Rated 3.8 out of 5 by 81
Rated 3.0 out of 5.0 by Macker Even with a double confirmation, CONFIRM YOUR ROOM DAY OF ARRIVAL!!!
I flew in from London, ON to attend an IMG certification event to find that my reservation was apparently "not in the system" although I recieved double confirmation from the hotel via e-mail which I mentioned to the front desk concierge, it appears as though these really hold no merritt when it comes to the promise of a room. After much convincing, I was able to secure a room for the evening, however, I did end up in a smoking room after booking a non smoking reservation. The room itself was average and I have no complaints surrounding my stay from that aspect. As with any smoking room, it unfortunatley made the stay uncomfortable. In terms of proximity to IMG it was well situated so this was a plus. The hotel is definatley in need of upgrades in many area's and customer service didnt come with an easy smile. My recommendation would be to call prior to arrival....or possibly call three or four times to confirm that your reservation number holds some meaning.
February 1, 2013
Rated 5.0 out of 5.0 by cddior Best in the area
This is always my first choice when visiting the Sarasota/Bradenton area. Great location and the staff is excellent!
January 30, 2013
Rated 5.0 out of 5.0 by Solom265 Great Stay
Came down for the interement of my Mother's ashes which was not a happy occasion but your staff made the stay very comfortable for myself and my two daughters.
Thank you and your staff.
I always try to find a Holiday Inn Express when I have to stay out of town as I have always found them to be clean and comfortable.
January 27, 2013
Rated 4.0 out of 5.0 by Sammi Good service, great breakfast
Carpet was a little drab. Could use same brighting up of decor. Pool was nice but needed leaves cleaned out of it. Overall it was a good experince.
January 26, 2013
Rated 4.0 out of 5.0 by ctjb nice location
this hotel has a very nice breakfast for families. The rooms are clean. Nice to walk right out to the pool & the property is nicely kept, only disappointment is there were a lo of people smoking by the hot tub area.
January 23, 2013
Rated 2.0 out of 5.0 by Dispatch94 Stayed December 2012
My husband and I were visiting family in the Bradenton West area. We chose this hotel for the location. The staff was friendly enough but the hotel itself is showing wear and needs some cosmetic work at the least. The carpet throughout the business is worn out and the hot tub did not work any of the 6 nights we were here. We asked for an extra blanket and was given a VERY stained up comforter. I took it back to the desk and they apologized and said they were throwing it away but it should have NEVER been given out in the first place it did not make us feel very comfortable about how clean the rest of the stuff was. After the visit we got a brief survey about the hotel and did request someone from the hotel management cnotact us. To this date that has never happened.
January 19, 2013
Rated 4.0 out of 5.0 by marley32 Nice hotel to stay at if you have family in the area
This hotel is located right next to Publix which is convent for water, wine etc... It is also a short ride to the beach.
Our room was nice, clean and large with a mini fridge and doors to the pool area. We were very excited to have a hot tub, but it was broken for our entire stay (6 days).
Staff was very nice and helpful. The hotel and area around it felt safe.
January 2, 2013
Rated 3.0 out of 5.0 by Soccer Would not be first choice...at all, specifically for teams traveling.
We stayed in this hotel per the soccer tournament requirements. Room was adequate, property was well maintained with the exception of the green-water filled hot tub, (there is no way it could have met health regulations.) The pool was beautiful and breakfast was fine. In terms of having to stay there per the tournament rules: refrigerators were not available in every room--so keeping water cold for players was an issue, room service did not typically come until the late afternoon--which meant that the players did not have clean towels to shower with after playing, every day we had to ask for TP-tissue and/or shampoo---despite housekeeping having been there to service the room. I was lucky enough to get a fridge on day 3--only to find my room unlocked for the entire afternoon after delivery when we returned from a game. When I immemdiately mentioned that to the front desk, they 'were sorry, must have been an oversight.' Luckily nothing was stolen. There are no laundry facilities on the property, so keeping uniforms clean was an inconvenience--the nearest laundrymat was a few blocks away and not safe after dark. Our last night there, numerous kids #assuming players# running all over the facility until ~0100. When I called the desk at 0100 to ask for assistance in settling the noise down, no one answered the phone at the front desk---on 3 separate occasions of attempting to call. It seems as if no one is at the front reception desk at that hour despite the doors being unlocked to whom ever could wander in. We stay at many HIE's--on a regular basis--this one is by far the worst. Poorly managed and customer service at it's lowest. I will be contacting Anthony Travel as well---as no one should ever be required to stay at this hotel for a soccer tourney--it is NOT equipped for teams of any nature.
December 12, 2012
Rated 5.0 out of 5.0 by waverunner excellent staff
very nice welcome upon checking in
facilities above average even for an older unit
good breakfast with very accommodating staff
December 1, 2012
Rated 5.0 out of 5.0 by Zzz2 Nice stay @ this popular hotel
While it is difficult to find as it is tucked behind an Aldi supermarket off Cortez Rd, it is a very nice place to stay and is well maintained.
November 30, 2012
Rated 5.0 out of 5.0 by WORLDVACATIONER BEST BET IN BRADENTON
Have stayed at this property for three consecutive annual visits to the area. The location, just off Cortez Blvd. is ideal. It's just a 10 minute drive to Anna Maria Island and other nearby beaches and convenient to a variety of restaurants and shopping facilities. The rooms are very well appointed, clean, comfortable and equipped with refrigerators. The staff is what makes this property such a value. They are professional, know the area, are very helpful and could not be friendlier. They are a credit to the IHC chain of properties. In addition to a nice breakfast room with a wide variety of food, their pool is really a nice place to wind down and relax. All the above is offered at a price that is a real value in today's market. Have recommended this property to friends and family visiting the area.
November 24, 2012
Rated 2.0 out of 5.0 by FAMILYGUY TIME TO CLEAN UP YOUR ACT
The a/c did not work well, the room(232) was not clean. Bed skirt filthy, chair stained. I have stayed at this unit many times before. It is REALLY TIME FOR A FACE LIFT!
November 14, 2012
Rated 5.0 out of 5.0 by Johnny1 We would definitely stop at this Hotel again.
Clean, courteous, and caring... great stay! Food was hot and displayed well...we needed an accessable room, and if was very well set up.
October 24, 2012