Rated 4.1 out of 5 by 64
Rated 3.0 out of 5.0 by Captain7 Theft in room...cash was not in safe
We experienced cash theft in the room. The front desk said they could not do anything about it because the cash should have been in safe. I agree but perhaps they should screen their employees better. Also I left a ring that grew tight on me in the night under my pillow. Unfortunately I forgot about it and checked out the following morning. It has been 5 days now since we left and if they had honest housekeeping personnel I should I would have been notified by now.
Also they had the right name but another person with the same name and his address. I called it to the attention of the front desk and they assured me I was the correct person to get the bill, but it seems the wrong person got the benefit of the Priority Club Rewards..I didn't!
Okay Hotel, just keep your wits about you so you don't become a victim.
April 12, 2013
Rated 5.0 out of 5.0 by Aliemy Great Staff...Would stay again!
Front Desk Staff were excellent. Fresh cookies at the desk. The room was nicely furnished and comfortable. We were in a junior suite which had a sofa area. The breakfast area was clean and many tables were available. This Holiday Inn Express served a better breakfast than did others that we stayed in during the same week. There was a small exercise area with treadmills and bikes. The TV did however struggle to find a signal at times and there wasn't much to do in the immediate area. This is the only con that I can think of.
April 3, 2013
Rated 5.0 out of 5.0 by Abbyvg Our favorite stop over
We have made the Hellerton HIE our stop of choice on our way from New Hampshire to South Carolina every year. It's the perfect distance for the first day drive, it is immediately off the highway and visible, it is walking distance from an attractive,older town with a real Main Street, and we always look forward to our evening meal at Braveheart Pub to which your staff directed us at our first stay several years ago.
So as long as we are traveling this way we'll be looking forward to coming up your drive way.
April 3, 2013
Rated 4.0 out of 5.0 by RonJM Thermostat & heater
For some reason the thermostat keep reseting to 62 degrees. It was a cool night it snowed] and we set the heat for 72 degrees before we left and when we got back, it reset to 62 degrees and the room was freezing. When I reset the heat for 72 degrees, the unit sounded like cement mixer and ir took forever to get up to temperture. Some time during the night, it went back to 62 degrees. The room was freezing when we got the next morning .Again it took a long time to warm up.
March 23, 2013
Rated 5.0 out of 5.0 by Marybird Good place to stay
This hotel is right off of Rt. 78 and next door to a Waffle House. Rooms are large and very clean. We didn't use the pool, but our room was on the first floor right across from it, and it looked nice. There were people in the pool, but you couldn't hear anything in our room. The bathroom is especially nice, with plenty of counter space and places to put your cosmetics, etc. Staff was very friendly and helpful. The breakfast was nice, with sausage gravy and biscuits, which were good. They also had a pancake machine, which I didn't use. I'd definitely stay here again.
March 16, 2013
Rated 5.0 out of 5.0 by elephlisasillygirl Great Stay!
Awesome hotel, clean, comfortable, excellent service. Would highly recommend!
March 11, 2013
Rated 3.0 out of 5.0 by Kaaye Great service!
The service was outstanding - room was clean. It was difficult to sleep - you could hear the folks in the room next door.
March 10, 2013
Rated 4.0 out of 5.0 by Punch Great Breakfast but no internet signal in room
Stayed for 3 days, but never able to get internet connection in our room. Had to go close to front desk to for my email.
March 8, 2013
Rated 1.0 out of 5.0 by kimberly1818 Melissa did not accomodate
Asked manager Mellisa for an extra hour to check out and she told me no. She would have to charge me. I pleaded with her to help me and she didn't care.
March 6, 2013
Rated 3.0 out of 5.0 by Norman001 Holiday Inn - Bethlehem
I am a Platinum member and stay in a lot of Holiday Inn's, including this one. I like Holiday Inn and find them comfortable, clean, quiet, consistant and value for money. My latest stay at Bethlehem was just a little disappointing. On this occasion, the Front Desk Manager did not know of my Platinum status until I arrived. I had requested a room away from vending, exits and elevator (my request is typically granted if possible), but I was placed in a room next to all three. The hotel was not busy. The coffee at breakfast was really cold and there was no breakfast staff available to assist. I and another guest had ours heated up via the Front desk microwave. These are only minor things and, overall, my stay was excellent as usual. However, I have come to expect Holiday Inn to get it right every time .. so I thought this was worth a mention.
March 5, 2013
Rated 5.0 out of 5.0 by bigwheels good service
The gentleman at the front desk was very nice and inviting after a long day driving in the usa .
