Rated 4.4 out of 5 by 222
Rated 5.0 out of 5.0 by Verified Reviewer Great Breakfast and Nice Staff
Excellent breakfast selections and nice staff members made the stay at Holiday Inn much comfortable and satisfying.
May 21, 2016
Rated 2.0 out of 5.0 by uwaybie Dirty Water
I found the bed sheet in this hotel to be very rough and the pillow is very flat. I had to fold the pillow to get a decent height.
The most disgusting experience though was when I drank the water that I got from the water/juice fountain at the breakfast area. The water tasted weird so I looked at the water and I noticed brown particles in the water. Not just a few particles, enough to where you can see it clearly. It was so disgusting! It's obvious that they never cleaned the water line. I brought this up to the front desk person who told me that they will credit me some reward points. She said should take 2 days max. It's been 5 days now and I still have not seen any credit in my account. I will call them to remind them but when it's clearly their fault, I don't think I should be the one calling begging to get some award points.
May 19, 2016
Rated 5.0 out of 5.0 by Stuart18 Quiet and comfortable
Bed was very comfortable. The only issue was that the pillows could have been more comfortable.
Shower was invigorating.
Breakfast was very good. a lot of choices.
Staff was attentive.
May 18, 2016
Rated 5.0 out of 5.0 by dwm55 Service was great.
The hotel was very clean and the hotel staff was very kind.
May 9, 2016
Rated 5.0 out of 5.0 by Run Silent Comfortable and Convenient
The place was quiet, comfortable and convenient to local businesses and the freeway.
April 30, 2016
Rated 5.0 out of 5.0 by MothBall Fleet Beautiful Rooms
Beautiful rooms with high ceilings and huge walk-in showers. We stay here every year and the level of service and comfort has never lacked. Plus, I love their coffee. It isn't some insipid dirty dishwater stuff like so many other places we have stayed in the past. As long as the quality and service remains this high, we will continue to frequent this hotel.
April 23, 2016
Rated 5.0 out of 5.0 by mercyloo Great and convenient hotel
My kids and I had to stay at a hotel due to a water leak at our house and Holiday Inn in Benicia was a perfect and convenient choice for us. The room was clean, big enough for the 3 of us and close enough to home. The lobby staff as well as the cleaning crew was very nice, polite and helpful.
April 19, 2016
Rated 5.0 out of 5.0 by bambeanie Amazing desk clerk
we arrived very late desk person had been there 12 hours but she was still cheerful and helpful.
April 18, 2016