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Rated 3.9 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Michael, the manager, takes care of our hotel rooms every year for a family reunion. He a great guy, runs an efficient hotel. Rooms get cleaned early. Staff is very nice, breakfast is great. Very clean hotel. Can't say enough good things. July 22, 2014
Rated 3.0 out of 5.0 by Nice but nothing extraordinary This is a nice hotel as many Holiday Inn Express hotels are but seemed a little overpriced. The staff was friendly and the place clean and not dated. July 16, 2014
Rated 1.0 out of 5.0 by Not interested in customer service We are a large family and booked 2 rooms. When we checked in the check in staff needed a charisma bypass. It was not a welcoming check in. Our rooms were located by the pool which was supposed to be closed at 10pm. On the second night there was a family reunion which went on partying by the pool until past 11.45pm, then continued to party in the room above us until after 1.45am when I informed reception. Upon check out I asked for a refund for last nights stay but was only offered a $100 credit for a room costing over $300 they did not care and the manager did not even come out of the office to discuss the issue. We are touring the west coast and staying in IHP hotels for the complete stay spending over $10,000 now i will be changing to a new hotel chain. July 13, 2014
Rated 5.0 out of 5.0 by Wonderful Remodel I stayed here with my family and we all loved it. The setting is beautiful with outdoor seating for breakfast and great landscaping. All the staff are friendly and helpful. We will definitely return the next time we visit Santa Barbara. July 12, 2014
Rated 3.0 out of 5.0 by Great location and family friendly If you stay here be sure to request room in middle of hall and not near stairwell because the door slams shut. And request room on the opposite side of Carpenteria Street due to the road traffic. we got no sleep the first night. The second night we slept better because we used earplugs. The bed was very uncomfortable. Hotel is right down street from a wonderful quaint shopping area and many great restaurants.The entire area and city is great. July 11, 2014
Rated 5.0 out of 5.0 by 床铺舒适 整體評價不錯,早餐時間如果可以再延長會更好.客房舒適度整體評價不錯,電視節目方面如果可以多增加中文頻道會更好. July 10, 2014
Rated 5.0 out of 5.0 by Enjoyable stay! We stay at this inn at least once a year when we go to Carpinteria for Rods and Roses. Our stay has always been a very pleasant experience, and this year was no exception. Though the hotel has always been very well kept and clean, we noticed a number of upgrades this year. Very nice!! July 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean room The bed was really comfortable and got a really good night sleep. The room was very clean. Also loved the refrigerator and microwave. I am a tea drinker and usually will not use the coffee maker because it always has the lingering coffee taste in a cup of tea. The microwave allowed me to heat my water for a nice cup of tea in the morning. :) July 8, 2014
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