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Rated 4.3 out of 5 by 155 reviewers.
Rated 2.0 out of 5.0 by Poor Internet, Incorrect Bill, and Lack of TV Choices My bill was incorrect when checking out, but the staff did work to correct it. The lack of TV choices were surprising, as I was told the hotel had The Big Ten Network, but they didn't have it (in Columbus, which is where Ohio State is located). When I attempted to stream the game I wanted to watch, the poor internet service made it difficult/impossible. The bed was a bit worn, and not as firm as I normally see at a Holiday Inn, The staff was very courteous though, and did everything they could to help, but the hotel management could work to make some improvements. November 17, 2014
Rated 4.0 out of 5.0 by good hotel in a bad neighborhood Great staff and clean hotel with easy access to the State Fair Grounds and Campus. The downside is the neighborhood. Food and amenities are standard for Holiday Inn Express. November 17, 2014
Rated 5.0 out of 5.0 by Clean, quiet, great value In town for a short vacation visiting Columbus Zoo and Scioto Downs Racino. This property was midway between the two so worked well for us. Trusha, who checked us in, was very pleasant and gave us all the info we needed plus recognized me as a Platinum Level rewards member. The hotel was clean and updated. Breakfast was good with lots of options. We did not get to use the pool or fitness center but they looked great. Would definitely stay here again. November 15, 2014
Rated 4.0 out of 5.0 by Great stay at a reasonable price. We had a very pleasant stay at this property. The hotel staff was very accommodating and the room was large and well maintained. Breakfest could have offered a little more variety but for free there no real complaints. We will definitely stay here again when traveling to the area. November 12, 2014
Rated 4.0 out of 5.0 by Safe and Secure Great hotel in the Columbus area. I'm in town several times a year on business and I always try to stay here. The staff are friendly and check in/out is a breeze. November 10, 2014
Rated 5.0 out of 5.0 by Great location and price The staff seems very concerned and interested in pleasing the customers. The bed was very comfortable and the bedding was clean and modern. The room was not quite ready at four but they were very accomodating. The breakfast offered a great deal of variety and they did not object to us grabbing a banana or apple early (before they officially opened). Great staff. :) November 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and service Room was nice as usual in holiday inns but our phone was not working and had to go down stairs each time I needed the desk. Was told it could be looked at in the morning but I was leaving in the morning. It was good thing I had my cell phone because I needed to call for food delivery. Food was cold ( eggs). November 4, 2014
Rated 3.0 out of 5.0 by Business The hotel is located in the "not so great" part of the city. It was ok for just me, but I wouldn't stay there with my family. Encountered some "special" people in the immediate location of the hotel. I would not stay here in the future just based on location. November 3, 2014
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