Rated 4.2 out of 5 by 79
Rated 4.0 out of 5.0 by CAWM Clean and comfortable room
We stayed here for Parents Weekend at WKU. The room fit our needs. Walking directly from the hallway into the bathroom sink area is not my favorite Holiday Inn Express floor plan, but otherwise the room was fine. Nice feature to have both a refrigerator and a microwave. Lots of road construction in front of the hotel which made access a bit of a headache, but that shouldn't be held against the hotel.
September 25, 2013
Rated 4.0 out of 5.0 by bvbd Hotel Access
The hotel is very clean, the staff is friendly, and the rates are reasonable. However, due to road construction, access into and in particular, out of the hotel property is fair at best. While not the fault of the hotel, I rated it as a four versus a five.
September 22, 2013
Rated 5.0 out of 5.0 by Cris1105 Staff
Your Staff was very friendly and treated us like family.
September 19, 2013
Rated 5.0 out of 5.0 by yumaz06 Great staff
Excellent hotel, great breakfast. Newly remodeled.
September 11, 2013
Rated 5.0 out of 5.0 by ICWUCBob Outstanding service
In all candor staying at this facility was nothing less than fantastic! I only wish that I noted the names of the desk staff and the hotel's meeting room scheduling coordinator so that I could include my appreciation for their assistance and courtesies by personally identifying them. These individuals bent over backwards to accommodate the need for a meeting room on extremely short notice. There was nothing that these individuals would not do to ensure that my needs for a private location to interview witnesses was not met. The room in which I stayed was comfortable and a clean relaxing place to rest and sleep. That said, it was the hotel staff which was so very impressive. You could not walk past a hotel employee that did not greet you with a friendly greeting and a few words to ensure that I was comfortable. Kudos to all of the staff. Would not hesitate a minute to stay at this location again.
September 9, 2013
Rated 5.0 out of 5.0 by Nixon2 Great location! Clean facility. Great staff!
Great location. Clean facility. Great staff. Easy access to I-65 and Nashville, TN.
September 5, 2013
Rated 5.0 out of 5.0 by harley07 nice place
There was only one thing wrong they were working on the road right in front of the motel, every thing was as nice a place as I have been lately .
September 4, 2013
Rated 5.0 out of 5.0 by SpeedDiva85 Exceptional Service
My stay at the Holiday Inn Express was a great experience as usual! The staff - Nicole, Maggie and Abby - are always so friendly and courteous and so willing to help should my husband and I need anything. We love staying at this Holiday Inn Express. We always stay here every time we are in Bowling Green.
September 4, 2013
Rated 4.0 out of 5.0 by DrewA123 Clean, Quiet, New
After spending a day visiting friends in a horrifically crowded Jellystone campground (why do people call that camping) up the interstate on a very hot day, secluding ourselves in a quiet hotel room after showers was just the ticket. The warm, fresh cinnamon roles which we always enjoy for breakfast was the perfect finish to our stay.
September 4, 2013
Rated 3.0 out of 5.0 by Chyna Bus group loud but staff great
Stayed at this hotel Labor Day Weekend and their were two bus loads of school age kids that kept me up past 1AM.
I contacted the front desk the next morning because I had a small granddaughter in the room and could not leave. They said they would let the coach know.
Monday my husband called back to see what had been done and the Assistant manager credited 1 of the nights stay . We even got cut off on the phone and she did it a d sent us an email.
September 4, 2013
Rated 5.0 out of 5.0 by Perky47 Great place to stay
Had a great experience....clean room....comfortable bed. It was very quiet.... Conveniently located...staff quite friendly and helpful. Great coffee and breakfast....
September 3, 2013
Rated 5.0 out of 5.0 by 67Chevy Great place to stay!
After a long motorcycle trip nothing is better than a comfortable room with a clean shower and great air conditioning. Having the free breakfast is always a plus.
September 2, 2013
Rated 3.0 out of 5.0 by JGJG2 Nicely remodeled
Room (& hotel) was nicely remodeled. All furnishings looked great. Room temperature seemed good - not freezing, not hot. Fan was on continuous run. However - upon entry to room, there was a slight smell. Nothing awful, just a curious smell. When I took my shoes off & my feet touched carpet, it immediately felt damp. Not musty at all, just damp. Much worse was getting into bed. It felt VERY DAMP. Because it was late at night & we were tired, we chose to ignored the dampness.
Next morning upon checkout I mentioned this to staff at desk. They asked if the fan was on all night. I said yes, that it was on when we arrived & we didn't touch the air conditioning unit. I was told that there had been a big storm earlier the day before and the fan was pulling in moisture from the outside. They told me I should have turned the fan off. While all that may be true, I feel I should have been warned about the "workings" of the fan.
I mentioned we would be stopping again at the end of the week. Staff assured me I would get a different room! We decided to drive straight thru on the way home & canceled reservation.
While overall stay of single night was good, I was disappointed in the lack of comfort in the bed!
