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Rated 4.1 out of 5 by 231 reviewers.
Rated 1.0 out of 5.0 by Unfriendly staff Staff at the front desk got no clue how to smile while talking to the guests. We did not feel welcome at all. No privacy in the room as the car park is just outside our window. We could not open the window at any time. Breakfast area was like a small hole where only two guests can stand comfortably at a time. September 17, 2014
Rated 5.0 out of 5.0 by Weekend stay Very helpful and friendly staff. Good rooms and excellent location. Excellent value for money overall. September 5, 2014
Rated 1.0 out of 5.0 by Dont stay here if you want some sleep It is noisy, the bed was little more than I large single bed and the breakfast was awful. Never stayed in a Holiday Inn before and never will again September 3, 2014
Rated 5.0 out of 5.0 by Great base for Gatwick Used for 2 week holiday, and took advantage of parking deal. Hotel and parking for cheaper than parking at the airport - no brainer! Stayed the night before and after flight before heading back to Yorkshire. Decent rooms with breakfast included. Not plush, but you get what you pay for. Clean and comfy with nice bathroom. September 2, 2014
Rated 1.0 out of 5.0 by Dirty cups The tea / coffee cups at breakfast were very dirty. I checked 10 or so cups and they were all the same. I told the duty manager who, although she apologised, insisted they used industrial dishwashers to keep them clean. She did not seem to understand that a person should CHECK to see if the cups were clean. On two previous stays at this hotel they ran out of hot water at peak morning times. I am still awaiting the bonus points to be put not my account. Not impressed. September 2, 2014
Rated 5.0 out of 5.0 by Mini Break Our second stay in a Holidy Inn Express and we were delighted for the second time. Friendly staff welcomed us and there were no problems booking in with an early morning call and a taxi booked for an early start to the airport. The rooms were interconnecting as promised and the standard of the rooms were excellent. I am particular about cleanliness and they had this up to an excellent standard. The beds are very comfortable and the rooms were air conditioned well. Breakfast at 04.30am was continental but this was well served and perfect for the time of the morning and our onward journey. We will definately be staying at a Holiday Inn Express again. August 31, 2014
Rated 5.0 out of 5.0 by Good Comfortable Stay Would recommend, good staff, hats off to the older gentleman who was cleaning the tables non stop and making sure all was well - a credit to holiday inn August 28, 2014
Rated 5.0 out of 5.0 by Amazing all round experience. A++ Rating. Just joined IHG group as a member and holiday inn will be my permanent reservation whenever I go out. thanks. August 28, 2014
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