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Rated 4.3 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Modern The Holiday Inn has certainly updated its image and facilities. The rooms were spacious, clean, and comfortable. The perfect place to relax for our kids after a day at a lacrosse tournament. Breakfast was perfect start to our day. A little something for everyone. And, a friendly and helpful staff made our stay perfect. June 25, 2014
Rated 5.0 out of 5.0 by location easy to get to and very nice rooms. love the area , close to the golf course that I played June 25, 2014
Rated 3.0 out of 5.0 by Okay hotel needs some work Alot of road construction going on around the hotel. It takes a very long time to even get to the hotel. The hotel was nice and clean but will not stay there again. Terrible location! They also add a fee per night for TV and phone which i was not aware of before hand. June 24, 2014
Rated 4.0 out of 5.0 by a little pricey nice hotel, comfortable, clean, but i thought the price was a little much, spent one night, and thought that the price should have been less expensive, i mean, it is Bethlehem, P.A., is a room there really have to be costly? June 22, 2014
Rated 5.0 out of 5.0 by Great Experience!!! Very relaxing and spacious rooms... Kids loved the indoor swimming... Breakfast was great... June 18, 2014
Rated 4.0 out of 5.0 by Rest and Test It's a Holiday Inn Express. Its what you expect, however I didn't care for the coffee...Had to find a Starbucks or Dunkin Donuts for my morning coffee. After that, we were ok! June 13, 2014
Rated 5.0 out of 5.0 by Pleasing experience It was a very pleasing experience and staff was always pleasant and quick to respond to any needs. June 6, 2014
Rated 5.0 out of 5.0 by Great service The staff is very helpful and courteous. The hotel itself is vey clean June 5, 2014
Rated 3.0 out of 5.0 common areas I expected cleaner common areas. The elevator had a sticky dirty floor; the lobby area had packages (boxes) stored in open areas and the dinning area appeared to be lacking someone to clean up. June 4, 2014
Rated 4.0 out of 5.0 by over night guess you get what you pay for. there is nothing around to do June 2, 2014
Rated 5.0 out of 5.0 by Better than expected All desk personal we met were so nice and helpful. Had a baby so we loved the extra space in the room. June 1, 2014
Rated 5.0 out of 5.0 by Excellent location and exceptional service. Thoroughly enjoyed our stay. Clean, well kept room, greeted warmly upon arrival, and provided excellent value for our trip. Thank you May 31, 2014
Rated 5.0 out of 5.0 by Excellent hotel Everything was exceptionally great. The only problem I found was that the bath tub was rather high. Otherwise, I will be back. Thank you for a great experience. May 31, 2014
Rated 5.0 out of 5.0 by very good beds I've stayed at a number of Holiday Express locations in the last few months and this one was better than they were. My wife, kids and I found the beds and pillows much more comfortable than any other hotel we've been at. Rooms and bathroom were very clean, nothing was in disrepair or looked worn out. Breakfast was on par with other Holiday Inn Expresses, but we like it. Overall a very good experience. May 20, 2014
Rated 5.0 out of 5.0 by Crayola Experience Wonderful over night stay with the grandchildren. We stayed here because we planned a Sunday trip to the Crayola Experience (10 minute drive) and it was wonderful.. I have always had good experiences staying at Holiday Inn Express. The pool was great for the kids and we ordered in Pizza (Papa Johns) for dinner (they deliver). As always friendly accommodating staff and clean and comfy. May 1, 2014
Rated 5.0 out of 5.0 by Great pillows We will stay there again next month. Comfortable room Great location April 30, 2014
Rated 5.0 out of 5.0 by Great Service Overall experience was great. Front desk staff on point, and quality of customer service was excellent. April 11, 2014
Rated 4.0 out of 5.0 by Great Stay This hotel was well worth the stay! The free breakfast was very well organized. Staff very friendly and helpful. 5 mins. from Sands Casino. Would definitely be back! March 27, 2014
Rated 4.0 out of 5.0 by Nice employees. Good price. Fine location Good people on staff. Nice distance from Lehigh university. March 7, 2014
Rated 5.0 out of 5.0 by love to travel me & my family love to travel and stay in different hotels. my kids loves to swim so when there is a pool its perfect! This hotel was the best it had everything pool , Jacuzzi good breakfast parking the rooms had everything in it. It had 2 big beds a nice pullout sofa a mini kitchen nice bathroom & a good view from the window. Yes I would go back to this hotel again.. February 28, 2014
Rated 5.0 out of 5.0 by Great Hotel loved the hot tub and the Staff Great hotel to stay! will do again. Shuttle service was awesome to and from the Steel Stacks. Staff were helpful and friendly. Rooms were clean and beds were comfortable with lots of pillows. Hot tub and indoor pool a big plus! Great value- great stay and will definitely do again anytime in the area. Thank you! February 12, 2014