September 1, 2013
Rated 4.0 out of 5.0 Room and Comfort
I love the new decor of this updated hotel. It's absolutely gorgeous and a great value. One thing that makes the guest rooms difficult though, is that there is no wall seperation between the sink and the guest beds. Whoever is up first, which was and usually is me, (the Mom#, disturbs the rest of the room because I had to put the light on over the sink which lights up the entire room so I disturbed the other three members of the family. Even an accordian door there would help. Also, we got quite warm in the room because the A/C didn't run steadily enough. Otherwise, the beds were comfy, great TV and breakfast, #your cinnamon rolls are great!).
August 29, 2013
Rated 5.0 out of 5.0 by James1948 Bowling Green Stopover
This property was great on all accounts.
August 27, 2013
Rated 2.0 out of 5.0 by Sterp Over Priced
Way over priced....beds aren't very comfortable, small rooms, poor choices on breakfast and it wouldn't hurt to shampoo the carpets......smell pretty bad.
August 26, 2013
Rated 4.0 out of 5.0 Nice clean room
Nice large room, comfortable and clean. Easy access and places to eat and service vehicle close by. Would recommend
August 19, 2013
Rated 2.0 out of 5.0 by poppy1948 Poor beds
We stay at either Holiday Inn Express or Fairfield Inn only. We had a room with two standard size beds. We turned down the sheets on one of the beds and found what looked like blood stain (that had not been washed) and something that looked like a small (1/2 inch) piece of plastic or ???. So we slept in the other bed. Keep in mind that for some 30 years we have been staying at Holiday Inn Express's. This mattress was the worst I had ever had to sleep in in a Holiday Inn. It was hard around the edges and when you got in you rolled to the middle.
On the positive side the room and other areas of the hotel were very nice.
We will continue to stay in other Holiday Inn's but not this one.
August 17, 2013
Rated 5.0 out of 5.0 by hjj65 professional and courteous staff
Very pleased with the staff, facility and food. This is going to be
our stop whenever in the area. Highly recommend this HIExp to travellers. GREAT JOB!!!
August 15, 2013
Rated 5.0 out of 5.0 by 62slim62 Cleanest, nicest, newest looking Holiday Inn Express I've seen
This, by far, is one of the best Holiday Inn Express locations I've ever stayed in -- and I've stayed in a LOT over the years on family road trips. This is our hotel of choice and I've seen some really nice ones and some really bad ones....this was beautiful. I can't think of one negative thing to say. Every detail was perfect, the staff were friendly and helpful. Definitely a "must stay" if you're in the area.
August 14, 2013
Rated 5.0 out of 5.0 by cafj great hotel we returned the next weekend for another stay
Hotel service was very good. Hotel staff was welcoming and knowledgeable about the area. Location right off interstate, next to many chain restaurant and up the street from all the shopping you would want. We are very selective about the places we stay based on cleanliness, and if the property is taken care of. We found this property to be very satisfying. Enjoy your stay, you won't go wrong with this hotel.
August 11, 2013
Rated 3.0 out of 5.0 by Stormer Not my favorite HIX
Room was clean
Close to eating establishments
Long wait to check in
Very strong smoke smell in non-smoking hallway...the whole time
Pool is very small
No towels at pool
Drain did not work in shower/tub
August 9, 2013
Rated 2.0 out of 5.0 by OleMs53 Way too expensive
This Holiday Inn Express is the most expensive place we have stayed and gotten the least. The room was small and the price was really big. There was alot of noise and it was very hard to get in and out of the parking lot. Really bad value for what we got.
August 9, 2013
Rated 5.0 out of 5.0 by Jenny06 Clean room and friendly staff
The room was very clean, great breakfast, friendly staff and nice pool.
August 5, 2013
Rated 5.0 out of 5.0 by Corvettejv Great experience
This by far is the nicest Holiday Inn Express we have ever stayed in.
August 1, 2013
Rated 5.0 out of 5.0 by LeeFamily Only staying at Holiday Inn now
After doing a trip across the country and staying at three Holiday Inns (2 Express and one Inns and suites) our family will be staying only at Holiday Inns if we can help it. Thanks for the fitness centers (though small) and the friendly staff.
July 25, 2013
Rated 5.0 out of 5.0 by Kensgot5kidz Happy friendly staff
This had to be the best hotel I have ever stayed at. The house keepers and staff were happy and friendly which is a direct reflection on the manager. The hotel was remodeled June 2012, per an employee, and was still in immaculate condition. The breakfast was great! My next travel experience will definitely include Holiday Inn Express!
July 23, 2013
Rated 5.0 out of 5.0 by Trisha50 Excellent Staff and Nice Room
I was traveling with my elderly mother and her dog. The staff was wonderful, the room comfortable, and the breakfast delicious. I left a binder with important information in my room and the staff contacted me within a few hours of checkout to notify me. I received my information thanks to the manager. Our stay was so positive, I have booked a room for our return trip back east.
July 18, 2013
Rated 1.0 out of 5.0 by Andy78 Worst stay ever
We booked a room with 2 queen beds and a sleeper sofa, got there and they only have rooms with 2 double beds or 1 king with a sleeper sofa, not what I booked online. we had 5 people so we didn't sleep well in the room at all. The front desk person wasn't helpful at all, hallways smelt like stale cigarettes. not a pleasant stay at all
July 11, 2013
Rated 5.0 out of 5.0 by Bob952 Staff
The staff,was a great help in our stay,we will plan to come back here
July 3, 2013