Rated 3.9 out of 5 by 84
Rated 3.0 out of 5.0 by Charliekinca Nice but nothing extraordinary
This is a nice hotel as many Holiday Inn Express hotels are but seemed a little overpriced. The staff was friendly and the place clean and not dated.
July 16, 2014
Rated 1.0 out of 5.0 by Dbisnas Not interested in customer service
We are a large family and booked 2 rooms. When we checked in the check in staff needed a charisma bypass. It was not a welcoming check in.
Our rooms were located by the pool which was supposed to be closed at 10pm. On the second night there was a family reunion which went on partying by the pool until past 11.45pm, then continued to party in the room above us until after 1.45am when I informed reception.
Upon check out I asked for a refund for last nights stay but was only offered a $100 credit for a room costing over $300 they did not care and the manager did not even come out of the office to discuss the issue.
We are touring the west coast and staying in IHP hotels for the complete stay spending over $10,000 now i will be changing to a new hotel chain.
July 13, 2014
Rated 5.0 out of 5.0 by LuvTwoTravel Wonderful Remodel
I stayed here with my family and we all loved it. The setting is beautiful with outdoor seating for breakfast and great landscaping. All the staff are friendly and helpful. We will definitely return the next time we visit Santa Barbara.
July 12, 2014
Rated 3.0 out of 5.0 by Systane3 Great location and family friendly
If you stay here be sure to request room in middle of hall and not near stairwell because the door slams shut. And request room on the opposite side of Carpenteria Street due to the road traffic. we got no sleep the first night. The second night we slept better because we used earplugs. The bed was very uncomfortable. Hotel is right down street from a wonderful quaint shopping area and many great restaurants.The entire area and city is great.
July 11, 2014
Rated 5.0 out of 5.0 by jamesmp 床铺舒适
July 10, 2014
Rated 5.0 out of 5.0 by elizaQH Enjoyable stay!
We stay at this inn at least once a year when we go to Carpinteria for Rods and Roses. Our stay has always been a very pleasant experience, and this year was no exception. Though the hotel has always been very well kept and clean, we noticed a number of upgrades this year. Very nice!!
July 9, 2014
Rated 5.0 out of 5.0 by Wandering Traveler Comfortable bed and clean room
The bed was really comfortable and got a really good night sleep. The room was very clean. Also loved the refrigerator and microwave. I am a tea drinker and usually will not use the coffee maker because it always has the lingering coffee taste in a cup of tea. The microwave allowed me to heat my water for a nice cup of tea in the morning. :)
July 8, 2014
Rated 4.0 out of 5.0 by CinnamonOreo Comfortable bed and great breakfast, lot's of choices.
This is a nice clean facility. Recently renovated. They are still having some minor electrical issues. The rooms are big, comfortable and modern. Makes you feel very comfortable. The breakfast is included which makes this a great value, especially if you have kids, which I do. The breakfast is good and they give you lots of choices. The pool is a bit small and they could use a few more chairs.
I would stay here again and recommend it to my friends.
July 3, 2014