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  • 1 888 HOLIDAY
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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: Bloomington
  • Distance From Hotel: 3.5MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:8
  • Parking
  • Service Animals Allowed



  1. English
  2. Spanish

What's Nearby

What's Nearby

Mall of America
Distance From Hotel:7.0MI



  • Number of parking spaces:174
  • Car Parking Available
  • Parking is available free of charge for guests during their stay. Limited parking spaces may be available for park and fly packages based upon availability and request. Please inquire with hotel if you plan to leave your vehicle while you fly.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:159
  • Total number of suites:40
  • Total number of rooms with only one bed:77
  • Total number of rooms with only double beds:82
  • Total number of non-smoking rooms:159
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:6

Discover all that Bloomington has to offer at the Holiday Inn Express and Suites Bloomington West, located in the heart of Bloomington near many businesses, attractions, shopping and dining options. Within walking distance you will find a shopping area which includes World Market, Marshalls and Trader Joe’s. Also, a short distance from the hotel is Blue Point Restaurant and Bar. Our complimentary shuttle can bring you to other nearby areas. Discover Southdale Mall, the Galleria and the Mall of
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Discover all that Bloomington has to offer at the Holiday Inn Express and Suites Bloomington West, located in the heart of Bloomington near many businesses, attractions, shopping and dining options. Within walking distance you will find a shopping area which includes World Market, Marshalls and Trader Joe’s. Also, a short distance from the hotel is Blue Point Restaurant and Bar. Our complimentary shuttle can bring you to other nearby areas. Discover Southdale Mall, the Galleria and the Mall of America. While at the Mall of America explore the Sealife Aquarium and enjoy the indoor amusement park, Nickelodeon Universe.

If you are looking for other family friendly activities or attractions consider the Minnesota Valley National Wildlife Refuge. If you wish to venture into the downtown Minneapolis area the Light Rail is a short shuttle ride away. When it is time to unwind and relax enjoy our pool from 7am to midnight and, fitness center and business center-each available 24 hours. For your convenience we also provide free shuttle service to and from both terminals of the Minneapolis-St. Paul International Airport, MSP, and many area businesses. Whether you are visiting for work or play the Holiday Inn Express and Suites Bloomington West has something to offer you.

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The Holiday Inn Express & Suites Bloomington West is situated in a prime location whether you are travelling on business or pleasure. Our free shuttle will transport you to and from the airport and Mall of America. Our Fitness Center and Business Center are each open 24-hours for your convenience.

