Rated 4.3 out of 5 by 65
Rated 1.0 out of 5.0 by WW Sara Housekeeping very poor/rude service
I am a gold Ihg members. I love HIE for my travel needs but I will most likely not stay at this location again. The hotel clerk was rude. She had burnt popcorn and the lobby smelled very bad. I asked what was the smell and she rudely replied she burnt popcorn with no apology of any kind. The room had no attention to cleanliness. The rods to open and close curtains were filthy as were the curtains. The shower curtain was dirty as was the bathroom door. I could go on....., I left a comment card so I hope it was received by management.
February 2, 2014
Rated 5.0 out of 5.0 by Scott81 Very nice room with great big digital flat screen TV
From check in to check out the stay was a good one. The staff were exceptionally nice and really made the stay great.
January 15, 2014
Rated 5.0 out of 5.0 by Ed (FL) Great experience.
I travel this route several times each year, but never stopped in Colby to stay overnight. I was tired of driving and decided to pull over in Colby. I usually stay in Holiday Inn Express when traveling. They had one in Colby, so I decided to stay there. I was pleasantly surprised at the quality of my experience. Very nice facility and the room was exceptional...at a very reasonable price. It is now on my list of favorite places to spend a night.
January 9, 2014
Rated 5.0 out of 5.0 by Red Angus Christmas Day!
We have stayed here several times-and it is always a good stop.
It is always a pleasant experience.
January 5, 2014
Rated 1.0 out of 5.0 by Lisarock Best in Kansas
I drive through Kansas several times a year and am always looking for a pet-friendly hotel. This Holiday Inn Express is the best hotel I have stayed at in years. The room was very modern and very big. Everything was clean and comfortable. The hotel is pet-friendly, but feels upscale. I would recommend it to anyone traveling through Kansas.
December 25, 2013
Rated 4.0 out of 5.0 by KDOT2 Nice property for the middle of nowhere
I always stay in Holiday Inn Express properties when I can. This is one of the better ones. It was very clean, the staff was friendly and professional and the breakfast was very good. My only complaint (only to myself and not to the staff) was I couldn't seem to get the room a comfortable temperature. That could have been me as I was ill or it was the thermostat. Regardless, I still slept well and will stay there again.
December 16, 2013
Rated 5.0 out of 5.0 by Judde Superb
Clean, comfortable, upscale, with friendly, caring staff. I will return.
December 4, 2013
Rated 3.0 out of 5.0 by biztravler28 Not what we expected.
Although we were grateful to find a pet friendly hotel, the staff could use some retraining. I've stayed at around 10 IHG hotels in the past month, and this is the first less than stellar staff I've seen. The night clerk at check in was very matter-of-fact with just a curt hello. And amazing enough never mentioned, even once, our IHG gold elite status. We usually receive some perk, but this time we didn't even get an acknowledgment.
The check out clerk did give a "thank you" when we checked out, but never asked how our stay was. Perhaps other have not had the best experiences so they are afraid to ask.
Breakfast was just OK. Even though it was the same food as other HI express, the quality wasn't quite like the other stays.
Finally, this hotel was by far the most expensive stay. Probably 60-70% higher than usual. I realize that prices vary by city and time period, but this was a bit unusual.
On the plus size, the rooms were clean and comfortable, and pet friendly was necessary for this trip, so thank you for that.
November 23, 2013