Rated 4.3 out of 5 by 72
Rated 5.0 out of 5.0 by Patrick1 Room was spacious and always clean
I was especially pleased with the polite and professional treatment we received from your employees. The room was spacious and more than adequate for our needs -The beds were very comfortable. The complementary breakfast each morning provided us with a variety of quality foods. I looked forward each morning and night to using the workout room, pool and hot tub. The facilities were very clean.
August 13, 2013
Rated 4.0 out of 5.0 by PatrickA5 Nice Stay
We stayed at the Cooperstown Holiday Inn Express while in town visiting the Baseball Hall of Fame. The hotel is located just outside of town and is an easy drive to the Hall.
Upon check-in I received a nice goodie bag for being a Platinum member. Our room was on the second floor just above the breakfast room. The room was nice and fairly clean. The windows were very dirty. Breakfast was pretty good, but not outstanding. The lobby area and breakfast area were nice. All-in-all, I would recommend this hotel for people staying in Cooperstown.
August 2, 2013
Rated 5.0 out of 5.0 by WHITESOX Very clean
The rooms were very clean. The staff was helpful. The location is close to everything.
July 21, 2013
Rated 2.0 out of 5.0 by FurtherFan No Clean Rooms at 4:30 PM
I stayed here July 14, 2013 because it was the only place available at time of booking, and while I am a loyalty rewards member, I forgot to indicate such on my reservation. When I arrived at 4:30 PM to check in, I was told there weren't any clean rooms and it would be 15 minutes. An hour later, after other people (loyalty rewards) checked in without waiting, I was given a prepared room that was available the entire time for someone who was not there, ready to check in. This delay caused me to be late for the event that I was in town for. For the price I would not recommend this property.
July 20, 2013
Rated 2.0 out of 5.0 by Jaguar2013 Poor breakfast and we found several ear wigs
Decent hotel, with comfortable rooms. One problem was we found several ear wigs in our room. Our only other complaint was the breakfast advertised as hot was really bad microwave food. We tried it twice, but very little of the hot food was edible. If you stay there stick with the cold cereal. The ladies that run it seem to care very little if at all. That being said the beds are comfortable and our room was quiet.
July 17, 2013
Rated 5.0 out of 5.0 by RichmondRoy Very Nice!
Clean hotel located within virtual walking distance of Dreampark and very close proximity to Cooperstown and the HOF. Pool was not crowded. Debra at front desk upgraded us to suite since we had 84 year old grandma with us! This allowed everyone to have a bed. Very thoughtful on her account and we appreciated it! Also close to grocery store.
July 10, 2013
Rated 5.0 out of 5.0 by NatureLady Great Service and Comfort at Busy Time
During a busy time with many Baseball Camp guests, I still experienced great service and comfort. The wild turkey in the field outside the breakfast dining room was an extra perk. Thank you one and all.
P.S. Missed the courtesy pen and pad of paper by the phone, but that's a very minor complaint.
June 14, 2013
Rated 4.0 out of 5.0 by Good2CU New bed, very comfortable.
Very clean room, friendly staff. Breakfast was pretty typical. The biscuits were not hot and there was no microwave where the breakfast items were for guest to use if they desired something warmer. Would be nice to also have bread for toast in addition to bagles and muffins. Also a waffle iron would be an excellent addition. Only fruit they had was bananas. Might offer some other options. The room was a litle pricey but that being said, all of the ones in the area were over-priced. With a few changes, like the additions to the breakfast buffet, this facility would be a standout. The "goodie bag" on arrival was a nice touch!
June 10, 2013
Rated 5.0 out of 5.0 by Hawaii72Jim Cooperstown
Stayed here in May of 2013. Great place to stay. The staff was very helpful. The place was very clean and comfortable. The breakfast was excellent. Overall a great stay. Will stay here again if I return to the area.
June 5, 2013
Rated 5.0 out of 5.0 by Commissioner front desk excellent
Marion at your front desk was very helpful and made excellent cookies.She is a gem and you need to let her know the the guests
from Athens Ohio appreciated her help in finding restaurants and
her general helpfulness.We greatly enjoyed our visit.
May 16, 2013
Rated 4.0 out of 5.0 by Daisy2002 Nice quiet room
I was greeted warmly when I entered. I requested a nice quiet room and was very happy that they chose the end room on the second floor for my stay. It was indeed nice and quiet!
My only complaint would be the air conditioning unit. It was very noisy. Luckily I only turned it on briefly to cool the room.
May 8, 2013
Rated 5.0 out of 5.0 by historywinner724 Great value along with great service
Check in and out was seamless. Room was extremely immaculate
as well as comfortable. Staff and (Manager, Mr. Cox) very helpful.
May 5, 2013
Rated 5.0 out of 5.0 by Freddie78 Wonderful all-around
Have stayed at Holiday Inn Express a number of times. All good. Just opened one in my NH hometown. Cooperstown is worth a visit - even without the Hall of Fame. Town itself in a treasure - lake, homes, farms, scenery, people.
May 3, 2013
Rated 5.0 out of 5.0 by spiiiiice Great hotel for the area
The hotel is a bit dated, with proof of this being the most evident down by the pool, where the wallpaper is peeling off from moisture. I didn't love the lower level with scenic views of a gravel road and tool shed - try to stay at least on the 1st floor. It is a nice, clean place with a very pleasant staff and a great value.
