Rated 3.9 out of 5 by 159
Rated 5.0 out of 5.0 A huge THANK YOU to your housekeeping and front desk staff!
My family and I checked in very late and left very early so our time was short at your hotel but we were able to make it to the complimentary breakfast and I wanted to mention it was a great selection and makes the money worth the stay to have a clean room, comfortable bed and a variety like you had for breakfast. But most of all, the very most important part of our stay was that my daughter, who is 5years old and has, who she calls "Kitty" her stuffed kitty since she was 1. She left her "Kitty" in the room when we left. We returned home we realized that the kitty had been left. I called the front desk that night (I can not remember the guest services name) and she was genuinely concerned with what some would think is a none important issue. She said she would leave a note for the morning staff and would make sure that "Kitty" was looked for. I called back in the morning and Joe, the front desk customer service worker was aware of my issue and started to look for "Kitty". I know it took alot time out of his morning to do what he had to do and as well as your housekeeping to find, what is just a stuffed animal to them but they did! My daughter cried in excitement that her "Kitty" was ok and being mailed to her that day. So, even though we did not see any hotel workers during out stay since it was so short, in and out, they treated us over the phone as if we were regular visitors. The small things, like a little stuffed animal can really make an amazing impact on your hotel guests. Those employees that helped are wonderful, Thank you!!!
May 12, 2014
Rated 5.0 out of 5.0 by BlueSkyHigh Great Stay!
We stayed for two days and we really enjoyed our stay. The staff was very courteous, the breakfast was good, and the location was close to the beach/shops/restaurants. The room and hotel in general was clean and well maintained. The bed was comfortable and checking in/out was a smooth process.
April 29, 2014
Rated 4.0 out of 5.0 by aud12345 pleased
room was neat & clean. breakfast was good. staff helpful
April 29, 2014
Rated 5.0 out of 5.0 by sldavis56 Pleased
Last minute decision to visit Bradenton Fl and Anna Marie Island. We frequent Holiday Inn Express and have had over all good experiences with our stays so the first thing we did before going on our one day get away was look for a HI express in the area. Yea! there was one close to the island. As always the price was very economical. Upon our arrival we were greeted by a very friendly staff that was helpful with our questions about the area. The hotel was very neat and quiet. It has a lovely swimming pool and surrounding area. The breakfast was just as all other HI express, which has a verity of options. We would stay at this Holiday Inn Express again.
April 27, 2014
Rated 5.0 out of 5.0 by Kdahl54 Friendly, helpful staff and delicious breakfast!!
The facility is clean and comfortable. The staff is friendly and helpful. The location is great ~ close to many things that are important when on vacation. I have stayed there two years in a row and would recommend this Holiday Inn Express to anyone staying in Bradenton. I really enjoy the breakfast choices and nice eating area. I used the fitness center and sat out in the beautiful pool area. Great place for families too!
April 23, 2014
Rated 5.0 out of 5.0 by BB&DB Fantastic Staff
My wife and I stayed here for a short 5 day visit to get away from the horrible winter back home. The hotel is a close driving distance to beaches and excellent places to eat. I stay in many H.I.E. across the U.S. and found the staff at this location to be one of the nicest group I've ever come across. Thanks to all of you.
April 22, 2014
Rated 5.0 out of 5.0 by sandy & sandy Nice vacation stay
We came to Bradenton to visit friends on Anna Maria. This hotel is only a short drive to the beach. We enjoy the beach but swimming in a pool is preferred. The pool and hot tub is very cool surrounded by the hotel and tropical plants. Breakfast was great with many options including eggs and bacon or pancakes. If you come to Bradenton, this is an excellent choice.
April 14, 2014
Rated 5.0 out of 5.0 by KAnne Great location for Bradenton attractions
Whether you're in the area to visit an SCF campus, enjoy one of the many festivals, or spend a day at one of the local family-owned fruit groves, you will enjoy your evening's rest and relaxation on this property.
April 14, 2014
Rated 3.0 out of 5.0 by Bradton Is what it is
Couldn't get too comfortable on twin beds might look into
Queen beds. Also other holiday inns have microwaves and refrigerators in the rooms making for a better stay. Cleaning crew
Didn't come to clean room until around 3 pm and didn't speak any English.
April 9, 2014
Rated 5.0 out of 5.0 by morgen great customer service from Exceptional Staff
This hotel should have a 5star rating. Everything is close, ice. Restaurants, shopping and the beach. The linens were exceptional clean. The room was very clean. Staff at checkin, and throughout the entire day/night was extremely attentive. Only complaint was the sofa bed. But, in all honesty they should not be faulted for it------- they are awful everywhere. I really hope that the suggestion I gave the manager at this location will be followed through.
March 31, 2014
Rated 4.0 out of 5.0 by Rollo70 Overall Experience
Pros: The location of the hotel is great. The front desk staff were exceptional in every day. The maintenance staff were friendly. The breakfast was good and convenient. The lobby computer was an asset (although, the printer did not work). The pool area was clean. There was plenty of parking spaces. We liked the ice and vending machines on each floor.