Rated 4.0 out of 5.0 by Nice hotel, whirlpool.... Liked this HIExpress a lot. It's located close to I-78, but not too close. (didn't hear traffic noise) Room was comfy. Best feature for us was the heated indoor pool and esp. the whirlpool. (wonderful - wish more HIE had these.) Breakfast was much appreciated, though a little on the spartan side for an HIE. We were (barely) acknowledged as Platinum Club members, but no room upgrade available and just an hour for late check out. Busy season apparently. One alert for long distance travelers. There's apparently no restaurants close by to this hotel, other than a Wendy's. We did get a vague tip to go over into Bethlehem..... but as it was a cold night, we weren't up to exploring the dark streets for local pub fare. Hotel might want to add a page of suggestions and directions to its in room folders. (or even phone #'s of this or that delivery options....) Not such fun being at a nice hotel, but at a loss for where to eat. Wendy's sufficed. February 7, 2014
Rated 5.0 out of 5.0 by Excellent Property / Excellent Staff The property and facilities are in top condition. The room, pool, and hot tub were all fantastic. Front desk and Shuttle staff were exceptional and accommodating. We are returning for music-fest in the Summer! February 5, 2014
Rated 5.0 out of 5.0 by Above and Beyond I can't say enough about the staff of this hotel! I came to Bethlehem to be with my sick father. After a long day on the road and at the hospital I had a little trouble getting comfortable in the room I was assigned and getting to sleep. I called the front desk, and asked that they get me another one the following day. I got an emergency call to the hospital, and apologized that I would not be able to move because of the emergency. The front desk assured me that they would take care of moving me. When I got back that night, all of my things were moved and I was able to just lay down and rest, finally, thanks to the staff. Thank you so much! January 28, 2014
Rated 4.0 out of 5.0 by Bad weather brought me in... ...good, friendly service made me come back. Stayed there twice recently because it's close to work, and I didn't want to mess with the highway in the snow. Nothing's perfect, but I can't say I found anything to complain about. The rooms were clean and had everything I needed. They seemed a bit pricey without a discount, but I guess it's about normal for being right off the highway. If I had one request, it would be to make some shovels available for use when it snows. I wouldn't expect anyone to do the work for me, but few people carry standard size shovels in their cars, and it's hard to use car shovels in 6-plus inches, even when the snow's super fluffy. I'll stay there again if need be, and I'll definitely recommend this place to others. January 26, 2014
Rated 3.0 out of 5.0 by affordable, but HARD beds I would have given it 5 stars for the overall experience, if the beds were not so hard. I don't know why hotels have not replaced these hard beds with foam mattresses w/ memory foam yet. They sell a Grand Hotel brand on for price lower than what these hotels are probably paying for their mattresses! I would rather sleep on a soft comfortable bed, as I have arthritis all over my body... so a hard bed hurts. The staff was nice and helpful... we didn't eat the breakfast, because we didn't sleep well so we didn't get up in time. January 22, 2014
Rated 5.0 out of 5.0 by Polite Staff Staff was extremely polite and helpful. Rooms clean, fresh and housekeeping staff blended quietly as not to disturb guests whether they were in room or walking in hallway. Unfortunately, road system is under severe construction which causes a great deal of angst trying to get onto I-78 but this is not the hotels fault. Eventually, this will change and access will be back to normal. January 15, 2014
Rated 5.0 out of 5.0 by Nice place to wait out the weather We were returning from a week with family in West Virginia, and had planned to split the long drive anyway, so we chose this property. We'd already stayed here three times before, so it wasn't a pig in a poke. The staff has demonstrated professionalism and provided great service in the past, and the property itself is nicely appointed and conveniently located. Then came the storm. It wasn't so bad in Pennsylvania, and we knew it was going to hit the New England area (our destination was Boston). The forecast wasn't quite accurate, though, and the storm was late getting into New England, causing generally inconvenient conditions throughout New Jersey, New York, Connecticut, and Massachusetts - basically our entire path home. Just about everywhere was under a state of emergency. We asked if we could stay another day, and the answer was "yes". I noticed on the web site that the rate for the extra day was about $30 more than the rate we'd already paid, and just chalked it up to life. But when the bill was presented at checkout, they had maintained the same rate. Not at all expected, but very much appreciated! January 8, 2014
Rated 5.0 out of 5.0 by Great value at the end of a very long day After 20 snowy hours on the road, this was a welcome oasis. January 7, 2014
Rated 5.0 out of 5.0 by Excellent hotel and location The front desk staff was very accommodating and professional.The hotel has great beds and pillows. Hot breakfast was great and the staff working this area were very friendly and ready to take care of the guests. Thank you Maribel. Pool and whirlpool were excellent. January 5, 2014
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