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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: PHILADELPHIA
  • Distance From Hotel: 15.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

What's Nearby

What's Nearby

Attraction:
Sesame Place
Distance From Hotel:13.0MI
Attraction:
Betsy Ross House
Distance From Hotel:14.0MI
Attraction:
Liberty Bell
Distance From Hotel:14.0MI
Attraction:
Independence Hall
Distance From Hotel:14.3MI

Parking

Parking

  • Number of parking spaces:150
  • Car Parking Available
  • Self parking: Valet: Not Available

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:141
  • Total number of suites:4
  • Total number of rooms with only one bed:79
  • Total number of rooms with only double beds:62
  • Total number of non-smoking rooms:141
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:3
Welcome to the Holiday Inn Express Philadelphia NE-Bensalem hotel, centrally located between downtown Philadelphia and Bucks County in Bensalem, Pennsylvania. Our Northeast Philadelphia hotel is situated off I-95, only 16 miles from Philadelphia’s historic district and 30 miles from Philadelphia International Airport (PHL). Enjoy a family vacation touring sites such as Independence Hall, the Liberty Bell, and the Betsy Ross House. Take your children to Sesame Place to meet their favorite Sesame Street
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Welcome to the Holiday Inn Express Philadelphia NE-Bensalem hotel, centrally located between downtown Philadelphia and Bucks County in Bensalem, Pennsylvania. Our Northeast Philadelphia hotel is situated off I-95, only 16 miles from Philadelphia’s historic district and 30 miles from Philadelphia International Airport (PHL). Enjoy a family vacation touring sites such as Independence Hall, the Liberty Bell, and the Betsy Ross House. Take your children to Sesame Place to meet their favorite Sesame Street characters. Win big at PARX casino and Horse Racing. Our hotel northeast of downtown Philadelphia is close to diverse shopping venues. Browse for bargains at Franklin Mills Mall, only one-half mile away. Nearby Bucks County features historic buildings and sites, museums and outdoor recreation in Pennsylvania’s beautiful countryside. Our hotel provides convenient proximity to the University of Pennsylvania and other colleges, major corporations, and professional sports venues such as Lincoln Financial Field.
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Features
Close and convenient to all major highways, Bucks County, and downtown Philadelphia.

