Rated 4.2 out of 5 by 60
Rated 3.0 out of 5.0 by No sleep for us :-( Great staff!
The staff was wonderful and treated me and my family with dignity and respect. We were in town to attend our father's funeral. The hotel is very nice, but the beds were way too hard for anyone to get a good night's sleep.
August 23, 2014
Rated 4.0 out of 5.0 by Batman13 Good service from the staff
The mattress was to stiff, room was excellent and clean. TV had great reception and a variety of good channels. The view from the room of the fireworks display in town was great. The desk clerk didn't seemed to know much about Mt. Magazine or the activities they offer.
July 11, 2014
Rated 5.0 out of 5.0 by TechDirector Great Stay
Spent 4 nights here as the driver for a soccer camp group from Louisiana. Hotel was well situated for the camp group and I was able to relax after my 10 hour drive. It also allowed me to prepare for the drive back to Louisiana. In all a great stay!
July 1, 2014
Rated 2.0 out of 5.0 by lobbygreeter wow
I have stayed at many hotels and also at this location before but this goo round not to impressed...Rested ok but not what you would expect from a holiday inn express
July 1, 2014
Rated 2.0 out of 5.0 by gspur Not my best experience
I stay at HIE locations frequently as I travel on business. Normally, I am happy with the consistency of the experience. This hotel was the exception. I arrived at 5:20 in the afternoon only to find out my room was still not clean. Once I was able to access my room, I opened the curtains to find dozens of grasshppers covering my third floor window. While this wasn't a big deal, it turned into one when I had a grasshopper land on me in my sleep later that night!
This is my first poor experience with HIE. It is also the last time I will stay at this property.
June 28, 2014
Rated 3.0 out of 5.0 by Conifer An average stay.
The hotel is great for travelling on the interstate, however the resturant choices are limited in the area
June 27, 2014
Rated 4.0 out of 5.0 by SimmonsH Expected but not the best HI I've stayed at.
Although this is a nice enough hotel and has nice sized rooms, is clean, and provided internet and breakfast; this, was not the nicest Holiday Inn we've encountered, by far.
Desk clerk was pre-occupied with a phone conversation, which delayed check in a bit and also delayed resolving an issue we had with our AC upon arrival.
Was also not recognized as being a IHG Gold level member; nor given anything special like other HI's we've stayed at.
Breakfast was just okay.
June 23, 2014
Rated 2.0 out of 5.0 by Chatman This Holiday Inn Express is losing it's standard
Hotel wasn't as clean as it should be. Hair in tub, pillows were bad,fit and finishes below par and a broken toilet seat. We have a reservation on the way back but will cancel to stay somewhere else.
June 15, 2014
Rated 5.0 out of 5.0 by 1949holmes Great stay
Spotless rooms, great food, friendly staff. I always make a point to stay here when on business.
June 4, 2014
Rated 1.0 out of 5.0 by Nickie62 Booking Guest
If booking for family reunions, it appears that you should have a separate place for these people. They were extremely loud and rude. They should not take over the hotel.
June 2, 2014
Rated 5.0 out of 5.0 by Marsha919 Don't miss this gem
Day 2 of a four day road trip found us at the Clarksville HIE. Having the normal expectations when checking in, we were warmly greeted by Cory at the front desk. He was very efficient and answered all of our "dumb" questions - smiling the whole time. He pointed us to a club that had the absolute best burgers!!! We would have never found it without his directions. Later in the evening I was in a heated exchange with the Rewards Club (another story) and went and asked Cory for a little assistance. He never missed a beat and kept on smiling as we worked together to fix the problem. In the morning, I spoke to the General Manager about Cory. She was just as delightful as Cory. What a wonderful experience. You can't miss here.
May 14, 2014
Rated 4.0 out of 5.0 by eggana22 service
Great service in Clarksville. For me the beds are often too soft but I try to find the least used portion.
I must put a pillow under the mattress to raise my feet and legs and keep forgetting to tell the desk clerk abut it when I leave.
I would like to post a negative review for the Holiday Inn Express in Dickson, Tennessee. How do I go about that?
February 27, 2014
Rated 5.0 out of 5.0 by wantin2blazy2day Warm
Awsome stay as usual ! I met some nice people there,can't wait for summer though !
February 7, 2014
Rated 5.0 out of 5.0 by Larry45 wonderful staff
Since we had driven over 8 hours that particular day, we were exhausted. Staff got us checked in and into our room quickly. Everything was excellent.
January 9, 2014
Rated 5.0 out of 5.0 by providence Friendly Staff and very clean
I had a great experience at this Holiday Inn. The staff was very friendly, price affordable and the facility was very clean. Easy to get to right off the interstate. The breakfast was also excellent.
January 1, 2014
Rated 5.0 out of 5.0 by wantin2blazy2day Nice
....My electric was out...it was just what I needed ..warm bath,hot food...the owner was so nice,bought dinner for everyone at hotel,while it was snowing and sleeting ....such a kind Lady !
December 12, 2013
Rated 5.0 out of 5.0 by wantin2blazy2day Kind staff
It was sleeting and freezing rain outside,but it sure felt good to be in a nice warm room.The hotel was so nice and quiet,clean.Loved i t!!
