Rated 4.3 out of 5 by 120
Rated 3.0 out of 5.0 by Nrss Mixed reviews
Staff did its best. Previous review hit the nail on the head. Room noise was atrocious. Bathroom fan, air conditioner unit, refrigerator, noise when some one in the room above. Air conditioner blasted continually as did bathroom fan unit. Refrigerator thumped - just unplugged it. Thumping sound by door way when some one in second floor room. Night shift clerk "had no idea" what issue was. Day turn manager stated unit turned to continual run for cooling. Bathroom code issue, just close door. Comped for the night and he changed unit not to run continually. Offered to move to another room -- would still have same issues. At breakfast juice machine not working properly, had no bread for a few days, no small cartons of milk -- used two large gallons by everyone -- cleanliness. Waste basket near coffee station appeared not to have top washed for a time. Would have moved to another hotel but too much of an issue.
Work out room had no sanitizes to wipe machines --health issue.
Remodel is nice, but get with it on noise.
June 1, 2014
Rated 4.0 out of 5.0 by suezin Surprisingly a great stay
I did not know what to expect when we booked this hotel and we were very happily surprised.
The staff was more than helpful, the rooms were very clean and the lobby/breakfast area were very nice.
They were undergoing a few renovations and my room was without a mirror and corner lamp, but that was insignificant. I would return.
May 31, 2014
Rated 5.0 out of 5.0 by LPVO Great Value
Beautiful lobby. Rooms are clean. Many teenagers were staying also and we did not hear them at all. Great stay when in Cooperstown or Oneonta area.
May 15, 2014
Rated 4.0 out of 5.0 by ace01 comfortable bed and good service
Overall I like the service at this facility. Actual the rooms are being remodeled the remodeling process is very far along. Colors are a dark charcoal gray to black with cream for the wall same goes for the bedcovers overall it's very nice the improvements are the TVs are on wall mounts allowing them to easily be Swung one direction or the other for good view me anywhere in the room. for the younger set there are USB plugs built into the wall that actually charge the phones pretty quickly I used it while I was there. tile in the entry way and in the bathroom is a nice accent makes it really nice knowing that you don't have to worry about dirty does and the carpet when you step in the room. The only real concern I have about the new model of the rooms is there's only two large drawers for clothing and a normal sized war in the nightstand this means you have to hang all your clothes on the dozen hangers that are in the open closet as you walk into the room.
May 12, 2014
Rated 3.0 out of 5.0 by Mom2liz Construction
Would recommend waiting until their construction is finished.
The water in the bathroom ran brown for a minute before it cleared.
Needless to say, we did not drink it!
April 13, 2014
Rated 5.0 out of 5.0 by Eric222 Nice atmosphere
Great place to stay. Even though the lobby/great room was being renovated, we still had a great visit. The work was being done in such a way that it didn't affect us at all. The staff was very polite and accommodating. Would definitely stay here again.
March 28, 2014
Rated 1.0 out of 5.0 by Baseball fan Under construction and filthy
The staff was nice and the room was a good size, however the property was undergoing renovation. It was filthy and extremely dusty which aggravated our allergies. It should have been closed it was that dirty. Clouds of dust hung in the air in the hall. We ate breakfast in a dusty room. It will be lovely when they are done and the location was convenient but right now it is awful.
February 24, 2014
Rated 2.0 out of 5.0 by Amatfilmer Hotel needs updates
I stay in a lot of Holiday Inn brand hotels. This is the first one that I have stayed in that I would not recommend. Although the staff and location area great the hotel showed signs of disrepair. There was wall paper coming off the walls in the hallways. The shower curtain in the bathroom was held together with safety pins. The carpet was dirty was stains
February 9, 2014
Rated 2.0 out of 5.0 by Butchie30d Room 229
We stayed in this room for the night prior to going to the baseball HOF. The hotel is nice enough and the room was clean BUT the room we stayed in was NOISY! There was a constant loud hum from the bathroom. It sounded like the bathroom fan and it was coming from the vent in the bathroom but there was no way to turn it off! Even with a towel placed on the vent and the bathroom door closed the sound was so loud it was difficult to get to sleep. On top of that the heater unit attached to the window would kick on every 15 minutes or so which only added to the noise! I had earplugs with me that I had to put in and it was STILL noisy. My poor wife didn't have any and she had a miserable nights sleep. Add to that the fact that her morning coffee at the breakfast they serve was, according to her, "Awful. Just dirty water." If my wife isn't happy no one is, so I wasn't happy with my stay. I don't know if it is just that room that is so noisy but I probably won't stay here again if I go to the HOF again which I am planning on doing with another family in the spring. We'll probably look for something closer and quieter.
The lobby is also under construction which wasn't really an issue but didn't help.
January 1, 2014
Rated 4.0 out of 5.0 by Michael81 December Visit
Hotel is very clean and in a convenient location to easily visit Cooperstown and other area attractions. Room was very clean and comfortable. Staff were very helpful with directions and accomodations. Evening Manager was kind enough to allow our family to use the central lobby/dining area on Saturday evening to visit and talk with one another which was a perfect ending to our great visit to Cooperstown. We would absolutely stay at this hotel for future visits.
December 18, 2013
Rated 5.0 out of 5.0 by AngeloM Front desk staff exceptional
Extremely helpful staff. Gave great restaurant options. Gave parking tips to see the Hall
December 4, 2013
Rated 5.0 out of 5.0 by Crosscut01 Accomodating to hunters
Happy with our stay at the Cooperstown location,appreciate the staff having a very early breakfast for the hunters before we headed out to the woods.Also room location we were given was exactly as requested.Only issue was room heater was not working properly sounded like fan inside the unit was bad. Forgot to mention when checking out.
