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Rated 4.0 out of 5 by 271 reviewers.
Rated 4.0 out of 5.0 by Clean and comfortable After a terrible experience in an in-named hotel the night before, we were delighted to get to the Holiday Inn Express and find clean, big rooms, a wonderful staff and even a spinning pool. June 27, 2013
Rated 5.0 out of 5.0 by very convenient for the airport We stayed here on arriving and departing Atlanta. Our room contained everything we required . It was very clean and well cared for and the bed was very comfortable .Although the airport is very near and the planes fly overhead you do not hear them in your room. The breakfast bar is great and is constantly being restocked. We enjoyed the complimentary welcome bag it was a thoughtful gesture. You could not wish for a more friendlier and helpful staff. As we travel with a mobility scooter using a shuttle bus can be difficult ,so we would like to say a big THANK YOU to MICHAEL for all his help. And yes when we next fly into Atlanta we will certainly be staying at this hotel. June 25, 2013
Rated 4.0 out of 5.0 by Convenient and close to the airport Nice room. I was pleasantly surprised at how soundproofed the rooms were. The airport is nearby and when I got out of my car in the parking lot, I could hear the loud jets screaming overhead. Once I got into the hotel, complete silence. Nice! The room was comfortable and clean. The only thing I would have liked but didn't have was a small refrigerator. Atlanta gets hot and humid. Next time, I'll upgrade. June 21, 2013
Rated 5.0 out of 5.0 by Wonderful The rooms were very nice and clean. We could not believe how quiet they were with all the airplane that were flighing over all the time. The beds were very cozy to sleep in. The staff were very helpful and friendly. We will be back again. Thank you for our stay. June 21, 2013
Rated 5.0 out of 5.0 by I shall return ! This was my first visit to this particular Holiday Inn Express. I will be sure to stay here on my next trip to the Atlanta area. A Tip For You: Stay over a Tuesday night if possible. from 4-6PM on Tuesdays they have a Manager's Open House. One of the Managers is there to answer questions about the Atlanta area and to make you feel welcome while enjoying enough hors d' oeuvres and a great salad, to be all the dinner you might really want. The location is convenient, the pool is great. The only downside is there is no lounge/bar, just in case you are someone who enjoys an evening beverage. There is an adequate business center where you can print out boarding passes. Front desk staff are friendly and helpful. Breakfast was typical, but nicely done. Yes, I'll stay here next time. Gary - Milwaukee, WI June 12, 2013
Rated 5.0 out of 5.0 by Excellent hospitality This is my first free stay by point redeem. The front desk lady Irene helped me checking in earlier to upgraded room. She asked me if I need any help as well. I could feel like VIP. Next morning, I found she is not there though, the staff knew that I needed shuttle to the airport. Good! I like this hotel! June 9, 2013
Rated 2.0 out of 5.0 by Trouble at Check-in with rate quote i have stayed at Holiday Inn express many times in the past and never had any trouble gettting the rate that I reserved and printed out beforehand at home. when i showed the paper to the front desk clerk clearly showing the room and the rate, which was the AAA rate, she refused to honor it. I called HiExpress Customer Service and she talked with the front desk clerk - to no avail. listen, i do not mind paying what i know i have to agreed to pay, but please do not give me a different rate than the agreed upon rate when i show up at a Holiday Inn hotel!! i reserved this room directly through the Holiday Inn web site, so there should be no excuse for the hassle i received at Holiday Inn Express Airport. furthermore, the front desk cler failed to warn me aboutthe construction on the 3rd floor, which blocked one of the stairway exits. June 8, 2013
Rated 5.0 out of 5.0 by The room was spacious and the bed was very comfortable This was our second stay at this location, each time the staff was very helpful, check in was a breeze. I would recommend this location to anyone who is travelling through the Atlanta airport. May 29, 2013
Rated 5.0 out of 5.0 by Excellent service and nice rooms My husband and I stopped here for our 1/2 mark. We were greeted promptly by the staff in a professional manner, which made us feel completely comfortable. Once we entered the room it was very clean and nice.i would definately recommend this property, and we will stay again. May 26, 2013
Rated 5.0 out of 5.0 by Nice Hotel Staff was very friendly and professional. The room very was comfortable and breakfast was great. My guest and I had a wonderful weekend. I would definitely stay here again. Thanks for the hospitality!!! May 24, 2013