November 30, 2013
Rated 5.0 out of 5.0 by MSREAGAN40 Enjoyed our Working Vacation
We spent the week enjoying the comfortable room and pleasant staff - I worked from our local office while my spouse worked from the room - we got up each morning and had the complimentary breakfast then went about our day - we had an enjoyable week and would highly recommend this property
November 26, 2013
Rated 5.0 out of 5.0 by Bosi Best nights sleep.
We were particularly impressed by Allison who was working the desk. She was very helpful getting our reservation and was extremely pleasant during our checkin. Thanks for having such nice people to meet and greet you when coming to that location.
November 23, 2013
Rated 5.0 out of 5.0 by MicrowaveM Great customer service at front desk night clerk
Desk clerk went above and beyond in accommodating our needs. Great employee
November 3, 2013
Rated 1.0 out of 5.0 by Cathy56 Security
My husband and I were checked in to a room that was already occupied . After arriving back from dinner, we met a couple that arrived to have this happen to them as well. A wee bit spooky and unsettling .
October 30, 2013
Rated 4.0 out of 5.0 by harp80 comfortable stop on the road
The hotel was nice and clean. Was right on I-40. Easy on and off. Good for a quick nights rest.
October 28, 2013
Rated 2.0 out of 5.0 by Don702 Should have spoke up
I got to hotel late, about 10pm. Checked in quickly.
Got to room and sat on bed to watch the news, I saw a small black spot against the white sheets, when I went to pick it up, it jumped! It was a flea. I tried several times to catch it so I could kill it, never did because it jumped onto the floor.
Next morning, I went the bathroom and there was a small spider in the tub, the rooms need a good pest control visit.
I had an early appt and neeed to be out early, I wanted to mention to the desk, but when I was leaving two ladies working where talking together and seemed to be working on something so I thought I would call back at a later time.
October 19, 2013
Rated 4.0 out of 5.0 by WF1984 Kind and hospitable staff
I've stayed at this location, on multiple occasions, due to my working in the area and I've yet to had a bad experience. I personally cannot say enough about the gracious staff and their professionalism. Along with a hearty welcome from the owner, Mrs. Bird, you get the sense of having a near home experience.
October 8, 2013
Rated 2.0 out of 5.0 by KRY63 Great People, Good Facilities... But Not for Business Travelers
The Staff were great but the Business Center was the worst I have encountered in years of travel!
The Business Center PC's did not have either Power Point or Excel capabilities! This is the first Hotel I have stayed in with a Business Center that did not have those capabilities. The next time I will stay across the street at a competitor's establishment becuase I know their Business Centers are "standardized" as a Corp./Company Policy!
October 7, 2013
Rated 3.0 out of 5.0 by Rednecktraveler420 Not So Rested
We've recently stayed at HIE in Macon,GA. Pensacola, FL. Birmingham, AL. and several others, so I can honestly compare Apples to Apples. This HIE is fairly new but apparently the construction was poor! The door frames are out of whack and the doors have to be slammed to shut. VERY noisy!! At all hours of the night! Nothing like a "ka-boom" at 4:15am! The bedding is sub-par to say the least! Nothing like the other HIE that we've stayed at. Granted, I'm not trying to compare this to the OMNI in Dallas... But I'd say it closer to the budget hotels for sure. The staff seemed a little sloppy & just a fuzz disorganized. They allowed some biker vendor and another outfit to park their truck and trailers in the front parking lot taking up no less than ten spots each, so upon our return at midnight after the football game we were left parking behind the hotel. Didn't feel safe! Just poor management! Lady at the front desk asked if everything went ok and I replied, you can read about it on Tripadvisor. Overall I'm pretty disappointed. Not what we've enjoyed at other HIE. Holliday Inn had really up'd their game until now, may go back to Hilton Gardens to be on safe side. Breakfast was very good and much needed considering that I didn't get any sleep. Give this one a thumbs down!
October 2, 2013
Rated 4.0 out of 5.0 by Joel29 Very Good Property
The staff was outstanding and also the breakfast and value for the price. The only recommendation is to go through some of the rooms including the one we were assigned and check the condition of the carpets and furnishings. Our room was very comfortable and the interior was still servicable but some stains on carpet and furniture. Overall a great stay.
September 20, 2013
Rated 5.0 out of 5.0 by Bigchief100 Food
Food was good and front desk were polite.This minimum letter requirement is for the birds if you want people to fill out the survey.
September 19, 2013
Rated 5.0 out of 5.0 by auntie22 Excellent service
The front desk staff went out of their way to meet our every need. Very friendly and professional.
Housekeeping staff also very efficient.
Good breakfast variety.
One of our 3 rooms had an AC problem that was taken care of. The hotel does not have the ambience of a 5 star hotel but the service was every bit as good.
September 11, 2013
Rated 5.0 out of 5.0 by Millary Great place to stay!
Staff was extremely friendly. Breakfast was delicious with a lot of variety. Comfortable beds. Right off I-40.
August 1, 2013