Rated 4.2 out of 5 by 82
Rated 3.0 out of 5.0 by syed6298 Great Service
Great service and good breakfast menu. My kids loved the pool. Bathroom tub didn't work as the water was not draining well.
September 5, 2013
Rated 4.0 out of 5.0 by MoosieMoo Good late nite find
We were travelling late and saw this hotel off the exit. We were treated very well by the staff and the facility was clean and well maintained. Would stay here again.
September 4, 2013
Rated 5.0 out of 5.0 by mariaV Great overnight stay!
The bed was exceptionally comfortable for a hotel room! Everything was so clean and well kept I was surprised to learn that it was not recently built! Staff was friendly and helpful.
August 31, 2013
Rated 3.0 out of 5.0 by lmg106 if you like cobwebs, stay here
Stayed two nights. First morning left a message to housekeeping pointing out cobwebs. Came back in the evening after cleaning, cobwebs still there. Not a good sign. Also, very noisy due to access to the interstate.
August 30, 2013
Rated 4.0 out of 5.0 by m3r1 Uncomfortable beds, but great service
We stayed one night so we could drop our daughter at Lehigh. The convenient location was a plus. The staff were very friendly and welcoming, and the hotel was clean. The only issue (and a big one after an 11 hour drive, were the beds - so uncomfortable! The bedding was quite thin and the mattresses and pillows were hard. The price of the room seemed a little high, but not outrageous.
August 25, 2013
Rated 5.0 out of 5.0 by EdToff Great Experience
Came up for Musikfest and had a great stay at this hotel. Everyone was courteous. Room was very clean. Best Free Continental Breakfast I've Seen
August 16, 2013
Rated 1.0 out of 5.0 by JR1326 Bogus in Bethlehem
I am a Platinum member; I was put onto a room with no desk so I had no space for my laptop. An open space was there for it but it did not exist. When I asked the person at the from desk about an upgrade I was told there are room available but she was instructed to give them out due to the Music-fest was in town and they may need them.
I will NOT stay here again!
August 14, 2013
Rated 3.0 out of 5.0 by PatCat Great location
Main reason for staying was Musikfest and the casino. Both were in close proximity of the hotel. Room was adequate but in need of a good cleaning. There were spots on the rug and dust bunnies on the ceiling. But the free cookies at check in were a good pick me up.
August 12, 2013
Rated 1.0 out of 5.0 by DisgustedWithHI Rude Housekeeping Supervisor!
I travel to Bethlehem PA on business and my wife accompanies me. She stays at the hotel while I attend meetings. I have stayed at this HI since it opened. Checkout time has always been 12:00 noon for priority club members and I have never had a problem checking out at 12:00 noon. On this last trip, at 11:30 the housekeeping supervisor was extremely rude to my wife and told her in no uncertain terms that she should have checked out at 11:00. My wife called me in tears! Upon my arrival at the hotel I informed the manager that I would not tolerate anyone talking to my wife that way and unless the person that was rude to my wife apologized to her by the time I loaded our luggage into my vehicle I would never stay at another Holiday Inn. The apology never happened...
August 7, 2013
Rated 4.0 out of 5.0 by drayden4 High Price for a moderate hotel
room was clean and nicely set up. I was given a room with a handicap shower that was not as easy to use as one might think.
Curtains would not close and that left the room fairly bright at night making it harder to sleep.
had a mini table top ironing board that was not very easy to use.
August 2, 2013
Rated 5.0 out of 5.0 by Julie60 Highly Recommneded
Clean. Well located near interstate 78. Fast elevators. Good breakfast. Will definitely stay here again.
July 30, 2013
Rated 4.0 out of 5.0 by SusyK Clean and comfortable.
Easy access from highway and to Lehigh. Didn't have breakfast because there is a Waffle House next door. Also a great Ice Cream walk up place on the corner.
July 27, 2013
Rated 4.0 out of 5.0 by Roadglider Very comfy
Nice hotel, very comfortable and accommadating. Shuttle service to sands casino was very nice. Only con was location due to alot of road construction going on and had to risk life to cross street for a hot dog due to no cross walks. was a good hot dog though : )
July 10, 2013
Rated 5.0 out of 5.0 by FRAMMS Great Value
Enjoyed the stay more than previous trips to the Sands Hotel.
From Addie at check in to the overall cleanliness of the the facility, we were all very satisfied with the stay. Not to mention a Waffle House right next door. We have stayed at this hotel in the past and certainly will stay there in the future. Thanks!
July 2, 2013
Rated 5.0 out of 5.0 by Jeff620 Good all-around experience
Good staff service; friendly lobby staff; very nice rooms; comfortable bed; better than average breakfast.
June 17, 2013
Rated 4.0 out of 5.0 by cneed19 Decent place to stay for a business trip to Lehigh
I stayed here for an overnight when I had business with Lehigh Athletics. It is very convenient to the athletic part of Lehigh's campus. It is directly off the highway. The restaurant options are limited and all besides Wendy's and a drive-in require a 5-10 min drive. That is my only complaint! The hotel staff was friendly and helpful and the room was clean and comfortable!
May 24, 2013
Rated 5.0 out of 5.0 by JDS55 As Expected
HIE delivered as usual. Unfortunately, we were assigned a handicap room, but were not sufficiently dissatisfied to ask the desk if another room was available for our two night stay.
