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Rated 3.7 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Perfect location to casino Excellent experience from ease of check in to ease of check out. The hotel is clean and extremely convenient to the casino. A must stay in Cherokee! July 16, 2014
Rated 4.0 out of 5.0 by Great location and staff Always a good place to stay in Cherokee, not only a great location but they done some upgrades to the motel. Really good people, we got an upgrade to a much better room with out asking, just by being platinum members. Now if they would just in large the breakfast room this would be the best motel in town. July 15, 2014
Rated 5.0 out of 5.0 by great service. the hotel was clean. the staff friendly. beds were comfortable. breakfast bar had great selection and food was good, July 15, 2014
Rated 5.0 out of 5.0 by Sparkling Inside and Out We were very comfortable at the Cherokee Location. Parking was very adequate for such a busy place. July 15, 2014
Rated 5.0 out of 5.0 You pleased six people I and my five sisters stayed and some had never stayed in a HI. They were impressed with everything. One you never please type person was actually impressed. We would all six stay. July 14, 2014
Rated 5.0 out of 5.0 by Thanks Great location. I wish you wold update eh bathrooms in the rooms, as they are a little older. Other than that, typical hotel room, awesome pillows, great location you can walk to casino, and thin walls. LOL! July 11, 2014
Rated 3.0 out of 5.0 by Motorcycle traveler God room with a great mattress. No covered parking for motorcycle. Breakfast area was dirty and no staff available for over 20 minutes in that area. July 11, 2014
Rated 4.0 out of 5.0 by OK This hotel is not as good as other Holiday Inn Express that I have stayed in. July 11, 2014
Rated 4.0 out of 5.0 by Clean, comfortable This was not our first stay at the Holiday Inn Express @ Cherokee. We have always been satisfied with the great service, clean rooms and convenience of this location. The staff is friendly, helpful and courteous. We will be back, as this is OUR "place" to stay when in Cherokee. Chris July 8, 2014
Rated 5.0 out of 5.0 by Anniversary Get-A-Way Enjoyed our three night stay in a quiet room that was kept clean by a great staff of housekeepers. The king room was comfortable, spacious and quiet. The facility has great curb appeal and is about to undergo renovation. My only suggestion is that an additional side chair be added to the king room for two adults. Our room had one side chair; however the computer chair was comfortable. July 4, 2014
Rated 5.0 out of 5.0 by Consistent Quality I never consider staying anywhere else when I go to the Harrah's casino in Cherokee. The staff is always helpful and friendly and the facilities are expertly maintained. Just a short walk across the street to the casino makes this the perfect location. The buffet breakfast is very good and the area is kept clean the food stocked even when hit with a rush of customers. Thanks to the staff for making my vacation a great one! July 4, 2014
Rated 5.0 out of 5.0 by Good Choice Very Good Choice if staying in this area. Clean, convenient and comfortable. Excellent staff services. July 3, 2014
Rated 5.0 out of 5.0 by Really picky about stays.... I ESPECIALLY DID NOT LIKE THE APPEARANCE OF THE STAFF ON CHECK-IN. HE MIGHT BE GOOD TO YOU, BUT DON'T LET HIM GREET ME, WITH THE CRAZY EARRINGS. Also, if I were you, I would get the exhaust system fixed at this hotel so you won't come out from your shower sweating worse than you went in. July 1, 2014
Rated 5.0 out of 5.0 by Great place to Stay Great place to stay. I have stayed there in the past and have always had a very pleasant experience. June 30, 2014
Rated 5.0 out of 5.0 by Perfect hospitality Everyone was very nice and available if we needed any type of assistance June 30, 2014
Rated 5.0 out of 5.0 by Great location, all the conforts of home away from home!! Very nice and confortable stay. The front desk staff very friendy and down to earth. Check in/out was very smooth. Room was clean, lots of amenities!! Restaurants were close for your dining pleasure and the breakfast buffet was great!! My next visit to your area I will make it a point to stay over again. Thank you. June 29, 2014
Rated 3.0 out of 5.0 by ~experiences @ IHG's have been better ~hot water didn't work in the sink after 20 minutes still no hot water ~shower curtain rod broken on both ends so the curtain stayed draped/pooled in the center of the rod and water got all over the floor ~breakfast lady was quite unorganized~@ 8:30am there was no sausage,no biscuits to go with the gravy,only eggs were out with the biscuit gravy... then there was a problem with the pancake maker. we waited for a bit, but by the time she got the pancake thing working we decided to grab some eggs & a cin. roll...when we were done eating she finally brought out turkey sausage & biscuits around 9am...very unorganized. * the check-in young man was very professional & personable *check out people not so much~smile~i think the woman's face would have cracked if she smiled June 29, 2014
