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Rated 4.3 out of 5 by 152 reviewers.
Rated 3.0 out of 5.0 by Not too bad Not the worst nor the best HI Express I have ever stayed in. Started with a complicated check - in where I was told my wife should not be making reservations for me but they would make an exception. You would think having the same last name and address and confirmation number would be enough. Add this to being a Platinum member and I was a little confused. The beds and pillows were comfortable. The fitness room was kind of small. The breakfast was typical HI Express. December 11, 2014
Rated 5.0 out of 5.0 by Friendliness of staff The young lady at the front desk was very pleasant and most helpful in getting us transportation. December 11, 2014
Rated 5.0 out of 5.0 by Comfortable room and phenomenal service The hotel was easy to be found. The check-in process was expedite, fast. We were greeted by nice front desk staff. The room was very comfortable in all senses: bed, pillows, linen, temperature, cleanliness, view, bathroom cleanliness, good quality clean towels, etc. December 10, 2014
Rated 5.0 out of 5.0 by Back Again I have stayed at this property about 3 or 4 times. On my stay previous to this one the internet was so slow it was non existent! I completed a form telling the hotel of this issue and was surprised to receive a reply asking me to try them once again as they had upgraded their system. I did try and the performance of their internet connection was amazing which is great for someone trying to read and send emails along with reports. December 8, 2014
Rated 5.0 out of 5.0 by Great stay Nothing but great things to say about this hotel! Staff was over and above all expectations Room was spacious and clean, comfortable and well appointed. I rated breakfast as average as it is the standard hotel "hot" breakfast you find any of the chain hotel. Overall an excellent place to stay and I highly recommend it to any traveler. December 2, 2014
Rated 5.0 out of 5.0 by Great Service I stay here on business on a regular basis. This is a fairly new HIE and all rooms are very clean and comfortable. It is a bit of a drive to restaurants but never an issue. December 2, 2014
Rated 5.0 out of 5.0 by Great Service and Very Clean Not only was the staff here great and seemed very gracious to have me stay there, the hotel was impeccable. It seemed that every crevice was cleaned and ready for inspection. The bed was very comfortable and the room maintained a cool temperature which is my preference. It is very easy to get to from the 401, and there is tons of parking. The hotel is in a quiet location as well so there is not a lot of highway noise. December 2, 2014
Rated 2.0 out of 5.0 by Pricey Although not a bad hotel in terms of material condition, likely because it's new, the value is simply not there. Parking is a pain, elevators are slow and non responsive, the 'Great Room" is too small to accommodate the number of guests, the noise in the overall hotel was far too high. December 2, 2014
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