Rated 4.6 out of 5 by 12
Rated 5.0 out of 5.0 by Bakuman Helpful Staff
Mr. G.V. Director of Sales was extremely helpful when I was having poblems at the business center. He stoped what he was doing and helped me get my documents printed. He also copied several items for me.
February 5, 2013
Rated 5.0 out of 5.0 by matt45acp Expensive, but nice room with great service
Cotulla is expensive. Compared to everything else in Cotulla, it is a good value for what you get. Compared to the rest of Texas, it is extremely expensive. All that being said, it is a clean, comfortable hotel room with good service and a staff that genuinely seems to care.
January 25, 2013
Rated 5.0 out of 5.0 by dha80 Great!
The front desk always very helpful and they make you feel welcome.
Rooms are always clean!
Rae and Nina at the front desk are great!
The wireless is slow but I understand with that many guests.
December 4, 2012
Rated 5.0 out of 5.0 by signman250 Exceptional Hotel Staff - Pleasant, Professional & Accomodating
This is a relatively new property, approximately 9 months old. Therefore it still has that new hotel look and feel. The employees do an excellent job maintaining the property, everything was clean, tidy and in its place. The decor is attractive. While I was there employees were paying attention to details, example, one employee was hydro-blasting the front drive area, dusting and straightening the lobby area, the rooms were clean and orderly, the breakfast area was clean and organized. The breakfast was quite good and there was a good variety, not like others where you get a continental breakfast (just a sweet roll), they had bacon, eggs, sausage, milk, juices, etc.....The personnel at the front counter were friendly, courteous and professional, they made you feel welcome and at home. I was very pleased with my stay @ this hotel, if and when I am in the area again I would stay at this hotel. The room rates are quite high, but considering the area, supply and demand of available hotel rooms I guess it falls in line with what others are charging for the same area, so I can say it is competitive for the area, however not what I would typically pay for a Holiday Inn Express.
November 8, 2012