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Rated 4.1 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Very comfortable bed, lovely large shower. When booking on line it was so easy. On arrival when booking in the staff were very polite and made you feel at ease. The atmosphere you feel very comfortable in. Breakfast you have so much selection to choose from to set you up for the day. I most certainly will be staying here again. July 18, 2014
Rated 4.0 out of 5.0 by Excellent hotel pity about the breakfast Clean comfortable room, helpful staff at desk. Breakfast was practically non existent, There did not seem to be enough staff to provide any service whatsoever. Food was not replenished fast enough and tables were sticky. The food collection area was not big enough or accessible enough for the number of people wishing to use it. July 18, 2014
Rated 5.0 out of 5.0 by Convenient and helpful, patient staff. Stayed here before and after holiday leaving from Gatwick. Left the car in the car park. while away. The hotel was convenient, clean and accommodating and the staff we dealt with with universally helpful. Great value, totally recommend. July 16, 2014
Rated 5.0 out of 5.0 by Great overnight stay Found the Crawley Holiday Inn Express to be comfortable, clean and the staff were polite and professional. The only complaint that I had was that the table were not cleared away or cleaned when customers had finished there breakfast other than that great place to stay. July 16, 2014
Rated 5.0 out of 5.0 by Great Customer Service The staff at this hotel are very friendly and helpful. Nothing seems to be too much trouble. July 16, 2014
Rated 5.0 out of 5.0 by very good stopover from airport We have stayed here several times and there is always helpful staff, very clean and quiet rooms. Breakfast is limited but good. Would definitely recommend for up to a few days stay, only a few minutesdrive from the airport July 15, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff The room was very clean and the bathroom very modern with a big shower. The staff were helpful and the hotel is family friendly. July 10, 2014
Rated 3.0 out of 5.0 by Dirty cutlery and tables - good room service Two night stay. Started off less than good with toilet cistern causing water pipes to rattle loudly. Manager fixed this OK. Each day the cutlery at breakfast was sticky and marked as if not properly cleaned. Apple and orange juices were pale and frothy, respectively! Had to wipe own table before it could be used. Staff clearly busy. Compared to HIE at Newport and Northampton, the breakfast selection was also poorer and the room smaller. July 9, 2014
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