Rated 4.0 out of 5.0 by Overall pleasant experience. Everything was good. No surprises. Staff was kind, room was clean, price was acceptable and although right on the airport, never heard a plane from inside the building. Jay May 22, 2013
Rated 5.0 out of 5.0 by Bed a little bit soft, excellent shuttle service to airport Bet could be better. Service of shuttle very good ans drivers very well educated. May 21, 2013
Rated 2.0 out of 5.0 by Not the best choice It seems that the day shift personal are so busy they do not have time to attend to customers requests. Second shift personal are 200% better A/C was not cooling requested at 7:00 a.m. if someone would kindly look at it and have it fixed by 3:00 p.m. for my return Returned at 3:00 to find nothing had been done. Called facilities again second shift responded within 15 minutes and corrected problem Food served during remodel is very limited if I had known it was under remodel I would have stayed at another HIE property Called ahead and requested room with desk did not receive one facilities had to bring extension cord as no place to plug in computer to work. Fire alarm going off after midnight did not help May 21, 2013
Rated 4.0 out of 5.0 by Handy for stay, park & fly trip We stayed two nights at this hotel while we were on an overseas trip. Specifically, this hotel was chosen for their program that allows leaving a vehicle in their lot while traveling and then a shuttle to the aiport and return. We have been to the ATL airport before and several areas around the airport have some "questionable" environments. This hotel was in a more secure area, and the short shuttle trip was very nice after a long trip. Hotel is clean. The breakfast was good with some very good cinnamon rolls. The only negative is that the full size beds seemed very small to us, and when we asked about the king-size bed rooms, we found there were no accomodations for a child in those rooms (no pull out bed or anything like that). One comment is that our vehicle door was dented while we were away. I understand the parking is "at your own risk" and it is less of a reflection on the hotel than on the way people are today. Would I stay there again, yes. May 17, 2013
Rated 4.0 out of 5.0 by Quiet despite airport Great clean room at a fair price. Quiet room despite Atlanta airport traffic. (in the room that is, out side is a different story!) Excellent security with spike strips and gate to leave was reassuring even though the neighborhood looked clean and safe. May 15, 2013
Rated 4.0 out of 5.0 by Nice Place This hotel is very convenient to the airport and the shuttle runs on time every half hour. The place is clean and the staff is very friendly. Only problem I had was on two of the four nights we stayed here there were tours of school kids staying here and they were making all kinds of noise all hours, making prank calls to rooms and destroyed the breakfast area. It's not the hotel's fault but there were no chaperones to be found when needed most. I brought this to the attention of the hotel staff and got an apology. Otherwise just fine. May 13, 2013
Rated 5.0 out of 5.0 by Great hotel by the airport Extremely quiet for being next to the airport. Handy for car rental return and quite a few restaurants in short driving distance. Comfortable beds and well maintained. May 12, 2013
Rated 3.0 out of 5.0 by Below average service An exceptional stay was hampered by poor customer service. Let's get the bad out of the way first. 80+ degrees every day and no pool open. I was told that the hotel didn't want to pay for the state inspection. My room had a an A/C unit that rattled so loudly it could be heard down the hallway. When I told the front desk a few mins after check-in they told me maintenance would go up to fix it while I was out. I came back several hours later to my room having been cleaned again by house keeping but the A/C still making just as much noise. I went back down to the front desk to find out if maintenance had gone up and was told they had been up there. Advised that the problem remains... they told me that they would again send someone up there... no one came up. The following down before leaving for work I stopped at the front desk and advised no one came and the problem persisted, preventing me from a relaxing night's sleep..... they said someone would get it fixed before i got back that evening. Upon returning to the room it was clear that no one had been to the room to fix the problem. A/C still rattling away, loud as ever. When i called to the front desk I was told that the problem had been fixed even though she could hear the rattling over the phone. I gave up and went to the store to buy ear plugs. It did a marginal job of blocking the rattling noise. The house keeping staff believed it was acceptable to stand in the hallway to socialize for hours, talking about illicit activity and drug usage. The hotel is not in a good area. But it's close to the airport As for the good. It's a clean hotel. The beds are the most comfortable I've had anywhere in the country. Same with the pillows. Great water pressure and loads of hot water. Good selection of breakfast choices. May 7, 2013
