Rated 4.4 out of 5 by 142
Rated 5.0 out of 5.0 by SGTJOHN20 VERY NICE EXPRIANCE
WOULD RECOMMEND STAYING AT THIS HOLIDAY INN SERVICES WERE GREAT
August 18, 2013
Rated 4.0 out of 5.0 by JMS2 Business Travel in Brandon
Excellent Front Desk Staff. Friendly and informative,
My room was well appointed, comfortable for work and rest.
Thanks! I will stay again soon!
August 14, 2013
Rated 5.0 out of 5.0 by PittsburghJohn61 Great Staff and Service
This became my home away from home for 5 weeks. First, the staff and service was excellent. Made me feel comfortable from the General Manager to Housekeepiong. The rooms were in excellent condition and always had a hot breakfast. This is one of the best overall hotel experiences I have ever had. I could not find one thing I would improve about this facility. Just moved to the Tampa/Brandon area with a new job and I will recommend the Brandon Holiday Express to all my family, friends and visiting business associates. Holiday Inn Management needs to use this as a model for their other locations. My Congratulations to the General Manager.
August 8, 2013
Rated 5.0 out of 5.0 by shortbus excellent staff, very friendly, exceptional rooms
This makes the fourth time of staying at this location and every time I have been very satisfied. The staff is great extra clean rooms
August 5, 2013
Rated 5.0 out of 5.0 by daniel1 great staff
as I had written a review a few weeks ago I stated that while trying to use the computed,that children were trying to play games,you could tell that they were just out of the pool,and I heard them say that they had to be outside so there mother could pick them up,I assumed they were children of staff, but after investigating found out they were just droped of by someone so they could use the pool for free
August 5, 2013
Rated 5.0 out of 5.0 by tealng87 nice staff
My husband and I stayed over our anniversary weekend. The staff was very nice and had knowledge of the area and helped us pick activities . Very clean hotel. Looking forward to staying in the future
August 3, 2013
Rated 4.0 out of 5.0 by daniel1 great staff
this is my 18th stay here at 3 to 4 nights per stay,staff has been great, however I noticed at one stay as I was trying to print a boarding pass at the business center,there were children trying to play games with the computers,they were not customers,they were children of the staff,they were waiting to be picked up,also at one visit teenagers were hanging around the lobby wearing jeans and no shirts, no class, I am not a prude I have grand children, but staff maybe should police area to maintain the good name of Holiday Inn , keep it to a higher standard like most of us want it to stay
July 23, 2013
Rated 5.0 out of 5.0 by Mac007 Always a home away from home
Staff and accomodations are the best, makes being away from home bearable.
July 23, 2013
Rated 5.0 out of 5.0 by RG64 Nice Hotel Great Value
Very Nice Lounge area with a view of the lake Room was very clean and comfortable, staff was very hospitable I highly recommend a visit Great Hotel Relaxing Amenities and Superb Value.
July 19, 2013
Rated 5.0 out of 5.0 by jumper82 Staff was very helpful
Margie at the Reception Desk was friendly and very helpful.
July 8, 2013
Rated 5.0 out of 5.0 by dumbdora great
Always enjoy my stays at HIExpress, that is why it is my hotel of choice when I am on the road. They have never disappointed me.
Tampa-Brandon stop was GREAT
July 2, 2013
Rated 5.0 out of 5.0 by AnneJ Nothing bad to say about this place!
This was truly one of the best hotel experiences we've had in awhile. The room was clean, the beds were comfy and the complimentary breakfast was complete with eggs and sausage! We would definitely stay here again!
June 9, 2013
Rated 5.0 out of 5.0 by palmcue what i expected
nice facilities, clean room, nice rest, responsive desk. what I expected
May 31, 2013
Rated 5.0 out of 5.0 by mnunezz comfortable room and good service
very satisfied, fitness center, pool, free breakfast, good environment
May 25, 2013
Rated 5.0 out of 5.0 by jeff66 Great stay
I stayed at this Holiday Inn Express for several days
and the staff friendleness and housekeeping was excellent.
They greet you when you come in and make you feel welcome.
The breakfast buffet is always tasty and fresh. I will stay here in the future and recommend it highly.
May 15, 2013
Rated 3.0 out of 5.0 by Sunshine228 Good stay..but I did not get my Priority Club points for my stay.
I asked the front desk girl Gabby twice to add my Priority Club number to my room and she never took care of it. I called the first time when I saw my bill under the door without my PC number on it and she said she would call me back - never did. So, at my 2pm check out i asked the same girl again and she said her password was not working so she would add it tomorrow when a manager came in. That never happened. I never got a call from her and never got my points for my 4 night stay. She should work on her follow through with customers. Other than that the stay was good. Housekeepers were very friendly and helpful. Breakfast was great!
May 4, 2013
Rated 5.0 out of 5.0 by Jeannette1stFloor Love this property and the staff
I've stayed at this property many times over the years; though more than one remodel. It's a great location with a nice view. The staff is wonderful and friendly but always professional. They recognize me when I walk through the door. I prefer the ground floor and 90% of the time they're able to put me in a ground floor room. Breakfast is always good and the staff is very helpful. Rooms are clean and fresh, beds are comfortable and if any little thing is wrong it is addressed rapidly.
I recently had a job change and I will no long travel to the Tampa area. I regret that I didn't get a chance to tell the staff goodbye as I consider many of them friends. I always felt that I was at home when I walked through their door.
