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Rated 4.1 out of 5 by 130 reviewers.
Rated 4.0 out of 5.0 by Comfy Bed, Smelly Bathroom Room was quite nice, the sleeping area that is. The bathroom reeked of mold/mildew. Aside from that, no trouble/problems whatsoever. January 23, 2015
Rated 5.0 out of 5.0 by Great stay to a long drive Great to be apart of the IHG rewards program. Holiday Inn has a superior quality and being apart of the IHG program has made the Holiday Inn Express that much cooler! Holiday Inn has become my favorite hotel and I will not book my stays at another hotel. January 22, 2015
Rated 2.0 out of 5.0 by poor service We have stayed 2 years now over mlk weekend. The 1st year we were to have a room that had 2 queen beds. We were told that room didn't exist. Only to find it did and a friend who checked in hours later with no reservation was given the room. This year we asked to pay cash and we were told sure we won't charge the card you can just pay at checkout. Unfortunately when we checked out they had already charged the card. 2 years worth of incompetent desk help or just non truth tellers I think we will stay across the street next time. January 21, 2015
Rated 5.0 out of 5.0 by Great stay for visiting Military Families Very nice, and well maintained rooms. Staff was friendly and helpful. Overall a good place to stay if your visiting Ft. Jackson. January 7, 2015
Rated 5.0 out of 5.0 by Relaxing Stay Christmas day arrival.........no issues, room was ready when promised. Staff was excellent and prompt responding to any needs. January 5, 2015
Rated 5.0 out of 5.0 by Great Value great hotel Definitely recommend!!!! This is the best hotel for my family to stay during my trip from Toronto Canada to Florida, also the 2nd cheapest. Really really good. January 5, 2015
Rated 2.0 out of 5.0 by Wow.... We stayed at this hotel when traveling. After a long day we decided to stop. This was close to the highway, so we took it. Front desk staff seemed nice at first, but was not going out of her way to be anything else. We decided we needed a roll away since we have a son and daughter that didn't want to share a bed, so we called the front desk to ask, and got "I'll check on it" and never heard from again.. So we made a make shift bed. We were tired from being on the road all day and went straight to bed. Once awoken by the slamming of doors and crying and yelling kids, we decided to get ready to leave. I was double checking for any items left when I noticed a brown stain, that looked like someone wiped their butt on the sheet on the bed I slept in. I know it wasn't from me! After being about half sick, decided to let the kids eat breakfast and stop at the front desk on the way out to let them know my findings. Breakfast was as bland as I have ever tasted. I understand trying to save money by watering things down but when the water had more taste than the juices, that's just sad. We went to the front desk and waited for someone for over 15 minutes, which someone was sitting right around the corner and just decided to cut our loses and run, since there wasn't a bell to ring. When I make the trip again, I will definitely AVOID this hotel. All in all, we were pleased til we woke up the next day. December 29, 2014
Rated 4.0 out of 5.0 by NIce Hotel Nice stay here, I don't like to stay in hotels with a 24 hr cancellation policy so I try to avoid hotels with this requirement, but I missed this one. So, a couple of hours after the 24 hour mark, I needed to change my reservations and could not. I was forced to stay here this time, as is their right to do. This hotel will miss out on future business from me due to this policy. Buyer beware.. December 29, 2014
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