of 5.0 by Girl's weekend gone wrong!! Our weekend started off rocky. Despite prepaying for a two queen bed suite to ensure enough space, we were bumped to a regular room without warning or an explanation much less any compensation. We checked in and went up to the room expecting a suite and found that it was a regular dbl bed room instead of the suite that we had reserved and paid for in advance. There was a dirty cleaning rag over the shower head and a dirty toilet bowl brush in the bathtub with Renee 006 on the handle as well as cleaning product left in tub. I have pictures to confirm this. I had to go back down to the front desk and insist on some type of resolution as we had packed to have plenty of room and were now very cramped in a regular room. The front desk clerk refused an adjustment on the bill and instead offered an additional room for the evening. We had to keep checking back with the desk to confirm the suite would be assigned to us the following evening. We were there for a girls weekend and this greatly disrupted our plans. We were given $50 off the bill for the toilet bowl brush and rag being left in the shower/tub area but I do not feel this was adequate. I am very disappointed with this experience. I have been a faithful member for about a year and used Holiday Inn exclusively for that year for all competition stays and visits to my daughter. I was very satisfied with the service and have written reviews reflecting the good service I have received. To add further insult my reward points were never added to my account and my reservation disappeared. I have the emails to verify my confirmation was for the queen suite and was booked early and paid in advance to ensure that we received it. Please correct the point issue as soon as possible. August 14, 2014
Rated 5.0 out of 5.0 by Nice hotel with helpful staff Stayed at the hotel for one night and was treated wonderfully by the staff and enjoyed the room. If one complaint, it would be a little lacking in the breakfast as compared to other holiday inn expresses August 14, 2014
Rated 5.0 out of 5.0 by Good Accomodation The staff were quite friendly and helpful. The room was what we expected. All of this is why we go back there when visiting Cincinnati. August 13, 2014
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