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Rated 4.5 out of 5 by 1091 reviewers.
Rated 5.0 out of 5.0 by Necessary trip The staff was very accommodating and pleasant.The location is wonderful. Interesting historical building. February 2, 2016
Rated 5.0 out of 5.0 by Wonderful Stay! I have stayed at this IHG property for the past 3 years. Very clean and spacious rooms. The front desk staff is wonderful. Special thanks to Alex at the desk who was extra helpful. I will stay here every time I visit Cleveland!! The young lady that was working the breakfast area was very knowledgeable with the guests. She was really pushing these surveys! Kudos Cleveland downtown!! February 2, 2016
Rated 5.0 out of 5.0 by Great hotel with beautiful large rooms We traveled to the area to visit the medical clinic due to a serious illness of a family member. The staff members were absolutely wonderful. We could not believe how nice and large our rooms were. We had to stay in hotels while traveling to and from the area and while we paid more for some of them, none even compared to this hotel for quality and affordability. 5 stars for sure! January 31, 2016
Rated 5.0 out of 5.0 by Fun Weekend Getaway Spent a fun weekend downtown. Holiday Inn is close to great food and drink within walking distance. Rooms are large and spacious. Our room was ready upon arrival and clean. About the only small negative I could say was I will our room had a small fridge and sounds carry between rooms fairly easily. Other than that, I would recommend staying here if you are visiting downtown. January 28, 2016
Rated 5.0 out of 5.0 by You will be impressed! This is by far the nicest "big brand" hotel I have stayed in. Hardwood floors, vaulted ceilings, lots of space - especially counter space - granite tops, good shower pressure, comfortable bed, really didn't hear another guest at the hotel. Nothing special about the breakfast, but nonetheless, you should stay here! Super convenient if you're going to the Q to see a ball game! January 26, 2016
Rated 5.0 out of 5.0 by Favorite Holiday Inn Express I love this old building. The hallways are wide and the ceilings are tall. All the rooms have hardwood floors. The elevators are small and a little slow but the place is beautiful in a way new hotels just aren't. The location is also perfect really close to all the great 4th street restaurants. January 26, 2016
Rated 5.0 out of 5.0 by staff The staff at this hotel was the friendliest I have ever encountered while traveling. Even if you were getting in the elevator they were courteous and helpful. The ladies working the front desk were great and informative and the girl working the lounge area serviced us after the specified time allotted for complimentary beverages was over. She was great January 26, 2016
Rated 5.0 out of 5.0 by Another Great Stay I love this hotel. Great charm and great location. Very friendly staff. January 25, 2016
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