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Rated 4.4 out of 5 by 210 reviewers.
Rated 3.0 out of 5.0 by Room was pleasant. Breakfast was of poor quality. The staff was pretty much just milling about, seeming busy. There was not enough chairs at the pool to accomodate the number of guests trying to use it. It appeared as if only one elevator was in use, as the wait times were long and only one ever showed up. July 30, 2014
Rated 5.0 out of 5.0 by relaxing great place to just relax and take in mountain activities. Just was a little difficult with the road work on 321. July 29, 2014
Rated 5.0 out of 5.0 by Comfortable room but need different chairs Hotel was great overall and would tell others to stay there. Need to change shower curtain.. The staff was great and hope to stay again next year when we come back to Boone. Maybe next time you will be having Classic Chevys as in 55, 56, 57, but enjoyed seeing the Model T Fords. Maybe can add donuts to the breakfast bar, but it was still good. July 28, 2014
Rated 5.0 out of 5.0 by friendly staff very friendly staff, very convenient location, beautiful hotel with a gorgeous view. July 24, 2014
Rated 5.0 out of 5.0 by Great location and wonderful service We recently stay at this location to go to Grandfather MT. We had a wonderful stay. Hotel was clean, modern, and the staff was friendly. Would recommend this hotel to anyone coming through the area. July 20, 2014
Rated 2.0 out of 5.0 by Must Have Been Having a Bad Day! As an IHG Gold member, I usually stay at Holiday Inn Express to get my points. I have stayed at this hotel before with minimal problems but this was a different experience. I went up to the counter to check in and my reservation was cancelled out the same morning? This caused some confusion at the desk as to why it happened and it was almost like they were blaming me about it. With this extra time expended trying to straighten it out, I had to call my friends up and tell them I could not make our foursome at the golf course. Anyway, we were very fortunate to get a replacement room. However, the room had a VERY squeaky hinge that was so loud I called Housekeeping the minute I walked in because I would have been embarrassed to open and close the door late in the evening and wake others around me. It was REALLY loud. Somebody came by and sprayed it down but it didn't really do anything. They said they would have Maintenance come by the next morning and straighten it out. Nobody ever showed to fix it so we had to use the door as it was. We went to the Scottish Highland Games at Grandfather Mountain and returned to find that nobody had cleaned our room and I had to go downstairs and get us some towels. I noticed we never got our usual "Welcome Package" of water and goodies either which I have kind of gotten accustomed to. This was not my usual experience at Holiday Inn Express...........there were actually more things that happened too but I won't go into it. July 15, 2014
Rated 5.0 out of 5.0 by Good value for the dollar Nice, clean hotel. Caring, efficient staff. Good service, decent breakfast. I would stay there again and would recommend this hotel. July 15, 2014
Rated 1.0 out of 5.0 by BEDS ARE HORIBLE I booked 3 rooms and in two rooms people slept on the floor due to the horrible beds. I have stayed a HIE many times and this is the worst I have ever tried to sleep in! July 15, 2014
Rated 3.0 out of 5.0 by Bedding not comfortable...... Mattresses in our room (#509) were soft and lumpy..... Someone had spilled something in elevator lobby and floors were sticky both evening and next morning. Elevators extremely difficult to navigate on checkout Sunday morning due to location and crowd.......! Hotel staff and breakfast great......! July 9, 2014
Rated 3.0 out of 5.0 by Great hotel, but not at 100% occupancy To be fair, my stay was during the July 4th holiday when we were moving our daughter to the Boone area, so I'm sure the hotel would usually meet or exceed the usually HIE standards...but not during my stay. The bed was sagging, the breakfast area was so over crowded we had to go our for breakfast because the hotel could not keep enough food out for the number of guests. It was also difficult for staff to keep common areas clean. Although this stay was rough, I would return as I'm sure this was a most unusually situation. But I think I'll steer clear during App State football games! July 9, 2014
Rated 5.0 out of 5.0 by New, clean, friendly staff, very comfortable New, clean, friendly staff, very comfortable. When I visit Boone again, I'll stay here. July 8, 2014
Rated 4.0 out of 5.0 by Overnight stay Clean and efficient. Had two children and they wanted hot breakfast from Bojangles and Hardees-so breakfast was no benefit for my family. June 25, 2014
Rated 5.0 out of 5.0 by Loved the renovations I have been staying at this hotel for one or more weeks every summer for the last ten years. I was so pleasantly surprised to see the guest rooms had undergone a much needed renovation. Everything was super clean and very nice! I can only find one area for refinement and that would be the breakfast. I was disappointed that there was very little variety in the hot items. Sausage, gravy, and scrambled eggs were served everyday during the week of my stay. I really missed the egg and cheese omlets and bacon that had been served during previous summers. Otherwise, I really enjoyed my stay. This hotel has become my summer home in the high country! June 24, 2014
