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Rated 4.4 out of 5 by 887 reviewers.
Rated 5.0 out of 5.0 by Good value and great service. Have stayed at different hotels near here and with the attentiveness of the staff and a above average breakfast bar, this makes my choice for the next time I visit. Rooms were larger than I expected and the beds were so very comfortable. July 3, 2015
Rated 5.0 out of 5.0 by Perfect Location, Huge Room This hotel is about a 10-minute comfortable walk from the convention center. There are many neat, local restaurants and shopping options within one block of the hotel. Breakfast had a lot of variety, and the staff were very friendly and attentive. Our room was very large! The only weird thing was housekeeping hours. The first day, we were in our room until after noon and got a note under the door that we had missed our housekeeping opportunity. (Which we expected. That was fine.) The second day, we were out all day. We got back to our room at 6:30pm, and housekeeping was just finishing up. Not really a problem, just a little weird. Overall, it was a great place to stay. Good value, location, and staff. July 1, 2015
Rated 5.0 out of 5.0 by Beautiful Room! The room was very beautiful and the hardwood floors were spotless! The staff were very friendly and happy, and helped us with all that we needed! This was defiantly the place to stay in downtown Cleveland! June 29, 2015
Rated 5.0 out of 5.0 by Unique downtown experience Great location for walking to downtown attractions. Remolded old bank building with high ceilings and hardwood floors, not your typical generic hotel room. Helpful and friendly staff. Had a great stay. Only small quibble was noisy HVAC system, and sticky spot on the hardwood floor. June 29, 2015
Rated 5.0 out of 5.0 by downtown cleveland is fun stayed here twice, very clean. staff friendly. easy access to progressive and quicken loans June 29, 2015
Rated 5.0 out of 5.0 by Staff was fantastic The room was great and very affordable for downtown. Breakfast had a great selection and we especially enjoyed the evening refresher. The staff, however, really made our stay. Everyone was super friendly and helpful. We did not encounter one staff member who didn't chat with us and ask how our stay was or if they could do anything to make our stay better. We were traveling with an infant and the staff was very helpful in bringing us a crib and getting us extra towels. They were very friendly to our son and helpful and friendly to us. We would definitely stay there again and recommend it to anyone we know traveling to Cleveland. Thanks for a great stay! June 29, 2015
Rated 5.0 out of 5.0 by Pleasant Stay Pleasant Stay. Nice spacious room with high ceilings. Great Hospitality Hour. June 28, 2015
Rated 5.0 out of 5.0 by Great Visit This is our second stay at this particular location. Service was excellent. We love the convenient access from the interstate as well as proximity to the baseball stadium and restaurants. June 26, 2015
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