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Rated 4.8 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by delightful experience, as always The cleanliness of the rooms and the politeness of the staff made our stay a delight! We have our family reunion every August and we will continue to stay at HIE in Clifton Park as will my children and grandchildren. The breakfast is fresh and delicious and the pool is a delight for our grandchildren Keep up the great work! August 12, 2013
Rated 5.0 out of 5.0 by Great Customer Service I have stayed at the Clifton park Holiday Inn several times now and the staff is always helpful, friendly and ready to assist in any way. From the folks at the front desk, to the people in the breakfast room to the cleaning staff. Easy to see that customer service is a priority at this hotel. Looking forward to my next visit. Thank You. July 30, 2013
Rated 3.0 out of 5.0 by Clean rooms, bed too firm for my liking We checked in and I'm used to as a Priority Member receiving a couple bottles of water and at some hotels a snack box. I had to ask as a priority member don't I usually get a bottle of water? They then did give us water. I had a feeling there might be a noise issue when we went to our room and there were 2-3 rooms of small boys right next door and across the hall and down the hall a bit. They were running from room to room and slamming the doors or letting them close on the door lock bolt, which prevents the door from closing but makes a loud thud. The kids seemed to be totally unsupervised so I gave it until 1030pm for them to calm down before I called the front desk to complain about the noise. No calming occurred so I made the call. The desk clerk knocked on their door had a quick chat and it quieted them down pretty well. The bathrooms in the rooms are roomy and nicely appointed. The sheets are very thin almost gauze like and the bed was too firm for my liking. So I did a lot of tossing and turning. I'm sure the room price was elevated due to the horse racing but not worth the price I paid. The other Holiday Inn less than 5 miles away was like $75 less but I had stayed there 2x before and wanted to check this one out. The bathroom is roomier and a bit nicer than the other Holiday in, but the price not worth it. July 25, 2013
Rated 2.0 out of 5.0 by Breakfast Very poor selection, and presentation. Items where not identified as to what flavor or type of item. The pancake machine needs to go away , get the waffle maker like everone else, the pancakes where terrible crusty and dry. Omletes if you can call it that was bad , tasted like paste. The sheets where not changed durning our 3 day stay , I like green but at over 100 per night I'd like fresh sheets. July 20, 2013
Rated 5.0 out of 5.0 by Wonderfu Staff-Beautiful Hotel We had a wonderful stay at the Holiday Inn Express in Clifton Park. The hotel is very clean, beds were wonderful and the staff was great! Can't wait to go back!! July 19, 2013
Rated 4.0 out of 5.0 by Great Location The staff at this hotel is top notch, and it is a good location for bars and food. June 25, 2013
Rated 5.0 out of 5.0 by Great place to stay ! Right from the warm welcome at reception, to the wonderful room with a very comfortable bed and spotlessly clean bathroom, to the good breakfast, our stay at the Clifton Park Holiday Inn Express was just right. Would highly recommend this location. The staff were truly customer oriented and very professional. June 21, 2013
Rated 5.0 out of 5.0 by Best stay ever Great location and the staff works as a team going out of thier way to help you with any problem youhave. June 20, 2013
Rated 4.0 out of 5.0 by Short Stay We were with the hotel 3 nights. Upon check in the front desk was able to answer an of our questions and provided recommendations on dinners and activities. They were familiar with the directions as well on how to arrive at our stops. The pool was clean and warm, my only disappointment was the lack of towels that causes us to use our own from the room, but again the front desk re-supplied our stock with out any problem. My biggest surprise was that each day we had a hot breakfast with many choices available, it was more than the cold cereal I had expected. To top it all off I loved the fact that the hotel was off of the main strip but still close to everything and everywhere I needed to be. We have already said that we would stay at this property again. Thank you for an enjoyable stay and the staff for making our home away from home a comfortable one. June 16, 2013
