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Rated 4.4 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Overall Great place to stay Excellent Hotel with great amenities. Truly a "Home away from Home." Great living space for visiting with family and friends. Complimentary breakfast offers lots of options for all kinds of appetites. Pool is amazingly warm! Guest rooms are very clean and comfortable. September 4, 2014
Rated 4.0 out of 5.0 by Hotel was fine The hotel was an older building with surprisingly nice upgrades on the inside. Breakfast area and food were better than most Holiday Inn Expresses that I have stayed at. Mattress could use some improvement. Linens and pillows were OK. Overall, I was happy with the stay. I would recommend this property. September 3, 2014
Rated 5.0 out of 5.0 by Fantastic Stay This was a very enjoyable stay at the Boise Holiday Inn express August 27, 2014
Rated 4.0 out of 5.0 by Great service clean room Great play to staty with family, comfortable beds clean rooms. August 27, 2014
Rated 5.0 out of 5.0 by Excellent Property but Arm Chairs have no Arm Rests! Great Beds however! We very much enjoyed our stay at this property and we highly recommend it. Our stay was uneventful and this is how we like it. We had a bit of a problem with the pool gate but the maintenance staff was friendly and Johnny on the spot. The pool could have used a chem refresh but the weather was hot. The staff in general were excellent, helpful and friendly, quick with recommendations for dining. The location of this property is excellent for business and just a stones throw from the Green Belt; cycling, tubing or just a walk along the river is all quite convenient. Good food in walking distance with divergent selections in atmosphere. Thanks so much to all the great staff. We enjoyed our Boise Stay and we will be back soon! A great value. Hated the furniture however. The easy chairs have no arm rests... Straight out of Mad Men. Vinyl and uncomfortable. That is the only con I can think up on this stay! Thanks HIE, this one was out of the park. August 26, 2014
Rated 5.0 out of 5.0 by Great Room Clean Room; comfortable bed; clean bathroom w/ all the amenities; good breakfast; friendly and courteous staff. August 26, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean, Easley the nicest Holiday Inn I've stayed at. Not that others weren't nice just that this one stands out as my new favorite. Truly a "stand out" amongst hotels in the area August 25, 2014
Rated 4.0 out of 5.0 by Nice Hotel - close to BSU We picked this Holiday Inn Express because of how close it is to the Boise State University Campus. We were dropping our son off for his freshman year. This is one of the nicer Holiday Inn Express Hotels that I have stayed in. I have stayed in approximately 5 different locations over the past 2 months. Beautiful dining area, great business center and access August 25, 2014
Rated 5.0 out of 5.0 by Excellent Staff & Property This hotel was very convenient, clean and comfortable. The staff at check-in were particularly excellent and accommodating. I felt very valued as a Platinum Ambassador. I will definitely use this HIE again. August 23, 2014
Rated 4.0 out of 5.0 by Beautiful hotel with great rooms but very poor service Beatiful hotel very well equipped, good lockation but check in staff very poor handling and appearance, staff was dressed the way that I felt uncomfortable, felt not fresh. I do not want to offend anyone but in holet like this the stuff must look sharp and clean. I spend in the hotels 35% of my life. Sorry this is very dificould issue to talk about it but someone has to address it . August 22, 2014
Rated 4.0 out of 5.0 Just one night My wife and I made a day trip to Boise to move our son down for college and it took twelve hours to get there, when we arrived at the hotel we were greeted in the most personal manner and welcomed to the facility. We made our way to the room to settle in before going next door to Red Robin for dinner. We had only been in the room fifteen minutes before our phone rang and we were asked if the room is in good shape and if we were happy with it. Of course we were it was amazing! I will make my next stay at this facility again when we come to visit our son in Boise. I would most definitely recommend this hotel to anyone I know who is thinking of visiting Boise. I only wish we could have stayed long enough to enjoy the breakfast but that was not the case as we had to get an early start back for home. August 20, 2014
Rated 4.0 out of 5.0 by Nice Hotel but Poor Response of Staff Nice and new hotel. Very modern and convenient to downtown area. Encountered a problem (bathtub was blocked) but the front desk neglected my request and I had to push the 2nd day. It was after hours and the front desk clerk had to do the job himself since maintenance was gone. Room service ignored my room the first night! It seemed unintentional mistake. However, the breakfast people were wonderful. And went out of their way to make you feel being taken care of. August 19, 2014
Rated 4.0 out of 5.0 by Great location, Clean Hotel, Breakfast could be better It was a terrific location with great restaurants around. It is in a good location to join the greenbelt. The pool was lovely and private. The hotel was clean and very well taken care of. The staff was helpful. The breakfast was a bit greasy and there was not a lot of variety or fresh items. Regarding Value, we stayed one night at the Riverside Hotel for $17 more. We also did not have to prepay. Its rooms were very spacious and clean. The location was not as handy but the large pool August 18, 2014
Rated 5.0 out of 5.0 by boise traveler Convenient on-and-off interstate, close to downtown business meeting. Highly recommend. August 14, 2014
Rated 5.0 out of 5.0 by Great Hotel!!! We really enjoyed our stay at this hotel. The room was very clean, and the staff was exceptional. Although I prefer a waffle maker, the automatic pancake machine was fun. The only complaint I have is that the hot tub is not located near the pool. We would definitely stay at this hotel again. If you are looking for a nice place to stay, you will certainly not be disappointed. Our room was right above the hotel entrance facing the east. The view was absolutely incredible!!! August 13, 2014
