Rated 4.1 out of 5 by 159
Rated 3.0 out of 5.0 Room conditions and room cleaning service
During my stay I had to go six times to the reception in order to have my card (room key) reset since I could not get into the room. At one point a new lock was put in place but the problem persisted. The property manager was concerned enough to give me 10,000 points extra in order to compensate me for the hassle.
The bathroom is run down,the bath tub is scraped off,the wallpaper is stained and detached form the wall.The manager let me know that they are in the process of remodelling all bathrooms.
It is almost impossilbe to have a late morning sleep since the cleaning ladies come at about 8.00 am and they start talking,laughing and shouting all at the same time.There is no effort whatsoever to keep the tone down in consideration of those guests that need to oversleep,they even knock on your door with the no-disturb sign hanging outside.
On the plus side,the reception area and the breakfast area staff is overall very obliging and always ready to give a helping hand.
May 3, 2015
Rated 5.0 out of 5.0 relaxation and warm reception
My immaculate room 301 was in the tower. Every morning I had a beautiful sunrise through the palm tree. Floor to ceiling windows also gave me a view of a full moon and a small pool.
My room had a fridge, lots of fluffy towels and shampoo, lotion etc.
Breakfast has all you can want, eggs, bacon, bagels, cereal and my fav, cinnamon buns!
Afternoons offer is a basket of fresh cookies at the front desk.
Warm greetings, quiet, peaceful sleep=Perfect.
May 3, 2015
Rated 2.0 out of 5.0 by VOLLU Sparse and worn
The hotel is worn and dated. It is not up to the standard of other HI Express hotels. The bed was clean and comfortable. The bathroom was clean. I had a more satisfying breakfast at the Dunkin Donuts across the street than at the hotel.
April 29, 2015
Rated 4.0 out of 5.0 by Tyco25 Trip to Florida
The holiday inn express at boca raton was a nice place to stay pricing could have been better, but overall experience was good.
April 27, 2015
Rated 3.0 out of 5.0 by Vol1316 Location and overall experience
This is an older property with a newer addition and it reeks of a HI left over from the 50's!!! The parking on some sides is shared with other commercial properties which lessens the overall experience. Doesn't compare favorable to other HI Express properties where we have stayed. Just being candid which hopefully is what you want.
April 26, 2015
Rated 5.0 out of 5.0 by toko70 Nice and convenient
I recently spent 6 nights at his hotel (my second visit here). It is clean, comfortable and convenient. It has one of the better continental breakfasts in comparison to some others I have had. They provide complimentary home baked cookies each day at the front desk, and always have a USA Today available for guests. It is a bit noisy at the pool, but that is only a slight inconvenience. Front office staff were very accommodating and friendly. I would definitely stay here again.
April 22, 2015
Rated 4.0 out of 5.0 by Hannah40 comfortable bed, cool room
Decision to shut off water at 11:00 p.m. for non-emergency repairs was not a good one. People were still checking in at that hour and expected a shower to be available. It made swimming or using the fitness center not possible. Management needs to think of guests and their schedules when making major impact decisions such as lack of water for a long period of time.
April 19, 2015