Guest Reviews

Rated 4.1 out of 5 by 268 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service the hotel staff was courteous, the pool and hot tub were on the cool side. the beds were comfortable and the room was quiet. July 3, 2014
Rated 5.0 out of 5.0 by comfortable Bed and Great Service This helped me greatly. Our flight was cancelled to Memphis, and I was in Minneapolis and needed a hotel room. All other hotels were booked because of a convention. Excellent room and service. July 1, 2014
Rated 1.0 out of 5.0 by Outdated and not wheelchair friendly I would not recommend this hotel if you are a wheelchair user because the accessible rooms do not even give enough space to turn the wheelchair around. I had to continuously back into the area between the beds in order to turn the chair around. In addition, because of the way the bathroom door opened into the bathroom, I could not get my wheelchair into the bathroom and shut the door. As for appearance, the room also looked like it had not been touched since the 70s. The bath towels had large tears in them and the roll in shower flooded the bathroom. June 27, 2014
Rated 5.0 out of 5.0 by I love this hotel The hotel location, for easy access to my meeting and the airport, was perfect. The hotel staff was friendly and quick. I loved the quiet, well-appointed room. The only thing I request is that a shower cap be included in the amenities provided in the guest bath. Thank you! It was a restful, enjoyable, relaxing stay at this hotel. June 27, 2014
Rated 1.0 out of 5.0 Room Condition The rooms were horrible, the staff did not resolve the issue. I truly hated my stay June 27, 2014
Rated 5.0 out of 5.0 by Great service, Bad Airport delivery When leaving to return home, driver let us off at the wrong terminal. I told him I was traveling on Spirit which is in Terminal 2 and he put everyone off at terminal 1. My husband is slightly handicapped and we had to walk to terminal 1 to find out we were at the wrong location, then walk to the tram, catch the light rail and walk to the desk to get a wheel chair. My husband almost pasted out. Please train your staff to listen to your customers. June 25, 2014
Rated 4.0 out of 5.0 Just Visiting The staff were very nice and very helpful. The room was clean and the bed was great. The parking was a little distant in a ramp, but there was a walkway to the hotel. At other Crowne Plazas I have received complementary water or evening beverage. Not here. June 25, 2014
Rated 4.0 out of 5.0 by night in Minneapolis Crowne Plaza is a lovely hotel, with rooms that are comfortable. I appreciate having a shuttle service to the airport, and the check-in staff are welcoming. Room service brought us extra towels and a blanket to make our stay comfy. My only area where I was dissatisfied was with the breakfast. I would suggest waiting to eat until after you have left the hotel. June 25, 2014
Rated 2.0 out of 5.0 by Horrible Nights Stay Was stranded in MSP airport and had a bad day of travel and staying here just added to the horrible day. Water was leaking n the halways June 24, 2014
Rated 3.0 out of 5.0 by Farm Center We fly into MSP summer and winter and welcome the short trip from the airport. The frequent free shuttle is appreciated. MSP is the center of my world. June 22, 2014
Rated 4.0 out of 5.0 by GREAT LOCATION I like the location of the hotel because its close to the airport for early flights out. The staff and room quality is great and I always look forward to my stay there. June 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed over all a nice place to stay. The pool and gym where ok size and up to date with the equipment. The bar and restaurant were nice. The food as better then I was expecting. If I came back to St. Paul, I would stay here again. June 21, 2014
Rated 5.0 out of 5.0 by Excellent property and staff The location, property and staff were all excellent. The food for dinner in the dining room was just average. Breakfast was first rate. The meeting room and service was excellent. June 21, 2014
Rated 5.0 out of 5.0 by Helped me escape a travel nightmare After 36 hours of travel and an airport shut down ( plus my phone became a brick) I was pleasantly surprised by my stay at this hotel. Even well after midnight, with wind gusts up to 50 MPH etc, the shuttle still made its way for about 20 stranded passengers. The front desk was ready for us. Tooth brushes with tooth parste and welcome kits for Priority members (read dinner) were ready. It was around 2 am when my head hit the pillow, wake up call came at 4:30 am as requested and I was ready to step back into the chaos of Midwestern tornado - thunderstorm season. These folks were great. I was checked out in five minutes. Shuttle returned to airport quickly. I also found out that there is a shuttle to The Mall of America. Many air crew stay here and shop at MofA while on layover. June 20, 2014
Rated 5.0 out of 5.0 by Excellent staff, comfortable stay I enjoyed my stay at the Crown Plaza. Check in and out was very easy and quick. The staff was very helpful and pleasant. The location was convenient. Will stay again! June 19, 2014
Rated 5.0 out of 5.0 by great customer service The staff were outstanding, helpful and polite. The bed was comfortable and we had a great night sleep even with the storms in the area. Clean common areas and good service in the lounge/bar. Will definitely stay again. June 19, 2014
Rated 4.0 out of 5.0 by best of a bad situation We were stranded for 18 hours on an unexpected layover due to storms and were able to secure a room at the crowne plaza. The rate was reasonable and included breakfast. Check in was easy and the front desk staff was welcoming and chipper; she even recommended a fantastic late night spot to order pizza from. The bed was comfortable but the floors appeared to be quite dirty. It's like the corners of the carpet have not been vacuumed since the 90's, so the perimeter of the room looked really bad. We were happy to have a nice bed at a reasonable price though. June 18, 2014
Rated 4.0 out of 5.0 by overall stay no complaints. nice stay. other than electrical issues no other problems encountered June 18, 2014