Rated 5.0 out of 5.0 by Great value The facility is right by the airport yet you dont hear the planes landing or taking off The staff was extremely pleasant. The breakfast was standard HI Express fare Parking was free, secure and safe May 6, 2013
Rated 5.0 out of 5.0 by Very good when arriving in Atlanta This hotel is just a few minutes away from the Hartsfield airport and perfect after arrival or departure from the airport. The hotel procides a shuttle running on the hour every 30 mins on the hour. The rooms are fine and feel lust a little bit used. Very helpful staff 24 hours & very good internet. There are good restaurants closeby. Noise from the starting planes is VERY good cancelled by the windows which makes sleeping easy. May 3, 2013
Rated 4.0 out of 5.0 by Friendly and Capable Personel The employees are friendly and make you feel at home. The rooms are very clean and comfortably. The grounds and outside appearance are very well groomed. April 30, 2013
Rated 4.0 out of 5.0 by Good facility The hotel has a little age but is very nice. Service was good, although on Saturday morning the lady doing the breakfast buffet couldn't keep up with the demand and there were things missing and the place was a bit messy. When there was food out there it was the usual, very good Holiday Inn breakfast! The folks tried hard at the desk to make it a great experience but I was very confused that I was staying in an Atlanta, Georgia property with no access to the Atlanta Braves game? That in itself is almost a show stopper for return visits in baseball season. The front desk people didn't seem to think our concern for the Braves would get very far with management! Oh well! Overall nice accommodations for being near the airport and amazingly enough, you don't hear the planes coming and going! April 29, 2013
Rated 4.0 out of 5.0 by Great service -- Average Bed -- overall a good value & location Staff was cordial, overall everything was very nice. The bed had a big depression / divot in one side of it and probably needed to be replaced. It was a king so I slept on the other side. Shuttle service to airport, MARTA and neighboring restaurants was very convenient April 24, 2013
Rated 5.0 out of 5.0 by Staff went above and beyond I was extremely impressed by the professionalism and friendliness of the entire staff. From watching my bags prior to checking in to recommending an excellent restaurant, this was a hotel that I'll put on my "Must Stay" list. April 16, 2013
Rated 5.0 out of 5.0 by Enjoyable Stay I was at your property only one night, but I was VERY impressed with your front desk staffer. Despite working two consecutive shifts, she was energetic, engaging and very funny. Also your shuttle drivers were excellent and very accomodating. April 15, 2013
Rated 4.0 out of 5.0 by Quick Airport Stayover Usually find Holiday Inn Express to be convenient, clean, and reasonably priced. This was no exception. Only negative was finicky shower valve. April 15, 2013
Rated 2.0 out of 5.0 by Wonderful staff, uncomfortable room Staff at this property were very gracious and welcoming. Our room had a bed that was very squeaky and noisy every time you moved in the bed, and the air conditioning never cooled the room down. The air conditioner noise was impossible to sleep with as well. Breakfast was very nice, many good selections. Fitness room uncomfortably hot, also with no air conditioning that I could find. April 14, 2013
Rated 5.0 out of 5.0 by Final Four and a Braves Game My 7-year old son and I were in town for the Final Four and a Braves game... We arrived too early on Saturday to check-in, but the lady at the front desk assured us that our room would be ready when we returned from the game. She gave us perfect instructions on how to meet the shuttle to the MARTA, what shuttle to take to the Georgia Dome, how much it would cost, and how long it would take. We made the trip into town and back without a hitch. Upon our return after midnight, we checked in, and were in our room in less than 5 minutes. The room was comfortable, clean, and cool. The breakfast the next morning was awesome. April 12, 2013
Rated 4.0 out of 5.0 by Close to airport Just spent the night before a flight. Very easy to get to rent car return from here. A bit hard to find a place nearby to eat dinner. Rooms are fine, and airport noise isn't bad. I'd consider staying here again to avoid a long drive to the airport before an early flight. April 11, 2013
Rated 5.0 out of 5.0 by great hotel and comfortable beds Location is good, service is great and rooms are clean. April 4, 2013
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