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Rated 4.2 out of 5 by 38 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great shower pressure. Great hotel. Very clean. Good location. Big room with with lots of amenities. February 12, 2014
Rated 5.0 out of 5.0 by Excellent bed and comfort. I normally stay at HI because of your servi8ce, room comfort, and great breakfast. But this time the breakfast was horrible. The eggs were cold,bacon was burnt. I asked for more bacon and the lady brought out more burnt bacon. Then there was no orange juice in one of the orange fillers. First time I have experienced this type of service at a Holiday Inn Express. February 11, 2014
Rated 4.0 out of 5.0 by Great service and great shower Spent three days at this property and was treated extremely well. Also very clean rooms and awesome shower. Would strongly recommend. February 10, 2014
Rated 2.0 out of 5.0 by Poor Maintenance The HVAC blew continuously both hot and cold. Initially no dial tone on the phone. It was fixed. Toilet did not flush properly. Fire alarm beeped requiring battery replacement. The Staff was helpful but could not resolve the HVAC issue. All others were taken care of. However, this many problems was beyond reason. An email to the GM got a credible response. He indicated his concern and desire to improve conditions for the future. December 16, 2013
Rated 1.0 out of 5.0 by Poor customer service At the time of reservation they guaranteed me and a teammate a 2 P.M. late checkout. It was terribly important for us as we were running a marathon that morning and getting checked out on time would be an issue. Other hotels also offered a late checkout, but we chose Holiday Inn Express. Big mistake. They told us we would have to be out by 1 p.m. when we checked in and were very short with us, saying that's the way it is. I explained we had a late checkout guaranteed, and it should be noted on reservation, but the desk clerks didn't care. December 11, 2013
Rated 5.0 out of 5.0 by Good location I stayed at this hotel for 2 weeks on business. It's location is very good in relation to restaurants. It's also near the campus for those needing a short commute to the University. The rooms were very clean, and the staff was nice. December 3, 2013
Rated 4.0 out of 5.0 by Considerate General Manager I took my grandson down to visit TAMU as a prospective new student. We finished our business late in the afternoon after the first nigh but well after hotel checkout time. We had a two-night reservation, and I was expecting to have to pay for the extra night. The General Manager on duty at the time said "no problem" without any hesitation at all. Holiday Inns are my choice if possible owing to their dependability and value. November 29, 2013
Rated 4.0 out of 5.0 by comfortable, clean Quite satisfagtory. would definitely stay there again.. November 25, 2013
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