Rated 4.6 out of 5 by 82
Rated 5.0 out of 5.0 by Bstl1326 Great place to stay
Always stay here when I'm in the area. Super staff, comfortablerooms and convenient locale. Snacks each evening. Wish they had ground floor rooms, but other than that...this property is fabulous. Wouldn't stay anywhere else!!
July 16, 2013
Rated 5.0 out of 5.0 by scannernut The complete experience was outstanding.
Everything about this motel is outstanding, you would never know that the motel is 8 years old. You can not see any wear and tear. It is beautiful, halls, rooms, etc. Staff very friendly, something that most motels do not have is a managers reception from 6pm to 8pm in the breakfast room. There was enough food and drink for a snack or a light meal. The breakfast had a large variety of breakfast items, hot and cold. Our room had 2 very comfortable queen bed, 2 big flat screen TVs, 1 where the beds were and 1 in a small setting area with chair, couch, end table and lamp.
July 14, 2013
Rated 4.0 out of 5.0 by Steve69 one night only
this stay was a little different, my concerns with the additional charges where blown off my the desk clerk. I was told to mention it prior to my checking in and not after the fact? Nothing can be done??? With out Kelly at the Desk my concerns where just brushed away.
July 11, 2013
Rated 5.0 out of 5.0 by Steve69 another magical stay
This was my 8th stay at this property. Again a great time, but getting charged a fee of $25 per night and not knowing why was a surprise. After calling it was taken care of ??????
July 4, 2013
Rated 4.0 out of 5.0 by Axelrole Terrific Staff
Had some hygiene issues. Staff was very supportive, concerned and worked to resolve the issues.
June 26, 2013
Rated 3.0 out of 5.0 by MattQ House keeping needs attention
This hotel has changed quite a lot since my last visit. House keeping service needs attention. I noticed dirt in the corners of the bath which indicates the house keeping staff do not do a thorough job of cleaning; additional, I was rather annoyed when I went into the bathroom to wash-up one morning and found a bug on my JP top.
June 24, 2013
Rated 4.0 out of 5.0 by Steve69 excellant location and value
My most recent visit was did have some challenges. The staff did all they could do to take care of the issues. I wrote a comment to the GM of the resort , buy did not get a reply back. I will stay at this location again, as this is the only time I have had a concern.
June 19, 2013
Rated 5.0 out of 5.0 by dK1942 Quiet and pleasant.
We had another lovely stay here. We love this hotel when we return to Bloomington to visit the IU campus. It is clean, well-runned, and the folks at the front desk are always very friendly and efficient.
June 16, 2013
Rated 5.0 out of 5.0 by Anne3 Comfy beds, great breakfast
We checked in at 6pm,, walked across the street to Texas Roadhouse (though there is a McDonalds, Golden Corral and 2 others...all within walking distance and whatever suits your budget)
The rooms were clean and beds comfy. The breakfast served in the morning was fabulous. They had GOOD scrambled eggs, bacon, biscuits and gravy, pancakes, plus the usual continental breakfast fare. A great stay, we plan to use the pool and hot tub next time.
June 11, 2013
Rated 2.0 out of 5.0 by Kat1956 Careful useing your credit card. May see extra charges after you leave.
I stayed there in Oct. 2012. Had an extra charge of $100 on my credit card.
I contacted the corp. office. They told me someone from the hotel would contact me within 48 hrs. Never heard from anyone.
I have left numerous messages on the managers voice mail. and when I stay there I ask to talk to her and leave messages with the front desk. Still have not had a call from anyone.
Be careful if you use your credit card at this hotel.
June 9, 2013
Rated 5.0 out of 5.0 by Steve69 Best choice in ndiana
The Staff at this resort is top of line. The rooms are overwhelmingly charming and comfortable. All of your needs are rapidly addressed and taken care of to your personal satisfaction. I strongly recommend this property to anyone visiting the Bloomington Area.
June 7, 2013
Rated 5.0 out of 5.0 by sarg63 Excellent Stay!
We were traveling with another couple on our motorcycles. We were recognized as priority members and our room keys were ready upon arrival. Larry from the front desk was very helpful with maps, directions, and eating recommendations. Would stay here again. I liked the large vanity area in the bathroom and the extra touch with the small sink above the refrigerator.
June 3, 2013
Rated 5.0 out of 5.0 by Debbie47 Great service.
We enjoyed our experience at the hotel . The staff was kind and helpful and the breakfast was awesome .. We will be back the next time we visit our children.
June 2, 2013
Rated 5.0 out of 5.0 by wonderful1 wonderful experience
love this place, everyone so very friendly and helpful. room was wonderful. will stay here again when back "home again in indiana".
May 26, 2013
Rated 5.0 out of 5.0 by RoadWarrior77 Nice Place
Lets start out and say the staff is awesome and very helpful. I have stayed at this location a couple times. If you are in the area this should be your stop its in a great location with everything around you from restaurants,shopping, and highway access. Now I did have a little issue when I first checked in but it was just bad communication between the staff. They were very apologetic and wanted to make sure everything was ok. I understand things happen since I travel so much and it took only a couple minutes to correct the issue. This really is a great hotel and even better staff and nice rooms. The breakfast was nice also they offer some dinner options a couple nights a week. The hotel is clean and in a good area. When I come back to this area this place will be my stop.
May 20, 2013
Rated 4.0 out of 5.0 by TravelingIndiana Great service and relaxing.
