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Rated 4.7 out of 5 by 170 reviewers.
Rated 5.0 out of 5.0 by Great room Room had very comfortable beds and pillows. The space was large with plenty of room for two adults and three kids. When entered room, it was 79 degrees. While I understand conserving energy, after spending day in hot, humid conditions it would have been nice to be in a cool room. However, room cooled off quickly once it detected we were in there. The staff was very helpful with directions and suggestions for activities. July 29, 2014
Rated 4.0 out of 5.0 by Good Value - Clean and comfotable I stay frequently at the HIE in Clinton Tennessee for Business. The hotel is very clean, comfortable and well maintained. Staff are always friendly and accommodating. July 28, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Conveniently located right off of I-75. Staff friendly and courteous. Executive double king room was quite large and clean. Beds were very comfortable. Plenty of food choices in the area. Breakfast area was roomy, food choices were standard HIE offerings. I would definitely stay there again if passing through the Knoxville area. July 27, 2014
Rated 5.0 out of 5.0 by Great overnight stay! Quick check reservations were made prior to my visit. Extremely clean, comfortable room. Breakfast was great and offered a wide of variety. July 23, 2014
Rated 5.0 out of 5.0 by Great stay! Great hotel. Very clean. Friendly staff. Two King beds in each room! July 23, 2014
Rated 2.0 out of 5.0 by Room Type Switch Tammy, while I appreciate the follow-up phone call the next AM, this room type swap event has occurred at HI Express/Clinton before; in short, it's our view that if another guest unexpectedly "stays over" at the last minute, let them move rooms and not take away a room type/category which we had booked ~2 months in advance. Being met at the desk Thu/17th eve with 'oh, you are the ones...' and a reach to the side where pre-made keys with a yellow post-it are located then voice trails off is a HUGE warning sign, not even a 'welcome, back Returning Guest' or 'thank you Rewards Member' or anything even close in the exchange. We recognize staff there likely views the change as an "upgrade" with the room category/type swap, however, more noise across from the elevator entry/congregation area is NOT an upgrade with wake-up calls at 10pm, 11pm, 2am, 4:30-ish am, etc, etc. Thus, after a miserable night, we cancelled the next 4 room nights that were on a separate reservation; further, we are fairly certain we must recommend against family members staying there in our family reunion planning newsletter re: ~30 rooms & 3 room-nights each. Since this has happened before a couple of times at this property, this latest event which also affected our friends is a loss of confidence/faith with HI Express Clinton. Again, thank you for the follow-up call of obvious concern the next AM; it pains us to respond this way especially following the very positive engagement with you on our Sat-Sun rooms earlier that same week. Sincerely, cdj. July 22, 2014
Rated 5.0 out of 5.0 by Great room and friendly staff The location was very easy to find from the airport. Even though it was a late check-in the staff was very friendly and helpful. I would definitely recommend a stay at this enhoyable establishment., July 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean rooms I would recommend this hotel to all my friends and family. Very friendly and helpful staff, good size pool and very nice and quiet patio. It will be my destination every time am heading that way. July 21, 2014
Rated 5.0 out of 5.0 by Wonderful experience!! I called the day we were to arrive to inquire about our 2 rooms being adjacent to each other. Mandy told me they were across the hall from each other, but she would see what she could do. When we arrived several hours later, our rooms WERE adjacent to each other! Then the next day, I badly injured my toe at the lake, and Mandy once again came through with antibacterial ointment! Later I flooded the bathroom floor while taking a shower, and Georgiann came up and mopped it all up cheerfully and not making me feel like an idiot for not putting the shower curtain in place to begin with! This is what I call southern hospitality!!! July 17, 2014
Rated 5.0 out of 5.0 by Very Impressed! I was very pleased and impressed with the quality of service. The swimming pool was indoor/outdoor and very nice and clean. My family had a great time. Rooms were very nice and comfortable. Two thumbs up, way up!! July 16, 2014
Rated 5.0 out of 5.0 by Great Hotel Very comfortable bed ! Very friendly hotel staff. Will def stay here again. July 15, 2014
Rated 5.0 out of 5.0 by Everything wonderful! Comfortable beds, pillows (even had "firm" options for those of us that HATE down pillows!), linens, wonderful shower pressure, clean, friendly staff, great breakfast! July 14, 2014
