Rated 4.2 out of 5 by 35
Rated 2.0 out of 5.0 by JaneDoe5 New owners need to spend time updating property
I have stayed at this hotel several times for business and leisure trips. Check in took longer than normal, as they didn't have the credit card I booked the rooms with, but another from past personal travel. I am a Priority Club member and didn't get a water/snack at check in. Several doorknobs on rooms are broken…they don't stay in the neutral position. My room had a very strong cologne smell and in a co-worker's room, there was a sulphur smell when she ran the sink. When plugging in my phone to charge by the bed, I noticed that the floor between the bed and nightstand hadn't been vacuumed (gross nail clippings). My top sheet had a small streak of blood, causing me to take it off the bed and putting it on the floor.
In the morning, the front desk clerk was manning the front desk and the breakfast. Food ran out and it took time to get breakfast before we left to get on the road.
December 7, 2013
Rated 5.0 out of 5.0 by Ravensgrandparents Enjoyable stay
Couldn't ask for better! I had reservations and was very pleased to find my room assignment and keys were already made and ready for me! The common areas and the room were in excellent shape and very clean.
The breakfast was excellent and was a good and pleasant start to the day.
Many years ago I did a lot of traveling (a lot!!) and got turned off by Holiday Inns as I felt the rooms were overpriced and the hotels often a bit on the shabby side. Service was often so-so. More recently, however, I've had occassions to stay at a few Holiday Inns and found that the standards have been raised to top notch! Prices are much more competitive also. As a result, I find myself much more amenable to Holiday Inns.
November 21, 2013
Rated 4.0 out of 5.0 by Tom49 Quiet room
The whole experience staying for the night was very peaceful and quiet. We were able to sleep and get the rest needed for the next days' long ride. Breakfast was just ok, as the waffle mix was very watery compared to other locations. Over all it was worth the money spent. I would stay there again, and at any other Holiday Inn Express based on this experience.
November 18, 2013
Rated 5.0 out of 5.0 by BikerJim Another great weekend
I am lucky that my company allows me to choose my stays for the weekends.The staff tries to get me into the same room each time, they know me by my name and are really friendly.
Great stay :-)
November 1, 2013
Rated 5.0 out of 5.0 by BikerJim Awsome staff
Was given an upgrade to a jacuzzi suite, that makes all the tension in the world go away. The staff is always friendly. I stay here often.
October 22, 2013
Rated 4.0 out of 5.0 by Maureen57 Friendly staff
Very nice check in staff. Close to interstate but far enough away to not hear the traffic all night. Several restaurants within walking distance. Room was clean which is the main thing these days.
October 15, 2013
Rated 3.0 out of 5.0 by Customer987 Recent Customer
I did sleep very well and the room was quiet. I was disappointed in the cleanliness. I was told that a major overhaul is in the plans and I think that is an excellent idea!
October 14, 2013
Rated 1.0 out of 5.0 by Embrair Conformative to other HI EX
Price to high according to other HI EX. Elevator like an oven plus carpet is dirty. Cereal old and chewy. I guess in my 2 week travel one BAD hotel experience out of 8 isn't to bad. I was unhappy with this hotel.
October 7, 2013