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Rated 4.8 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Very Impressed This hotel pleasantly surprised me. I had never stayed at a Holiday Inn Express but if they are all like this one then I would definitely start staying at them more frequently. Friendly front desk person and very helpful. The breakfast person was soo awesome. She was great with the kids and they loved her! January 21, 2015
Rated 5.0 out of 5.0 by Breakfast hostess If every hostess was as happy and gracious as Peaches, the world would be a better place. This lady whose name I can not recall and greated me each morning with a big smile asking how I was doing. When I asked her how she was doing she would respond "Peachy." She was always inspecting the food and was pleasantly chatty with everyone. This employee should be recognized for her superb customer skills. As a retired health care executive, I would have enjoyed a better career if all of my staff and employees were just like her. Thank You January 13, 2015
Rated 5.0 out of 5.0 by Great support from a concerned staff We were in town so my wife could have a surgical procedure at one of the local hospitals. The staff provided us a special room and rate that helped us through the week. Their assistance in loading and unloading my wife and providing on site support for us in moving her to the room and down was critical for us to have the high level of success achieved on the medical front. Their support was commendable, their concern genuine, and their information very accurate. January 3, 2015
Rated 5.0 out of 5.0 by Ft Benning Graduation This was a great place to stay while attending my son's graduation at Ft. Benning. The location was easy to get to and easy to travel back and forth from the base. The hotel was very clean and well maintained. The staff was very kind and friendly. I have no complaints and will definitely stay here as he progresses thru the trainings - jump school, Ranger, and so forth. December 29, 2014
Rated 5.0 out of 5.0 by Great Customer Service All employees at the Holiday Inn Express at Northlake were attentive, cheerful and kind. My husband and I had a great experience here and would recommend this Inn to all. All facilities were clean and well kept. There was a good selection of breakfast foods each morning. December 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn experience Excellent Service and Staff. Thank you for making me feel welcomed. Will recommend to others visiting in Northern Columbus. December 27, 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inn Express Hotels I have stayed at several Holiday Inn Express hotels. This is one of the very best I have stayed at. great staff, clean rooms. I appreciate that each staff member I encountered spoke to me. December 25, 2014
Rated 5.0 out of 5.0 by Army Training Sir!!!! Came to the Holiday Inn Express for two weeks this December for some training at Fort Benning. The staff exemplified Southern Hospitality. The breakfast was good and the coffee pots were full 24/7. The complimentary pass to the Max Elite Fitness Center was GREAT!!! Hotel was clean and quiet. Would stay there again in a heartbeat. Craig B2 December 23, 2014
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