My son had ISTEP testing to complete in Bloomington for Hoosier Academy. We had a very enjoyable stay at the Holiday Inn Express. The young lady at check-in when we arrived was very friendly and made us feel welcome. The room was very comfortable and fairly clean. The floor had several red stains on it and the burnt orange blanket on the bed had many hairs on it. The breakfast hostess was friendly and outgoing. Everything in the breakfast area was neat and clean. The pool area was clean and relaxing. Many dining options are just across the street from the hotel (Cheddars, Texas Roadhouse, McDonalds, Pizza Hut, Golden Corral). We would return to this hotel in the future and recommend to friends and family.
May 19, 2013
Rated 3.0 out of 5.0 by Kbell Smoking Room
I am a nonsmoker and had asked for a nonsmoking room but the room that I got was a smoking room. With the smell and burn holes in the carpet, it was easy to see that this was or at least was a smoking room. I was disappointed with this stay and does not match what I have experienced in other Holiday Inns. Other issues was, it looked as if the floor was not vacuumed, the bed looked as if someone had laid on the bed after it was made. Again, not what I have come to expect from Holiday Inn. When I brought this to the managers attention the next morning, she said she would look into this but never offered to adjust my bill. They do have other competition right next door and may have to think about maybe trying them if I get back to that area.
May 15, 2013
Rated 4.0 out of 5.0 by SanAntonioT Great room and warm swimming pool. Breakfast lacking.
Pancake machine not working at breakfast.
Pool water temperature was good, warm.
Room was clean.
Jacuzzi faucet handles were loose & wobbly.
May 12, 2013
Rated 5.0 out of 5.0 by JMS1 Staff
The staff was helpful and pleasant - especially Diana at breakfast and happy hour. Diana always had a smile and asked if she could get us anything. We'll come back just for her!
May 10, 2013
Rated 5.0 out of 5.0 by duke25 Food options were great
Great service, customer friendly. Hostesses both at breakfast and at the managers reception were great
May 8, 2013
Rated 5.0 out of 5.0 by Renee30 Soooo Clean and Friendly Service!
We stayed at this hotel on April 26-28. The hotel was immaculate and staff was extremely friendly. This hotel was so clean and rooms were spacious. People at the front desk were accommodating with any additional items we needed for our stay. Our check-in was fast (a definite plus when traveling with kids)! The hotel provides an excellent breakfast as well!
Will definitely stay here during our next visit to Bloomington!
May 3, 2013
Rated 5.0 out of 5.0 by MaryFrances Welcoming Staff and Clean, Comfortable Hotel
The front desk staff were efficient, accommodating, and welcoming. From check-in to check-out, our experience was lovely. The room and the common areas were clean and comfortable. We would not hesitate to recommend the hotel to others, nor would we hesitate to return. Thank you for a very nice stay.
April 27, 2013
Rated 4.0 out of 5.0 by RTJ9999 Visit to Bloomington in early April - Stay at the Holiday Inn Express
My wife and I just completed a visit to Bloomington, Indiana(visting IU) and stayed at the Holiday Inn Express. We have stayed there previously and will do so again in the future.
The only negative that we experienced was slow in-room internet. That happened both evenings that we were there and I assume that it is due to many people trying to access the internet at the same time.
Aside from that, there are no other things to complain of. The staff is curteous, the rooms are clean, the breakfast food is well prepared and the hotel is "quiet", which is always a nice thing to experience when traveling.
My wife and I can highly recommend this hotel.
April 13, 2013
Rated 5.0 out of 5.0 by Debbie062963 Comfortable bed, service was excellent, but a little pricey.
Overall it was a very good experience. The room and bathroom was nicely decorated and clean, in summary a very comfortable environment. The breakfast area was also nicely decorated and clean and roomy. My only complaint about the breakfast was that a larger selection of fruit would have been welcomed.
The price, in comparison to other hotels that we have stayed in recently, was a bit high with no room for negotiation, which may be accountable to Bloomington Indiana, home of Indiana University, having a shortage of hotel space versus demand.
April 12, 2013
Rated 5.0 out of 5.0 by mikemac A Great Place to Stay!
My wife and I were pleasantly surprised by the lite evening meal provided Monday through Thursday. The hotel was comfortable, convenient, and a great value. The staff were helpful and pleasant.
I'll book again next time I'm in Bloomington!
March 14, 2013
Rated 2.0 out of 5.0 by Stunmn Problem
I checked in late that night, about 10:30 PM. They said I didn't have a reservation. I said I did, and please recheck. They went into the back and found where "someone" had mistakenly cancelled by reservation. They did find me a room (handicapped room, I am not).
Just somewhat aggravating.
February 21, 2013
Rated 5.0 out of 5.0 by AvCWO3 Excellent Service
Outstanding staff, one of the best properities I've stayed in. I recommend this properity to all of my friends and co-workers.
January 24, 2013
Rated 5.0 out of 5.0 by DavCar12 Great service, great atmosphere
I stay in hotels all over the country, this hotel is one of the best. The Service is great and the personnel are very friendly and eager to help. The Ladies serving Breakfast and Dinner are always friendly and helpful and going above and beyond to make it enjoyable.
January 24, 2013
Rated 4.0 out of 5.0 by martin751 Great room upgrade
Staff and Inn were wonderful and willing to help and assist.
January 23, 2013
Rated 5.0 out of 5.0 by Chef64 Very Friendly staff
I am a first time visitor to the Bloomington area. I am in the hospitality industry and it always so easy to spot a well run facility and this is certainly one! The friendly staff almost caught me off guard because it is not the norm. I would highly recommend this property and plan to stay everytime we visit my daughter at IU!
January 17, 2013