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Rated 4.0 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by Great Service Great Hotel, Good Staff, Awesome Rooms and breakfast fresh and good. I would recommend, this hotel. September 15, 2014
Rated 5.0 out of 5.0 by Great Place, Center of Clearwater - 15 min to beach One of the newest hotels in Clearwater. It's well maintained, super clean and quite for the most part. It is located in the middle of a high traffic area, but the rooms are sound proof, cool, quiet and comfortable. If you forgot your toothbrush, razor etc. a quick call to the front desk and they cheerfully deliver a complimentary whatever you forgot. All the appliances are new, the beds are comfy, bedding is soft and clean with loads of pillows, fluffy new towels etc. and the staff are helpful, courteous and friendly. They have it all, gym, laundry room, business room, pool, and a great breakfast etc. Book a room and tell them I said they are an awesome establishment. I stay there on business/pleasure about 2 times a month. September 12, 2014
Rated 4.0 out of 5.0 by Nice place The room was nice, clean and comfortable, had lots of pillows, good wi-fi. I liked having both a luggage rack and a bench to accommodate 2 suitcases. There's some road construction in the area now (Aug 2014) that makes it a little confusing to get to, but otherwise it's a good location. The breakfast is the usual hotel fare; the hot cinnamon rolls were good and they have pancakes instead of waffles. The front desk staff were friendly and helpful. No complaints. September 3, 2014
Rated 5.0 out of 5.0 by Convenient to the beach convenient hotel to many beaches in the area and many dining and entertainment options for the evening September 3, 2014
Rated 1.0 out of 5.0 by BEWARE OF UNAUTHORIZED CHARGES -$140 FOR BLANKET i DIDN'T REMOVE My first visit was lovely and I looked forward to this one as well. Until I checked my bank account and found that I was charged $140.00 for a well used velveteen double blanket that I most assuredly did not take. Outrageous at any rate, when a new one from Walmart is only $39.00. They did not contact me to ask about it or notify me of the charges. I am quiet, clean and never even use the second bed. I left a nice note thanking house keeping and $15 for a job well done and am quite happy with every thing else. Seems no good deed goes unpunished. I travel and I'm retired military... This is the first time I have ever encountered this problem in any state or country I have ever been. I've spoken with several friends and family members and they are as surprised as I am that such a large corporation would behave so. i spoke with the owner/manager who said "people steal things the time" when i asked about the charge and explained I had no need of his blanket. He said an investigation would be done and if they found it, they would refund my money. I asked how long it would take and he said , "I don't know" and hung up. BEWARE OF UNAUTHORIZED CHARGES FOR THINGS YOU DIDN'T TAKE - ITS' THEIR WORD AGAINST YOURS AND THEY ALREADY HAVE YOUR MONEY. GOOD LUCK GETTING IT BACK. August 31, 2014
Rated 5.0 out of 5.0 by Great Stay Very well maintained hotel. Have to say it was one of best interiors of any Holiday Inn Express I have stay at in a while. Very quite, comfortable room. My only recommendation is to add a printer in your business center. Having to use the printer at the front desk is inconvenient. August 27, 2014
Rated 5.0 out of 5.0 by Work Great people who know how to make you feel welcomed. I've stayed here several times and continue to go back August 25, 2014
Rated 5.0 out of 5.0 by Nice Place to Stay Everything was great except for the parking. There was a wedding in the ballroom and parking was unavailable due to the number of guests that attended. Customers with rooms should have priority. August 14, 2014
Rated 5.0 out of 5.0 by Great service and nice place Everyone was super friendly and the rooms are big. The breakfast was cool because they had an automatic pancake machine. Nice! It was a 10 minute drive to the beach without paying the overprice at the beach area. August 12, 2014
Rated 5.0 out of 5.0 by Excellent stay Our stay was wonderful. The hotel was completely full and still was very clean. The pool was also clean. Everyone was friendly and cheerful. We will stay here again. August 7, 2014
Rated 4.0 out of 5.0 by have to give thanks! it was late at night, and there were no hotels left on Clearwater Beach - PERIOD! when I called the Fullly booked hotel, they were able to find a room at this location. Fortunately I knew where it was and even though not where I was headed, the reservation was made immediately. When I walked in the lobby, they knew who I was and had room ready! thank you !!! August 2, 2014
Rated 5.0 out of 5.0 by great visit Great service, great staff and I will stay here again. July 24, 2014
Rated 5.0 out of 5.0 Judy Judy Judy Our front desk receptionist, Ms. Judy did wonderful. She hooked us up! I had not stayed with IHG, Holiday Inn Express in quite a while. Be assured I will be frequenting this chain more often. Many thanks... don July 24, 2014
Rated 1.0 out of 5.0 by Needs help common areas and pool were gross. needed to call to have my room clean twice, plus ran out of towels twice. fire alarm one night. the halls were flooded and blowers running all night with carpets all ripped up in the hallway to my room. July 23, 2014
Rated 4.0 out of 5.0 by Great Staff The hotel staff was excellent. The location was a prime spot. Next, to food places (fast food, supermarkets and the shopping centers.) 20 minutes from Tampa and 25 from St.Petersburg. The noise level was good at night, The room has a mini-frig, microwave and better TV than some fancy hotels. All HD Channels. This is a good hotel for the price. I would stay again. July 21, 2014
Rated 5.0 out of 5.0 by Family vacation Wonderfull time! We got one of the 2 room Suites. Our 7 & 4 yr old daughters loved having their own room and the extra bathroom helped out too. Very reasonable pricing and a great central location. Close enough to the Beach, but no beach traffic to annoy you. We will be back..... July 20, 2014
