Rated 4.0 out of 5 by 444
Rated 3.0 out of 5.0 Customer Service
POOR customer service. Told that I would be conacted in regards to billing and I was not.
January 30, 2015
Rated 4.0 out of 5.0 by faleen11 Good value and close to all
We stayed here for 3 nights and found the hotel to be nice. The room cleanliness could have been a bit better but overall acceptable. Staff is very friendly and attentive. Would stay here again.
January 27, 2015
Rated 3.0 out of 5.0 by sarabara Good Value hotel but not up to standards we are use to
The staff were very very nice but overall we were disappointed. the lobby was nice but the rooms were in major need of renovation. The doors to balcony barely closed and glass was thin so room was noisy, the bathrooms looked like they had layers of "bandaids" to make them look better but were in rough shape. We came back to our room after a full day of walking with our baby and at 6:30pm our room had not been made up yet..
The front desk had the laundry person make up our room when we went out for a late dinner because room cleaners had gone home.
Overall - price was very fair for what we got.. hundreds of dollars less then the hotels in historic area.
January 24, 2015
Rated 2.0 out of 5.0 by Baby Ray Dirty bathroom
see prior comments for more details on my last visit at a Holiday inn express.
January 22, 2015
Rated 5.0 out of 5.0 by corky Great staff, bring your ear plugs!
Perhaps the friendliest and most helpful staff I have ever encountered at a HIE!. Great location. The main problem is that it was very noisy. I could easily hear people talking in both rooms next to me as well as the hallway. Fortunately, by running the fan on auto all night long was loud enough to drown out the noise.
The bed was exceptionally comfortable and the room was very clean.
January 22, 2015
Rated 3.0 out of 5.0 comfortable beds
The room was comfortable and the beds were great but the refrigerator was humming so loud I had to disconnect it so we could sleep.
Additionally, monday was a holiday but the breakfast bar was closed at 9:30 sharp. Many guests arriving after this time were surprised that all the food had been removed. Consider keeping the breakfast bar open later during holidays.
Friendly and efficient front desk staff.
January 21, 2015
Rated 5.0 out of 5.0 by papa jj friendly and comfortabe stay
We were on hospital trip for family sickness and family member was at MUSC. The holiday inn express was highly recommended, and rightly so. It meet and exceeded all the needs we had at the time .It made our stay pleasant.
January 20, 2015