Rated 4.2 out of 5 by 123
Rated 5.0 out of 5.0 Great customer service.
The rooms at this hotel are very nice and very clean. The outstanding thing was the customer service provided by the front desk staff. We left something in the room and called 2 days later to inquire about it. The front desk clerk immediately went to the room and found the item. She called us back and offered to send it to us. After sending she called to provide the tracking number. This is much more than I would have expected from anything but the most expensive resorts. Many thanks to this employee!
February 25, 2015
Rated 5.0 out of 5.0 by Grandma2011 Benicia Comforts
Very much enjoyed my stay. Great breakfast to start the day. Fresh Chocolate Chip cookies to end it! Safe and friendly, close to the bay and dining. Very professionally maintained, helpful staff, capable of making great recommendations for venturing into the surrounding neighborhoods. Would stay there again! and Again!
February 24, 2015
Rated 5.0 out of 5.0 by sammijo Friendly staff and clean, quiet rooms
Always a nice quiet location to stay. Appreciate the clean rooms, friendly, professional staff and breakfast options.
February 18, 2015
Rated 4.0 out of 5.0 by Troutpoet Great Stay
We had a great stay at the hotel. It was clean and well maintained and decorated. The staff was friendly and helpful.
February 18, 2015
Rated 5.0 out of 5.0 by Kit Cat Great place and staff
Great location with in walking distance to great resturants, and the staff is always helpful
February 17, 2015
Rated 5.0 out of 5.0 by pattycakess Excellent service and comfortable beds.
Holiday Inn Express, Benicia, totally satisfied our needs
during our stay. Location was freeway accessible and very close to the downtown area we needed to be by.
Room accommodations were excellent. Breakfast
choices were very good too. There was an excellent area in the room to use the iron board, but, no electrical
outlet nearby. I would deffinetly stay at this Holiday Inn
February 5, 2015
Rated 5.0 out of 5.0 by Enaje Great Find in Benicia!
Loved the sweet staff and appreciated their kindness and helpfulness. Room was very modern and peaceful.
January 28, 2015
Rated 5.0 out of 5.0 More than a place to sleep.
Room was spacious, well furnished and clean. Above average amenities. Breakfast is substantial. Offered from 6:00 AM to 10:00 AM. That's special!
I did not drive this trip. Location proved to be perfect for using public transit.
Location is close enough to walk to town center. Very convenient.
January 14, 2015