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Rated 4.1 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Travel The hotel was a good place to stay and easy to get to off of the highway. The beds were comfortable and the hot tub was a nice feature after driving all day. July 1, 2014
Rated 4.0 out of 5.0 by June stay over This hotel was conveniently located as a half way point coming back from vacation. We just needed a stopping point. The hotel was quite and staff was friendly. The hotel was average for a HIE. I've been to numerous locations and this one will not stand out from the others. The property is a little dated/worn and probably caters to out of town workers. It served its purpose and was priced a little higher than I expected. July 1, 2014
Rated 4.0 out of 5.0 by Good location Inn was at the location I needed. Was not as nice as many of the IHG properties I've stayed in, but it was better than a lot of other hotels in the area. Staff was helpful. They had a water leak in the roof but no mice person, so the lady doing the laundry was using towels and a garbage can to catch water. June 29, 2014
Rated 1.0 out of 5.0 check in check in should be quick and no cust should wait more than 10 min June 27, 2014
Rated 5.0 out of 5.0 by Very nice place to stay. This hotel has everything you might need, including a refrigerator, microwave, coffee maker, a pull-out bed, etc. All these room amenities made my stay a lot more comfortable and affordable, as I could bring my own foods in and save money by not having to eat out. June 19, 2014
Rated 3.0 out of 5.0 by Breakfast Recomendation The Sausage Gravy was one of the worst I have ever tasted. C.H Guenther makes a boil in a bag sausage gravy that can be microwaved or boiled in the bag and served it tastes home made. What Holiday inn Express served tasted like it was out of a can and the sausage in it did not ahve a good flavor I ended up throwing mine away I could not eat it. The pancakes, cinamon rolls and cereal were the best items on the menu. June 9, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable The staff, breakfast and hotel cleanliness were excellent. We didn't experience the noise issues I've read about in other reviews because we stayed on the front/parking lot side of the hotel. If there is a gripe I have with this hotel, it's the parking lot. This hotel shares a parking lot with another hotel. We were only there a few nights, but the parking lot was filled with many oversized work trucks (F-250 type pickups, large work vans) and a couple vehicles with trailers that would park across multiple spots. It was challenging to find a spot if we arrived later in the evening. Maybe the two hotels could work out a plan to provide another area for over-sized vehicles. Other than that, I would recommend this HIE. June 9, 2014
Rated 5.0 out of 5.0 by Exceptionally clean and very friendly staff. Very clean, friendly Staff and Excellent, fresh breakfast. June 8, 2014
Rated 4.0 out of 5.0 by Comfortable Stay - Different Location Another comfortable stay at another Holiday Inn Express. The room was comfortable, large and roomy. We were not able to pull into the covered area to check in as there was another car already parked there so we just parked and brought our bags in with us to check in. We were a little put off when we realized that the person leaning through the passenger window of that car, in the check in area, was the front desk clerk. We waited at the front desk and she eventually came running in and ran behind the desk. We checked in, went to the room, dropped off the bags and left the room to head out to our destination. The front desk clerk was once again at the car in the check in area with her head through the passenger window talking to the man driving the car. This just seemed so unprofessional. It would have been better if he'd parked the car and came in. Every other employee we encountered were professional. The lady at the desk in the morning was very polite and professional. It was good to see that! May 27, 2014
Rated 3.0 out of 5.0 by Showing age The room seemed a little worst for wear. The carpet was not clean. The bottoms of my feet were black from walking on the carpet. I hand to move the couch to plub in a devise and the floor behind the couch needed serious cleaning. I will not stay at this location again. May 20, 2014
Rated 4.0 out of 5.0 by Clean room, comfortable bed The A/C was out in the lobby but that didn't keep the lady at the desk from being very nice. We only stayed one night but the staff seemed cordial and accommodating. There were several restaurants around the property but nothing outstanding. Just a clean convenient place to stay. When will motels stop using drapes that don't close? May 13, 2014
Rated 5.0 out of 5.0 by Charleston, WV The best breakfast of any HIE I have ever eaten. Room was comfortable. April 25, 2014
Rated 5.0 out of 5.0 by Neat hotel and nice staff We stayed here on our way home from Florida. The hotel is very close to interstate 77/64 in a beautiful neighborhood. There are some very good restaurants like Texas Steak House and Bob Evans in walking distance. The room and entire building are very clean. The breakfast is very good. The staff is very helpful and polite. My son dropped my cellphone in our car's backseat. The lady in front desk lent me a flash light which help me found the cellphone. The best thing about the room is its rest room. It has a nice shower without a tub. I always wonder who uses hotel tub. The rest room ground is leveled with a drain so it dry up quickly if water gets on the ground. If we are in the neighborhood again, we will definitely stay here. April 21, 2014