Rated 4.0 out of 5.0 Great place to stay Excellent facility. Great staff. Only problem I encountered was the traffic in the evening trying to get onto the highway during rush hour. 4:30 to 6:00. but for early morning great. June 23, 2014
Rated 4.0 out of 5.0 by chairs We had a great stay as usual with Holiday Inn.(our favorite) The chairs were not very comfortable for us as were are older and needed to sit more often.We loved the room with the balcony.The staff was great. June 21, 2014
Rated 5.0 out of 5.0 by Wonderfully Staff and Well Amended rooms, and Common Ares. Our stay was very pleasant. The Room had everything you needed and if it did not 24 hours a day they were ready to jump in and Help you. STAFF was extra FRIENDLY, in a world when most people are just trying to put in their 8 hours, they went above and beyond. Morning breakfast was great and the Instant pancake maker was neat. They have some beatuifil wood cravings of Indians, in the Lobby. June 18, 2014
Rated 5.0 out of 5.0 by Rewards /I did not have my card with me when we checked in. Upon arriving home I found our card for the rewards. I called and your company was extremely helpful in adjusting and giving us points for the stay at you HI in Boone. Thanks so much. June 16, 2014
Rated 2.0 out of 5.0 by Boone Holiday Inn Express Stayed at this hotel 5 years ago and thought it was very good. Unfortunately the rooms have deteriorated over the years and the place could use a facelift. Bathroom has no vent, Shower curtain rod was sagging which caused water to spill out. Bedside light bulb was out. These are minor problems but should not be caught by the guest but by an observant room inspector. The room was expensive relative to the overall quality. June 10, 2014
Rated 5.0 out of 5.0 by Simply the best We stay at HIE throughout NC as well as a few other states. The HIE staff in Boone NC is just simply the best. Due to work related issues there are times my wife needs early registration or late check out (sometimes both). This staff is ALWAYS friendly, helpful and professional. From the front desk to the kitchen staff to the housekeeping this staff takes care of all your needs, They are the best you will find anywhere for any price. We don't usually write reviews, but this HIE deserves an exception. June 10, 2014
Rated 5.0 out of 5.0 by Great location, convient to all other facilities motorcycle riders would w Second time to stay at this Inn and all have been good. June 6, 2014
Rated 5.0 out of 5.0 by Great hotel, service and location My husband and I had a great time during our stay at HIG in Boone, NC. We were in the area visiting Granfather Mountain and this hotel wasj ust perfect for us. We were pleasantly greeted with an upgrade to a king suite. The room was very spacious and comfortable, and besides a kitchenette with microwave and refrigerator, there was also a whirpool - just perfect after a day of hiking on the mountain! It's conveniently located in a business area where you can find a Food Lion, Walmart, Lowes, K-Mart and an array of restaurants. I have already recommended it to my friends and co-workers, and know that at least two families will be planning their stay there for their visit to the area this summer . :-) June 5, 2014
Rated 5.0 out of 5.0 by Great stay in Boone. Have stayed at this hotel many times. Always a great deal and very well located. June 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Hotel staff was very professional, friendly,and personable. Rooms were very clean and relaxing June 2, 2014
Rated 5.0 out of 5.0 by Met all our expectations. Very nice hotel. Met all our expectations. This was a very nice hotel. We would definitely stay here again. Matter of fact we are a repeat customer. June 2, 2014
Rated 5.0 out of 5.0 by Great Accomodations I am in Boone on business on a regular basis and always choose this hotel to stay at. Located within minutes of my destination; restaurants; shopping. Staff is always friendly and accomodate whatever my requests are. I travel alone and feel safe and secure. Will use this hotel on my future trips. June 1, 2014
Rated 4.0 out of 5.0 by Great location and staff Location, staff, and services are great. Room furniture and beds need updating. May 28, 2014
Rated 5.0 out of 5.0 by TDN Facilities were spacious and pleasing. Members of staff were always helpful and professional. A very nice experience! May 25, 2014
Rated 5.0 out of 5.0 by A Great Place Start Your Visit This property has an ideal location close to food and fuel. I spent most of my visit traveling the back roads and Blue Ridge Parkway while on vacation. At the end of the day the last thing I wanted was to put all my gear back on and ride to a restaurant. With dozens of good choices within walking distance the Holiday Inn was the perfect choice. The staff was friendly and helpful and the room was comfortable. Over all I was very happy with the way things turned out and I'm sure I'll be back. April 23, 2014
Rated 4.0 out of 5.0 by Great Staff My stay at the Holiday Inn Express in Boone was good except for the mattress which was like a marshmellow and the pillows were worn out. The hotel was very clean and the staff was very friendly and quick to help. April 15, 2014
Rated 5.0 out of 5.0 by Great property I travel a great deal and stay at a lot of hotels. I rate the Boone HIE up near the very top. Convenient location, clean, airy and a great staff. Definitely a great place to stay in Boone. April 3, 2014
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