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Rated 4.5 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Holiday stay Great time and stay to visit family that was close. Pancake machine only was running a few days. December 1, 2014
Rated 4.0 out of 5.0 by Noisy Standard fair for HIE, nothing special but nothing terrible either. Would stay there again if nothing is available down the street. Had noisy neighbors, leave it at home, the rest of the world doesn't care about your money issues. Upgrade Heating/Air conditioning units it sounds like a jet taking off when they start. November 24, 2014
Rated 4.0 out of 5.0 by Good Breakfast Everything was great. Nice room, nice breakfast, nice bathroom. The only complaints which affected sleep was the heater/ac was noisy when it came on at night, which was often. Also, it rained at night and I could hear the rain from the roof hitting something outside which was noiser that normal for rain. November 24, 2014
Rated 5.0 out of 5.0 by Good Service Hotel was clean and close to the Carson Hospital, and was given a special rate going to the hospital. November 23, 2014
Rated 5.0 out of 5.0 by Great stay Will be staying at this facility again in the future November 22, 2014
Rated 5.0 out of 5.0 by great service and comfort Would stay here again - very comfortable and clean November 18, 2014
Rated 5.0 out of 5.0 by Great service and nice facility We found our stay at this Holiday Inn Express very comfortable and convenient. We stayed in Carson City for our son's State Championship Swim Meet and were able to get a great deal to stay here. Both the evening staff and the daytime staff were quite accommodating to our needs, helping with finding food late at night in the area, and allowing our 16-year-old son to stay in the lobby most of the day with Internet and TV access on our checkout day as we finished our swim meet. It was a little busy in the pool/hot tub since there were a lot of kids in the hotel due to the swim meet and a soccer event in the area, but luckily the hot tub was mostly kid-free by 9:00 PM. My only criticisms were that the side door didn't always latch correctly, allowing people without a card key access (creating a potential safety issue), and there didn't appear to be an exhaust fan in the bathroom. Otherwise, the facilities were in excellent shape, we had a nice size refrigerator and a decent microwave in our room, and plenty of pillows for our beds. November 16, 2014
Rated 4.0 out of 5.0 by Great Hotel- No Credit Card Controls Hotel was great. BUT I was charged over $300 after my stay and they dont know why how and wont look into it for me and no manager will return my call. In todays world with the issues in Credit Card security I would find it important for a hotel to be able to look up credit card charges and when there is an issue they should look into it and follow up with the customer. I have now been forced to pay the charge to protect my credit and also issue a Chargeback with my bank to seek reimbursement. November 16, 2014
Rated 5.0 out of 5.0 by GM Jesse is great He really cares and went out of his way to communicate with me about my visit - I'm a platinum ambassador member so appreciated the extra care. The hotel is a great HIE and I enjoyed my visit. November 16, 2014
Rated 5.0 out of 5.0 by always friendly staff. I like this hotel...stay here often...they remember me...(unless the staff member is new!) ...if I need something they usually are able to help... November 13, 2014
Rated 5.0 out of 5.0 by Nice Stay Great hotel in Carson City, little out of the way from down town but cab cost lest than $15.00. November 13, 2014
Rated 5.0 out of 5.0 by Carson trip This hotel is worth the price. There are "cheaper" hotels but for a few dollars more, you can have the quality you deserve and a nice breakfast as well as have useful amenities such as the Internet, the gym and the pool. This property is well worth the money and a great bargin for us that travel so much. November 12, 2014
Rated 5.0 out of 5.0 by Carson City I checked in about 4 am and was still greeting with respect. November 9, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service everything was just fine and we had a great visit and Nevada Day November 6, 2014
Rated 4.0 out of 5.0 by Stricklands Nice staff good area. Welcoming and cookies were great. Easy to find. Was clean and welcoming. We would stay again. Wish you could have nicer rooms when you have a dog. Plenty of area to walk the dogs. November 5, 2014
Rated 5.0 out of 5.0 by Comfortable and quite and convenient It is very comfortable here, convenient for our work on our rental. Like that the breakfast is there, but on days that they mix the eggs, sausage or ham together, Not everyone likes or can eat meat. Also would prefer some mixed fruit bowl. Love that you can make own pancakes, Would like some hash browns once in while. But we are only there a few days at a time so we may miss some of the variety. We do like that they have inside pool and hot tub, so can use all year round. November 4, 2014
