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Rated 4.4 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by Travel Tips The hotel is located in a good area for restaurants but is close to the Interstate too. The only negative was the bath room was looking a little worn. September 11, 2014
Rated 5.0 out of 5.0 by Leisure Stop The hotel was clean and the breakfast was good. Staff was friendly. September 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everything exceeded my expectations except the continental breakfast. The juices were watered down, and the eggs was runny and the sausage was cooked hard September 8, 2014
Rated 5.0 out of 5.0 by Great Hotel/ Your receptionist Ashely is great!!! Great location/ 15 minutes from downtown Columbia & has lots of stores around hotel. Will definitely be back / come down from Va for several Fball games each fall. The receptionist Ashley is wonderful/ helped me secure a room easy acceptable room for a handicapped person. Thanks!! September 1, 2014
Rated 4.0 out of 5.0 by Nice Hotel for Price The Holiday Inn Express on Harbison is a nice hotel for the price you pay. The staff was friendly and the facilities were clean and well kept. The continental breakfast was not very good and the bed was a little too soft for my back but otherwise everything else was great. September 1, 2014
Rated 4.0 out of 5.0 by Great Check-in, Great Room After driving 13 hours, the woman at check-in was so very pleasant and accommodating. The upgrade room on the 4th floor was great. The only issue was that I did not receive my wakeup call and could not find anybody at front desk when I left at 6:30 the next morning. August 28, 2014
Rated 5.0 out of 5.0 by Great place to stay We are very pleased with the location and quality of this hotel. Everything was near perfect. August 25, 2014
Rated 1.0 out of 5.0 by Friendly Desk Staff; Poor Housekeeping All common areas were very dirty and needed deep cleaning. There were Fruit Loops (cereal) in the elevator at 8:30 PM when we checked in and the same cereal was trampled a bit more and still present the next morning. Additionally, dried up sticky drink was spilled on the tile near the elevator and on the carpet on both first and fourth floors. The sticky floor had been there a while because it attracted dirt. Additionally, our bathroom was extremely dirty. The tub needed to have the dirt rinsed out before we could shower. It truly needed a good scouring, not just rinsing. We took a brief shower and felt that we were standing in someone else's dirt that had built up over time from improper or lack of cleaning. The entire room felt "sticky" and we did not dare walk barefooted on the carpet. The bathroom shower curtain and bed sheets were extremely wrinkled unlike any we ever saw. All linens looked as though someone took them out of a clothes dryer and crammed them into a bin before placing them on the bed or hanging the shower curtain. We never experienced such an unappealing hotel room; we felt so uncomfortable and could not wait to leave. The bathroom needed maintenance attention; wallpaper was pealing in various areas, the floor was visibly dirty and watermarked, and the chalking around the sink was poorly installed so it held previous guests' dirt. The sink was uncomfortable in which to brush our teeth. The linens were of poor quality, sparse, worn, and dingy. We must state that the hotel manager did refund us 100% of our room charge after briefly expressing our disappointment and we certainly did appreciate the gesture. However, it should be noted that this is the first Holiday Inn Express were we have had this experience. Our rating is based on our past experiences in several hotels. The only positive for this hotel was breakfast. The breakfast area was decently kept. We had a very early breakfast so we could leave ASAP! August 22, 2014
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