May 24, 2013
Rated 5.0 out of 5.0 by Bonnie81 Excellent Value
The staff was welcoming and helpful. Only sorry that we didn't bring our suits, because the pool looked great.
May 7, 2013
Rated 3.0 out of 5.0 by Captain7 Theft in room...cash was not in safe
We experienced cash theft in the room. The front desk said they could not do anything about it because the cash should have been in safe. I agree but perhaps they should screen their employees better. Also I left a ring that grew tight on me in the night under my pillow. Unfortunately I forgot about it and checked out the following morning. It has been 5 days now since we left and if they had honest housekeeping personnel I should I would have been notified by now.
Also they had the right name but another person with the same name and his address. I called it to the attention of the front desk and they assured me I was the correct person to get the bill, but it seems the wrong person got the benefit of the Priority Club Rewards..I didn't!
Okay Hotel, just keep your wits about you so you don't become a victim.
April 12, 2013
Rated 5.0 out of 5.0 by Aliemy Great Staff...Would stay again!
Front Desk Staff were excellent. Fresh cookies at the desk. The room was nicely furnished and comfortable. We were in a junior suite which had a sofa area. The breakfast area was clean and many tables were available. This Holiday Inn Express served a better breakfast than did others that we stayed in during the same week. There was a small exercise area with treadmills and bikes. The TV did however struggle to find a signal at times and there wasn't much to do in the immediate area. This is the only con that I can think of.
April 3, 2013
Rated 5.0 out of 5.0 by Abbyvg Our favorite stop over
We have made the Hellerton HIE our stop of choice on our way from New Hampshire to South Carolina every year. It's the perfect distance for the first day drive, it is immediately off the highway and visible, it is walking distance from an attractive,older town with a real Main Street, and we always look forward to our evening meal at Braveheart Pub to which your staff directed us at our first stay several years ago.
So as long as we are traveling this way we'll be looking forward to coming up your drive way.
April 3, 2013
Rated 4.0 out of 5.0 by RonJM Thermostat & heater
For some reason the thermostat keep reseting to 62 degrees. It was a cool night it snowed] and we set the heat for 72 degrees before we left and when we got back, it reset to 62 degrees and the room was freezing. When I reset the heat for 72 degrees, the unit sounded like cement mixer and ir took forever to get up to temperture. Some time during the night, it went back to 62 degrees. The room was freezing when we got the next morning .Again it took a long time to warm up.
March 23, 2013
Rated 5.0 out of 5.0 by Marybird Good place to stay
This hotel is right off of Rt. 78 and next door to a Waffle House. Rooms are large and very clean. We didn't use the pool, but our room was on the first floor right across from it, and it looked nice. There were people in the pool, but you couldn't hear anything in our room. The bathroom is especially nice, with plenty of counter space and places to put your cosmetics, etc. Staff was very friendly and helpful. The breakfast was nice, with sausage gravy and biscuits, which were good. They also had a pancake machine, which I didn't use. I'd definitely stay here again.
March 16, 2013
Rated 5.0 out of 5.0 by elephlisasillygirl Great Stay!
Awesome hotel, clean, comfortable, excellent service. Would highly recommend!
March 11, 2013
Rated 3.0 out of 5.0 by Kaaye Great service!
The service was outstanding - room was clean. It was difficult to sleep - you could hear the folks in the room next door.
March 10, 2013
Rated 4.0 out of 5.0 by Punch Great Breakfast but no internet signal in room
Stayed for 3 days, but never able to get internet connection in our room. Had to go close to front desk to for my email.
March 8, 2013
Rated 1.0 out of 5.0 by kimberly1818 Melissa did not accomodate
Asked manager Mellisa for an extra hour to check out and she told me no. She would have to charge me. I pleaded with her to help me and she didn't care.
March 6, 2013
Rated 3.0 out of 5.0 by Norman001 Holiday Inn - Bethlehem
I am a Platinum member and stay in a lot of Holiday Inn's, including this one. I like Holiday Inn and find them comfortable, clean, quiet, consistant and value for money. My latest stay at Bethlehem was just a little disappointing. On this occasion, the Front Desk Manager did not know of my Platinum status until I arrived. I had requested a room away from vending, exits and elevator (my request is typically granted if possible), but I was placed in a room next to all three. The hotel was not busy. The coffee at breakfast was really cold and there was no breakfast staff available to assist. I and another guest had ours heated up via the Front desk microwave. These are only minor things and, overall, my stay was excellent as usual. However, I have come to expect Holiday Inn to get it right every time .. so I thought this was worth a mention.
March 5, 2013
Rated 5.0 out of 5.0 by bigwheels good service
The gentleman at the front desk was very nice and inviting after a long day driving in the usa .
March 2, 2013
Rated 5.0 out of 5.0 by BWehler Excellent value and friendly staff
We took our four-year-old to the Crayola Factory and decided to stay overnight because we got a very good deal from the Holiday Inn. The overnight stay turned out to be the highlight of our trip. We were greeted by a friendly staff. Check-in was a breeze. The room was clean and comfortable. We enjoyed the pool and th hot tub. The following morning, the breakfast was amazing, with an excellent variety of food choices, both hot and cold. We had a great time and we will return to this Holiday Inn in the future. Highly recommended!
February 8, 2013