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Rated 4.4 out of 5 by 211 reviewers.
Rated 3.0 out of 5.0 by Mixed review The staff was nice, the breakfast good, the common areas clean and attractive but the guest room was badly in need of updating and maintenance. There is no traffic light at the intersection of the small road to the hotel and the very busy Highway 280 so it was impossible to take a left onto 280 from the hotel. It was also hard to get into the hotel when coming the opposite direction on 280 and having to turn across traffic into the hotel. Not the hotel's fault, of course, but it was problematic. I visit Birmingham about once a month to visit family and have had far better luck in the Colonnade area; however, I tried this Holiday Inn because it had an indoor pool and also because I am in their rewards club. I used to stay once a month in a HI Express in Jacksonville, Fl when my daughter lived there and it was a wonderful hotel. I was disappointed in this particular Birmingham accommodation. July 3, 2015
Rated 5.0 out of 5.0 by Great Hotel!! Very clean and comfortable hotel. Friendly staff. My only hotel in Birmingham. June 24, 2015
Rated 4.0 out of 5.0 by Excellent service. Hotel is very difficult to find from Interstate 459. Cannot be seen from the main street. The street name is not posted at the intersection of the main street and hotel street. GPS could not find the street the hotel is listed as being on.. The VERY SMALL logo sign at the intersection is too small to see when driving in heavy traffic. June 21, 2015
Rated 5.0 out of 5.0 by Pleased with visit Overall my experience was really good. Quick check-in and out. Staff encountered was friendly and talkative, which I like. June 17, 2015
Rated 3.0 out of 5.0 by Only ok Good location and quite. Room only ok. Found stained blood on sheets. Calls by management not requested to early in the morning. Errors with check out. Breakfast items were sparse. June 11, 2015
Rated 5.0 out of 5.0 by Great Service Once again you should be very proud of your staff. They do an outstanding job. From the front desk to the cleaning staff. Breakfast had lot's of items to choose from. My daughter has to make frequent trips to AUB for cancer check ups. From now on we will be staying at your establishment. Thank you so much. June 9, 2015
Rated 5.0 out of 5.0 by Great staff and clean rooms The staff was friendly and helful. The rooms were clean and would recommend this hotel to others June 9, 2015
Rated 4.0 out of 5.0 by Out of school celebration I brought my three grandchildren to spend the night and swim. They had a wonderful time in spite of the multiple trips to the hall bathroom. (At least we went to the bathroom when necessary.) The staff were helpfu, pleasant and I felt completely safe wit 3 under the age of seven. Our only complaint was the pool area was unbelievably hot and the air that was vented in was warm. I did report it and the Maintainance staff attempted an adjustment. With the hot tub in an enclosed area it was like a sauna. June 1, 2015
  • 2015-07-07T10:31:00.200-05:00
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