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Rated 4.1 out of 5 by 105 reviewers.
Rated 3.0 out of 5.0 by NO POINTS Like the hotel and staff, but management is refusing to issue IHG rewards points stating that the IGH new policy does not issue for group rates. We have found that this is a hotel to hotel policy and we have been told by different hotel employees at different hotels that the points go to whomever books the rooms at a reduction in the amount of points they have to give... We do not seem have this issue at other properties with reward programs...Hopefully they will not change. September 18, 2014
Rated 5.0 out of 5.0 by very friendly and clean hotel Greeted right away and check in was easy. Room was ready and clean even though we were early. Hotel seemed full but was quiet.. Glad we made the choice. September 18, 2014
Rated 5.0 out of 5.0 by Nice Hotel Enjoyed teh stay, great staff, comfortable bed and enjoyed teh breakfast in the morning September 17, 2014
Rated 4.0 out of 5.0 by Service The front desk service was excellent.Breakfast room was airy,clean and the food was good. September 16, 2014
Rated 5.0 out of 5.0 by Excellent Service I truly enjoyed my stay in this hotel. I would recommend staying here if you are ever in Bowmanville. The breakfast menu was excellent. They offer the most variety of food when it comes to intercontinental breakfast. September 16, 2014
Rated 5.0 out of 5.0 by Friendly and Welcoming From the get go, on the phone, the staff at the hotel were very friendly and helpful. They knew what was needed. The only hiccup was something so simple. My sister, on check out, really wanted some water, as her son was thirsty. The previous night, the concierge had given her a bottle of water, on check out, she was told to use the vending machine. That incident detracted from the overall friendliness and helpfulness of the staff. September 16, 2014
Rated 5.0 out of 5.0 by Comfortable Bed We were greeted by a very friendly young lady working the front desk. She was very informative and covered all our needs and concerns. I would highly recommend this Hotel. Thanks for the great stay! September 16, 2014
Rated 4.0 out of 5.0 by Pleasant and comfortable Lovely room, very clean and comfortable. Staff were very pleasant, September 10, 2014
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