March 2, 2013
Rated 5.0 out of 5.0 by BWehler Excellent value and friendly staff
We took our four-year-old to the Crayola Factory and decided to stay overnight because we got a very good deal from the Holiday Inn. The overnight stay turned out to be the highlight of our trip. We were greeted by a friendly staff. Check-in was a breeze. The room was clean and comfortable. We enjoyed the pool and th hot tub. The following morning, the breakfast was amazing, with an excellent variety of food choices, both hot and cold. We had a great time and we will return to this Holiday Inn in the future. Highly recommended!
February 8, 2013
Rated 3.0 out of 5.0 by casinolover Friendly Staff
The people at the front desk were very friendly and they went
out of their way to make us feel comfortable. We didn't get much sleep thanks to the party above our room, they kept us up all night. The hotel itself was ok for the money nothing exciting, we stayed overnight so it was not to bad. It was loacated close to
the casino which is why I chose to stay there.
January 28, 2013
Rated 5.0 out of 5.0 by Chevelle clean and quiet
Found the hotel to be convenient, clean and comfortable. Did not have the continental breakfast. Was able to check in 1.5 hours earlier, which was great.
January 26, 2013
Rated 5.0 out of 5.0 by tubaholder Clean, quiet and comfortable
This is the 2nd time that I've stayed at Holiday Inn Express - Bethlehem. I've put it into my GPS as one of my favorites!!
Great hotel - front desk was friendly and efficient and the room was clean, quiet and comfortable. Whenever I'm in the area, it's my #1 hotel!!
January 20, 2013
Rated 5.0 out of 5.0 by maggiecat Very Clean!!!!
Hotel was exceptionally clean, hotel staff was very friendly, helpful and knowledgeable!
January 18, 2013
Rated 5.0 out of 5.0 by scott154 nice spot
terrific place to crash on New Years eve,close to the Sands
January 7, 2013
Rated 5.0 out of 5.0 great stay
My wife, daughter and I spent new years eve there just to get away. We only live about 15 min. from there but that night we kind of felt like it was a summer vacation. We loved the pool and hot tub.The staff was awesome.
January 6, 2013
Rated 5.0 out of 5.0 by ash27 Great hotel stay
Location is right off of I-78 so easy for travelers. Staff was very welcoming, breakfast was good and servers were outstanding! Indoor pool area kept clean, kids really enjoyed! It snowed 5+ inches while we were there and parking lot was promptly cleared. Would def stay here again when visiting family.
January 5, 2013
Rated 4.0 out of 5.0 by tonyr007 Courteous and Responsive Staff
Very good hotel. The staff was very courteous and responsive to our needs. The room was very clean and the furnishings were in good condition. Overall a good experience. The only downside was that both beds in the room were very firm which made sleeping a little less comfortable and the computers in the business center are older and run slow.
January 4, 2013
Rated 5.0 out of 5.0 by Shihan Great Front Desk Staff
Upon checking in, the friendly smile of our female front desk staff greeted us, not just on the first day, but every time we came in to the Holdiay Inn-Express. She directd us to great places to eat and saw that we arrived there in a prompt manner.
December 14, 2012
Rated 5.0 out of 5.0 by Betsy50 Great place to stay
My sisters and I stayed here only for one night, but we really enjoyed being here. The room was clean and comfy, the pool and hot tub were good, breakfast offered a lot of choices. Wasn't crazy about the fold-out bed, but the regular beds were fine. Good location for getting anywhere in Bethlehem. Staff was particularly helpful and friendly. We'd stay here again in a minute. Thank you!
December 14, 2012
Rated 5.0 out of 5.0 by lips Very nice property
Great value. Friendly staff. Very nice and clean work out room, pool, and spa. Guest room clean. Bathroom clean. Everything was great. great location.
December 11, 2012
Rated 4.0 out of 5.0 by Cancunwv Great service
The staff was great. i felt welcomed at this property. If I am ever in the area again I will stay at your hotel.
November 18, 2012
Rated 5.0 out of 5.0 by PDub Holiday Inn Express Bethlehem - Great!
We visited the Holiday Inn Bethlehem as my wife had to attend a symposium the next morning at 7am. When we arrived, we found the front desk people to be friendly, helpful, and great. The hotel and the room were clean, modern, and well decorated. The bed was very comfortable, and we liked the new flat-screen TV provided as well. We did not have a chance to try to the breakfast there. At any rate - I would recommend this place highly.
November 8, 2012
Rated 4.0 out of 5.0 by DaltonGang Noisy exit ramp
I thoroughly enjoyed my stay, for the most part. The hotel was nice, the people were extremely friendly, and the location was convenient. BUT, the back of the hotel overlooks a busy exit ramp that has a lot of heavy truck traffic during the early morning hours. So, I awoke to Jake brakes roaring as trucks came down the exit ramp at 3am.
I would recommend this hotel, but ask for a room on the front side of the hotel if you are a light sleeper.
October 16, 2012