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Rated 4.2 out of 5 by 132 reviewers.
Rated 4.0 out of 5.0 by Great rooms/facilities but poor hot breakfast options Rooms and service excellent, but poor choice and quality of hot food at breakfast and evening meals ok but small portions for money. August 4, 2014
Rated 5.0 out of 5.0 by excellent Fan hotel. Only stayed one night but during our stay all the staff were very friendly and couldn't do enough to help. Everything was clean and tidy, would definitely recommend! August 1, 2014
Rated 5.0 out of 5.0 by Helpful and friendly staff Staff were very welcoming and accommodating, and made our stay very pleasant. We would certainly stay here again. July 30, 2014
Rated 5.0 out of 5.0 by good value for money bar lounge area did not look very inviting to spend an evening in, it looked a bit bare, not like a pub/bar. but the room was excellent. the big advantage of the holiday inn is that i know exactly what i will get and that the standard will be the same at all hotels July 29, 2014
Rated 4.0 out of 5.0 by Good quality and excellent value service I enjoyed the free internet, the complimentary toothbrush, the room service. Staff friendly and helpful. Room was comfortable and nicely decorated, would highly recommend. July 29, 2014
Rated 5.0 out of 5.0 by Bed collapse!! The Hotel was generally of high standard but we must have been given the room to act as quality control assessors!! On leaning against the bed it collapsed!!! Before completing two showers the shower gel ran out. There was evidence of someone having smoked in the room. On the plus side, the hotel staff acknowledged all the failings. Do not let our experiences put you off!! July 28, 2014
Rated 4.0 out of 5.0 by comfortable room problem with TV was rectified quickly, only downside was basic breakfast, July 26, 2014
Rated 4.0 out of 5.0 by clean comfortable and good service I found the air conditioning difficult to set at a cool enough temp during the very warm weather but the staff were nice and overall the stay was pleasant July 26, 2014
Rated 5.0 out of 5.0 by Clean and fresh. It was very easy to book on-line. The price was very reasonable and included breakfast. The price quoted on-line was the total amount that we paid. No hidden extras. All of the staff were friendly and helpful. July 24, 2014
Rated 5.0 out of 5.0 by well done excellent - the rooms were perfect for an overnight stay July 24, 2014
Rated 4.0 out of 5.0 by Decent hotel, with friendly sleeping neighbours! The hotel stay itself was brief, but situated very well in Burnley, merely 5 - 10 minutes away and linking directly to the canal path which was very convenient if you needed to nip into town. Staff were friendly if a little per-occupied by their surrounding technology! The room itself was lovely, well set up, bathroom was very swish, however little features like changing bins would have made this a better experience. Plus when I returned to the hotel after dark I couldn't help but be destracted by the new Spider friends I made who were scurrying around all night, not the best ingredient to a good nights sleep! The room itself was fantastic on the first floor, got a brilliant sleep and had no issues with early morning cleaners. The breakfast choices were of a high standard and felt no issues checking out. All in all a better than average stay! July 23, 2014
Rated 4.0 out of 5.0 Holiday Express at Burnley. Very good hotel ,and helpful staff. Food choice a bit limited but the choices available Are good. July 20, 2014
Rated 5.0 out of 5.0 by good accommodation and pleasnt, efficient staff. When one arrives one finds a very adequate car park, check in is smooth and efficient. Rooms, including shower room, are a good size and well equipped EXCEPT this is a "no face flannel" hotel - very poor. The staff are very nice and have a good local knowledge of restaurants etc.. Breakfast is as described to you on the web-site and on literature in rooms. Not top notch but perfectly good. The young lady on duty in the breakfast room was exceptionally pleasant and helpful. July 15, 2014
Rated 4.0 out of 5.0 by Staying on Business? Just off junction 10 M65. Two minutes from motorway and does what it says on the tin. Fairly quiet, comfortable, breakfast, priced ok for the UK. Let's face it, all hotels are overpriced in the UK. July 12, 2014
Rated 5.0 out of 5.0 by Very friendly helpful staff Excellent price for our stay, friendly helpful check in. Main bed in the room very comfortable, but the second bed (bed settee) was less so. Breakfast had a good choice, but no bacon! July 9, 2014
Rated 5.0 out of 5.0 by Lovely hotel, friendly staff I was made to feel very welcome during my stay. The hotel is in a great location with a really nice view across the hills and the town. The facilities are very good and the rooms are very clean and comfortable. I would definitely recommend this hotel. June 28, 2014
Rated 5.0 out of 5.0 by A modern well functioning hotel An excellent place for overnight stop. Full facilities on site and an acceptable standard of breakfast with lots of choice. June 26, 2014
Rated 5.0 out of 5.0 by great service my Husband and i stayed for two nights in June. Our stay was very enjoyable. the staff were very friendly and seemed happy at their at work,The room was very clean and pleasant to be in. We will be in the area again in September and will certainly book with you again June 26, 2014
Rated 5.0 out of 5.0 by Great staff, great service I was on an overnight drive and was feeling tired so at the last minute booked a room over the phone, and arrived 30minutes later. I was warned over the phone that there may be a delay with the booking details getting to the hotel as i had booked with a booking clerk in the US, and yes there was a slight delay, but my expectations had already been managed fantastically. The staff were polite, courteous, helpful and attentive, and i could not have asked for better. The hotel was clean, tidy and welcoming and if this is the standard you set then i would happily stay with you or any other Holiday Inn Express in the future. June 26, 2014
Rated 5.0 out of 5.0 by Great value for money - comfortable stay. We only stayed one night at the Holiday Inn as we were visiting friends nearby for a family party. We had everything here that we wanted and would recommend to anyone staying in that area. June 25, 2014
Rated 4.0 out of 5.0 by Nice stay shame about the staff hotel was lovely but shame about the miserable staff, they need happy to help badges to remind them...... June 22, 2014
Rated 3.0 out of 5.0 by Lovely decor really nice room for the price, spacious and nicely decorated. i liked the blue lights in th bathroom June 19, 2014
Rated 1.0 out of 5.0 by Awful Food Food missing from my starter, was told sorry the chef forgot rather than taking the plate back and adding what was missing. Two main courses sent back because the food was dried up,. June 19, 2014
Rated 5.0 out of 5.0 Excellent I recommend to stay as the staff and the hotel are very good June 17, 2014
Rated 4.0 out of 5.0 by Nice hotel for business Had a lovely greeting from the reception team, room was clean and quiet. The downside was the breakfast, not really enough choice and what was there hadn't been replenished and didn't really notice any staff, that aside a nice hotel. June 12, 2014
Rated 5.0 out of 5.0 by A Hidden Gem Easy Access from motorway, followed by caring, efficient check-in and bar service. Room was spotless, clearly a lot of attention to housekeeping and cleanliness here. A choice of pillows on the very comfortable bed. Slept better than I do at home. June 11, 2014
Rated 5.0 out of 5.0 by excellent staff Excellent stay staff extremely helpful. only blot is that the outside decking not accesible for wheelchair users June 9, 2014
Rated 5.0 out of 5.0 by steve thought the staff very helpfull,nothing to much trouble will definatly stay again,nice location to get to the likes of blackpool (if that floats your boat!), lakes easy to get to,shopping in surrounding area good,overall we find it suits our short break needs ,as you can go out for the day and as long as you are back at a reasonable time you can still order food June 9, 2014
Rated 5.0 out of 5.0 by Value for money I loved it. It was worth the money. What i expected. Modern fittings. Clean and tidy June 3, 2014
Rated 4.0 out of 5.0 by Great Hotel Great Hotel, good central location. Polite, friendly and helpful staff. May 20, 2014
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