Rated 5.0 out of 5.0 by Compared to holiday inns Best Holiday I've stayed in. Marriotte or Hampton inn quality. I have stayed in other H I for example in Augusta Ga which was more like ja hotel 6. This one restores my faith in good quality affordable stay July 13, 2014
Rated 5.0 out of 5.0 by Comfortable King Beds and Wonderful Breakfast Everything was great. My only suggestion would be to change the type of mattresses. At some Holiday Inn Express stays I have had the mattresses were Tempurpedic and they were wonderfully comfortable! July 10, 2014
Rated 5.0 out of 5.0 by Pet Friendly I found this hotel using the IHG iPhone app. I chose it because it was the only pet friendly hotel in the area. I got a two king suite and it far exceeded my expectations. Additionally, there was plenty of sidewalk grass near the hotel where I could walk the dogs. I would recommend this hotel for anyone traveling with pets. July 9, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Excellent hotel and great place to stay. would highly recommend this hotel for your next visit to Clinton-Knoxville area. July 8, 2014
Rated 5.0 out of 5.0 by Great hotel in every aspect. Stayed as a stopover on our way home from Hilton Head but was amazed by this hotel. Double king beds in a beautiful large .room...friendly help and a well stocked breakfast in the morning. Great hotel!! June 26, 2014
Rated 5.0 out of 5.0 by Lots of room more room space than I expected compared to other hotels that i have traveled to. June 26, 2014
Rated 5.0 out of 5.0 by We are never disappointed 1 We stay at this HIE location frequently and from the friendly staff to the clean well appointed rooms and amenities we are never disappointed ! June 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service, the room was very nice the pool was fun. June 25, 2014
Rated 4.0 out of 5.0 by A decent place to stay My wife and I stayed one night. It was very quiet, I heard very little outside noise. The room was clean and comfortable, but I did notice the drywall was peeling away from the room window, perhaps somebody left the window open and it got rained on. I was suprised to see this since the building is fairly new. The rest of the room was nice and the bed was clean and comfortable. There were no bath towels in the room, but the front desk gave us towels when we asked. The pool area was a bit disappointing. The hot tub was too hot to sit in and the pool, and indoor/outdoor pool had a lot of leaves and debris in it, like it hadn't been vacumned for a couple of days. The plastic strips separating the inside and outside pool were in need of replacement. Also there were no towels in the pool area, however the front desk also gave us a couple of towels for pool use. June 17, 2014
Rated 5.0 out of 5.0 by Really great hotel Highly recommend this property. Comfortable, clean, great location. Near a small shopping center and an excellent restaurant. June 16, 2014
Rated 5.0 out of 5.0 by Best HIE I have been in in a long time The public areas, halls, breakfast area, the room were terrific. The recommended restaurant across a not too busy street was great for dinner, except maybe the proportions were too big for people who sat in a car all day. If I had to provide a negative it would be that they had only whipped margarine, but no butter for the pancakes. June 12, 2014
Rated 5.0 out of 5.0 by Reception was exceptional. The upgrade was superior as was the reception in spite of several guests at one time. June 9, 2014
Rated 4.0 out of 5.0 by Nice hotel Great bed, comfortable room, staff was all very nice. The breakfast and workout room were great! June 9, 2014
Rated 5.0 out of 5.0 by Hotel Hotel was good. Would definitely book a room with this hotel in the future. June 8, 2014
Rated 5.0 out of 5.0 by Comfortable room We really were impressed with the cleanliness and the neat appearance of the hotel. Love the look of the pool although we didn't have time to enjoy it on this trip. June 4, 2014
Rated 4.0 out of 5.0 by Cerca de Eagle Bend Manufacturing El hotel es ideal para visita de EBM, tiene algunas opciones de comida, walmart, etc. Además a unos metros de la 75 June 4, 2014
Rated 4.0 out of 5.0 by Enjoyable Staff at the front are exceptional. I did have an item go missing but the hotel immediately replaced it. I enjoy staying at this location, while enjoying a restful nights sleep. The pool, spa, and fitness center need some care and attention May 31, 2014
Rated 5.0 out of 5.0 by Stay here every time we are in the area Another great stay at this hotel. Was disapointed that there were no scrambled eggs available for breakfast but apparently there was an equipment malfunction of some type. Other than that, another great stay. May 30, 2014
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