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Rated 4.4 out of 5 by 318 reviewers.
Rated 3.0 out of 5.0 by Close to the Expo Ctr, but that's it... We chose this HIE based upon the internet pictures and reviews, and because it was close to the Expo Center where we were attending an event. I am also an IHG rewards member. After pulling into the hotel and seeing a security guard parked out front, I began to notice we weren't in the best area. The hotel is right next to a Wendy's, and the parking lot is quite compact. I will say that the staff was wonderful and breakfast is always great at HIE. Our room wasn't worth the money we paid, however. It had a stench of cheap perfume or deodorizer to try and cover up the musty/mildew smell. We didn't encounter any problems with our stay, I just wouldn't stay at this particular HIE again. February 3, 2016
Rated 5.0 out of 5.0 by Great breakfast comfortable. great staff. This is annoying, I have filled out the survey and written comments, enough is enough!!!!!!!!!!!! Is that enough characters????????????????????????????? February 2, 2016
Rated 5.0 out of 5.0 by Great Stay Nice to see my name on the board when I walked in. And the stay remembers everyone even when it has been a long time between stays. January 28, 2016
Rated 4.0 out of 5.0 by Great loccation and very comfortable Nice hotel. Very nice staff. Friendly. The food might need to be improved. Rooms were clean. Some loud people in the middle of the night was the only bad thing. January 21, 2016
Rated 3.0 out of 5.0 by Not the best holiday inn express The staff was great! Very friendly! But this holiday inn express wasn't quite as nice as the ones I've stayed at before. The room seemed smaller and it was ice cold when I entered because heater was turned off completely. Breakfast didn't have the same selection that I've seen at all over holiday inn expresses. No half & half and only a couple international delight creamers in one flavor. Sausage gravy was very dark like it was old and reused from the previous day. Biscuits were hard like they were reused as well. Sheets also seemed old and worn. Not crisp and clean like other holiday inn expresses. No bath floor mat. January 16, 2016
Rated 3.0 out of 5.0 by Jacuzzi Suite not what I hoped Jacuzzi suite was nice, but the Jacuzzi was filthy. Lots of dirt and hair was found in the tub and around the drain. We had to ask the front desk to clean the tub. They were willing to clean it and did so while we were out of the room. Otherwise, the room is nice and the staff was helpful. Great breakfast. January 5, 2016
Rated 5.0 out of 5.0 by Traveling to Louisville,Ky. Stopped in overnight on our way to Louisville, Ky for a New Years Eve concert. Had a great experience at this hotel ! Front desk was friendly and made us feel important. I HIGHLY recommend this Holiday inn Express !!!! January 5, 2016
Rated 4.0 out of 5.0 by No Pool We booked this Holiday Inn specifically for the pool. Our family was getting together for Thanksgiving and we wanted our grandkids to be able to spend time together at the pool. The first day we told the staff the the pool was freezing cold and needed to be fixed...three days later they discovered the heater had broken. The management tried to compensate us for the inconvenience...but this was the second time in a row we stayed at a Holiday Inn with pool and hot tub issues. Perhaps Holiday Inn needs to evaluate their service contracts on these items and do an upgrade? The staff at this Holiday Inn is great - we stayed at this location before - very friendly and helpful. December 25, 2015
  • 2016-02-10 T13:32:39.508-06:00
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