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Rated 4.5 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by Excellent customer service Our stay was wonderful. We were greeted by friendly and helpful staff. The room was very comfortable. We wished the hot tub had been warmer but it was still relaxing. October 14, 2014
Rated 5.0 out of 5.0 by Great experience Very clean & comfortable. Large breakfast area so you can actually find a place to sit!! October 13, 2014
Rated 5.0 out of 5.0 by Great Hotel for the value. Great hotel for value. However, the beds are too firm and uncomfortable. October 11, 2014
Rated 4.0 out of 5.0 by 2 night business stay The beds are firm and you can hear the other guest room doors close. Average size rooms. If you are a platinum member don't expect an upgrade room. October 10, 2014
Rated 5.0 out of 5.0 by clean room and excellent breakfast This was an excellent start to a week of business sales work. Very high quality clean and modern room with plenty of plugins, comfortable bed and good air conditioning. Quality breakfast with good choices. October 9, 2014
Rated 5.0 out of 5.0 by Great Staff and Room was very good Hotel was in a very good location, several resturants in walking distance. Offered several servies - Shuttle services great, ontime, very considerate. Staff was so helpful with booking room and taking care of additional request, such as food or drinks. I had an overal -great experience at your hotel in Boise, Idaho. October 5, 2014
Rated 5.0 out of 5.0 by Love the comfy beds and soft pillows! Love me some HI Express hotels! Beds are great. Soft pillows are the best. Always enjoy my stays! October 4, 2014
Rated 5.0 out of 5.0 by Nice clean room We found the room to be very nice and very clean. The bedding was comfortable. The only thing I would have appreciated is at least a gluten free selection of cereal for the continental breakfast. Corn or Rice Chex cereal can be eaten by people with Celiac Disease or a gluten intolerant that cannot eat wheat. All of the cereals offered and of course the pastry we could not eat. It is difficult to eat even the eggs when there is nothing available to see what is in the eggs as often times omelets have wheat in them. October 2, 2014
Rated 5.0 out of 5.0 by Close to Boise State This property is within ten minutes walking time from the university. Especially after a football game it is nice to skip the driving in the traffic. We stay here when we attend football games. You can walk to other downtown locations but it is more of a walk. October 2, 2014
Rated 3.0 out of 5.0 by Poor Breakfast Good Hotel, poor breakfast options. Slept well in a clean and comfortable room plus the staff was very helpful and sincere. September 29, 2014
Rated 5.0 out of 5.0 by Hotel was great We had a great experience. The rooms were clean and everything was wonderful...they had a hard time keeping up with breakfast toward the end of breakfast, but food was great. September 25, 2014
Rated 5.0 out of 5.0 by nice hotel with big window and great location clean hotel with big window and great location. Had a problem with hotel key however they fixed it really quickly. September 25, 2014
Rated 5.0 out of 5.0 by impressed with room and desk staff impressed with room and desk staff. Enjoyed the room. It was quiet. linen was good. receptionist was great. September 24, 2014
Rated 5.0 out of 5.0 by Comfortable, nice view, clean and great location We were pleasantly surprised by our stay. The room was clean, the staff was friendly and the hotel was close to downtown, the university and the park September 24, 2014
Rated 4.0 out of 5.0 by Nice hotel, but be careful of the internet Nice hotel. Clean and comfortable and quiet. The internet was slow, poor response (lots of time outs). September 23, 2014
Rated 5.0 out of 5.0 by Good Hotel This hotel was more then I expected. It has been upgraded nicely and the rooms are big and clean. The mattress is very hard. September 22, 2014
Rated 4.0 out of 5.0 by poor customer service by day manager We unfortunately left some medicine i the bathroom upon our departure. This medicine is very scarce and difficult to replace and must be used daily. We called to locate it and she told us OVER AND OVER AND OVER AGAIN that "that is not our problem, it's yours." She purported herself to be the MANAGER, Because she obviously could care less about "our problem" and probably made absolutely no attempt to locate the medication and even after promising several times to call us back with the "results" of her search we received no calls but were again treated quite rudely when we called to follow up. I not only can NOT recommend this facility but this experience has made it difficult to consider using any related facility. September 19, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice clean hotel, good breakfast selection, and friendly service. Walking distance to the Boise State football stadium. September 17, 2014
Rated 5.0 out of 5.0 by Great service & Convenience The staff at this property has consistently provided outstanding service, particularly in recognizing my loyalty as an IHG Platinum Ambassador. The hotel is clean, updated and extremely convenient for my business needs. September 16, 2014
Rated 5.0 out of 5.0 by Great property We stayed at this hotel for two nights. The staff was very accommodating. The room was spotlessly clean, and breakfast was superb! September 16, 2014
Rated 4.0 out of 5.0 by Boise The hotel is great, staff is friendly, rooms are clean, newer property. September 15, 2014
Rated 5.0 out of 5.0 by Wonderful hotel! Food was great, bed was comfortable, staff was very friendly, and the hotel was modern and updated!! September 9, 2014
Rated 4.0 out of 5.0 by Great Location-wonderful view Rooms are very stylish and clean. Vistas of the mountains are beautiful. September 9, 2014
Rated 2.0 out of 5.0 by Stay Apathetic While I typically really like Holiday Inn Express, this particular hotel is an exercise in mediocrity. Nothing was too bad, but nothing really met our expectations either. Check-in was slow. The counter staff was unprofessional and inattentive. They stood discussing another issue while not bothering to acknowledge the growing line at the counter. The room was stifling hot when we got in and took forever to cool down. It all just added up to a fail. September 8, 2014
Rated 5.0 out of 5.0 by Overall Great place to stay Excellent Hotel with great amenities. Truly a "Home away from Home." Great living space for visiting with family and friends. Complimentary breakfast offers lots of options for all kinds of appetites. Pool is amazingly warm! Guest rooms are very clean and comfortable. September 4, 2014
Rated 4.0 out of 5.0 by Hotel was fine The hotel was an older building with surprisingly nice upgrades on the inside. Breakfast area and food were better than most Holiday Inn Expresses that I have stayed at. Mattress could use some improvement. Linens and pillows were OK. Overall, I was happy with the stay. I would recommend this property. September 3, 2014
Rated 5.0 out of 5.0 by Fantastic Stay This was a very enjoyable stay at the Boise Holiday Inn express August 27, 2014
Rated 4.0 out of 5.0 by Great service clean room Great play to staty with family, comfortable beds clean rooms. August 27, 2014
Rated 5.0 out of 5.0 by Excellent Property but Arm Chairs have no Arm Rests! Great Beds however! We very much enjoyed our stay at this property and we highly recommend it. Our stay was uneventful and this is how we like it. We had a bit of a problem with the pool gate but the maintenance staff was friendly and Johnny on the spot. The pool could have used a chem refresh but the weather was hot. The staff in general were excellent, helpful and friendly, quick with recommendations for dining. The location of this property is excellent for business and just a stones throw from the Green Belt; cycling, tubing or just a walk along the river is all quite convenient. Good food in walking distance with divergent selections in atmosphere. Thanks so much to all the great staff. We enjoyed our Boise Stay and we will be back soon! A great value. Hated the furniture however. The easy chairs have no arm rests... Straight out of Mad Men. Vinyl and uncomfortable. That is the only con I can think up on this stay! Thanks HIE, this one was out of the park. August 26, 2014
Rated 5.0 out of 5.0 by Great Room Clean Room; comfortable bed; clean bathroom w/ all the amenities; good breakfast; friendly and courteous staff. August 26, 2014
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