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Rated 4.5 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Can't Complain Me and my family stayed in this hotel this past weekend. Even though the hotel was packed to capacity because of a track event, the staff was courteous and gracious. They helped with all that was needed and made changes as needed. To my surprise they had a Managers reception which was PERFECT! because we had just got off the road and I just wanted to relax, the kids of course wanted to eat so that was just perfect. The hotel was not expecting such a large crowd so they had to improvise to accommodate everyone. Even though, they changed the menu it was enough to go around. Beer/wine included. In the room, the room itself was a bit chilly, but that's expected in hotels. The bed are so super comfy! the pillows were just as comfortable. To my surprise there was a fridge and microwave in the room, I was not expecting that so that was great. Usually at hotels when there are large parties, such as the track clubs that was there, the hotels try to keep them at bay, but surprisingly enough the hotel was accommodating to them as well and I really liked that. This is by far the best hotel I have stayed in all year thus far. Everyone was gracious including the guests. The only things that I did not like was when you turned down the air in the room you could smell the staleness of the room. And the curtains are not dark enough to shield out the sun in the morning. They don't have heavy curtains that you can close like most hotels, just white curtains that accent the room. But it really didn't matter because I got up early anyway, but if I had to sleep in, that would be a bother. Great hotel and staff! July 1, 2014
Rated 4.0 out of 5.0 by Decent hotel bad parking The hotel and staff were all pretty nice. Kelly checked me in and after I asked to confirm that my IHG points would be applied she welcomed me as a Priorty member. My main gripe was with the parking situation. The hotel has no where near enough parking spaces. many people were parked on the curb or across the street in closed restaurant parking lots. I had to park 2 blocks away at another hotel. I didnt feel secure leaving my car that far away but didn't really have a choice. June 27, 2014
Rated 5.0 out of 5.0 by jThe Most Comfortable Hotel Experience in a Decade We were a little apprehensive staying here because my previous experience with Holiday Inn was poor. This location is beautiful everywhere. The rooms spacious, comfortable, and clean. The bathroom was also spacious and gorgeously decorated. The pool area is exquisite and the water was a wonderful temperature. Front desk is friendly as is the staff at the pool and the breakfast. We were really impressed with front desk staffers Courtney and Rachel who got us situated, gave us directions, and provided a friendly smile when we were confused. We also talked to Terry the maintenance man and his helper and enjoyed our experience with them. Breakfast used real dishes and coffee mugs :-). It also had a pancake machine that I never experienced before. The Great Room was also very comfortable for watching TV, reading, chatting with friends/associates. This is just plain a good hotel. One that I want to visit again. Oh! and there are good restaurants just across the street. We really like that. June 20, 2014
Rated 5.0 out of 5.0 by Great experience I wish my niece could get marrued again. I would go back to your hotel in a heartbeat. June 18, 2014
Rated 5.0 out of 5.0 Comfortable, clean, and the service staff were outstanding Overall, my experience at Holiday InnExpress and Suites in Bloomington, Indiana was terrific. I appreciated the clean rooms and nightly hosted dinners. These were not extravagent over the top meals: They were simple, but delicious, and meant that after a long day I did not have to get back in the vehicle, in a town that is unfamiliar to me, and try to find food. The importance of this simple gesture is immeasurable. Thank you Dawn for bringing the idea of it to this hotel, and thank you Sue for doing all the cooking! Great job. June 16, 2014
Rated 5.0 out of 5.0 by Like it alot!! I really liked my stay. It was nicely appointed. I was able to relax in my room and enjoy my stay with breakfast the next day. It was so nice to also offer dinner the night before, but I had dinner outside with colleagues. Next time dinner will be on you :-) What a way to be even more cost efficient! I will continue to choose this location whenever I stay in Bloomington. June 16, 2014
Rated 5.0 out of 5.0 by Will stay again The suite upgrade is worth it if you plan on doing more than a quick overnighter. We stayed for two nights. It has a very nice lounge area. The breakfast is satisfactory and the staff is nice. We were informed that they had new housekeeping staff. It was evident after our first night when there was no attempt to make up the sofa sleeper that we used the night before. June 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and breakfast We have been very pleased with the times we have stayed at the Bloomington Holiday Inn Express. June 15, 2014
Rated 5.0 out of 5.0 by Our Elecent Bloomington Stay This was our first stay at this hotel. However, it will not be our last. We mixed business with pleasure on this trip. We arrived a little early and left a day late. We had an excellent time. The wet area was down for maintenance during our stay, but the Hotel had complimentary breakfast and an evening light dinner. As some else stated the staff was excellent, from the front desk to the housekeeping staff and the hostess for the morning breakfast and the evening meal. We recommend this hotel to anyone looking to stay in the Bloomington area. June 14, 2014
Rated 5.0 out of 5.0 by The Best in Bloomington! This is our only consideration when we go to Bloomington to visit family... our only concern is - that it's booked up & we have to stay elsewhere ;# Great location - friendly helpful staff (from the front desk to the maids to the breakfast ladies) - well kept, excellent facilities & a good value for us... June 11, 2014
Rated 5.0 out of 5.0 by Great Staff! Hotel was clean and updated. The staff was outstanding, friendly and attentive to our needs. I would recommend this hotel to anyone traveling thru Bloomington June 11, 2014
