Rated 4.0 out of 5 by 73
Rated 5.0 out of 5.0 by jimbo44ggggg Family Reunion in Style
Booked rooms for a family gathering (4 children,their spouses and 11 grandchildren). The hospitality of the staff was super. Pool and spa was a great treat for all. Wonderful retreat from mid-west weather. Thank you Holiday Inn Express for making this possible.
January 22, 2015
Rated 5.0 out of 5.0 by Buckeye former Hoosier Pleasantly surprised
After reading other reviewers, I was unsure what I'd find since there was a big mix. After arriving it was obvious that reviews done a year or more ago were before the complete renovation this hotel has undergone. It looked brand new on the outside AND inside. Everything was fresh and updated, the lobby and breakfast areas were extremely nice. Upon check-in it was very obvious the front desk staff and manager are intentional about making sure you feel welcomed.
Breakfast had a very large variety... hot and cold items, eggs, breakfast meat, pancakes, cereal, fruit, yogurt. No matter what your eating style is, you'll find something to your liking. It was also very clean.
Room was clean and comfortable.. I thought it could have used more lighting but that was minor. The walls, carpet, bedding etc are all new and fresh.
This is not hotel related but the only downside of this experience is that there is very little on this exit to eat... almost all fast food, one pizza place and a really good Mexican restaurant. But when I come back to this area, I will stay here again because the hotel is that good.
January 16, 2015
Rated 5.0 out of 5.0 by yiping123 Great Staff and service
The staff was very helpful in explaining the surrounding area, and the night shift manager at front desk was above and beyond his call of duty.
December 28, 2014
Rated 5.0 out of 5.0 by rebek excellent experience
the staff was very friendly and the rooms were clean and neat. Very well stocked. I asked for more shampoo and conditioner and the staff was eager to help. Breakfast was good and the lady was stocking everything as needed.
December 16, 2014
Rated 5.0 out of 5.0 by Trying Patience Management
Extremely welcoming, helpful and courteous. Breakfast was crowded. Staff did good job of trying to keep up with demand.
December 3, 2014
Rated 5.0 out of 5.0 by C Carp Mr. Carpenter
Great place to stay. Nice and comforable. Great staff.
November 28, 2014
Rated 3.0 out of 5.0 by PWO1 Worn and Noisy
The hotel has a nice external and internal appearance.
Sounds carry between the rooms really easily. Snoring and conversations in the next room were easy to hear even with the AC running as background sound. Other people in other rooms in our group reported the same thing.
The staff are excellent.
The jetted tub in our room was broken in an extremely obvious way and the room should have been out of service.
The furniture is somewhat worn, finishes rubbed off and scratched a lot, and needs to be replaced. Our room had several patches in the drywall. The room has had rough treatment.
November 26, 2014
Rated 5.0 out of 5.0 by Frequent Stayer1980 Comfy
Very nice stay hotel staff was awesome! Lacey was very attentive and helpful.
November 24, 2014