April 24, 2013
Rated 5.0 out of 5.0 by Herrfinke1 Nice
Only thing is that the breakfast could use regular bread for toast, not just bagels and english muffins. Thanks!
April 23, 2013
Rated 5.0 out of 5.0 by goneill227 Excellent Service and perfect location.
The staff accommodated our request to check in a bit early so we could change clothes before heading to the Hall of Fame. The front desk staff was helpful and quick to respond when we had any issues or questions that needed to be addressed. I would definitely recommend this hotel to someone visiting the Cooperstown area.
April 22, 2013
Rated 5.0 out of 5.0 by RicM Great Front Desk Service
The people at the front greeted us with friendliness and true care. It was a very pleasurable stay and great value.
April 20, 2013
Rated 3.0 out of 5.0 College pre vist
Arrivedin the afternoon - the hotelitself was in a state of needing some attention to aesthetics -many of the the walls and trmming was peeling and in need of repair.
The room was comfortable and the batthroom was clean.
Breakfast hadmore choices than antcpated - and was more than just Continental fair.
We put 5 in a double queen - not really enough room for a roll-away - but slept 4 quite comfortably. An the price was reasonable.
April 20, 2013
Rated 4.0 out of 5.0 by Kitsyr Refrigerator/ Priority Club
I like refrigerator in the room.
Some Holiday Express do not have them.
No recognition a Priority Club Member
April 5, 2013
Rated 5.0 out of 5.0 by TheTezir Great Stay
Customer service was fantastic. Staff was very polite and helpful. I was surprised as the last stay I had at a holiday inn express was not good. But they blew me away and I would stay here again with no question.
April 1, 2013
Rated 5.0 out of 5.0 by john55025 Comfortable bed and great service
Nice and new feeling hotel. The breakfast was better than your typical free breakfast. Great views from the lounge.
April 1, 2013
Rated 4.0 out of 5.0 by majallen1 good service
The staff was very responsive to our needs. The variety of dining choices in the area at this time of year was less than satisfactory.
March 31, 2013
Rated 5.0 out of 5.0 by TomThumbs Cooperstown HIE
Clean comfortable room, predictable breakfast choices, good work-out, pool/spa choices (spa was very above-average). Friendly staff. No dining choices close-by but many within 5 miles.
March 19, 2013
Rated 5.0 out of 5.0 by GaryB48 A Great Stay!
This is the fourth time I have stayed here. The staff is always friendly and eager to help. The room was clean and modern. Breakfast was very good. I had an omlette and sausage with toast and juice. Not just a muffin and a cup of coffee as some hotels try to pass off as "Breakfast included". The pool and hot tub were relaxing after a long day. And the price was very reasonable. I will definitely be staying here again next time I'm in the area. Great job!
February 28, 2013
Rated 5.0 out of 5.0 by SHBINC Clean!
Very comfortable and clean, thought it was brand new, but was told it is 8 years old. Nice job!
January 16, 2013
Rated 5.0 out of 5.0 by LOVEBASEBALL Nice Stay,Close To hall Of Fame.
Had A great Stay,Very Close to Baseball Hall Of Fame.Nice Room and clean,Very Good Breakfast.Only Thing Bad was stayed over new years,good time to see the hall of fame,but most places to eat closed for the season,only fast food.
January 7, 2013
Rated 5.0 out of 5.0 by Spikey7 Loved the facility
Decided to stay near Cooperstown won the way to returning our kids to college. Also cut down our xmas tree.
The site was clean and well kept. The desk person couldn't have been nicer. Breakfast enjoyable but ending at 9:30 a little too early for late sleepers. Attendant did wait until 9:45 though.
Durring the time there no one turned on the fireplace
It was snowing and the main room for breakfast was a thing of beauty with its snowey view. Only suggestion would be to get a gas fireplace instead of the electric one and turn it on. It would have made that room so warm and comfy..
November 30, 2012
Rated 5.0 out of 5.0 by BOB42 VERY COMFORTABLE AND SPACIOUS JUNIOR SUITE.
GREAT SETTING IN A VERY BEAUTIFUL PART OF UPSTATE
NEW YORK, AND THE STAFF COULD NOT HAVE BEEN BETTER. A GREAT VALUE
November 18, 2012
Rated 2.0 out of 5.0 by GNBRU Hotel needs an upgrade
This hotel is very shabby. The beds are old and uncomfortable (very lumpy). The walls are paper thin...we heard evry conversation and bathroom trip made by the people in the neighboring rooms. The carpeting needs to be replaced; stained and uninviting. On the upside, the staff was very nice and tried to be accomodating.
October 29, 2012
Rated 5.0 out of 5.0 by dbski Great value and location
I've stayed now three times at this property, opting for great value as apposed to some of the swankier places in town. Location is off the road enough so little road noise is heard - especially the rear facing rooms. I believe it is a newer property as the rooms are clean and modern. I like the choice of pillows right on the bed. They still have the the plug in ethernet for my laptop which I prefer, but wireless is available. Staff was pleasant and the welcome bag has water and snacks to help out on the ride home. Breakfast was great and they still had coffee through the late evening which as a 10 cup a dayer I really appreciated. I'll be there again next year!
October 22, 2012