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Rated 4.3 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by Another HIE Nothing special, other than the usual high standard expected at HIE. Did not use dining facilities as time did not permit. October 11, 2015
Rated 4.0 out of 5.0 by Quality Hotel marred by poor Dinner My expectations of a hotel are that it be comfortable, warm and have the facilities I need for an overnight stay when away on business. Generally this hotel, as most Holiday Inns, met these requirements. However, I prefer to eat at the hotel when on my own but the quality and price of the meals here will not encourage me to do so again. This is an inconvenience. October 8, 2015
Rated 5.0 out of 5.0 by Great stay Fanfastic stay. Staff helpful, welcoming and efficient. Rooms good quality and spacious. October 2, 2015
Rated 5.0 out of 5.0 by STAY AT hOLIDAY INN AT BURNLEY This holiday express is to us (my wife and myself) one of our favorate places to stay in this area. September 29, 2015
Rated 5.0 out of 5.0 by GREAT STAFF another excellent stay at this Holiday Inn Express in Burnley. close to the town centre and the motorway making it ideal for a few days away.the staff at this hotel set a great example of how service should be.very friendly and helpful unlike some places I've stayed at.i have no trouble recommending this Holiday Inn to anyone. September 28, 2015
Rated 4.0 out of 5.0 by An improvement on last visit- what more can you say! I have stayed at this hotel quite a few times, through location rather than desire, and I have seen a slow but steady increase in general standards here. The lunch/dinner food is still average, unimaginative and not particularly tasty, but it is served quickly and with friendly service. But in the last 12 months or so I think the menu has stayed the same. Rooms are clean & tidy, if basic and uninspiring, though adequate for an overnight stay. You can get snacks and drinks from reception area and there's a free newspaper available. Any issue is dealt with promptly and without fuss and check-in/out is polite and friendly. I would like to see more imagination, bravery and variation in the menu and would like to see a full overhaul of the breakfast offering, which is poor. Food left in metal trays for long periods, scrambled eggs that are dried up and taste of powdered egg, watery juices and just a tired, bland offering is poor. However, this is an 'Express' where breakfast is more a bonus than something the chain hangs its hat on. But I had a quiet, safe, relaxed and stress-free stay. Appreciate all the efforts of all the staff there. September 28, 2015
Rated 5.0 out of 5.0 by Modern and relaxing I have stayed at the holiday Inn in Burnley twice and on both occasions really enjoyed my stay. Staff are extremely friendly and helpful always accommodating. I love the modern rooms and especially the bathrooms. I have nothing negative to say about my stay here. I will recommend this hotel to anyone. September 27, 2015
Rated 5.0 out of 5.0 by Friendly helpful staff good food Great to have a restaurant on site, staff very helpful and friendly, only problem with most holiday express hotels is the uncomfortable beds, mattresses not firm enough. September 19, 2015
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