November 20, 2013
Rated 5.0 out of 5.0 by HotCoffee Night manager went the extra yard
Our group's stay was related to the opening of the deer season and the timing of when we would leave in the morning was prior to when the continental breakfast would be open. The night manager became aware of this and got the breakfast ready by 5 am, which was greatly appreciated by all the hunters that stayed at the hotel for both Saturday and Sunday. I did not catch his name, but I thanked him both mornings and he did not act like it was any trouble at all.
November 20, 2013
Rated 5.0 out of 5.0 by gigiandpop3 Wonderful trip
We just made our first visit to Cooperstown. We were greeted warmly and because we were rewards club members, our room was upgraded from two queen beds to one king. We were given our choice of first or second floor. The room was clean and comfortable. Breakfast was plentiful enough that we did not have to eat lunch. We brought dinner back from the Fly Mill Cider Mill (highly recommend the pot roast sandwich) and we were able to eat in the breakfast room. The desk clerk even brought over freshly baked cookies for our desert. We also used the pool which was a little chilly, however, the hot tub more than made up for it. I have already recommended this hotel to people who asked how our trip was. Will definitely stay again if we have the good fortune to be in the area again.
November 17, 2013
Rated 4.0 out of 5.0 by Bunning Great Place in a Great Place
This was a wonderful hotel for a trip to the Baseball Hall of Fame. It's just a few minutes down the road from the Hall and convenient to everything in Cooperstown. The rooms are nice and the food was good. The desk help was slow and the room was not made up until 4:15pm. Overall a great place for a trip to Cooperstown.
November 14, 2013
Rated 5.0 out of 5.0 by Luckys Cooperstown with great benefits
This is a great place to stay while visiting the Baseball Hall of Fame and the beautiful little town of Cooperstown. Very friendly staff, affordable and clean. Nicely furnished rooms combined with a good breakfast made our stay enjoyable.
November 6, 2013
Rated 5.0 out of 5.0 by Wayne777 Worth the Price
The room was nice and clean. It had a refrigerator, microwave oven and an iron for clothes.
The staff was friendly and the breakfast was good.
Overall, I was satisfied. No complaints here.
November 6, 2013
Rated 5.0 out of 5.0 by HOFer13 Great Value and Excellent accommodations!
Price is right without sacrificing any quality. Clean quiet hotel that's less than 10 minutes from Main street. Front desk and Breakfast matron kept everyone happy. Complimentary breakfast a huge plus for booking here. Free parking and adequate business center for checking emails etc. Cardio room could use a rack of free weights. I was more than satisfied with my stay especially since I was given an upgrade for being a Holiday Inn reward member! AAA+++
November 3, 2013
Rated 5.0 out of 5.0 by kvarg59 Great service and clean enviorment
Staff was friendly and helpful with local restaurant recommendations. Definitely would stay here again.
November 1, 2013
Rated 4.0 out of 5.0 by trccjim IDEAL SPOT FOR OFF SEASON STAY!
Enjoyed stay and close proximity to HOF and Ommegang Brewery. Highly recommend Cooley's in downtown C-town for food and drink.
October 26, 2013
Rated 4.0 out of 5.0 by STEVENOTRE Good location, nice room, nice staff
This hotel is perfect for a stopover to the Hall of Fame. It is 4 miles away and clean and well run.
October 26, 2013
Rated 5.0 out of 5.0 by Junior27 Nice Hotel
The front desk personnel was friendly and very helpful. The location was excellent. The hotel overall was very clean. The breakfast could have been a little hotter. The lobby television only had 2 stations available. This took away from spending time there with the fireplace.
October 20, 2013
Rated 4.0 out of 5.0 by Vwilmom A bit far away
This is a nice hotel to stay in, but it is a bit far out of town from the attractions of Cooperstown. That is the only complaint that I have about this Holiday Inn Express.
October 18, 2013
Rated 5.0 out of 5.0 by Terri51 comfortable bed and great service
Great place to see and enjoy the events. convenient to store. Really appreciated trolley service.
October 17, 2013
Rated 5.0 out of 5.0 by ret2002 Comfortable bed/firm mattress
Staff friendly, mattresses very firm, rooms clean, great location
Special touch-cookies at front desk
October 16, 2013
Rated 5.0 out of 5.0 by Deputydog522 Very Nice Stay!
My wife and I stayed here and it was very nice and clean. The staff was very pleasant and helpful when looking to find a nice place to eat. The room was very nice and very clean. The hotel overall was very clean. The hotel is 10 minutes from downtown Cooperstown. I highly recommend this hotel.
October 15, 2013
Rated 5.0 out of 5.0 by ruthie92 Wonderful Experiencce
Loved the décor and room setting. Bed very comfortable. Larger
area for delicious breakfast. Staff extremely helpful.
October 4, 2013
Rated 5.0 out of 5.0 by pattitude2010 Really enjoyed our stay
The staff were friendly and courteous. The warm cookies in the evening were a fabulous treat! We enjoyed the pool and the hot tub and the exercise facility. I especially enjoyed propping my feet up on the coffee table in front of the fireplace to relax and read the Sunday paper - - provided by the hotel. Very welcoming. We highly recommend Holiday Inn - and this property in particular.
October 2, 2013
Rated 4.0 out of 5.0 by 4Gary1 I appreciated the super cleanliness
WOnderfully clean hotel located just 10 minutes from Hall of Fame. Very Good parking, Room was immaculate. The lower level rooms look out to an unkempt area, but the room itself shines. Recommend you ask for a higher floor room.
October 1, 2013
Rated 3.0 out of 5.0 by FAlan Breakfast
Sorry, but that Holiday Inn Express Breakfast was
Very poor quality
Even cheaply made food can taste decent
That really was horrible
September 30, 2013