Rated 3.7 out of 5 by 41
Rated 4.0 out of 5.0 Over all stay good but.....
...two negatives the first not a biggy but annoying. I have stayed in hotels in every province in Canada from moderate to high end. Without a doubt this hotel had the slowest elevator service I've ever experienced. Like I said not a biggy but just a pain.
My second peeve is both annoying and affects my job. By far the slowest internet service (hard wired because wireless was not offered) I have ever experienced in a hotel over the last few years. This is a brand new hotel so not sure what's going on but the internet is a must have on the road for both personal and business related reasons. As an example I stayed in a remote small village inn in the centre of Sardinia this past summer and their internet was "super" fast. For me although the room, cleanliness, staff assistance etc was top notch I will not be staying at this location unless the internet service improves (dramatically!!!).
December 9, 2013
Rated 5.0 out of 5.0 by Kirsten123 Great Stay
After a delay with the closing of our home, we needed to find somewhere in Clarington that would accommodate our family and pets. After reading some unpleasant reviews online for other hotels in the area we came across very positive reviews for the Holiday Inn Express. We found the staff to be polite and helpful, and found the rooms to be clean and comfortable. Our kids enjoyed the pancake machine and swimming pool very much! The reception staff went above and beyond our expectations and went so far as finding room for our giant moving truck. Our stay at the Holiday Inn Express made a stressful weekend much more enjoyable than we would have hoped! Thanks very much to your wonderful staff!
November 27, 2013
Rated 5.0 out of 5.0 by Salserothunder Trip to Hotel Since September 25, 2013
Extremely courteous and respectful staff; i.e., kitchen, front desk, housekeeping and managers. The rooms that I've been assigned are clean and comfortable. Hotel location is very convienent. Front desk staffer (Haillee# in the evenings is very knowledgeable and helpful. Friendly kitchen staffer #Donna). Breakfast is adequate and sufficient for me.
November 23, 2013
Rated 5.0 out of 5.0 by Flyman69 Nice Hotel
No complaints with the hotel or staff at this hotel. The room was clean, as were the common areas of the hotel.
The only issue may be the availability of some of the warm items at breakfast. (when I went down, there was no bacon and/or sausages...so I just grabbed a coffee and juice and left)
November 18, 2013
Rated 1.0 out of 5.0 by DisappointedParent Team Bookings
I have to say that I was quite disappointed in our stay. When we travel as a team, it would be nice to be able to stay together. This past weekend, our novice team was dispersed amongst the four different floors. This was the first away tournament for our team, which should have been a time for more team bonding. A huge part of the tournament experience is the time that the children get to spend together while hanging out between games. This proved to be a difficult task seeing that we were not in close proximity to any of our teammates. Teams are a major revenue for hotels. I can say that I will look at other hotels before booking a team at the Holiday Inn again.
October 22, 2013
Rated 2.0 out of 5.0 by BusinessTraveler123456789 No Internet
I used this hotel for business travel, and I expect to have internet access in my room for work purposes. The wireless connection was not working. I was instructed by the front desk to use the ethernet connection. The ethernet connection was far too slow to use. I consider internet access a basic amenity for a business traveler. This hotel is relatively expensive compared to the other hotels in the area, and I will most likely choose a different hotel based on this experience. I simply am paying too much not to have internet.
October 21, 2013
Rated 3.0 out of 5.0 by cantremembermynickname computer connection
better than last time still not adequate. Stop advertising WIFI if your rooms don't have a decent connection.
Otherwise as usual good stay. Nice hotel Nice staff. good beds. Fair breakfast.
October 21, 2013
Rated 5.0 out of 5.0 by slygirl clean comfortable room
we got there at shift change and we were not given a hello or be with you in a moment - after the girl leaving for the day explain some things to the girl coming in we than were addressed - so I was thinking great going to be a great visit here. yet was pleased by the rest of the staff - we were always smiled at or said hello by the cleaning staff - are room was very clean and comfortable - breakfast was good - overall good stay -
October 19, 2013