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Rated 4.3 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Great location, wonderful staff Stayed here a number of time and have always had a great experience! November 12, 2014
Rated 5.0 out of 5.0 by AWESOME!!! What a fabulous stay I had at the 280 Holiday Inn Express! All the employees are so friendly and accommodating! Wow, what a variety of breakfast foods served every morning. I have seen many great improvements over my previous stays at this location over the last 5 months. Keep up the awesome job!!! November 11, 2014
Rated 5.0 out of 5.0 by good coffee Good visit... did what I needed.. Hwy280 is highly congested so it is difficult to get back towards Birmingham. November 8, 2014
Rated 5.0 out of 5.0 by Great Service When we arrived ESPN was not working in our room and there was a game we really wanted to watch. When the tech was not able to get it working, he located a room that it did and assisted us in moving. Overall, the service, the room, and the breakfast was above average. November 6, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn Express I will certainly try to stay at this location on my next trip into Birmingham. November 3, 2014
Rated 5.0 out of 5.0 by great hotel My visit was enjoyable, front desk was very sweet. The only thing I thought was a little odd was housekeeping there at 5pm. They went from one room to across the hall back and forth for about 30 mins letting the door slam behind them but hitting the lock. I needed to rest before work that night and it very much bothered me. Besides that the hotel is very beautiful and room was clean. October 31, 2014
Rated 5.0 out of 5.0 by Comfortable rooms and good location This is a very clean, comfortable hotel in a nice location on Highway 280. This area is very busy but the hotel was quiet. We liked that the room had a fridge and microwave. Good choices for breakfast. Staff was friendly and accommodating. Since we stayed in October, we were looking for an indoor pool. The pool area was nice, although the pool was a bit cool. The water temperature could have been a bit warmer. October 29, 2014
Rated 5.0 out of 5.0 by Superior Hotel Everything exceptional from check in. Personal service & consideration. Very clean, comfortable, quiet. Great bed. October 28, 2014
Rated 4.0 out of 5.0 by Worth the stay I've stayed at this particular location several times over the last year. While my first couple of stays had some issues, one of which was so major that I got a free upgrade to a king suite for the duration of my stay, I noticed during my last stay that there had been a very concerted effort at improving a guests stay since my last visit three months ago. Every person that works there spoke to me during my recent stay. And I mean everybody. Even the maintenance staff greeted me. He noticed I had my bags and was on my way to checkout and wished me safe travels to my next destination. The house keeping staff all spoke to me. Housekeeping was the source of the major issue during my first stay and even though there was a very minor issue this time, they were all very friendly and did an excellent job. When I went to the front desk later to inquire about the minor housekeeping issue, the front desk associate was very friendly and took steps immediately to resolve the issue. All in all it was a very pleasant visit and I can see a lot of progress at making improvements to this hotel. Oh and the absolute best part of the stay....the indoor hot tub so even when it's 40 degrees outside I can still get a nice relaxing soak. October 25, 2014
Rated 2.0 out of 5.0 by Great breakfast service Breakfast here is always good and well done in a friendly manner. October 23, 2014
Rated 5.0 out of 5.0 by Great Location/Comfort We enjoyed our short overnight stay due to the location and great helpfulness of the staff. My wife needed some things from a local store. It was within walking distance along with an excellent place to eat. Overall really great place to stay!! October 23, 2014
Rated 5.0 out of 5.0 by Great Service Your staff made the entire visit enjoyable based upon their friendliness and and attention to detail. The hotel was clean, the room was comfortable, the grounds were well kept, and breakfast was good. Thank you. October 21, 2014
Rated 5.0 out of 5.0 by friendly and courteous staff Bathroom should have a fan in order to remove shower steam. October 15, 2014
Rated 5.0 out of 5.0 by A great place to stay Highly recommend this hotel. A very friendly, hard working staff and management team. Excellent service. Swimming pool is always at the right temperature, hot tub operates properly and the food is always prepared properly! October 13, 2014
