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Rated 4.0 out of 5 by 139 reviewers.
Rated 4.0 out of 5.0 by bethany july review Nice hotel, but no one was at the front desk when we tried to check out July 17, 2014
Rated 3.0 out of 5.0 by Best Hotel in Bethany, OK, but that isn't saying much We stayed in the most expensive room choice on the property, but the room was right next to the stairs leading to the pool. Children were running up and down these stairs until well past midnight, even though children are not supposed to be allowed in the pool area past 10pm. Our family got very little sleep because of this, combined with the fact that guests were arguing in the parking lot throughout the evening. July 16, 2014
Rated 5.0 out of 5.0 Great managers The staff are amazing and work very hard to make sure everything is as it should be. July 15, 2014
Rated 4.0 out of 5.0 had fun needs improvements had troubles at check in couldn't find reservation had no room available even though we bad confirmation clerk was new had to call back in manager got a room not what we reserved but was ok. worst of all pool room had no ac or ventilation was in 90.s outside very hot watching grandkids swim. breakfast food quality could use upgrade sausage was really bad but will probably try again someday July 12, 2014
Rated 4.0 out of 5.0 by A little remote The Hotel itself is as you would expect from HIExpress. Great room, clean, good wifi, comfortable bed. The only issue we had was arriving late at night (10.30pm) it was a considerable distance from any restaurants, 15/20 minute drive. I am sure most americans are used to this but being from the UK we expect something a little closer. July 10, 2014
Rated 5.0 out of 5.0 by Excellent stat Nice pool. Great breakfast. Comfortable room. Pleasant staff. July 10, 2014
Rated 4.0 out of 5.0 by Surprising bargain Businesses visit that met Our needs , we used the Pool until Children made it so noisy after 10 pm You could not here yourself think...Breakfast was descent except for the sausage. Bed July 1, 2014
Rated 5.0 out of 5.0 by The beds and pillows were extremely comfortable. First choice when traveling is always Holiday Inn due to comfort, friendliness and cleanliness. July 1, 2014
Rated 2.0 out of 5.0 by Missing some amenities I was surprised to find that my room did not contain a microwave and refrigerator, Also, lost all the HD channels on the TV after the first day. Requested the TV be fixed but it was not. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good breakfast Breakfast was very good, but is not served until 7:00 am. It might be more helpful to travelers if breakfast was served at 6:00 or 6:30 am. June 26, 2014
Rated 5.0 out of 5.0 by Great service! I will stay here again. The service was outstanding,felt safe and comfortable. June 23, 2014
Rated 5.0 out of 5.0 by Service + comfort = value and a happy customer The manager and morning desk person worked hard to meet our room needs for the stay. When I was having problems logging into the wireless with my phone, the evening desk clerk asked if she could try – within seconds I was connected. The beds were great in both rooms. My family all commented on them. Customer service above and beyond expectations at this property. Well managed and staffed. Good job! June 17, 2014
Rated 5.0 out of 5.0 by Nice Hotel and Excellent Staff The location was off the beaten path, so it was nice and quiet compared to your busy big city hotels. The staff members were very friendly and helpful. I would recommend this hotel to anyone planning on staying in the OKC area. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable room This was our first time to stay at the Holiday Inn Express - Oklahoma City - Bethany. This holiday was very clean and the staff made us feel welcomed. The security at the hotel is above average. The breakfast area offered a full hot breakfast that was very good. The room was clean and well kept. We enjoyed this hotel and will stay at this hotel again when in the area. June 11, 2014
Rated 5.0 out of 5.0 by Bethany Express Great hotel with just off the path feel. Ease of access to the Kilpatrick Turnpike that leads to the major highways in OKC June 9, 2014
Rated 1.0 out of 5.0 by Limited Housekeeping Hours Hotel is acceptable in general, although somewhat worn. The housekeeping schedule will not be a problem if you stay one night only or are out of the room every morning early enough. I was on vacation and visiting family after a tiring trip. I stayed in the room until around noon on two days. I have never had a problem with this at a Holiday Inn Express in the past. I had no housekeeping the first day and on the second day had a memorandum stuck under my door around 10:00 am that informed me that my room would be entered the third day regardless of my do not disturb sign to inspect the room in "attempting to keep our hotel safe." (The room had been left without the do not disturb marker from noon until 10 pm the previous