Rated 4.0 out of 5.0 by tomtomtom Good service
Thank you very much.
It is confortable stay at your hotel.
May 1, 2013
Rated 5.0 out of 5.0 by MattfromLA Surprisingly Nice
I was quite leery of staying at a Holiday Inn Express. I'll admit I can be a bit prissy when it comes to where to stay. And I must say it was a surprisingly nice experience. Clean room with lots of smaller amenities. Great value. A far cry from the holiday inn's from the day's of yore. I would absolutely stay there again.
April 28, 2013
Rated 4.0 out of 5.0 by yoopihiho great service
overall we had excellent experience,
just didn't understand why we should pay extra 20$ for a bed that was already there....
April 26, 2013
Rated 5.0 out of 5.0 by DRB1 Great experience, comfort and value
Multiple things good about this hotel:
Close to Santa Barbara and the ocean
You don't need a 2 night minimum on weekends
Upscale rooms, beds and overall look
Such a great place and value near Santa Barbara. Great Staff!
April 12, 2013
Rated 1.0 out of 5.0 by DanT2013 Unacceptable bathroom fan noise
In Room 141 when we turned on the bathroom light the fan made a terrible grating noise. The loudness of this noise was exceeded only by the screeching when the light and fan were turned off. Unacceptable for the price.
March 22, 2013
Rated 4.0 out of 5.0 by lkern Location
Located just a block from a beautiful walk along the bluff.
March 7, 2013
Rated 5.0 out of 5.0 by EricL Convenient and quiet.
This was a very comfortable hotel and so easy to get to. I look forward to staying here again.
I wish they had some weight equipment at this location. The only exercise equipment was a couple of treadmills.
The fridge froze everything I bought at the store (veggies, yogurt, beer). There was no way to turn it down so I unplugged it.
I think the Holiday Inn needs to improve on breakfast selection as there is always only an alternate between scrambled eggs and an egg and "cheese" omlette. Also, their coffee leaves much to be desired.
February 15, 2013
Rated 1.0 out of 5.0 by SunnyDays13 Worse stay ever...
My first couple minutes in the lobby set the tone for the entire trip. During check in, the guy could not find my reservation. After ten minutes of checking files and conferring with the other guy at the desk, he realized I was already checked in. Apparently, the person who checked in a few hours before me had a similar name as mine. Our first names are identical; however, the last names are not close. No big deal. they eventually got it corrected.
Breakfast is nothing to cheer about. The is bacon is always burnt and brittle (it is better used for a salad topping). Sausage patties are swimming in a pool of grease in the warming pan. No variety of available fruit. An apple would not hurt. Still not too big of a deal. I do not eat breakfast everyday.
This next problem should not have lasted my entire stay without it being addressed. The desk chair in the room was broken. The spring that allows the chair to rise is missing. I'm a fairly tall guy and do like sitting at a desk where my chin is just a couple inche from the table top. Heck, the coffee table top was higher than the broken chair.
The morning after checking in, I bought this to the attention of the lady at the front desk. She made a note to have it addressed. I thought it was a simple fix. Swap chairs from a room that is not occupied. A couple days later I made the same request. Again the lady jotted a note. I asked twice more during my stay to have the chair replace with the same results...nothing happened. Not even a reason why they have not taken any action. This is totally unsatisfactory for such a simple problem
February 6, 2013