Rated 3.0 out of 5.0 by Very Disappointing Check In I'm a Platinum member and was really disappointed in the check in process. As a Platinum member you are typically offered a welcome amenity and recognized as a special member and offered a room upgrade upon availability. I wasn't offered any of these things nor even really received a greeting let alone acknowledging my Platinum Status. Also I had to wait several minutes (only one person was working the counter# and there was no priority check in. Very disappointing check in. Check out was another story as the lady couldn't have been more helpful and let me have a late check out #another Platinum perk# and was incredibly friendly. I'd definitely rate her as a 5! Hotel is nice and in a great location #Greenbelt is across the street....definitely check it out if you are in the area). Hotel was clean and modern and room was nice. Breakfast was very good as usual with Holiday Inn Express. August 13, 2014
Rated 4.0 out of 5.0 by No regrets staying here Nice, clean, and comfortable. Friendly and helpful staff. Location is close to downtown, which was what we wanted. August 11, 2014
Rated 4.0 out of 5.0 by Great stay, super value and wonderful location I visit this Holiday Inn often. The rooms are very nice and modern and I really like the convenient location to the green belt and other downtown activities. The breakfast is great.. both hot and cold entries. The staff is always friendly as well and the hotel is quiet and clean. August 11, 2014
Rated 3.0 out of 5.0 by AC did not work Overall the hotel wasn't too bad and probably would have been a decent experience, but my AC did not work and when I brought it to the hotel desk attention, they said they would do what they could, but it didn't get fixed and they wouldn't give me another room. Because of that and the way the hotel staff handled the situation I don't recommend this place. August 10, 2014
Rated 5.0 out of 5.0 by good location, great service. clean We enjoyed our stay. The bed was comfortable and the room was clean. Staff was polite. August 10, 2014
Rated 5.0 out of 5.0 by clean rooms and quiet. Our overall stay was what I was hoping for. Quiet rooms and our room had a view of the Mesa. The only down side were the people who came down for breakfast and loaded up grocery sacks of food and supplies to take for later, leaving the food selection at times pretty bare. The staff works overtime trying to restock for their other guests. August 8, 2014
Rated 5.0 out of 5.0 by Excellent hotel Excellent hotel - I would highly recommend it. Nice room - refrig and microwave. Nice grounds and near attractive park areas. August 7, 2014
Rated 5.0 out of 5.0 by Do yourself a favor and book this hotel ... Especially if you have children. It is very family friendly but I never felt I was over run with kids. There is a gorgeous River Walk - Green Belt across the street; some nice shops and grocery is close too if you want to stock up your mini fridge. I had a really nice time; an unexpected peaceful time and the linen and beds are fabulous. I'm buying the Holiday Inn Express Linen for my home. August 5, 2014
Rated 5.0 out of 5.0 by Boise Downtown This was a very nice facility. The staff was wonderful and rooms were large and clean. Room ammenities, such as microwave and refridgerator, were great. The beds were nice. We had a view of a stream that fed into the Boise River. It was very quiet which is one of the things I appreciate in a hotel room. Our stay included free hot breakfast buffet which is always appreciated when travelling. The hotel is right across the street from the Boise River and the Parks and Rec Nature Center which is gorgeous. There was lots of shade in the parking area which was nice as some of the days were close to 100 degrees. The hotel is in a very nice area. I would definitely stay here again. August 5, 2014
Rated 1.0 out of 5.0 by Pathetic & Inept Management I am a 12 yr IHG Platinum Ambassador and knowing IHG standards, i will be extremely surprised if this facility is allowed to "fly" the Holiday-Inn flag very much longer. This is without a doubt the worse lodging experience ever for me. The most unfriendly, untrained, inexperienced and unprofessional staff I have ever encountered in all my world-wide travels. August 4, 2014
Rated 5.0 out of 5.0 by Stay in Boise Easy access from interstate. Nice accommodations and good fitness room. August 2, 2014
Rated 5.0 out of 5.0 by Very Enjoyable Stay in Boise We completely enjoyed out stay at the Holiday Inn Express Downtown in Boise. The entire staff was very friendly, attentive and helpful. The facility is immaculate and well maintained. The room was spacious, very quiet and extremely comfortable. The pool areas and exercise area was great! The breakfast area was huge, accommodating a large number of guests, and included a variety of seating options. The breakfast selection was awesome with a large number of very fresh and tasty items. The outdoor grounds were very well maintained with plenty of lighted parking areas. An added pleasure was the gorgeous view of the mountains from the window in our room - beautiful sunrises and sunsets! .Everything about this facility was positive and truly encouraged us to stay at Holiday Inn Express facility whenever possible. We definitely will stay at this location again and have already recommended the facility to colleagues and friends. Thank you for making our stay in Boise very enjoyable! July 31, 2014
Rated 1.0 out of 5.0 by Mattresses still the down fall. I'll start off saying we enjoy staying at the Boise Down Town hotel. It has the accommodations we look for, EXCEPT, for the extremely firm mattresses. We will continue to stay here, but I'll be bringing a sleeping bag pad to sleep on. July 30, 2014
Rated 5.0 out of 5.0 by great location Exellent location. Good value and very nice room. Older hotel that has been remodeled. Would stay there again. July 27, 2014
Rated 2.0 out of 5.0 by Worst Holiday Inn Express I checked in for a 2 day stay. They had no WiFi service available. I asked for a refund, but they said they could not help. All they offered was an additional 1,000 points on my IHG account. Next day I was informed the internet was fixed. Went to log in, and no service again. Ended up using up all of my phone internet. The Breakfast was understaffed. There was barely any food available. Had to wait 45 minutes for eggs and bacon. July 24, 2014
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