Cons: We were disappointed with the attention to the room. One day, we did not get any bath towels (reported). Another day, we did not get enough soap/shampoo/lotion (reported). The telephone had constant static. The air conditioning unit had a "dripping" sound all night long; it was very annoying.
March 30, 2014
Rated 5.0 out of 5.0 by Tink973 Freindly, Staff and Service very warm abd inviting.
Want this opportunity to Thank You all for making my Father's 90th birthday the best. Special Thanks to Director of Sales for helping me book rooms for the guest that attened the party. Itwas a pleasure to of worked with her. She made all the stress of planning this event go so smooth. (J#, the front dest Supervisor always greeted us with a smile on her face. It has been a pleasure to have her greet us in the morning with a Good Morning! #A.) , who works at night at the front desk was alwayscheerful and always greeted the guest with a smile. Mona who spent many hours working to make sure everyone was enjoying their stay at the Holiday Inn Express and Suites. L.J the Office Manager was always there to help if you needed anything and greeted everyone with a smile and a Good Morning. The General Manager it was a pleasure to of been able to meet you on this trip. Thank You All for dedication, warm smiles and pleasant memories. Looking forward to planning another trip and stay at the Holiday Inn Express and Suites Brandenton West.
March 29, 2014
Rated 5.0 out of 5.0 by Rober Mississippi Our Stay - Even during Spring Break & Spring Baseball
If a place can be as efficient during this time of year, it's gotta be good - I'll stay here every time I'm in town.
March 26, 2014
Rated 3.0 out of 5.0 by Beeg Juan Great Staff
The staff overall was excellent however the facility itself is on the tired side.
March 20, 2014
Rated 1.0 out of 5.0 by JoeBusinessTraveler Sleepless Night, No Staff at Front Desk
This was a reward night I got for my fiance, who was in town to run a half marathon. She was given a 1st floor room with a pool view, problem being that the curtains in the room would not close all the way and people were able to see in the room as well as the light from the pool area coming through all night. Second issue being that there were parties going on all night and she was kept up all night by them. When calling the front desk to complain, nobody answered. When walking down to the front desk to complain, nobody was there. The next morning when she brought it to the attention of the front desk staff person, and subsequently asked that the points for the room be returned for the poor stay, she was told that they would not do this, and was not offered any form of apology or resolution. I stay at these hotels over 100 nights a year, maybe it is time I switch back to hilton honors if this is the level of customer service that can be expected when poor experiences are had at the Holiday Inn Express.
March 19, 2014
Rated 4.0 out of 5.0 by Eddie V Great Location, Awesome Staff and Well Maintained...
Holiday Inn Express West Bradenton
Location - Walking distance from Aldis, Movies, Restaurants (Italian ****Irish Pub) and Sports bar...
Minutes from the beach *****
Reasonably Priced ****
Staff - Truly accommodating, friendly *****
Breakfast - Variety and Hours ****
Free LA Fitness *****
Pool - Nicely situated, Clean with Jacuzzi *****
Room and Hotel Cleanliness *****
HDTV w/Comcast SportsNet *****
Funky Industrial Smell in one section of first floor *
Twin beds and comfort level **
Smokers area - seems like the smokes congregated on a bench located right next to the lobby entrance *
New beds - Need to move to the new hotel grade pillow top/foam technology
Designate a smoking area away from the lobby
More outside area seating
Utilize the front retention pond, by cutting an path and installing a small boardwalk to gazebo for sitting/smoking/coffee area...
March 18, 2014
Rated 2.0 out of 5.0 by Rafella Hotel smelled awful
I usually enjoy holiday inn express but this hotel was terrible. As soon as I walked in the lobby I smelled smoke. The room we were in smelled too . I couldn't even sleep because it was so bad.
March 12, 2014
Rated 5.0 out of 5.0 by rkn1234 Excellant stay
We travel frequently within Florida for soccer tournaments on the weekends. This was one of the nicest Holiday Inn Express locations we have stayed at. The breakfast was well done and although the first floor eating area is small, the second floor eating area is large and easily accommodated our team families in the mornings. The rooms were clean and very comfortable. The pool area was better then most with more of a resort like feel with tile flooring and modern layout.
Only improvement would be to have two queen size beds instead of double beds.
The location was excellant - just off the main street where there are many nice places to eat, and grocery stores, etc. No traffic noise and staff was friendly. We will definitely stay here again.
March 12, 2014
Rated 4.0 out of 5.0 by Lee14534 good hotel, no recycleables?
Found the stay at the hotel good, but did not understand why their is no outlet for recycleable trash provided - papers, plastic, cans. This hotel is not unique in this fact; I did not stay in any Florida hotel that had this service, appropriate for the 21st century. Kind of perplexing.