Rated 5.0 out of 5.0 by Together again After a disappointing stay at the Holiday Inn Express in Jacksonville, NC, it was refreshing to once again stay in a HEI that represented the good value of the chain. Great staff, great accommodations, April 10, 2014
Rated 4.0 out of 5.0 by Great location My room was next to highway, but noise level was low. Clean and spacious room. Parking lot was full sometimes because too many trucks were parked. Overall good experience. March 13, 2014
Rated 4.0 out of 5.0 by Review of Holiday Inn My stay was great, my room was great and the personnel were wonderfull February 24, 2014
Rated 4.0 out of 5.0 by Good location and great staff Every thing was good except the internet was so slow that you just couldn't use it. January 27, 2014
Rated 4.0 out of 5.0 by Comfortable overnight stop This was a comfortable oversight stop on the way home from the holiday with the family. There was easy access from the highway and several restaurant choices nearby. The indoor pool and hot tub look fantastic. We will remember to pack our bathing suits next time. January 8, 2014
Rated 4.0 out of 5.0 by Clean and safe property We have stayed at this hotel many times on our way to another destination. I love this hotel as they always give us a room with the fold out couch which comes in handy for our bigger family. The staff was good, but could have been a bit more welcoming upon arrival. The property and rooms are clean. It i always a bit more costly but worth the comfort and security. January 1, 2014
Rated 2.0 out of 5.0 by Mechanical room Although I have asked quite room, they gave me one where highway noise less but surprise!!! They gave me a room adjacent to mechanical room and woke up middle of the night with strange noise. It is going away after five minutes but coming back an hour later, so the room was not quite and worse than highway traffic. Other than mechanical room noise, hotel was nice and clean. I am giving two stars just because of the mechanical room. December 31, 2013
Rated 2.0 out of 5.0 by Thin Walls Paper thin walls. Nice updated furniture & very responsive staff. But you can hear bathroom noises, talking, etc. as if you were in the same room with the people around you. November 27, 2013
Rated 3.0 out of 5.0 by FIX THE DRAINS Tub/Shower was VERY slow draining. Ankle deep water even after a quick shower. YUCK! November 21, 2013
Rated 5.0 out of 5.0 by Frequent traveler Everything was perfect... Great staff, perfectly clean room... easy to find... parking was great for my camper. November 20, 2013
Rated 4.0 out of 5.0 by A Good Stopover We arrived after a long day's travel to a comfortable room, very helpful staff, directions to a wonderful dinner spot and a good breakfast the morning after. We knew from other reviews that some had had difficulty with road noise. However our king room was on the parking lot side of the building and we had no issue. This is an older facility... comfortable, accessible and cared for...but not perfect. The one issue we encountered was room noise from the folks beside us. They were not partying and doing anything untoward... but even their regular conversation and TV were a drone in our room. Disturbed our sleep for a couple of hours... but once they went to bed all was well. November 6, 2013
Rated 5.0 out of 5.0 by Excellent front desk service Great place to relax after a long drive, very clean, friendly and a comfortable bed in the room. October 31, 2013
Rated 3.0 out of 5.0 by Fair motel The motel was only fair considering the price. To be fair, the 800 number wasn't working the night we tried to make reservations and we didn't have time to make comparisons before getting there. One of the highest priced Holiday Inn Express we used in two weeks. Over priced for the quality. Won't be using this one again. October 22, 2013
Rated 5.0 out of 5.0 by The Pool Place About once every month or so I take my grandson to this property. It is close to home but far enough to a trip. He loves the pool and the breakfast pancake machine. He will stand there and offer to make pancakes for everyone in the room. (he is 3) Building good memories at the HI October 22, 2013
Rated 4.0 out of 5.0 by Good Place to Stay - Staff Not So Much The hotel was nice, however, the interstate was too loud (not the fault of the hotel but perhaps a thought in the future to new hotel builds about building too close to the interstate). Staff was not very much help. I had to wait 15 minutes at check-in while the attendant was talking on the telephone. My party came to check on my welfare as the check in was taking so long. After the conversation was over I was finally allowed to check in AFTER a conversation with another person who at the wrong hotel. Never an apology to me - the paying customer. The breakfast bar was nice with a variety of choices. May or may not consider another stay. If the desk staff was more attentive and on the other side of hotel a definite yes to another stay. October 8, 2013
Rated 4.0 out of 5.0 by Overall a nice hotel We stayed at this Holiday Inn one night. The staff was very nice and helpful, and the room was clean with comfortable beds. The window in our room was very close to the freeway, so there was quite a bit of road noise - but I'm not a light sleeper so it wasn't bad. October 2, 2013
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