Rated 5.0 out of 5.0 by Very nice stay We did not have a reservation but was treated wonderfully and was able to get a room. Very comfortable and clean room. June 6, 2013
Rated 5.0 out of 5.0 by Great stay, again! Thanks everyone for such a great stay. The Priority Club Room was great! It seems like every time I go to the hotel they changed something else to make it better. Staff was terrific!! Jim June 1, 2013
Rated 5.0 out of 5.0 by Helpful front desk and great breakfast atmosphere I stay regularly at the Clifton Park Holiday Inn Express. I appreciate the friendly staff. I especially enjoy the breakfast time. Lucy is always attentive and fun! May 4, 2013
Rated 5.0 out of 5.0 by Comfort & service We enjoyed our overnight stay. Friendly & helpful staff. Relaxing evening & good night sleep;. Will stopover on our next trip through. April 25, 2013
Rated 5.0 out of 5.0 Clifton park I've been staying here since the beginning of the year. What a great staff. I think I've meet them over the months. Lucy is the perfect person for the breakfast crowd. If your not awake when you get there...you will be when you leave...with a smile on your face. The cleaning staff does a great job too...even though I'm staying 3 nights a week...each time I walk it the room it's like a fresh start. The check in girls are great too, they remember my name and my desire not to be on the 1st floor. Pool and exercise room are perfect too. Thanks, Pete April 23, 2013
Rated 5.0 out of 5.0 by Clifton Park HIE My stay was as usual. The staff was very friendly and helpful and the room was very clean and neat as always. Great home away from home. April 21, 2013
Rated 5.0 out of 5.0 by Very clean and easy to find Staff was great, used this as a stop on our trip, did not have a reservation. Was greeted as a Platinum Member at check in, would stay here again for sure. March 30, 2013
Rated 5.0 out of 5.0 by Clifton Park HEI Stay on 2/26/13 As always my stay at the Clifton Park HEI was excellent in all aspects. The facility is always very clean and the staff is always very eager to serve in any way the can. Thank you again for the excellent hospitality. March 5, 2013
Rated 4.0 out of 5.0 by Comfortable, Quiet & Convient My son and I stayed overnight to visit a college in the area, overall it was a pleasant vist, clean, comfortable & quiet. Staff was accomadating, especially since we arrived early and they allowed check in early which was a plus. We would definately stay there again. February 27, 2013
Rated 5.0 out of 5.0 by Great staff! We stayed here one night before catching the train to NYC. Great staff at the front desk and in the breakfast - polite, attentive and engaged. Received room upgrade as Platinum level Priority Club member without having to ask which I appreciate. Priority Club lounge is a nice touch. February 13, 2013
Rated 5.0 out of 5.0 by Solid Property Good place. Have a nice Priority Club lounge as well. Parking is a bit strange with restraunt next door so look at signs before going inside but generally it appears ample. February 11, 2013
Rated 5.0 out of 5.0 by Very friendly front desk & breakfast room staff The Clifton Park H I Express was an excellent value with everything you expect for comfortable bedding and well presented amenities. The staff was very, very welcoming, pleasant, and professional. January 7, 2013
Rated 5.0 out of 5.0 by Vice President My favorite Holiday Inn in New York State and I have stayed in most of them. Staff is courteous and efficient, accomodations are excellant, work out room, pool, breakfast bar and the recently added Priority Club room is a nice touch. Thanks for making me comfortable. December 31, 2012
Rated 4.0 out of 5.0 by Comfortable Stay The staff was friendly and check in and check out were smooth. The room was clean and breakfast was good. We checked in late and checked out early the next morning so we did not spend much time in the hotel but it was a pleasant stay. November 26, 2012
Rated 5.0 out of 5.0 by Love this clean hotel I travel a lot for business, and this hotel consistenly is the cleanest hotel that I stay at. I love the idea of the VIP room - very cool! Staff is very friendly. Pat November 3, 2012
Rated 5.0 out of 5.0 by nice place !!!!!! Staff and Service very good ... clean room . clean lobby .good area location. October 9, 2012
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