Rated 5.0 out of 5.0 by Pleasant surprises For a business trips i expect professional attention and quiet for thoughtful work and rest. This hotel offered these and several more surprises, including one of the BEST pool areas in ANY hotel I have thus far used. I also applaud the mid-western food, especially the restaurant choices of very fresh beef and creative foods; breakfasts were always filing and delicious. This is an immaculate facility - staff is efficient and pleasant and always ready to serve. I was very pleased that they provide transport to and from the airport AND/OR the Mall of America frequently ! June 15, 2014
Rated 5.0 out of 5.0 Great Service I was very happy with my stay at the MOA Crown Plaza in Bloomington, MN. If I was coming back there I would stay at the Crown Plaza Hotel. The food was great, service was great, transportation to and from MOA was great. I just found the over all treatment and service was outstanding. Thank you for a wonderful week. June 12, 2014
Rated 5.0 out of 5.0 by Banquet Banquet facilities were excellent along with the dinner. Service was exceptional. Room was very clean and organized. Very comfortable stay June 12, 2014
Rated 1.0 out of 5.0 by Unpleasant stay I was disappointed with my stay. I was a fan of Crowne Plaza. I guess it's been a while since I stayed. The hotel chain needs a redo the bed was uncomfortable along with linens and towels. The food was not good. I was there on business and was not at impressed with the food provide for our meals. We have a meeting in July and I'm not looking forward staying here again. I gave our staff the same feedback June 11, 2014
Rated 4.0 out of 5.0 by Poor house cleaning service Poor house cleaning service. Loved the shuttle service to Mall of America. Food was very good and priced right. Meeting rooms were very good and the food service during the symposium was excellent. Had to call two times to get our room clean and they did not change the sheets on our bed during the 5 night stay or did the ever clean the tub. Also never vacumed the carpet. June 9, 2014
Rated 5.0 out of 5.0 by Very Nice Stay Traveled to Minneapolis on my way to Mankato, MN to visit family. My son and I stayed at the Crowne Plaza by the Mall of America. Great location and you can walk to the Mall if you don't mind walking about a mile. I've had some struggles in the past couple of years when staying at IHG hotels, primarily with what seems to be untrained staff and zero recogniztion for Platinum Elite status. I travel a lot on business. I read reviews and expected the same with this hotel. Not so! This was a great stay. The hotel was clean, comfortable, with large rooms. The fitness center was excellent! Lots of equipment. I did not use the pool but it's the largest pool I've seen in a hotel like this. It actually has a seven foot depth. The staff was top notch! Upon my arrival I was greated by professional and helpful staff that offered me multiple room choices. The staff was every bit as friendly and accommodating on my check out, which they had no problem giving me a late check out..2PM. This is one of very few CP's that provide Club Access to Platinum members. That was a treat, especially since my stay was a free reward stay! Thanks, Minn. CP, for a very nice experience. June 8, 2014
Rated 4.0 out of 5.0 by terrible front desk service i had asked the front desk to combine my bill with my travel companion and they agreed and said it was done....much much easier for me to have him take care of it.... the next morning i get an invoice under my door charging to my credit card and return to the front desk to correct and again they said it was corrected and to not worry ....and today when i reviewed my credit card statement i see that they did charge it to me .... 2 tries and 2 failures ...ridiculous !!! June 2, 2014
Rated 5.0 out of 5.0 by A fine stay at a convenient traveller-friendly hotel I enjoyed my stay of two nights at this very traveller-friendly and convenient (to airport, Saint Paul and Mall of America) hotel with a super-friendly staff, very clean and comfortable room, free parking and very nice pool. Attention: don't confuse it with the other Crowne Plaza also near the airport. June 1, 2014
Rated 4.0 out of 5.0 by Great Service and Ambiance My husband & I recently stayed twice in this hotel...two weeks apart...while flying in and out of MSP. The first stay was awesome! Room, linens, bed comfort & service was outstanding! Breakfast in bed...flowers on tray...good food! Unfortunately the second stay was very disappointing! We were "upgraded " to the 9th floor and expected a great experience! NOT!! Immediately walked into the smaller room with a great view but all that we noticed were big stains on the carpet, stained upholstery on the chair & and spider webs in one lamp. One of the bedside lamps didn't work at all! The linens were quality BUT the mattress was lumpy, squeaky & so uncomfortable it was hard to sleep!! Sent complaint to headquarters! Will stay again but on the 6th floor where we had an awesome room!! May 27, 2014
Rated 3.0 out of 5.0 by Usually a great night sleep The Crowne Plaza is always the place I stay at when heading to the cities or flying out of town. I have always had a room with an extremely comfortable bed, however this last week I stayed in a room at the end of the hallway and it was not updated and the bed was extremely hard, we were not able to sleep at all. I really did not realize that I should ask for an upgraded room with a comfortable bed. I will know to ask the next time to stay. May 26, 2014
Rated 5.0 out of 5.0 by Great jobs Hotel stuff nice, professional and helpful. Direction to parking. Room cleanliness, hospitality and pool location . May 25, 2014
Rated 5.0 out of 5.0 by Relaxing place great accomodations My daughter , two granddaughters and I thoroughly enjoyed our stay in the two rooms I requested. My daughter said it was the best hotel she had ever stayed in. The shuttle service was great. Thank you. Staying here was like " putting the frosting on the cake" after a short vacation visiting relatives in the Brainard area. May 24, 2014
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