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Rated 4.2 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Friendly staff This hotel is my preference when staying in this area. I am a frequent stayer at this hotel and have found it to consistent meet or exceed my expectations for the Holiday Inn Express brand. Clean rooms, recently updated, and personable staff make it my choice. September 23, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Staff extremely courteous. Hotel and room very clean. September 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. My family loved the location of the hotel. It was convenient to the interstate and there were several nearby restaurants. The beds were super comfy and we all slept well. Breakfast in the morning was great with a variety of choices and the staff was extra friendly. We would definitely stay here again. September 18, 2014
Rated 5.0 out of 5.0 by Breakfast Host The breakfast host lady was very, very good. She made certain that everything was full and all tables were clean. she was very personable. Very nice lady! September 16, 2014
Rated 5.0 out of 5.0 by review overall excellent--would like regular coffee in room available daily September 16, 2014
Rated 2.0 out of 5.0 by Front desk person terrible. I stayed here in late August and stopped in a couple hours early- about 1pm, to see if I could check in. As I walked to the counter the woman there snapped at me "your room isn't ready" - that was her greeting. I had not given her my name, nothing, I'd just walked up. I assumed she must have thought I was someone else, so I explained I wanted to see about check-in, and she blurted louder "Your room isn't ready! There are no clean rooms!" She said ALL the rooms in the hotel were dirty-at 1pm. She did check me in so I could come back later; since then I had my key I asked if I could leave my suitcase in the room. She proclaimed "they can't clean around your stuff!" I told her I had one suitcase, and she repeated herself. I've stayed in a lot of hotels-including some not so good, and this was the worst greeting I've ever experienced. I don't know her name because she had no name tag. The room was great, the hotel was clean and quiet and the employees I dealt with the rest of the time were great. Except for the terrible check in, I was happy with the hotel. And, by the way, I emailed the hotel 2 days later via the address on the website and asked for a call back to speak with someone about this, but no one ever called me. September 15, 2014
Rated 5.0 out of 5.0 by Awesome Overall, everything was great. I especially want to thank Valencia who made it possible for me to check in earlier than the normal check in time. She was very graceful in her demeanor . I would only wish that the other hotels/motels would have such a grand person .She defines the epitome of what a great hospitality inn should be like. I would not hesitate to seek it out on my next trip. September 8, 2014
Rated 5.0 out of 5.0 by Great service, great staff, great comfort This Holiday Inn Express is conveniently locate close to Fort Jackson, SC and downtown Columbia, SC. If you are heading to Charlotte, NC it is a good place4 to stop if nighttime is approaching. You have an easy drive to Charlotte the next day. The staff was very attentive and always greeted you with a warm smile. If you are going to an USC football game it is located away from the crowded downtown area but it is easy to get to the game. September 8, 2014
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