May 1, 2013
Rated 4.0 out of 5.0 by lc31 Quiet, clean, comfortable room and convenient location
Our hotel room was quiet and clean. Bedding and linens were high quality and comfortable. Location was very convenient to shopping and restaurants, and not even far from downtown!
April 20, 2013
Rated 5.0 out of 5.0 by Twostep02 Great
This was a really good hotel , we had traveled from Va. to Tampa to catch our Cruise and it was so relaxing to have a comfortable place to stay the night , was really clean and within walking distance to Red Lobster , Olive Garden and a few others, The heated pool was great . We would give it a 10 .
April 16, 2013
Rated 5.0 out of 5.0 by Ninger Friendly front desk staff
The front desk was very friendly and the pool area was comfortable and private.
April 12, 2013
Rated 2.0 out of 5.0 by Arlene Pleasant Experience
We stay at this Holiday Inn once a year. It is just down the street from where I go to do my taxes. It is a very comfortable hotel, and we always enjoy staying there. There are lots of nice restaurants nearby and a huge shopping mall across the main highway nearby.
April 3, 2013
Rated 4.0 out of 5.0 by daniel1 beds are clean,location good close to shopping and food
staff has always been helpful,and friendly,managers are great
site will not let me give Excellent
April 2, 2013
Rated 1.0 out of 5.0 by DaveArmy Manager Never Called Back
After ten hours of driving, one would think that that might be able to take a nice shower in what is supposed to be a good hotel. Needless to say, the shower did not work. When I called downstairs to complain, the night manager told me that she could not leave her desk. When I explained to her that I was traveling with my elderly parents, only then did she bother to come up. She told me that there was nothing that she could do. I told her that was unacceptable. She then went back downstairs, and later, at 1 a.m. in the morning, I was woken up by a very discourteous plumber who fixed the problem. If you tell me there is nothing that can be done, why lie to me like that? Why do I have to insist you do your job? Obviously, something could be done since the hotel sent a plumber two hours later. Is it because, you don't want to be bothered to help guests. After lodging a complaint the next morning, I was told that there was no manager available. I explained that I would be leaving early the next day, left the staff my number and told them I was expecting to hear from the manager. A week later, I have yet to receive a call from the manager. This hotel does not care about its guests, does not care if you a priority award member and obviously does not care about handling complaints from guests. Holiday Inn should disassociate itself from this hotel.
March 31, 2013
Rated 2.0 out of 5.0 by willsnook RESTLESS
During my stay with my wife a locksmith contractor was replacing door locks on my floor and we couldn't get any sleep or rest during the day. At night the fire alarm system kept going off continiously and fire truck rolled in as well. Not much rest by the time morning came. Very tired for my next day of driving. Breakfast was very good.
March 24, 2013
Rated 5.0 out of 5.0 by daniel1 great location
staff is the best I have seen yet,offer food ,beer and wine once a week for all,warm friendly staff,(thumbs up) will be coming back next week for sure
March 13, 2013
Rated 5.0 out of 5.0 by Barb52 Beautiful hotel
Great place to stay. Clean, comfortable room and friendly staff.
March 10, 2013
Rated 4.0 out of 5.0 by thequi1ter Nice hotel, very small rooms, pleasant staff, nice fitness center
The fitness center in this HIE was one of the best I've seen. Modern, up-to-date treadmills with personal TV's and plenty of settings for various types of walking/running workout AND they allowed guests to set the fan to the ON position as well as control the temperature in the room - many have this covered/locked to guests. Made for a comfortable workout session. The treadmills overlook the pool area which is also nice.
The hotel is nicely laid out overlooking a small lake with a fountain just outside the back door with tables/chairs for sitting outside. However, it also overlooks I-75 and is nestled between some busy roads so sitting outside at the pool can be a noisy experience. Lot's of traffic, sirens and general road noise - but only on the outside. Apparently they have excellent insulation because once inside the hotel and the room it was completely quiet.
Last but not least, the room was so very small. It was a 'king' room as requested but it was also configured for handicapped use - but I'd be surprised if someone in a wheelchair could actually move around that tiny room. It was odd, because I've had handicapped rooms in other HIE's and they tended to be very spacious - not this one. Fortunately, we had to be there only one night - otherwise we'd have been tripping over one another if we unpacked anything. For the size of this room it shouldn't have a bed larger than a queen or perhaps even as a single room with a full-sized bed, but then they wouldn't be getting $140/night for it either. So, if I had to choose a hotel in this area, it would be the HIE because their hotels are consistently CLEAN, QUIET and COMFORTABLE. But I was really disappoinoted about the square footage of this particular room and next time would either try to find another HIE in the area or ask for a larger room.
March 6, 2013
Rated 5.0 out of 5.0 by SkiDad Great people, bed and location
Great bed with exceptional pillows. Good breakfast with a nice selection. The location is nice as the highway and many restaurants are nearby. The people that work at this hotel are great. Very personable and attentive.
February 20, 2013
Rated 5.0 out of 5.0 by SDBS44 Great stay - no problems
Great stay and courteous staff. Got stuck due to storm in NE and extended stay without problems.
February 14, 2013
Rated 2.0 out of 5.0 by kennyd Maid Service Poor
Stayed in suite. Monday, no towels. Tusday, no maid service (by 5:30), Weds, no coffee, Thursday, no soap and actually did not dispose of empty coffe cup but did dispose of my voucher for a free item at the snack bar.
February 8, 2013