Rated 4.2 out of 5 by 101
Rated 5.0 out of 5.0 by npcjr great stay
The staff was attentive and very friendly. They made you feel like they wanted you there and appreciated you.
August 10, 2014
Rated 3.0 out of 5.0 by chastees Good but.........
I have been staying here on a regular basis for the last 3 years and my one major complaint has not been addressed- the exercise room. The same run down equipment is still there. When I have asked when it will be replaced, the same answer- it is in the plans. Advised again this visit that it was in the plan and they have a year to execute that plan. Well, you will have to do it without me, I will not stay at this property again. Too many quality choices in the area, 3 years is long enough.
August 10, 2014
Rated 4.0 out of 5.0 by TCountry5 Comfortable room and good value.
The room was nice but a little outdated. The room was a good value for 2 adults and 3 children. The room had 2 double beds and a sleeper sofa.
August 8, 2014
Rated 5.0 out of 5.0 by Satisfied IHG Member Satisfied IHG Member
The front desk agent Tiffany was very Professional and Courteous, and she went out of her way to make us feel like we were their top Priority!!!
August 6, 2014
Rated 5.0 out of 5.0 by patvah34 Great food
The breakfast was one of the best I had had in a long time and it started my day off the right foot. I knew that I had a long day of meetings a head of me and this was the way to make me smile. Plus the room was clean and the food was hot and I was a happy camper.
August 4, 2014
Rated 5.0 out of 5.0 by Bamadeb71 My GO-TO Hotel
My daughter lives off 280. We always stay here when we visit. It is a great value. The staff is always friendly. Free breakfast is great. It is ideally located near the Summitt and I459. Rooms are clean. Beds comfy. You can actually walk to Logan's for dinner or drive to many nearby places. My son always enjoys the indoor pool. I've stayed here at least 3 weekends in the past two years and have never had a bad experience. Will continue staying here when in town.
August 3, 2014
Rated 5.0 out of 5.0 by dwayne07 Great Room and location
The room was perfect. The HIE had a great location with easy and quick access to many restaurants and services.
July 31, 2014
Rated 5.0 out of 5.0 by Miko68 Relaxing Stay
We're from the Northern Alabama area, but travel to Birminham frequently for soccer tournaments. This is my 2nd stay at this hotel and will definitely continue to use this location when it conincides with our tournaments location.
Friendly staff that were more than willing to help when needed.
July 30, 2014
Rated 4.0 out of 5.0 by GATOR1 Frequent visitor
Whenever I visit Birmingham on business this Holiday Inn Express is always the one for me. All employees are very pleasant and make you feel welcomed.
July 27, 2014
Rated 5.0 out of 5.0 by Swimming Family Great Stay
We had reservation with another motel, on the way to Birmingham I got an email saying that they had overbooked. Thanks to Holiday Inn express they not only accommodated my family but about 20 other families that came to the area for a ARPA State Swim meet. Thanks Holiday Inn we will stay with you in the future.
July 27, 2014
Rated 5.0 out of 5.0 by jal3175 comfy beds
Comfy beds, best sleep we've had at a hotel in awhile!
July 23, 2014
Rated 4.0 out of 5.0 by Jackson 5 Great sfaff
Great stay and we enjoyed our time in the area. The staff was great and friendly. The breakfast food, staff and area was great.
July 23, 2014
Rated 5.0 out of 5.0 by Melody73 good choice
Comfy bed and pillows, yummy warm cinnamon rolls for breakfast - what more could you ask for?
July 17, 2014
Rated 5.0 out of 5.0 by HomerT convenient
Only negative about this hotel is access to interstate AFTER the stay... not the hotels fault but frustrating traffic design. Parking limited for larger vehicles (towing).
July 14, 2014
Rated 5.0 out of 5.0 by LisaM0512 Very clean and large rooms
Very comfortable, only issue was the humidity level in the room - the A/C worked fine, but didn't remove the humidity.
July 9, 2014
Rated 5.0 out of 5.0 by Vesselman Clean comfortable hotel
The staff was professional and friendly. Room was clean and beds comfortable. Internet worked well. The breakfast area was spacious with decent amount of choices. The only negative comment I could make is the shower looked like it could use a little maintenance. The shower itself had hot water with good flow.
July 4, 2014
Rated 5.0 out of 5.0 by Melody1 Comfortable and clean room. Accommodating staff.
Bed and pillows were like at home. Only issue was with getting the room dark enough....I'm used to total darkness. Bathroom was clean and towels were fluffy.
July 3, 2014
Rated 4.0 out of 5.0 by James1355 Summer Stay
This is a nice hotel. Compared to other Holiday Inn Express Hotels, I have seen better. Breakfast buffet was substandard. Sausage patties were dried out, tasted like they were cooked several hours before serving, then re-warmed and overcooked... almost a rancid flavor. Scrambled eggs were bland. I didn't like the coffee either.
