Rated 5.0 out of 5.0 by afh62 Very clean, comfortable
We've stayed at this location going to and returning from Florida for the past 4 years. The staff has always gone above and beyond to meet our needs. The hotel is very clean and convenient for us. We are Priority Club members and are always been acknowledged as such. My kids love the "goody box".
April 8, 2013
Rated 4.0 out of 5.0 by traveltired22 Good Stay
We enjoyed our night in Byron. Nice seafood restaurant near-by.
April 6, 2013
Rated 1.0 out of 5.0 by bks110296 Room Cancelled
I booked this room a week in advance and arrived at 12:30am after traveling for 10 1/2 hours with my 9 and 6 yr old. When I got there the desk person seemed nervous when I attempted to check in and then I found out why they had given my room away and were fully booked. They said they called my home phone but I was on the road and did not leave a message and I know this because when I have a message on my home phone I get an email alert with the phone message. Fortunately a nice woman who overheard my situation offered to give me her room as she was close enough to her final destination to drive straight thru. Needless to say I was very upset and my daughter was crying as she just wanted to go to bed and be out of the car. Without the kindness of strangers I don't know what I would have done. Being a Gold member I expected a lot more.
April 4, 2013
Rated 4.0 out of 5.0 by Duane11 Great service
Stayed here on our way back from Daytona.Front desk personnel was very helpful and room was clean and comfortable. Will stay there again. Thanks, Duane
March 7, 2013
Rated 5.0 out of 5.0 by mcdarby7 Great Accommodations
The staff was pleasant, the room was what I expected and the rate was well worth the value.
February 27, 2013
Rated 5.0 out of 5.0 by 5307 Great staff very accommodating, Clean rooms, near restaurants
I have stayed at this facility on more than one occasion.
The staff is courteous and acknowledges the guests.
The associates address each guest with yes sir, yes mam.
If one participants in the Holiday Inn frequent guest program the check-in associate does everything in their ability to upgrade your room.
The breakfast dining area is tended by the sweetest person.
She is just great. I can't say enough about her out going demeanor and genuine upbeat attitude.
February 24, 2013
Rated 4.0 out of 5.0 by Golfmomatcomcast Nice safe clean one ight stay for the tired driver!
Veronica was so sweet when I booked the stay! She greeted my family upon their arrival and really welcomed them!
January 28, 2013
Rated 2.0 out of 5.0 Need an overall
Despite recent renovations this hotel feels old and dated. We use Holiday Inns on our trips back and forth from Barrie Canada to Florida. This hotel is one we will avoid on our trip home.
January 25, 2013
Rated 4.0 out of 5.0 by RussGC Would Be Better than Average Except....
Nice size room, and bath. Breakfast was average, not much selection. Only real critizism is the mattress and pillows. The mattresses, in our room anyway, definitley had seen better days. Soft and sagging in the middle. We appreciate the selection of firm and soft pillows but they also needed replacement.
January 15, 2013
Rated 2.0 out of 5.0 by DarrylW HIE Byron GA going down hill
Several years ago my wife and I found this hotel. We loved returning a couple times every year. This will be the last time we will staying here.
1) The beds were VERY POOR - sunk into the middle while the edges were high and cut into the back of your legs.
2) The breakfast bar was short of what HIE is capable of. The cinnamon rolls were not even the HIE rolls. The staff replaced them with another type.
3) Never greeted as Priority Member
4) Front Desk folds the laundry on the front desk
5) Breakfast starts at 6:00am and staff doesn't show until 6:00am to start preparing it.
January 14, 2013
Rated 4.0 out of 5.0 by Lawsom Wonderful Service
We were greeted as Priority Members. Everyone was friendly. The rooms were clean. The breakfast and associated staff were excellent.
January 7, 2013
Rated 3.0 out of 5.0 by jediWarrior fair to average
not a bad hotel just an average one. staff is friendly enough.
December 29, 2012
Rated 2.0 out of 5.0 by amcook Lost reservation
We arrived late evening with two grandchildren, one boy and one girl. The hotel had given our reservation to another customer. We had reserved a double queen room. We were given a single king. Where did they expect us to put two kids? The manager brought up one roll-away bed, but we had to put our grandson on the chair and ottoman to sleep. Poor managment.
October 18, 2012
Rated 4.0 out of 5.0 by Bwm7274 Need for a longer breakfast time on weekends
Please add a longer breakfast time on weekends - until 11:00, instead of 10:00.
October 18, 2012