Rated 2.0 out of 5.0 by Overpriced and Unsatisfactory This hotel is mediocre and overpriced. They messed up my room, and since the availability was so low at that point, we had to change to something else and ended up paying more. they also charged me for my friends room too instead of just taking her credit card info upon checkout. They told her they couldn't change it. The rooms were fine, everything was fine it was just pain at times and not worth going back. June 11, 2014
Rated 5.0 out of 5.0 by Terrific atmosphere &great staff Here for extended period. All is well. Terrific staff and atmosphere. June 9, 2014
Rated 5.0 out of 5.0 by Fantastic room and Front desk Staff, Kelly I have said this before and I will again. I would not stay anywhere else in Bloomington. Kelly and Dawn really make this Hotel the place to stay and return to. Housekeeping staff please check to see how many kleenex are in the box. Do not leave a box with only 2 left, Please. May 20, 2014
Rated 5.0 out of 5.0 by great customer service staff is warm and friendly and provide a good atmosphere May 19, 2014
Rated 2.0 out of 5.0 by Frustrated as a member I stay with this hotel 13-15 days per month. I have problems with my keys working, every time. Nothing like getting to the hotel and I just want to get my things to my room and relax. I have problems with the keys and have to take all my stuff back down stairs to have the keys made again. It is so frustrating. May have to start staying at the Homewood Suites. May 11, 2014
Rated 5.0 out of 5.0 by Thank you I appreciate the upgrade and the managers dinner.. Great place to stay and an excellent opportunity for the money. Erbb May 9, 2014
Rated 3.0 out of 5.0 by It was OK My stay was OK. I have had better at HIE and I've probably had worse. I did find a couple of ants in my room, and a few hairs in the bathtub which always gross me out. It didn't seem like enough to call the front desk and complain about. Looking back I probably should have let them know about the ants so they could fix the problem in the future. The breakfast was fine. Check in was pretty fast and they had a complimentary dinner available, but I skipped it to get out and try something else. I might stay here again because the location was convenient where I needed to go this time, but I wouldn't stay here if I wanted to be in the heart of Bloomington. April 28, 2014
Rated 5.0 out of 5.0 by Great place to stay...3 times this year We enjoying staying at the HIEXP in Bloomington ... Our upgrade and the managers special mon-Thursday are a special bonus...thanks..ERBb' April 26, 2014
Rated 5.0 out of 5.0 by Clean, quiet, and comfortable Had an excellent stay. Room was clean, quiet, and comfortable. The location is easily accessible to the highway, and also to the center of town. I'll definitely be back. Thanks for a lovely stay! April 21, 2014
Rated 4.0 out of 5.0 by Needs a bit of attention While the staff and the hotel were nice, the business office needs an upgrade!! There are some who don't have a laptop computer and the computer in the business office needs to be updated. Actually, it needs at least two functional computers. I'm hoping they actually read this and do something about it. Also, my room smelled a bit funky only to find out that the last person to use it, before the weekend, left part of a pizza in the fridge--guess housekeeping is to busy to clean everything. So when i told the front office staff, they didn't seem concerned--guess since i took care of it, it was a done deal. I might try the hotel across the street next time. April 20, 2014
Rated 4.0 out of 5.0 by lost some of the attention to detail my room key did not work well and took 4 attempts to unlock my door. Found crums on the floor and signs that the room had not been vaccumed properly. Did not attempt to bring this to anyones attention as I was focused on returning to the Hospital and my Mother. This was not my normal visit experience at this location , which I have stayed at over 12 times in the past year. April 18, 2014
Rated 4.0 out of 5.0 by Only minor issues but otherwise good experience. We have stayed at this hotel at least once in the past. Our room was not ready at check-in time. Sat in the lobby waiting but had to check back with the front desk instead of the desk clerk just telling us the room was ready as we were sitting right there. Had to wait approximately 40 minutes +/-. The fold out bed was horrible but wasn't expecting it to be particularly comfortable anyway. I would rather have slept on an army cot in the middle of the desert than on that fold out couch....The other beds in the room were just fine. The room was clean and everything worked. The fitness room, while very well equipped had no guest towels nor drinking cups to go with the water dispenser. The TV remote did not work in the fitness room. April 9, 2014
Rated 5.0 out of 5.0 by College visits The rooms are clean the staff is very friendly and the breakfast and the dinner were good. I know I will be staying there any time I come down to Bloomington to visit my kids at college. April 7, 2014
Rated 4.0 out of 5.0 by Great sleep no service Great sleeping, but no morning refresh after two night stay. Would have appreciated fresh towels and beds remade. Cleaning crew seemed inattentive and very slow. March 28, 2014
Rated 5.0 out of 5.0 by My home away from home This is our home when visiting our daughter at IU. Love the breakfast and the proximity to campus. We've even done laundry there:). March 20, 2014
Rated 5.0 out of 5.0 by Great stay... Thanks for the upgrade... Nicest stay we have had within last 6 months of many stays.... ERBb March 17, 2014
Rated 5.0 out of 5.0 by Great hotel This was our second time staying at this Holiday Inn Express. As a return customer, we expected a clean, quiet room and friendly staff and that is exactly what we got. The breakfast had plenty of variety including an automatic pancake maker. Fun! I'd definitely recommend this hotel if you are staying in the Bloomington area. March 11, 2014
Rated 5.0 out of 5.0 by Excellent service and guest entretainment I went to Bloomington to review a program with a supplier, unfortunately the hotel was booked for the last night of our trip, we waited on list for cancellations but there wasn't any, the manager help me to get a reservation in Indianapolis, she book our stay using the data on file and give us options and book us in the best available option, but beyond that she printed the instructions reservation number and directions. A great place to stay, the staff is friendly and always ready to help. thank you very much. March 1, 2014
Rated 5.0 out of 5.0 by Student visit Nice Hotel and staff, wouldn't hesitate to stay again February 26, 2014
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