Rated 5.0 out of 5.0 Great breakfast and service all around This is the second time we stayed at this hotel. It's the best. Breakfast is great with everything you could imagine. Rooms were clean and all toiletries were stocked every day. The front desk sevice was really good. They tended to my questions regarding pizza delivery and change if I needed it for the vendign machines. June 24, 2014
Rated 5.0 out of 5.0 by Very comfortable room with very comfortable chair We stayed on the 3rd floor, no noise, slept better than at home. Great place, great staff, hotel convenient to all places we visited in Cherokee. The place looked, another guest advised it was recently renovated. June 22, 2014
Rated 1.0 out of 5.0 by will not return terrible stay ...broken air... dirty room... overcrowded breakfast area. June 20, 2014
Rated 5.0 out of 5.0 by Great Location Close to casino, sightseeing and cultural experiences. Would stay at the hotel again. June 20, 2014
Rated 4.0 out of 5.0 by HI Express meets needs We found this hotel to meet all of our needs for a one night trip to Harrah's in Cherokee. The only two negative things I could say is that we could hear the television and conversation in the room next door, and although it is a short walk to the casino, there is no proper sidewalk beside a somewhat busy street. But, I would recommend staying here anyway despite those two things because the selection of hotels in walking distance is limited. June 19, 2014
Rated 4.0 out of 5.0 by Nice place to stay and great house keeping staff - Was told one thing when I called on the phone, but when I arrived, was treated like I was crazy for following the instructions I was given. Front desk needs to get together and decide what info they should be giving people so this doesn't happen again. - The management did try to make good on the mini frig problem and I do thank them for that. - I was disappointed that the bike in the fitness center did not work, but I did not ask the front desk for help. I wanted to use it at that time. May have been a simple fix, but I only had a short amount of time to exercise. - Walls are thin. I could hear conversations from next door. - I did have a nice stay and would come again. I would just be better prepared. June 18, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean We enjoyed our visit to your hotel even if for only one night. June 12, 2014
Rated 5.0 out of 5.0 by Clean, reasonable rates, comfortable beds I would stay in this hotel again. We were on a motorcycle ride from Boston. The hotel was clean and comfortable. The check in staff was very helpful and knowledgeable about the area. June 6, 2014
Rated 4.0 out of 5.0 by Noisy Rooms are noisy and people next door are a distraction to quiet sleep, even if they are just talking normally. June 5, 2014
Rated 5.0 out of 5.0 by Holliday Inn Express in Cherokee Top Notch If you are planning to visit Cherokee NC in the near future, consider staying at the Holiday Inn Express. The location is perfect for playing at the casino or exploring the many activities there at a fraction of the cost for other accommodations. We loved the room and the ease of access. The sign is a bit hard to see but well worth the hunt and the staff are absolutely WONDERFUL. Looking forward to visiting again in the near future. June 2, 2014
Rated 2.0 out of 5.0 by Did not receive what I had booked Because I am wheelchair bound, I booked an accessible room with a roll-in shower. When I arrived, I found the room I had been given did not have a roll-in shower. I returned to the front desk and informed them of this. I even had a printout of the email conformation which indicated a roll-in shower was needed. I was told the only room in the hotel with a roll-in shower was taken, so there was nothing they could do for me. I tried to show them the printout but they didn't care to see it. They refunded half my money, but I still had to spot bathe that night because the shower was completely inaccessible to me. June 1, 2014
Rated 4.0 out of 5.0 by Bedroom mattress The bed was not as comfortable as our beds in Pannama city Florida. The bed base board kept squeeking. Plus the house keeper when they were cleaning the rooms allowed the vaccume cleaner to hit the wall which was a loud noise several times May 22, 2014
Rated 5.0 out of 5.0 by Great location The four of us had a great stay. We stayed in queen suite, and there was plenty of room for all of us . Hotel just a short walk from casino. The beds were very comfortable. Staff very friendly and helpful. Look forward to coming back in a few weeks. May 19, 2014
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