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Rated 3.9 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by breakfast couldn't find staff to get milk for cereal at 9:35 A.M. November 2, 2014
Rated 5.0 out of 5.0 by Fall Visit Overall enjoyable however the noise level between rooms as well as outside noise was noticeable. Great location to the Casino. October 30, 2014
Rated 2.0 out of 5.0 by Tired property Needs refresh. No refrigerator in room. Basic 4 walls, bed, desk, chair, dresser. Used points, but still felt like I paid too much. October 28, 2014
Rated 5.0 out of 5.0 by Great location and wonderful staff When coming to Harrah's at Cherokee this is a wonderful hotel with a great location. The grounds and rooms are well kept and the front desk staff is excellent. We stay here often when in town and highly recommend this property... October 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn Cheroke Nice room -- I would stay there again. Very convenient hotel in Cherokee NC. Room was great except for a smell -- we opened the windows. October 27, 2014
Rated 4.0 out of 5.0 by Stayed for work Provided good value for the overall price. Provided good value for price. Provided good value for price. October 27, 2014
Rated 4.0 out of 5.0 by Overall good stay This hotel was close to being the best we stayed at on this trip. A lot of hotels in this part of the country have outside balcony room entrance, this hotel has inside corridor entrance which is far superior. The building is showing signs of age and some wear, but not yet severe. This particular trip we stayed at 5 different establishments and as I said earlier this was second best. Room price was just a tad bit high, but not bad for the time of year. Breakfast left something to be desired, but again not bad when compared to some other places. We travel a lot (and I mean a lot), and our expectations are high and only a few hotels across the entire country meet them. This hotel rated fairly high. October 26, 2014
Rated 5.0 out of 5.0 by Fall in the Smokies This was our 3rd year to visit to this hotel. We bring our Harleys. The staff is awesome...even providing products to clean the road grime off the bikes after a day of riding. October 25, 2014
Rated 5.0 out of 5.0 by Great Service on a rainy day Stopped here on way home from vacation in NC. Great location and price. The staff was very helpful and recommended a local eatery that was very good. . The room was comfortable, loved the pillows. . Breakfast was very good, items were replinished as needed. October 24, 2014
Rated 3.0 out of 5.0 by good service room needs updating room is dark and not bright and fresh but staff are very nice October 24, 2014
Rated 4.0 out of 5.0 by Appreciate the choice of pillows. No unusual problems. Fairly quiet room. No kleenex tissue in room. All staff very friendly. Thank you. October 24, 2014
Rated 5.0 out of 5.0 by Convenient Location We found the Holiday Inn Express in Cherokee to be a great location to everything going on that weekend. It is in a beautiful area and would definitely go back. October 22, 2014
Rated 1.0 out of 5.0 by Clean room and great housekeeping staff This was one of the worse Holiday Inn Express hotels we have ever stayed. It all started at check-in, asked for a refrigerator since my husband is a diabetic. None was available. I also had medicine that needed to be refrigerated. Was told by front desk they will get back to us. Never did. At other Holiday Inn Express hotels we stayed they had microwaves and refrigerators in rooms with two queen beds. The door keys did not work the first time after check-in and another day after that. The walls are paper thin. We could hear conversations in the rooms next to ours. A lot of noise overhead also. The stopper in the bathroom sink did not work. We saw small bugs (looked like ants, not sure). We will never stay at this hotel again. October 21, 2014
Rated 5.0 out of 5.0 by High Standards No surprises and great service. Excellent location, right across the street from the casino October 18, 2014
Rated 4.0 out of 5.0 by rooms ok had a message on the phone but could not retrieve it called the front desk and they couldn't tell me how. maids didn't clean the room properly the second day we were there October 17, 2014
Rated 2.0 out of 5.0 by Too much noise Walls are paper thin. Room was clean. Internet out for 24 hours we were there. October 17, 2014
Rated 2.0 out of 5.0 by Noisy Good service but hotel is noisy there is no privacy between rooms you can hear everything your neighbors is saying and doing if you know what i mean. Not private at all October 16, 2014
Rated 5.0 out of 5.0 by Pillows Too thick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! October 14, 2014
Rated 5.0 out of 5.0 by Nice room and comforatable bed Nice place to stay...Very clean room and bathroom..Breakfast was very good.. Appearance of motel was good..Staff was very friendly. Walls in room are very thin however...Overall enjoyed our stay at this motel and when we visit Cherokee we will stay there again. October 13, 2014
Rated 4.0 out of 5.0 by comfy bed smoking room was better than i thought it would be..i dont smoke but spouse does October 12, 2014
Rated 5.0 out of 5.0 by Comfortable,clean room We enjoyed our stay, the bed and pillows were very comfortable. Our room was clean and the staff was great. We will stay here again October 11, 2014
Rated 5.0 out of 5.0 by nice place to stay It was a nice place to stay. Good breakfast, great people at the front desk. Just a few steps away from the Casino October 9, 2014
Rated 4.0 out of 5.0 by Best beds The most comfortable bed I have ever slept in in a hotel October 9, 2014
Rated 5.0 out of 5.0 by Good Hotel Good stay. The only thing is there was no fridge or microwave in the rooms. Other than that, the place was very satisfactory. I will stay there when I return to Cherokee. October 7, 2014
Rated 4.0 out of 5.0 by Go! It's Fun We found this Holiday Inn Express to be in need of updating, but its wonderful staff more than compensated for any physical shortcomings we encountered. The rooms are clean and comfortable, and we had a great visit. We definitely would return. And when they say it's a short walk to Harrah's casino, they mean it. It's a short walk across the street. If you are looking for fancy, don't go to this hotel. But if smiling faces and good, solid, practical value are important, try it. October 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great coffee !! Comfortable bed and great coffee !! Close enough to casino I can drink and walk back to room. October 2, 2014
Rated 5.0 out of 5.0 by Another positive Holiday Inn Express experience Holiday Inn Express in Cherokee, NC is a safe and close walk across the parking lot from the Casino. Very clean hotel and helpful staff. Comfortable bedding and fabulous pillows! October 2, 2014
Rated 4.0 out of 5.0 by Not the best stay we've had Our bathroom had hair on the floor when we arrived, it was on the floor so we didn't worry about it. The shower curtain was falling down. The rest of the room was very clean and comfortable. The breakfast was not what we were used to from Holiday Inn Express. Coffee ran out a lot! Twice I went to notify the attendant that there was no coffee, she was on her phone, both times. They ran out of sausage gravy and the eggs were always really wet. The tables were not wiped off and we sat at a sticky table one morning. I never saw the attendant wipe a table off. We gathered with some friends in the Breakfast room and ate take-out one evening, Our napkins, cups, plates and even my socks stuck to the coffee table and end table. Other than that the common area was very comfortable. Also, the end staircase was used as a smoking area! It gagged me every time we went up and down the stairs. Now, that may be the fault of some inconsiderate guests, but it was still frustrating. October 1, 2014
Rated 5.0 out of 5.0 by Nice and quite Across the street from Casino and clean. Staff was very friendly and willing to assist with directions and recommendations for day trips or a good local place to eat. Room was nice but had to pay a premium. I would stay again based on staff being so friendly. October 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed, good breakfast, and great service. I was in town on business. Spent a week in this hotel and everything was good. Check in and check out was easy. I slept like a baby in that bed and if I wanted to go to the casino it was just across the street. Parking was good...I parked in the front lot every night. All of the staff members were friendly and willing to help out if you had any issues. I didn't have any issues and I would recommend this hotel to others. September 29, 2014
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