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Rated 4.4 out of 5 by 689 reviewers.
Rated 5.0 out of 5.0 by Great find downtown Cleveland Very friendly and helpful staff. Enjoyed to ambiance of the old building turned into a hotel. Within walking distance of Playhouse square, restaurants, shopping. December 14, 2014
Rated 5.0 out of 5.0 by Nice room, friendly staff, and great service The room was perfect. The staff was courteous and friendly. We received free drinks and food the evening we checked in. We also had a free breakfast in the morning. Everything was great! The only thing I would change is longer shower curtains in the bathroom. The water was all over the floor while showering. December 10, 2014
Rated 5.0 out of 5.0 by Cleveland Rocks!!!!!!! We visited Cleveland to see a concert at the Quicken Loans Arena, we are from Buffalo, NY. We chose this hotel because of its location to the arena and ease to get back to I90. The hotel is perfectly located for attending the arena and one block from a street loaded with bars, nightclubs and good restaurants. The hotel guest services were great and the interior of the hotel and rooms were nice as well. The breakfast is serviced by a great staff and the food was good quality for a continental "included" hotel breakfast. We intend to use this hotel again when ever we visit Cleveland and I'm sure we will visit again based on this good experience. Nice job Cleveland!!!!!! December 10, 2014
Rated 5.0 out of 5.0 by Great Hotel! In town for a Cavs game and the staff was great. They even helped us get a taxi. The rooms were very nice. I would defeintly stay here again the next time I'm in Cleveland! December 4, 2014
Rated 5.0 out of 5.0 by Clean hotel in a great location The room was clean and comfortable. The hotel is located in a GREAT location for Quicken Arena and the only complaint I have is that the mattresses could use an upgrade. December 3, 2014
Rated 5.0 out of 5.0 by Love the building and location This was our second stay at this hotel. It is a good value in a great location for whatever we want to do downtown. We will return! December 3, 2014
Rated 5.0 out of 5.0 by Great downtown Cleveland hotel I can't say enough good things about this hotel. We arrived late on a snowy night and were quickly valeted and checked in. The front desk clerk was friendly and very helpful. The location of this hotel couldn't be better. It is right in the middle of downtown. Even though it was snowy during our visit, we were able to walk to different restaurants and bars which were only about 2 blocks away, and to the Horseshoe Casino, and to the Rock and Roll Hall of Fame. The room was wonderful. The hardwood floors gave the room a completely different feel than any other room we've ever stayed in. The tiling and the whirlpool bathtub were so nice that we took pictures and are considering using it as a model for our upcoming bathroom remodel. Breakfast was great and the room for breakfast was nicely maintained and had plenty of space and comfortable seating. We also enjoyed playing some pinball and pool in the lounge area after returning to the hotel one night. I really can't say enough good things about this hotel (and actually Cleveland in general). We will definitely be back in the summer with the kids to go to an Indians game (another place we can walk to from this hotel!) December 1, 2014
Rated 5.0 out of 5.0 by Amazing Stay I booked the hotel for me and out of town family for my daughter's wedding. The hotel and staff were fantastic. To me it is more of a boutique hotel with it's hard wood floors, giant windows and high ceilings. Super Cool! It was a relief that everyone that stayed there on my recommendation enjoyed their stay! November 29, 2014
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