Guest Reviews

Rated 3.9 out of 5 by 210 reviewers.
Rated 4.0 out of 5.0 by Stuck in ADA room Although I have had some very good experiences at the Crowne Plaza this particular one was not the best. I was stuck in an ADA room which had a very fowl order (possibly smoke if that possible). Minus the order the roo was average. Lacked the pop that other rooms in the hotel have. I recommend staying here just not in the ADA room. June 29, 2014
Rated 5.0 out of 5.0 by Friendly staff and very accomadating My mother had surgery at the Rothman Institute and received a discounted rate for her to stay there the night before surgery as we had a 4 hour drive. Also, my sisters and I stayed there the night of her surgery. The staff were very helpful and friendly. The only thing I was disappointed with was there was not a continental breakfast. When my mother called to make the reservations she was under the impression that a continental breakfast was included free with the stay. However, they do not offer that. Breakfast could be served in the restaurant for a charge. Everywhere else I stayed there has been at least coffee and donuts/Danish provided. But, we did receive a discounted rate, so I can't complain. My sister and I ate at a local Chinese buffet and got food poisoning, so I guess we should have eaten at the hotel restaurant. Because we were sick upon checkout, the front desk allowed us an extra 2 hours to check out for our pick up from an another sister who picked up our mother at the hospital. We really appreciated that. June 28, 2014
Rated 1.0 out of 5.0 by Just one bright spot The one bright spot in a stay marked by excessive noise and poor staff response was Nickolay, our waiter in the restaurant. He went out of his way to make sure that our food allergies were attended to and that our meal was enjoyable. June 26, 2014
Rated 2.0 out of 5.0 by Disappointing This Crown Plaza is not up to the standard that I normally expect from this chain. I did not get 1 good nights sleep even though I was on the executive floor. June 25, 2014
Rated 5.0 out of 5.0 by Roller derby kids there too. Even though the hotel seemed to be over run by a large group of roller derby kids it didn't affect our stay at all. The kids were all respectful and we conversed with several at different times. The hotel had some extra staff that seemed to handle everything just fine. We would stay there again in a heart beat. June 25, 2014
Rated 2.0 out of 5.0 by Not happy customer. Hotel was not up front with the costs of staying at the hotel and then proceeded to try and charge my card over 8 times, needless to say I am not trying to sort through it all and it is a colossal waste of my time. If this is how the front staff treats guests, I will NEVER stay in an IHG hotel ever again. June 24, 2014
Rated 5.0 out of 5.0 by Home away from home I travel a lot in my job. In the last 6 months I have spect a least 80% of the time in hotels. From my first stay here, the staff has been pleasent and very accomodating. I was surprised to get a call from the front desk asking is everything ok and do I need anything. When I came down to go out staff would greet me and say, see you when you return. They treated me like family instead of a guest. My room had all I needed. It was clean and the bed comfortable. I had a great night sleep. The weather pattern did affect the internet service this time, but I still give it a 5 out of 5. I like calling the Crowne Plaza my new home away from home. June 23, 2014
Rated 4.0 out of 5.0 by Nice, clean room in a good area The room was clean, spacious and in good condition. The only criticism was that the door keys did not work; I was told this was due to rewiring something in the hotel, but it was still an annoyance. Other than that, I enjoyed my stay. The staff was friendly and the common areas (dining/bar) were enjoyable. June 20, 2014
Rated 4.0 out of 5.0 by excellent service Room was comfortable and clean staff was very helpful and friendly and it was nice to have restaurants on staff June 19, 2014
Rated 4.0 out of 5.0 by great location We always enjoy our stay at this Crowne Plaza. We plan to return later this year. June 17, 2014
Rated 2.0 out of 5.0 by Poor morning check out service Checked receipt and found no Priority Club number on receipt. This means work for me to collect my points. I stopped by the front desk and it was vacant with a bell out front to ring. Guess it was nap time. Rang the bell and wandered around until someone showed up. Explained i need the number on my receipt and it really did not matter to the clerk as he said he would do it and walked off. It did not get done SUPPRISE. its the small things that make a good visit. I also asked about coffee and was told nothing would be available till 6:30. Please coffee for guest in the morning use to be common but i guess its just one more item not being supplied anymore. Last item, I did not get my starbucks card. June 5, 2014
Rated 5.0 out of 5.0 by Nothing bad about this Hotel The Crowne Plaza Bucks County was superior on every possible classification including room service, food quality, restaurant and bar service. I will return to this hotel every time I am in the Philadelphia area. June 5, 2014
Rated 4.0 out of 5.0 by re coffee Everything was great except the coffee in the rooms was far superior to the coffee available in the Bistro or lounge. It was too weak in the Bistro. June 5, 2014
Rated 4.0 out of 5.0 by Very nice yet lacking My stay was pleasant and enjoyable. What would have made it better would have been a complimentary breakfast to be included as most hotels are doing now. June 4, 2014