March 11, 2014
Rated 5.0 out of 5.0 by Soccer Dad Very pleasant stay, superb staff
Hotel was nice, location was convenient to local sports academy where my daughter had a soccer camp. My trip was not recognized in my rewards membership though. Mainly writing this review because the staff deserves it. From the front desk clerk, I believe her name was Jade, to the cleaning staff and a new trainee at the front desk they were all exceptionally good! There was not one worry while staying here and I would definitely stay here again. Thank you to the entire staff of employees, you are all excellent at what you do and you make sure the guest comes first!
March 10, 2014
Rated 1.0 out of 5.0 by Natalie6 Filthiest smokey hotel ever
We were assigned room 131 at first. My husband entered the room first and turned immediately back around and walked to the hall. It was overwhelming with a cigarette smell. Truthfully the entire hotel was nasty. The front desk staff happily moved us to room 331 which was slightly better but still very unpleasant . Overall the hotel needs a lot of deep cleaning, sanitizing and updating. We were rather uncomfortable at this property. We stayed at a nice holiday inn express the former week in dayton , TN and expected the Bradenton holiday inn to be just as good......oh well, it was pathetic.
March 8, 2014
Rated 4.0 out of 5.0 by Karl Heinz Gutes Hotel
Gutes Hotel, freundliche Mitarbeiter, gute Lage für Ausflüge
March 5, 2014
Rated 1.0 out of 5.0 by Could Not Sleep I hope to never stay here again.
Bed was very uncomfortable and saggy.
The walls are EXTREMELY thin.....heard entire conversations from my neighbors (sometimes after midnight) who seemed to be speaking in normal tones. Could mute my tv and perfectly hear the program from the tv in the next room. Was woken up by my neighbors music alarm clock at 6:00am.....and had to call the front desk to ask them to turn it off (I could hear every word of the song).
The interiors (all hallways and my room) had a terrible odor, mainly a smoking odor.
March 5, 2014
Rated 4.0 out of 5.0 by Peter 222 Extended Vacation
Booked in for two weeks, liked the Hotel so extended stay to four weeks and again to six weeks total. Friendly staff, good Wi-Fi, lovely breakfast, great location in a safe area.
Last year stayed at the Ramada Bradenton for two weeks and moved on, Ramada not in the same league.
March 4, 2014
Rated 2.0 out of 5.0 by bigrondud Not up to Par
I stay at Holliday Inn Expresses all the time. This one was not very good compared to what I am used to. The staff was confused about my booking even though I called before I arrived. The toilet continually ran until I jiggled the handle. The TV kept going in and out. The breakfast area was cramped and dingy. The hot water nozzle had crud built up on the end of it.
March 1, 2014
Rated 5.0 out of 5.0 by Weez2 Super stay!
We enjoyed our stay at this hotel and plan to return.
February 27, 2014
Rated 3.0 out of 5.0 by Kris222 Comfortable Room, Good Location, Need Better Service
Convenient location in West Bradenton. Our issues were two major ones: the responsiveness of management on our housekeeping issue and the second is that parts of the property were under repair for some water damage and even after the repairs were complete, the carpeted areas were not cleaned up by anyone, even through the next day. While Jade, one of the desk supervisors, was great, the staff did not follow through on her direction. We found on our second day, the next front desk person we tried to talk to just nodded and did nothing. So commitments were not met. Anyway, our conclusion is that the employees are great including the supervisors and housekeepers, but they are understaffed for how many people are staying there. Day 2 at breakfast was SO busy and there was not enough staff to replenish the breakfast items, Coffee ran out, eggs ran out etc.
February 26, 2014
Rated 4.0 out of 5.0 by Lotsatravel OK Place...
I found this place just average. It was clean even though there was some work being done. What I think really spoiled it for me was the condition of the room draperies which looked like they had a been rolled in a ball before installlation and the sheers were ragged. Neatness counts! Too bad.
The breakfast staff is to be commended for their attentiveness to keeping the food going during a RUSH of people.
February 26, 2014
Rated 4.0 out of 5.0 by lili0728 Staff was exceptionally courteous and friendly
We will definitely be back. Accomodations were comfortable
and clean. The hotel is close to many restaurants and the beach was a short distance.
The only thing we were disappointed with was there wasn't a refrigerator in our room. After checking in we found out they were only available in certain rooms.
February 25, 2014
Rated 2.0 out of 5.0 by Scottish Breakfast space really cramped for guests eating--some standing.
1. Left bedside lamp did not work, reported. Worked one night.
2. Shower curtain bar loose so center bar wasn't level so shower curtain kept coming to center causing water to drip out on both ends.
3. We wanted to be green environmentally so we hung up our bath towels first night. They were changed each day anyway.
4. Cups for bath drinking water were there initially but taken after the first day and not replaced even though we left a note requesting them.
5. Conditioner, body lotion, and shampoo were not replaced when low; we were there 7 days.
6. After 7 days breakfast menu was boring--no variety.
7. Liked Joe, desk clerk. People friendly.
8. Doors did not shut quietly; tried but not able to.
February 24, 2014