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Rated 4.0 out of 5 by 230 reviewers.
Rated 3.0 out of 5.0 by Staff is five star The location of the hotel makes it difficult to see at night. The parking area is well lit, but there is some local pedestrian traffic, some of them homeless and panhandling. The staff members are top-of-the line helpful and courteous. They were willing to go the extra mile to accommodate us. February 5, 2016
Rated 5.0 out of 5.0 by Enjoyable weekend Had to be in Albuquerque for a doctor's appointment February 3, 2016
Rated 4.0 out of 5.0 by All but the Pool area was good. Our Suite was clean and comfortable, we were allowed a late check out, staff was very nice, breakfast was hot and the choices were good, free news paper in the morning nice touch, the only draw back was the hot tub and pool area, hot tub was luke warm and had a very bed mold smell, if you got in you could not see your feet in clean water it was very murky, the pool was hotter than the hot tub and there was not towels available we had to ask the front desk. January 28, 2016
Rated 5.0 out of 5.0 by Nice hotel Very comfortable room. Breakfast was very good. Hotel appeared to be either newly built or recently renovated. I would stay here again if I was in the area. January 22, 2016
Rated 5.0 out of 5.0 by great place to stay Friendly people and comfortable room, ease of check-in and enjoy staying here every time I visit the area. January 22, 2016
Rated 5.0 out of 5.0 by Good clean stay no extra pillow room was hot and took along time to cool down so I had trouble sleeping. But I usually have trouble sleeping at hotels January 6, 2016
Rated 5.0 out of 5.0 by Greatest Hotel - EVER! I always stay at the Bernalillo Holiday Inn when I travel to Albuquerque. The rooms are new and remodeled, the breakfast is great - and the ride to the nearby Santa Ana Star Casino is free and quick. Thanks for another great holiday weekend, my third at your hotel -see you again soon! January 4, 2016
Rated 5.0 out of 5.0 by Overall Good, but Loud I stayed one night as a result of a blizzard. It was a last minute booking because the hotel was only a few miles from work, where I would have been snowed in overnight. The staff was friendly and helpful, but would/could not take my reservation via phone (only via their website) which I found odd. The hotel was recently beautifully renovated. The room was clean and comfortable with many "extras" - microwave, fridge, and every kind of device charger one might need built right into the room phone. The only problem I had was that it was very loud. Because it was the day after Christmas, and a blizzard outside, the hotel was full of kids and there were many people being extremely loud very late and very early. Also, the heater in the room worked very well to combat the frigid outside temperatures, but it too was loud when running and woke me up. Finally, my window faced a residential street, and a dog started barking very early - but I realize this was not the hotel's fault. Overall, I would recommend this hotel, and would stay there again if necessary. December 29, 2015
  • 2016-02-09 T14:56:18.692-06:00
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