Rated 4.0 out of 5.0 by Philly Wedding Weekend Nice hotel and staff...a little shabby but an excellent value June 3, 2014
Rated 4.0 out of 5.0 by overall very nice stay bed was very comfortable. husband said not enough tv channels for type of breakfast, could have been included June 3, 2014
Rated 4.0 out of 5.0 by Comfortable Bed This hotel has a very comfortable sleeping bed and pillows. They did put me in a (unrequested) handicapped room because they were out of regualr rooms and the show in the handicapped room has a very poor design. At the end of my shower, the entire bathroom floor was soaked with water. Also, I wish they would have warned me that a VERY LARGE group of kids were coming in for the night. They were running and screaming up June 2, 2014
Rated 5.0 out of 5.0 Simply wonderful. Very nice room, very clean, good value. Would stay again. June 2, 2014
Rated 3.0 out of 5.0 by recent stay fitness center very outdated. otherwise stay was fine. June 2, 2014
Rated 5.0 out of 5.0 by My stay at te Crowne Plaza Had a wonderful stay at this hotel. Clean rooms, attentive and friendly staff. The beds are so comfortable that I wish I could have taken one home! June 1, 2014
Rated 2.0 out of 5.0 by Useless wifi I'll stay elsewhere next time if possible because of the wifi. Everything else in the hotel was satisfactory, but I need internet connection. May 28, 2014
Rated 4.0 out of 5.0 by Nice place- comfortable and nicely maintained Good place to stay, easy to get to major roads nearby. Restaurant and bar is great. Open mic nite is always fun. Rooms are great very comfy. Clean. May 12, 2014
Rated 4.0 out of 5.0 by Bartenders We were an out-of-state wedding and staying at your hotel. Unfortunately, the bartenders seemed to be "put out" when placing our drink orders and took quite a bit of time getting drinks to us. Would recommend a friendlier attitude and maybe tips would be better. May 8, 2014
Rated 3.0 out of 5.0 by Close to Sesame Place I enjoyed my stay, it was close to attractions and places to eat. The only thing I would recommend is placing better locks on the door. My son was able to get out the room too easily, he's 1 1/2! May 7, 2014
Rated 5.0 out of 5.0 by Fantastic Weekend!!! Thank you for the hospitality, the service was great at the reception, in the room and at the restaurant. We loved everything. All the employees are very efficient and helpful. We will be back! May 7, 2014
Rated 5.0 out of 5.0 by Very nice stay, very comfortable, everything you might need right here. We stayed here overnight because we were attending a wedding nearby. The hotel was very clean. The staff was very friendly and knowledgeable. They were even able to tell us where the wedding was since we had forgotten our invitation. We called ahead and found out we would most likely be able to check in early and we did. Everything you could need; ironing board and iron, hair dryer, shampoo, conditioner. There is a restaurant and bar right there too. My brother had breakfast in the restaurant and said it was very good. Just an all around great place to stay. Oh yeah, nice, heated pool. May 7, 2014
Rated 3.0 out of 5.0 by Mixed Feelings Stayed here for a few days for my boyfriend’s birthday. The hotel itself had nice amenities. We enjoyed the pool, sauna and weight room. The room was comfortable & clean. The food at the bar wasn't the best, although the pulled pork sandwich & French onion soup my boyfriend got seemed a lot better than my hummus and panini. The beer options were impressive. The night auditor wasn't exactly helpful. We came back late from the nearby casino and noticed that our door handle to our room was broke. We couldn't get in and all of our things were in there including my food & medication (I'm hypoglycemic). He seemed annoyed when we came down and said there was nothing he could do but switch our room. I understand that there isn't an engineer on location. However, from being a night auditor at a hotel myself I know that you should still do anything you can to help the situation or at least compensate, which wasn't done at all. The next morning we called down & they said no report was put in about our door. Luckily, they called back shortly after and said it was all fixed. Things happen, I get it; however I think it could have been handled more professionally. May 4, 2014
Rated 3.0 out of 5.0 NO COFFEE! NO BREAKFAST The place was beautiful. Bed was comfortable but we did a quick stop over. When we awoke at 6 am to leave the lobby had no coffee ! We had to wait till 7 while packing. We were running late so my husband run into breakfast dining for our 1 Free breakfast ( I do not eat breakfast especially for $11.) He was almost chased out of there because the front desk never gave us our coupon redemption. April 30, 2014
Rated 3.0 out of 5.0 Thin wall I woke up in the middle of the night and thought someone was in my room. The wall was so thin I could clearly hear the people in the next room talking at a normal volume. April 23, 2014
Rated 4.0 out of 5.0 by It was "ok" The staff behind the desk were very friendly and helpful. Room was nice, but bathroom was dirty...we found hair in the tub. Breakfast staff were the worst!! I'm not picky at all, but with only 10 people total in the whole dining room, it shouldn't of taken so long to get our drinks and meals. She never asked us for refills...we ate half our meal before she finally came around. When we asked for drinks, she was annoyed and took 10 minutes to return. Food was cold and aweful! April 22, 2014
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