July 2, 2014
Rated 5.0 out of 5.0 by pg6749 Great Place to Stay
We traveled to Birmingham to celebrate a family member's 50th wedding anniversary. We enjoyed our stay at this hotel. The staff went out of their way to make our stay the BEST. When the breakfast area was too busy to accommodate all of the patrons, the staff opened an overflow area. Wow that's the epitome of customer service! When we forgot some of our belongings in our room, the staff at the hotel sent it to our home. Nothing was missing.
I love this Holiday Inn Express and look forward to our next visit.
June 30, 2014
Rated 4.0 out of 5.0 by Happy momma Stayed in two different rooms two different trips
My family stayed here as a half way point in our trip. Both times the rooms were well clean and the beds comfortable. One room did have issues with the air but it was very humid outside. The staff was very nice and helpful.
June 30, 2014
Rated 4.0 out of 5.0 Comfortable bed and great service
Great just a little less noise. Good breakfast and good service staff. People need to be a little more considerate of others staying here. They should not slam there door shut when leaving their room.
June 25, 2014
Rated 5.0 out of 5.0 by GATOR1 Always a pleasure
When visiting Birmingham this Holiday Inn Express will always be my home.
June 16, 2014
Rated 5.0 out of 5.0 by Jane1554 Great Staff and Great Breakfast!
My family and I have stayed at this HIE about 5 times now in the last year and I must say it's def worth going back we tried 2 other hotels in that area and none had the breakfast and friendliness of the staff at this one! It is an older hotel but so are All the ones in the area at this budget price we did have one complaint one of the rooms we were to stay in the tub around the edges was a Lil messed up and I'm weird about bathing my kids in public tubs anyways so we called the front desk and the maintenance guy was there in less than 10 mins and re culked it for us and they all worked with us Picky ppl the entire stay in an Extremely friendly manner! Recommend this hotel! Just ask if your not happy they will help! :):) indoor pool is a plus when traveling with kids too!
June 11, 2014
Rated 5.0 out of 5.0 by J965 Great place to stay
Water temp in swimming pool was just right! Great breakfast. Very good staff - friendly! Good location, convenient to numerous restaurants and shopping. Have stayed here numerous times since it opened.
June 9, 2014
Rated 5.0 out of 5.0 by Cohen great as always
3rd time staying at a Holiday Inn Express over the last year, twice at this particular HIE. Both times the check-in & check-out were very smooth. They asked how I was doing, if I needed anything extra, and advised me about connecting to Wi-Fi. Breakfast was from 7-9am. Had a decent assortment of food and everything tasted great! From multiple brands of cereal to eggs, sausage, biscuits, coffee, juices, etc. Location is good, but a little tucked away from highway 280 so you can miss where to turn if you're not paying attention and not familiar with the area. Zero road noise while enjoying my stay...I think I heard an ambulance drive by once? Stayed in a 1 King before, clean, comfortable, peaceful. Stayed in a double bed room with same results. My only tiny observations were about the double beds and television during my 2nd stay at this hotel. The LG 32" tv's brightness was a bit low...and you're not able to adjust the picture setup. I was able to watch tv just fine but I'm a tech fanatic and it's the small things that get to me sometimes haha. When you sat down on either bed the top mattress gave in and the foot of the mattress raised up a few inches, I weigh 215lbs....so not the greatest double mattresses but still slept well and I strongly recommend staying at this hotel. Thank you.
May 6, 2014
Rated 5.0 out of 5.0 by Teddyco15 These guys
These guys know exactly what they're doing the best hotel I've stayed at in a long time and I'll definitely be back soon
March 23, 2014
Rated 5.0 out of 5.0 by Crissy52 Comfortable bed.
The hotel was very nice and clean. The bed was very comfortable, the breakfast was good with a lot of choices. The hot tub was nice and hot.
March 21, 2014
Rated 5.0 out of 5.0 by Bryan 27 Great place to stay
My experience at this hotel was great. The staff were friendly and the service was fantastic. I would recommend staying here to other business colleagues.
March 10, 2014
Rated 4.0 out of 5.0 by UnsatisfiedGuest Pleasant surprise
My family stayed at this hotel over a soccer tournament weekend and we were pleasantly surprised at the overall state of the place. It seemed fairly new, it was immaculately clean everywhere, and the staff was friendly and attentive. Great experience.
Only issue (a bit) was that the AC unit woke me up everytime it started, a few times during the night, but I'm a light sleeper so perhaps it wouldn't bother other people.
March 10, 2014
Rated 4.0 out of 5.0 by me.myself.and.i breakfast was sorry and morning staff
breakfast was late opening and all was served was cin. rolls and juices. morning staff was not to good
March 7, 2014