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Rated 4.5 out of 5 by 998 reviewers.
Rated 5.0 out of 5.0 by Excellent large, 15th floor corner room, with whirlpool & great views We appreciated the upgrade to the large king suite, in recognition of our status as IHG platinum members. Location was good, too; we walked to Lake Erie for sunset one evening, and enjoyed dinner around the corner on 4th street (with entertainment and a lively dining scene outside in the beautiful weather) on another evening. Breakfast room was freezing cold every morning. We enjoyed happy hour there on Wednesday, with barbeque & slaw and beer. Enjoyed having the fridge and separate sink and countertop at the entrance to the room. I really liked the bathroom amenities, including the makeup remover cloth each day that was large enough to do a thorough job! Whirlpool tub wasn't cleaned thoroughly before and after my baths (noticeable ring near the top of the tub, which I cleaned myself). Self-parking is inconvenient for car access in the event of inclement weather. Valet is too expensive. October 2, 2015
Rated 5.0 out of 5.0 by Solid Stay Located in the downtown Cleveland area, hotel is very nice once you get inside. Parking is a little tricky, though they do have valet service. But the location of hotel allows many parts of the downtown area to remain in walking distance. Rooms were very spacious and clean, staff friendly and free breakfast also very good. If staying in the downtown area, this is a good choice. October 2, 2015
Rated 4.0 out of 5.0 by Room Very nice large room. Doors on rooms should be reviewed and redone. Although I felt secure, the doors are something that should have good fit and make one feel secure. September 30, 2015
Rated 5.0 out of 5.0 by Loved this hotel Great clean room Friendly staff Excellent location I would stay here again September 29, 2015
Rated 5.0 out of 5.0 by business stay they go above and beyond to accommodate . I got there very early , and couldn't get a room, yet. They gave me an iron and ironing board, for my use --- that's exactly what i needed, at the time, to get ready for my business meeting. thank you Holiday Inn Express Staff!!! September 28, 2015
Rated 5.0 out of 5.0 by Good Hotel to stay in The internet connection was little slower. Apart from this the hotel was really good to stay in. It had all normal amenities. The place was really pleasant and easily commutable. I really enjoyed the stay. Every evening I used to walk to the lake, a mile away and it was really beautiful. On the whole I felt very comfortable and enjoyed this stay. September 28, 2015
Rated 4.0 out of 5.0 by Great Location, Large Rooms The rooms are really BIG!!! Staff is always super friendly. The only downside is having to park in an old, multi level parking garage about half a block away. Evening cocktail hour and appetizers are great, breakfast in the morning is okay. September 27, 2015
Rated 5.0 out of 5.0 by Nice historic building Like the hardwood floors, very clean room, spacious September 26, 2015
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