Rated 3.7 out of 5 by 122
Rated 2.0 out of 5.0 by getting away from snow Would not come again
I would not go to the hotel again. There was no communication about the remodel that caused us to have my husband going up and down stairs because the elevator was shut down for tile in the lobby. We should have been communicated to us, we were only there less than 12 hours.
March 2, 2015
Rated 2.0 out of 5.0 by zeenaa3 Hotel not identified as under renovation
Hotel not identified as being under renovation when reservations were made not allowing for customer to make decision of desire to stay at the facility at this time.
When the hotel home card key wasn't working for the room additional trip to the desk was necessary to find staff lounging at the desk, unprofessional appearance.
Towels were extremely dingy in appearance as if they weren't clean.
February 22, 2015
Rated 5.0 out of 5.0 by Witches73 Great staff and comfortable room
I stopped here in February and when I walked into the lobby I actually thought they were closed due to the fact that the lobby/breakfast areas were undergoing a major renovation. However, the shift manager, Josie, warmly greeted me and assured me that they were open. Renovations notwithstanding, they still provided a full buffet breakfast in the morning and the room was impeccable - clean and comfortable. I was a little concerned when I was given a room facing Hwy 550, however, I never even heard the passing traffic. Not sure when their renovation or the construction on 550 will be completed but it has not dissuaded me from staying there again. The staff's efforts to make you feel welcome should not go unnoticed. Also, they are convenient to eating establishments and the local casinos. The pool area was closed due to the renovation but that was not a factor for me.
February 19, 2015
Rated 3.0 out of 5.0 by TLH23 Lobby Remodel
Lobby remodel is still underway two months after my last stay. Turns out they took it all down to studs but did not pull a permit with the local authorities. After they did receive the OK to resume work I feel they should get it done double-time. Not one bit of work happened during my three day stay. The staff is all very friendly and I feel for them having to work in these conditions.
February 11, 2015
Rated 5.0 out of 5.0 exceellant
everyone was very professional. No complaints I have
stayed here several times before , and plan to stay here
February 10, 2015
Rated 3.0 out of 5.0 by auditor555 Go to McD;s for breakfast
No microwave or frige in rooms. TV set so it can only be watched from the bed.
February 2, 2015
Rated 5.0 out of 5.0 by Fudu Nice Hotel
We have stayed in this location several times and enjoyed our stay everytime. We were only passing through but had a good night's sleep after a long drive and an excellent breakfast in the morning.
January 31, 2015
Rated 1.0 out of 5.0 by ToTraveler365 Under construction
Hotel was being renovated but I was not told this prior to my stay. Fitness center not open. Carpet in room not finished. Bathtub did not drain toilet would not flush. And was dirty. Sink faucet dirty. When I told front desk on first night NOTHING was done to correct tub or toilet. Poor customer service
January 30, 2015