day.) The note also said that housekeeping had left for the day. Upon leaving the room at noon I found a maid cleaning the room across the hall with the door open. Apparently the staff were still there two hours later! This incoherent approach to implementing this policy of no housekeeping after some uncertain and secret hour of the morning is nonsense. This is certainly a dramatic change from my experience in these hotels over many years. If the hotel is going to insist on this, the policy should be prominently noted on the website and in the hotel lobby and room. I certainly will not stay there again. I also wonder if the individual hotels are going off on service policy tangents of their own without coordination within the hotel chain. This raises questions about the chain as a whole and whether random and unpredictable service cutbacks will become the norm. June 7, 2014
Rated 5.0 out of 5.0 by dog friendly we have a 100+ lb dog. The hotel and staff welcome us with open hands. Very dog friendly and would recommend to anybody traveling with a large dog. June 3, 2014
Rated 4.0 out of 5.0 by Friendly staff, good location Nice family friendly place to stay, enjoyed the pool and hot tub. The breakfast food could have been better--eggs and omelets were often overcooked. Would have liked more fresh fruit too. May 21, 2014
Rated 2.0 out of 5.0 by Dirty, smoky, lumpy The first room they put me in had a strong smoke odor; the second had a very lumpy bed. Carpet in elevator was stained. Staff didn't seem overly concerned about my complaints. Not a pleasant stay. May 10, 2014
Rated 5.0 out of 5.0 by Manager worked hard to accomodate Our overall experience was excellent given our needs and the reason for the stay. Thank You! April 23, 2014
Rated 3.0 out of 5.0 by needs help I stay in hotels more than 200 nights a year, often a Holiday Inn (29 since Jan 1) this one here needs a bit more to seeing to the quality of cleanliness I am use to and some of the staff treated us like it was duty instead of a pleasure we were staying with them. April 21, 2014
Rated 2.0 out of 5.0 by Good Motel, Poor night desk clecks Night desk personal played TV in breakfast room and refused to turn it off, when asked. this happen 2 of the 4 night stay @ 1 to 2 AM. Talked to manager and she said she would take care of it. I left before she had a chance to, so I am sure she did. She was very nice.. April 16, 2014
Rated 3.0 out of 5.0 by Not our best stay Wi-Fi at this hotel is horrible. I could only get on line maybe 15% of the time. Lighting in the rooms is not good. In order to read you might want to bring your own light bulbs and change them out with what is supplied in the room. It was a good thing the bed was comfortable as sleeping was about the only thing you could do. TV reception and choice of channels was not good. Chairs were uncomfortable and dim lighting didn't allow you to read. April 14, 2014
Rated 5.0 out of 5.0 by Great place wonderful staff We had a great experience staying here. The staff was wonderful, the facilities were clean, outlet malls near by. Great breakfast in the morning with a lot of variety. April 4, 2014
Rated 5.0 out of 5.0 by Wonderful stay!!! Absolutely perfect stay!! Staff was very friendly and helpful.. Room was nice and clean. Breakfast was great! Bethany will be my go to place to stay when in Oklahoma City from now on! April 4, 2014
Rated 5.0 out of 5.0 by Customer service Mello Is the Best. She is awesome! :) Always has a smile. April 4, 2014
Rated 3.0 out of 5.0 by ONE NIGHT STOP OVER WHILE TAKING DAUGHTER TO THE ZOO. I would like to start off by saying the staff and the hotel was very nice and well kept up. However, we chose the hotel because of the indoor for my 7 yr old daughter. There were about 10-12 kids in the pool diving in and out and running all over the place, neither of which is allowed. Most of the kids had no parents their, I would never allow my daughter to act like this and it made our swimming experience pretty much miserable. All night and morning you could hear kids running around and jumping in the rooms above ours. My complaint is more on poor parenting than on the hotel, but someone could have done something about the pool situation. The front desk lady was very nice on both shifts and apoligized for the noise as she said they had numerous complaints. April 2, 2014
Rated 5.0 out of 5.0 by Excellent, Staff was so friendly! We would absolutely stay at Bethany, Holiday Inn Express again! The front desk was outstanding, so friendly!! It was like staying with family. Thank you!! April 2, 2014
Rated 3.0 out of 5.0 by holiday inn We enjoyed staying but we didn't enjoy the fact we didn't have no AC and when we called front desk they said they would send for it to be fixed but the person they sent didn't know what they were doing.. wasn't very happy about this cause we had an agf tournament In the morning and didn't get much sleep. April 1, 2014
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