Rated 5.0 out of 5.0 by Great location and great hotel This hotel was beautiful inside, good location, clean,warm and inviting. July 7, 2014
Rated 5.0 out of 5.0 by Great Location Great location to ball field and malls. Stayed here for business and it was easy access to Gulf to Bay and 19. Surrounded by several places to eat and very clean. Nice pool area and quick trip to the beach. Staff was very friendly and housekeeping was great. I have stayed at this location before and I will be back again. July 5, 2014
Rated 1.0 out of 5.0 by not a great example of Holiday Inn Poor housekeeping and failure to replenish stained towels and sheets really let this hotel down, Reception staff, you did well, keep up the friendly helpful attitude July 5, 2014
Rated 5.0 out of 5.0 by Really Nice Holiday Inn We were there for a wedding and had several rooms. This is probably one of nicer Holiday Inn's out there. Just want to thank Iris again for being so wonderful to my family as well as the rest of the staff. Clean rooms, good variety for breakfast...didn't have time for the pool, but next time. June 24, 2014
Rated 5.0 out of 5.0 by TV too low to view comfortably Biggest beef this trip (since different room) is the TV's are bolted to furniture and too low for comfortable viewing from the beds. Come on, really. In this new age of flat screens, they should be bolted to the walls. Bolting 'em to the furniture is so 70's. June 23, 2014
Rated 3.0 out of 5.0 by Complimentary Breakfast The food was good, but most hotels that I have stayed at the complimentary breakfast are usually extended to 10 or 10:30 on Sundays. This Holiday Inn cut the hot breakfast off at 9:20am an had a lot of unhappy customers. June 19, 2014
Rated 4.0 out of 5.0 by Great Location for Business This was the perfect location if you are doing business in the Clearwater area and are looking for a comfortable hotel at a reasonable rate. The hotel staff was VERY friendly and courteous. The room/bathroom was very clean. The breakfast exceeded my expectations and I had a great selection of foods to choose from. If I'm ever in the Clearwater area again, this is the place I'll stay. Highly recommended! June 9, 2014
Rated 5.0 out of 5.0 by Visiting Florida Our stay at Holiday Inn Express in Clearwater Florida was great. Everyone was very friendly and the service was great. The only problem was the very close road construction. But that's how places like Clearwater grow. I definitely would stay there again if we get to visit again and would recommended to friends or family. Vistor from South Arkansas June 3, 2014
Rated 4.0 out of 5.0 by Clean and convienient Parking on weekends is difficult because of visitors with towed boats that take up 5-6 parking spaces. Room 406 has absolutly no view!! Clean! Some visitors just love to slam doors! Not a hotel issue, just typical part of a hotel visit. Easy access to US 19 and Gulf to Bay if you are familiar with traffic paterns and patient with on going construction at 19 and Gulf to Bay. June 3, 2014
Rated 4.0 out of 5.0 by breakfast overcrowding at breakfast but in some ways understandable because of Memorial weekend. difficult to remedy as there was no spare room in the breakfast area. Perhaps use of the nearby relaxation area would have alleviated the problem. May 31, 2014
Rated 1.0 out of 5.0 by Worst holiday inn ever Let me start my saying that I always use this chain due to corporate business account thru work. First of all, the door was missing the lock plate which prevents the door from locking properly. The a/c was off when we first walked in and the room was extremely hot from facing the sun all day. No other rooms available. You had to go to the front desk to ask for dressing for the pullout bed. They do not provide in the room and give you a hard time in providing. When going to breakfast, the employee was overwhelmed and no help provided from the rest of staff. Garbage was overflowing and the food was constantly running out. Everyone complains and hungry and management would not help, they just kept presurring employee to move faster. Breakfast would finish at 9:30 am and she would shut down and collect immediately what was left. When is asked for a milk for my daughter, she stated that she had to lock the refrigerator at 9:30 exactly and not allowed to offer anything from it no matter what. Ridiculous! Never again, reported to my company to avoid them at all cost. May 29, 2014
Rated 4.0 out of 5.0 by Overall very nice But.. Overall it was a nice experience but there are some useful suggestions - Ensure that the fitted cover sheet for the sofa bed is in the room - Make sure someone is picking up the phone, you never know that person calling could be in serious danger. This one is a request: - Ensure every floor including the lobby smells great, lovely. i had to come to the lobby including the elevator with a Terrible smell, there was a separate family that really didn't like the smell, almost resulted in a child puking. they decided to take the stairs instead. I'd like to acknowledge a particular fellow that had worn all grey. Good call on getting the outside sidewalk cleaned, good thinking! You want a Clean building, every little bit counts! Thank you for a nice stay, i hope to come back again. May 4, 2014
Rated 5.0 out of 5.0 by Do it again! We loved everything about this hotel!!!!! Except: the exhaust fan in the bathroom was extremely loud and irritating because it could not be turned off unless the light was turned off. Other than that we enjoyed the wonderful bed, soft big pillows, good breakfast, and attentive staff. Thanks for a great stay! April 29, 2014
Rated 4.0 out of 5.0 by Above & beyond service! Great customer service! I want to thank the night shift crew and managers. They were able to open up the breakfast area for continental breakfast a half hour earlier for our huge group of kids that had to be out the door at 6am every morning. Very much appreciated! April 24, 2014
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