Rated 4.1 out of 5 by 313
Rated 2.0 out of 5.0 by mary 24 Not up to par with other HIE
My husband and I travel 3-4 times/year and always stay in the Holiday Inn Express as we have found that they have all been reasonably priced and are of high quality. We no longer think that after staying at the Newport, Ky hotel. When we got tin the room there were dead bugs in the bath tub. The front desk clerk could not answer our question as to the policy if we checked out one day early. Every time we left our room in the morning we were yelled at from sown the hall by the maid whether we were checking out or not. The floors allowed for a lot of noise from movement above and so it was a noisy and unrelaxing stay. would not recommend it.
September 1, 2015
Rated 5.0 out of 5.0 by bojigirl56 Friendly staff and many improvements
For business purposes, I had stayed here a few times earlier in the year. Since my last stay four months ago there were many improvements made...new mattresses and pillows, new towels, much cleaner pool, the wi-fi had been upgraded so no unexpected disconnections, and the staff was extremely friendly and helpful. What's not to like?
I'll be back!
August 31, 2015
Rated 4.0 out of 5.0 by Randy4495 Clean Rooms
Overall 4.5/5, the bed was great and the selection on pellows was also great. The room was quiet acept for the bus load of kids that just arrived.
August 31, 2015
Rated 5.0 out of 5.0 by ppcm.tmj.27 Friendly staff, decent pool, clean
Good check-in, room well air-conditioned, nice and warm pool, food as expected, room clean. Had a little trouble getting the shower curtain to stay put, and tub drained the wrong way. Hotel excellently located - close to trolley to transport you to tourist areas. Would definitely stay again.
August 30, 2015
Rated 4.0 out of 5.0 by Hoss28 Holiday inn Newport
Clean and nice staff. Room was quiet and clean. Breakfast was standard they need to improve the breakfast and I am sure they will over time.
August 27, 2015
Rated 5.0 out of 5.0 by kkgm Room Odor
We had requested a handicap room and when we entered the room we were aware of a strong odor of cigarette smoke - apparently from the carpet and wallpaper. When we called the front desk we were told that the building had been a smoking hotel in the past and was now all non smoking. Also that the building was to be renovated in the near future.
We were able to move into another room that was odor free and from then our stay was great !
August 24, 2015
Rated 4.0 out of 5.0 by cheek69420 Good for business
Had a nice stay. Overall, it was good but I've paid way less for other nicer HIE's.
August 22, 2015
Rated 4.0 out of 5.0 by RadioReporter Location Terrific
Can't beat the location for visiting Cincinnati area. Wifi was spotty at times which was not good for my work but when connecting it was fine. Staff is amazing. Very friendly. Loved the free breakfast
August 21, 2015