Rated 5.0 out of 5.0 by Good stay! Very easy and fast at check,even though the person that was at the front was a manager and didn't know much,she still got everything taken cared of in a professional manner. Overall great stay! October 13, 2014
Rated 5.0 out of 5.0 by would highly recommend it staff, value and cleanliness are top-notch... location is perfect. just outside city and great area for shops and food. October 13, 2014
Rated 4.0 out of 5.0 by Relaxing and comfortable This was a very clean and updated place to stay. The beds were comfortable, breakfast was great, and service was pleasant. October 9, 2014
Rated 4.0 out of 5.0 Great home away from Home I stayed at this Hotel for 26days on business travel. I must say, one of the main reasons I chose this hotel over the many other that are in the area was the Manager Benjamin. He was accomodating and personable. He made sure that I had what I needed and he made my stay hastle free. The kitchen/breakfast staff were EXCEPTIONAL. They fixed my plate for me when I was running late some mornings, they always made me feel special. The Front Desk Staff, Tiff, Rossie and Nicole were ALL exceptional. They were accomodating and friendly. They made suggestions on good places to eat, shop and educational/historical "sites to see". The staff at the hotel as a whole ROCK! October 7, 2014
Rated 5.0 out of 5.0 by You can always count on HI Express! Great experience, except a/c was slow to cool the room. Also would suggest a microwave for the oatmeal, as the hot water did not cook it completely. I would definitely stay here again. October 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Had no problems, enjoyed my stay, would stay again! September 21, 2014
Rated 5.0 out of 5.0 by Nice Hotel My wife and I stayed here overnight and the staff were very friendly. The room was clean and the bed was almost better than the one we have at home. Excellent stay! September 18, 2014
Rated 5.0 out of 5.0 by would recommend and stay here again staff and hotel exactly what was needed after 8 hours on road. staff was professional and knowledgeable and also recommended a great sea food restaurant within walking distance. just overnight but could have stayed longer if time permitted. scale of 1-10 they rate a solid "11" and are working on a "12". September 16, 2014
Rated 4.0 out of 5.0 by Good experience We were in town for my wifes birthday. The staff was very nice and helpful for any problems I had. This was my 2nd time staff there and would go back. September 16, 2014
Rated 5.0 out of 5.0 by Home away from Home I stay at a lot of hotels for my work. This is by far one of the best yet it is under new management and you can tell by the improvements being done. The Manager and staff are very nice and well informed, it is a breath of fresh air to stay in. It is very peaceful because of where is it located off the main hwy. I will make it my hotel to stay at from now on when i stay in Birmingham. This is a must for anyone who wants to feel like they are at a Home away from Home. September 12, 2014
Rated 5.0 out of 5.0 by Great sleep, great service, great food=Great place to stay The front desk staff was very helpful prior to our arrival assuring us that our room wolkd be available enven though we were arriving late, during our arrival by giving directions over the phone. (This place is a litle off the road and difficult to find at night). The lady running ghe dining room (Great room?) Was most gracious, helpful, efficient, cheerful and really hustled to make sure we had everything wew needed /wanted. I only wish I could remember her name. September 9, 2014
Rated 5.0 out of 5.0 by Over all pleasant stay. HIX is dependably clean comfortable, and usually a GREAT breakfast! September 9, 2014
Rated 5.0 out of 5.0 by **** nice hotel, associates very nice and helpful, breakfast good September 8, 2014
Rated 5.0 out of 5.0 Good Good................................................................................. September 5, 2014
Rated 5.0 out of 5.0 by Quiet Rooms, great location, very clean hotel! VERY sound proof rooms for a great quiet night! Staff was attentive and helpful. Very nice and clean hotel inside and out. Rooms have extra amenities such as paper towels, dish soap, cups, etc. Perfect location to shopping/restaurants. Definitely in the nicer area of Birmingham. I recommend restaurants in The Summit area- Seasons 52 is fantastic! September 3, 2014
Rated 5.0 out of 5.0 by Hotel Review Very friendly staff, good food and comfortable bed. Close to restaurants and other business. September 2, 2014
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