Rated 5.0 out of 5.0 by Wonderful people and great service It was a pleasure staying at the Holiday Inn Express in Carson City!! they gave us some coupons to use at the local restaurants and told us a little about the history of Carson City and the best places to eat!! The rooms were great, clean and warm!! The desk people were very friendly and more than willing to help!! It was pleasant and we were excited to stay here and will probably-no definately-stay there again!! Thank You!!! November 3, 2014
Rated 4.0 out of 5.0 by Good service and comfortable room. We stayed in a king bed suite with sofa bed. The room was very clean. The bed was comfortable and we appreciated that there was extra sheeting for additional feeling of cleanliness. Wifi was excellent in the room and the room overall was comfortable. The section that had the sofa bed and extra table was a bit cramped: sofa on the small side and the table was positioned such that only one person could sit at it without pulling the table out into the room's walk space. It was good to have the microwave and refrigerator. Note that the refrigerator did not have a freezer section. We were a bit disappointed in the breakfast selection, not as good as some HIE locations. Reception staff were friendly and accommodating. Parking is plentiful and the lot is well lit. Location in north Carson City is convenient to medical facilities. There is a fast food place next door, otherwise you have to drive for dining options. Overall a good experience and we will be returning. November 1, 2014
Rated 5.0 out of 5.0 by Great location Third time at location, perfect for my needs. The cleanliness of the hotel lobby and rooms was excellent .The breakfast at the Holiday inn express is always good no matter which HIE location we stay. Only thing missing Is express check out. October 30, 2014
Rated 5.0 out of 5.0 by nice convenient hotel we came to Carson City as a destination - went to Virginia City and Tahoe great place HI Express is a great valeu for the Dollar October 26, 2014
Rated 5.0 out of 5.0 by My go to hotel in Carson City I have been travelling to Carson City for work for over a year on a nearly weekly basis and I have never had a bad night sleep at this hotel. The staff is friendly and professional, the rooms are spotless and the breakfast buffet is ready to go at 6 AM so I can eat and head for work by 6:30 AM. This is where I will always stay as long as I am travelling in Carson City and you should as well. Let me give you an example of the care the staff at Holiday Inn Express in Carson City takes for their guests. Last winter as soon as it snowed, the hotel had the parking lot cleaned up and the walks shoveled clean. A business colleague opted to stay at another ( more expensive) hotel in Carson City that did not take the same care to shovel the walks and he slipped on the ice and broke his arm. October 26, 2014
Rated 5.0 out of 5.0 by Nice location in Carson City. Close to several golf courses and downtown Carson City. Not too far from Reno to make day trips. October 25, 2014
Rated 5.0 out of 5.0 by Great Stay Clean room that actually had clean carpets, rare to find. Breakfast was plentiful and well stocked. The pool and hot tub were clean and well maintained. The tv remote was a real challenge to use because a digital converter box was being used. I ran into a maintenance man in the hall and he immediately got a code to pair the box to the tv and all was well. Some directions or a better remote were the only down side to our stay. The entire staff was polite, professional and very helpful, front desk, housekeeping, maintenance and the breakfast staff. GREAT JOB! October 24, 2014
Rated 5.0 out of 5.0 by Great Hospitality The hotel staff took an excellent care of us. The room was very clean and beds were comfortable. I will definitely stay again at the Holiday Inn Express & Suites Carson City, NV. October 21, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly people You will enjoy your stay and the surrounding area. The complimentary breakfast has a great variety to chose from. The beds are great no matter which Holiday Inn Express you stay at it is like sleeping in your own bed. October 20, 2014
Rated 5.0 out of 5.0 by Nice Stay Hotel is clean and staff is very friendly. Will definitely stay again. Thanks Holiday Inn Express & Suites Carson City. October 18, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel I stayed for one night at this hotel and really enjoyed my stay. I slept good and breakfast had oatmeal and my favorite yogurt. I highly recommend this hotel. October 18, 2014
Rated 4.0 out of 5.0 by Great Hotel We stayed at the HIE in Carson City as part of a tour of NW USA, the receptionist was very helpful and friendly. Breakfast was good with plenty of choice. The hotel is a little way out of down town Carson City. October 16, 2014
Rated 5.0 out of 5.0 by great staff the staff was great. good information provided on places to eat and see. October 15, 2014
Rated 4.0 out of 5.0 by Nice place to stay. The rooms were nice and the location was great. Just don't miss the free cookie time - they won't make more :) October 15, 2014
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